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1Password Reviews & Product Details

1Password Overview

What is 1Password?

The Most Used Enterprise Password Manager, trusted by over 150,00 businesses, 1Password helps improve security, visibility and control over how their passwords and company data are protected. Secure every sign-in by integrating 1Password with your existing IAM infrastructure. Enforce strong, integrated security policies at scale, be proactive about cybersecurity threats to reduce risk, and quickly and easily generate detailed reports on password security posture.

1Password Details
Product Website
Languages Supported
German, English, French, Japanese, Dutch, Chinese (Simplified)
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Product Description

1Password remembers your passwords for you — and helps you make them stronger. All your secrets are secure and always available, safe behind the one password that only you know.

How do you position yourself against your competitors?

1Password puts privacy first, giving businesses full control of their data.

We can't see what is stored in 1Password or the websites your employees visit, and we never see your Account Password. We don’t use tracking or analytics within our apps, and we don’t profile, track, or retarget our customers.

Our business team is international, so there’s always someone on hand to guide you and answer your questions.

To keep 1Password secure, we undertake regular and rigorous external audits. 1Password is SOC 2 and HIPAA certified, is GDPR compliant, and complies with the most stringent industry standards for data confidentiality, integrity, and availability.

1Password is fully independent and funded entirely by paying customers.


Seller Details
Seller
1Password
Company Website
Year Founded
2005
HQ Location
Ontario
Twitter
@1Password
141,326 Twitter followers
LinkedIn® Page
www.linkedin.com
2,449 employees on LinkedIn®
Description

Trusted by more than 100,000 businesses to protect their data, 1Password gives you complete control over passwords and other sensitive business information. As an integral layer of the Identity and Access Management (IAM) stack, 1Password protects all employee accounts – even those you aren’t aware of. Give employees secure access to any app or service and safely share everything you need to work together – including logins, documents, credit cards, and more – while keeping everything else private. 1Password is easy to deploy and integrates with Azure AD, Okta, OneLogin, and Slack, so you can automatically provision employees using the systems you already trust. It’s simple to manage and fits seamlessly into your team’s workflow, so you can secure your business without compromising productivity.


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1Password Integrations

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Verified by 1Password

Recent 1Password Reviews

EM
Eric M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Better password security without additional effort"
My passwords are far more secure, but I don't have to remember difficult phrases or complicated gibberish of characters to achieve this added secur...
DH
David H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Excellent service from the 1Password team"
Very professional service form start to end, very slick product and easy onboarding process. Import of data form other providers was very impressive.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Streamlined password management"
Ability to integrate with Rippling to roll out seamlessly across our team

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Video Reviews

1,368 1Password Reviews

4.7 out of 5
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1,368 1Password Reviews
4.7 out of 5
1,368 1Password Reviews
4.7 out of 5

1Password Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
MS
Head of North American IT Operations and Global IT Security Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about 1Password?

Man, what a great decision to move to 1PW. The Onboarding team helped me through every phase of my migration. With their help and guidance, I was able to successfully onboard 300+ users with ease. And their product is SO easy and intuitive to use my adoption rate was 82% in <1 week! Enterprise setup was very straight forward, their documentation is immaculate, and support from the team is second-to-none. Integration to our Entra tenant simple and straight forward. Setting up the SCIM bridge for automated user provisioning was key in ensuring my users had a seamless and simple authentication experience to get them going. Mike, Mat, and their team were critical to the success of my migration project. We're very happy to be part of the 1Password family! Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Nothing! My users are singing my praises about moving to 1Password. Review collected by and hosted on G2.com.

What problems is 1Password solving and how is that benefiting you?

Security by expectation - purposeful, simple, and well designed. We have a lot of teams that share credentials for service accounts for various purposes, and using an enterprise password manager not only keeps these off of spreadsheets and chat windows, but it also provides enhanced protections from external and internal actors. Being an agile company, the versatility of the product enables our users and teams to quickly and easily find the authentication details and secrets they need to keep them working at optimum efficiency - no fumbling around with clunky tools. Also, using 1Password as way to provide my users easy-to-use passkeys and MFA options reinforces what we teach them in our awareness trainings by providing them way to me more secure and purposeful in their cyber activities because the extra layers of security are well integrated and seemingly automatic to my users. Integrated QR code scanning, OTP capabilities, Passkeys, 2FA codes - it all makes the world more secure. The cherry on top - their onboarding team and support teams are world-class. Review collected by and hosted on G2.com.

