RoboForm Reviews & Product Details

We've been using RoboForm for around three years now and have found it to be an outstanding solution for managing passwords and securing sensitive information across our business. With staff operating at different levels and responsibilities, RoboForm gives us the control we need to assign permissions appropriately. As business owners, it's reassuring to know we can easily manage who has access to what—ensuring the right people have the right level of access at all times.

The interface is intuitive and easy for our team to use, whether they’re tech-savvy or not. Setting up new users, managing logins, and adjusting access is straightforward, which makes onboarding new staff smooth and hassle-free. The autofill and password generation features save time and help reinforce good security habits.

From a security perspective, RoboForm gives us peace of mind. Knowing that credentials are encrypted and safely stored means one less thing to worry about in today’s cyber risk environment. It’s also a scalable solution that has grown with our business needs.

We’ve been really happy with RoboForm and would highly recommend it to any business looking for a simple, effective, and secure password management solution. Review collected by and hosted on G2.com.

Nothing really to complain about as it performs admirably and meets our needs. Review collected by and hosted on G2.com.

It's always on, for any website it's able to pop up and suggest my saved password. I like the password generator too, it's fully customisable and saves me time to use strong passwords. Moreover, I like the way I can organise my thousands of passwords in folders and use notes. I think there are plenty of other features I never used, and will. I also use the personal profiles utility, very useful when I have to subscribe to new services or register to a new website.

Another feature I appreciate is that I can synchronize my devices, so I'm always sure that wherever I'm creating/modifying a password it's automatically saved on my computers and mobile devices. I use it everywhere and daily (my job is 100% computer-based, so I start to use passwords early in the morning and end late in the evening, without a password manager I would be lost in a few minutes). Review collected by and hosted on G2.com.

What I think could be improved is its integration with local applications, not web-based. I know it's an hard task but sometimes it has been able to intercept and provide me the password for application too. Review collected by and hosted on G2.com.

I have been using RoboForm for 5 years now and will continue to use it as it has been nothing short of convenient for managing my credentials and keeping my accounts safe. After all these years I continue to use it every day at work and home. On all my devices it is so easy and convenient to log on to my accounts, and with the addition of the two-factor authentication right on the app, makes it so convenient to use one app for usernames, passwords and security codes, without having to check OKTA, Google Authenticator, Microsoft Authenticator, etc... Two years ago, I decided to purchase the business version, and what I like the most about it is sharing credentials with my team and supervisors without letting them see the password, great to keep sensitive passwords secure. The business account was easy to set up and share the licenses with my coworkers. Customer support has always helped me when I needed it. Review collected by and hosted on G2.com.

I would like to see rich text support on the safe notes, plain text is Ok for some notes, but long notes could use the help of bold, italics, underline. Review collected by and hosted on G2.com.

Form filling is quite precise comparing to other solutions like BitWarden where it does not always work very well. The implementation was quite straightforward with easy passwords import. I did not have to contact customer support much but when I did, the response was quick and helpful. RoboForm is used in our business on a daily basis. It has all necessary features including 2FA. We haven't integrated RoboForm with anything yet so can't comment on their API. Review collected by and hosted on G2.com.

RoboForm autofill does not work on some sites but comparing to other solutions it works on most. Separate link for admin panel is not very convenient and admin panel interface could be better. Review collected by and hosted on G2.com.

SaaS Solution, Ease of use across multiple virtual spaces and employees. Reliability access and speed fo the roboform browser extension for both chrome and firefox. We've been with roboform for roughly 3 years now, and built our business infrastructure around it. Cost justifies the means when comparing the quality, reliability, and competing offers. Review collected by and hosted on G2.com.

Having to make major admin changes directly on the website rather than locally with the desktop tool. This is likely to help maintain security. Review collected by and hosted on G2.com.

RoboForm is my "always at your side" secure password assistant. I use it constantly throughout each day, both professionally and personally. My favorite features: 1) The ability to save not only complex and secure passwords (generated by the software) but also the URL for the login site. Moving from secure login to secure login only takes seconds and a few clicks of the mouse. 2) The ability to sync all my PCs and phone so that a new account entered on one device is instantly available through all devices. 3) The ability to create a profile and store work and personal information (addresses, phone numbers) and credit card information to make auto-filling forms easy. 4) I also use the business version at work to coordinate 16 employees. The business portal saves all the logins for all employees, providing access in case of an emergency. Review collected by and hosted on G2.com.

The new business website interface is not very user friendly and is not intuitive. Review collected by and hosted on G2.com.

Roboform offers a lot of features that we like including safe notes and the ability to backup passwords locally as well as to the cloud. We use it all day and it is very simple to use. It integrates with Chrome, Edge, and Firefox with minimal setup. Getting started is also easy for new users and the learning curve is very easy. Review collected by and hosted on G2.com.

Support for business customers is not good. They offer ticketed support only. They do not offer chat or phone support for business customers. They do offer chat support for consumers, which is VERY backwards to me. Review collected by and hosted on G2.com.

Roboform enables me to do what password managers do best: easily secure passwords for my accounts and log into them with a single click. I use Roboform every day and it was seamless to setup for my team. I can leverage their Safenotes to store additional information, similar to any other note taking tool. I'm even able to search my individual notes when I know what I'm looking for. I use Roboform for Business, and as an admin I find it very easy to manage all the accounts. A nice feature that comes with that are Share Groups that allow for granular access configurations, enabling sharing of passwords & SafeNotes in a safe and effective manner. To top it all off, Roboform has never been involved in a breach, which gives confidence that my critical information is safe.

I wrote this review years ago and this still holds up. I've never had to use their customer support due to the consistency and excellence of the tool. Review collected by and hosted on G2.com.

I run into issues with a Business Feature of the mobile app from time to time, it just takes a moment to pull shared credentials that you have embedded in groups.

I also wish they would enable log forwarding so we can monitor access to such a critical security tool like Roboform. Review collected by and hosted on G2.com.

RoboForm has been a big help organizing and storing password information. In addition to saving (and can generate) user account and passwords, you can store secure notes for miscellaneous logins or other information. With the mobile app, I always have access to account and password information if I'm away from the office and my main computer. With the Enterprise account, we can have shared folders that our department can store information about shared accounts or department notes all in one place. Review collected by and hosted on G2.com.

At times it can be frustrating having to login repeatingly to RoboForm to access information, but understand the necessity to keep the information secure. Review collected by and hosted on G2.com.

What's great about Roboform is ease of use across all platforms. I can use it just as easily on my PC as my tablet as my iphone. Sharing passwords with co-workers is also so easy and under my complete control. Review collected by and hosted on G2.com.

The only downside that I've ever had with Roboform is trying to use it in-app on the desktop or in a pop-up window online. I can just copy and paste to get around it easily, but it would be nice to not have to. Review collected by and hosted on G2.com.