Response from Timothy Watkins of 1Password

Hi Matt! Thanks so much for the detailed review. It's great to hear how quickly and seamlessly you were able to setup 1Password, and onboard users at your business.

Thanks as well for sharing your praise of the support team here at 1Password. If we can help with anything else, please feel free to get in contact with us!

RP
CTO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 1Password?

I've tried several password manager tools, for both personal and professional usage. But 1password is by far the most convenient one.

They do not propose hundreds of services. They are focused on the management of password and they do it in a very efficient way. It is bug free, with a very good UI and UX and it is also cross device compatible, so that I always have access to my password, wherever I am Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Some time to time, auto-filling is working on some web sites. But I guess, it is also the website developer's fault, if they do not set their forms in a standard ways; Review collected by and hosted on G2.com.

What problems is 1Password solving and how is that benefiting you?

Company wide passwords and secrets secure creation, storing and sharing. Review collected by and hosted on G2.com.

Response from Timothy Watkins of 1Password

Hi Rémi! Thanks for taking the time to leave this review. It's great to hear that you and your team are enjoying the convenience of 1Password, along with its user experience, and cross device compatibility.

If our support team can offer assistance with autofill, or anything else, please feel free to get in touch at support@1passoword.com. Thanks again!

BK
Sales Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 1Password?

I like how easy it made storing all the passwords for our demo environments so I don't have to remember and store all of Our site names in my favorites, as well as remember each login for the different personas. It has made getting set up for a demo a breeze. Also allows me to pivot on the fly when I need to show a different environment or persona. in the long-term has saved my team a ton of time and peace of mind. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

It was a bit of an adjustment when we implemented it to make sure everything ran smoothly, but now that we have been live on it for a while, there has been no issues with any of the features. Review collected by and hosted on G2.com.

What problems is 1Password solving and how is that benefiting you?

The main problem it solves is our security and ease of access points to our various sites. To ensure security, it was important that not everyone knew the login credentials for our own tenant sites, but was hard to keep track of everything in multiple different environments with multiple different types of logins for the different personas we would demo for. Now all of the site names as well as the secure login passwords are stored in one easy to navigate place. Review collected by and hosted on G2.com.

Response from Timothy Watkins of 1Password

Hello Bianca! Thanks for taking the time to share this review. It's great to hear how much time and peace of mind you're saving with 1Password!

We're always interested in amplifying customer's success with 1Password. If you'd like to share more about how you and your team utilize 1Password, we would love the opportunity to connect with you. If you'd like to get in touch, contact the Advocacy team at community@1password.com with a link to this review - https://www.g2.com/products/1password/reviews/1password-review-10755469 - Thanks again!

Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 1Password?

We have been a 1Password customer for almost 10 years, and our team uses it on a daily basis. It was initially easy to set up, and continues to be easy to onboard new team members as needed. It integrates with our identity management platform, which makes it even easier.

Web browser extensions and desktop/mobile apps make it easy to leverage through current workflows. It also encourages safe password protocols across our entire team.

Support has been excellent when needed, but is typically not needed, given the day-to-day performance. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

I honestly don't have any dislikes about the platform. Review collected by and hosted on G2.com.

What problems is 1Password solving and how is that benefiting you?

1Password helps to keep our systems and data safe by encouraging safe password usage, building in functionality for MFA and identifying risks or threats. Review collected by and hosted on G2.com.

Response from Timothy Watkins of 1Password

Hi there, thanks very much for the review, and for your long time support! It's great to hear 1Password has been easy for you and your team to set up and use day to day as you secure your business. If we can help with anything, please feel free to contact the support team at support@1password.com. Thanks again!

SC
Customer Support Manager
Legal Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about 1Password?

It's accessible almost everywhere and syncs without issue. I've used this password manager ever since running into issues managing a lot of different logins personally and professionally, including a disastrous situation where my password manager was under a work email at the time of layoffs. It's saved my sanity multiple times and I continue to maintain my own account outside of any job-related PMs. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

It's sometimes really frustrating to remember whether I bought the cloud version or the Mac App Store version when setting up a new computer or reinstalling after wiping an old computer. The workflow there is not as idiot-proof as this idiot sometimes needs. Review collected by and hosted on G2.com.

Recommendations to others considering 1Password:

Start with managing just your personal passwords. Once you get accustomed to the platform and can see the benefits, consider pushing an upgrade to 1Password to your company. Passionate users are always the best marketing. Review collected by and hosted on G2.com.

What problems is 1Password solving and how is that benefiting you?

In previous companies the price has always been more of a barrier when comparing against LastPass. Given the strong reputation its acquired over the years, I am noticing more companies choosing to use it over other options for it's ease of use. Review collected by and hosted on G2.com.

Response from Timothy Watkins of 1Password

Hi Shawn! Thanks for taking the time to update your review. It's great to hear how 1Password has helped manage password both at work, and at home.

We're always interested in amplifying customer's success with 1Password. If you'd like to share more about how you and your team utilize 1Password, we would love the opportunity to connect with you. If you'd like to get in touch, contact the Advocacy team at community@1password.com with a link to this review - https://www.g2.com/products/1password/reviews/1password-review-646099 - Thanks again!

MM
IT Manager
Manufacturing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about 1Password?

1Password was very easy to get setup and get our users added. We used the user import to manually add all of our users since we have less than 100, it was fast a effecient. We've made several groups and shared vaults and they are being utilized by our end users. Everyone has enjoyed the benefits of using 1Password and not having to remember a ton of passwords for all of the different sites and apps they have to use daily. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

There aren't many downsides to 1Password. The only downside I've been able to find so far is that it doesn't connect directly into some of the apps that I use and so I have to copy and paste the account info into them. Review collected by and hosted on G2.com.

What problems is 1Password solving and how is that benefiting you?

1Password is solving the problem of having to remember multiple unique, complex passwords and passkeys. This is allowing me to get into sites and endpoints faster without having to remember all the different passwords that I've had to create. I am also able to share passwords for applications and services with the rest of my IT team securely instead of in a spreadsheet or other insecure manner. Review collected by and hosted on G2.com.

Response from Timothy Watkins of 1Password

Hello Michael! Thanks for taking the time to share your experience using 1Password. It was great to connect with you and learn more about how successful you've been deploying and using 1Password at your organization.

If you have any questions, or there's anything we can help with, please feel to contact the team at support@1password.com

NB
Student & inhouse Intern developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 1Password?

I able to generate password, as well can setup TOTP from password manager right there. Also, another thing it show the logo of the service i.g. Google, Netflix, etc. So, finding password get easy for me.

1Password Chrome extension really very hepful for auto password saving and auto password fill up securely. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Passkey concept it bit confusing, also sometimes it just don’t work in mobile devices. Review collected by and hosted on G2.com.

What problems is 1Password solving and how is that benefiting you?

Management of TOTP along with unique password, of different sevices was very hard me, also common password in my mind is very imaginable to hackers. 1Password help a lot to generating passwords. Also another thing, doesn’t matter i remembered the password or not, password filling take a lot time, also sometimes we press wrong key by mistake, here the 1Password chrome extension is very helpful for auto singin via auto-fill up or PassKey. Review collected by and hosted on G2.com.

Response from Timothy Watkins of 1Password

Hello Nidhi! Thank you for taking the time to share your experience with 1Password. It's great to hear how useful 1Password in the browser was for filling TOTP codes as well as complex passwords.

If we can be of any assistance with passkeys, or if there's anything else we can help with, please feel free to contact the 1Password team at support@1password.com

GW
Senior Cloud Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about 1Password?

I like the design of the software as well as the fact it has strong encryption, and they keep up with the fast-moving security sector. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

I do not like the fact that they have moved to a subscription based model ONLY so I am not able to purchase a license anymore :-( Review collected by and hosted on G2.com.

Recommendations to others considering 1Password:

I would definitely recommend 1Password to anyone looking for a Password management solution. Review collected by and hosted on G2.com.

What problems is 1Password solving and how is that benefiting you?

I use 1Password to store all my passwords Review collected by and hosted on G2.com.

Response from Timothy Watkins of 1Password

Hello Grant! Thanks for taking the time to share this review. It's great to hear how useful 1Password has been for you to securely store your passwords.

We're always interested in amplifying customer's success with 1Password. If you'd like to share more about how you and your team utilize 1Password, we would love the opportunity to connect with you. If you'd like to get in touch, contact the Advocacy team at community@1password.com with a link to this review - https://www.g2.com/products/1password/reviews/1password-review-4977332 - Thanks again!

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 1Password?

Generally the app works fairly well for end-users who are fairly technically competent. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

From an IT and administration perspective, this software is horrible to administer. 1Password lacks very basic admin functionality that are present in most B2B software including bulk actions, important reporting, automation, and transfer of employee data at end of employment. Administrators doing basic tasks on the website have to enter their password to perform basically any action. You cannot open multiple tabs of the software without being asked to enter your password. It makes doing anything task for a business extremely slow.

From a security perspective, 1Password is good as far as its own application security, but it enables end users to do too easily do insecure things (e.g. sharing credentials and passwords they shouldn't be able to share without any way to limit them)

From an end-user perspective, 1Password is extremely difficult for end users to get setup, maintain and use. With significant difficulties whenever they change devices and forget their password. The Windows experience is significantly worse than the mac and most of our windows users have given up completely on using this software, which just wastes our money.

Their support is the worst I have experienced from any company ever. They do not pickup their phone and they are extremely slow to answer their emails. They basically will not escalate any issues to anyone beyond level one support and are exteremly dismissive about major issues. Review collected by and hosted on G2.com.

What problems is 1Password solving and how is that benefiting you?

Password management Review collected by and hosted on G2.com.

Response from Timothy Watkins of 1Password

Hi there, thanks for taking the time to share this feedback regarding your experience with 1Password. I'm very sorry to hear you encountered a number of issues while running things from the admin side. What you described is certainly not the experience we strive to provide from end-user, to admin, to support.

With 1Password for Business there are a number of options for reporting, managing team policies, managing item sharing, automations and more. That said, I can certainly understand that these options may not have been surfaced, or have been quite the right fit for your organization. My apologies again for any trouble here.

We're always interested in offering any support we can provide, as well as receiving actionable feedback. If you'd like to share more about any issues you've encountered and explore options to resolve them, we would love the opportunity to connect with you. To get in touch, contact the Advocacy team at community@1password.com with a link to this review -https://www.g2.com/products/1password/reviews/1password-review-10320897 - Thanks again!

See how 1Password improved
Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 1Password?

I've been using 1Password for the past 8 months, and it has become an essential tool in my daily work as a product support professional. I regularly log in to various tools and manage access to shared credentials across the organization. 1Password provides me with the perfect solution for managing access, setting validity periods, and organizing credentials by group or team.

The 1Password widget is a particularly wonderful feature, simplifying many tasks.

Overall, I would give 1Password a 4.9 out of 5 for its fantastic design, functionality, and cost-effectiveness. Thank you for delivering such a well-designed and practical tool! Review collected by and hosted on G2.com.

What do you dislike about 1Password?

The 1Password widget, when there are over 100 credentials in the dropdown, it can sometimes be a bit cumbersome to navigate. Review collected by and hosted on G2.com.

What problems is 1Password solving and how is that benefiting you?

1Password helps me efficiently manage and access a large number of credentials across various tools that I use in my product support role. It solves the problem of securely storing and sharing credentials within the organization by providing a seamless way to organize them by group or team. The ability to set access controls and validity periods for shared credentials ensures proper security and management, saving me time and reducing the risk of unauthorized access. This greatly enhances my workflow by making it easier to log in to different systems quickly and securely. Review collected by and hosted on G2.com.

Response from Timothy Watkins of 1Password

Hi there! Thanks for sharing your insights regarding 1Password. It's great to hear 1Password has helped you efficiently store, access, and share credentials across your organization.

We're always interested in amplifying customer's success with 1Password. If you'd like to share more about how you and your team utilize 1Password, we would love the opportunity to connect with you. If you'd like to get in touch, contact the Advocacy team at community@1password.com with a link to this review - https://www.g2.com/products/1password/reviews/1password-review-10361243 - Thanks again!