Typeform Reviews & Product Details

I like that you can add your brand kit to the tool so that you can ensure your organisation's brand consistency remains intact despite it being a third-party tool. I also like that you can embed the survey onto your own web page so that you don't have to leave to another site/ remain on your website. Surveys are easy to set up and you can integrate easily. Review collected by and hosted on G2.com.

The only dislike about Typeform is that if you have an automated email set up, it is a bit clunky - in both setting up, and also in look and feel. It would be nice to be able to add branding, different coloured fonts for headings etc. However, all in all it is a great tool. Review collected by and hosted on G2.com.

The best part of Typeform is how easy it is to create complex forms and still make it personal to the person filling the form out. It has vastly reduced spam submissions on my website and increased general enquiries. The results page is also useful for collecting customers' stats super quick. I feel like I have only touched the surface with what Typeform can do. Review collected by and hosted on G2.com.

I don't like that they have a premium service and some tools are unavailable unless you pay a higher a price. Review collected by and hosted on G2.com.

I like that you have a lot of freedom for different survey pathways. If you receive negative feedback, you can find out more with one line of questioning while, if you receive positive feedback, you can ask for permission to use this as a review in another line of questioning. Review collected by and hosted on G2.com.

I think that there should be more 'viewer' seats with the basic package. Having to set up an automatic export so that teams that should not use or manipulate this tool but need to review the results is excessive. Review collected by and hosted on G2.com.

Typeform stands out for its sleek, interactive design that makes surveys and forms more engaging. The user-friendly interface, seamless integrations (like Zapier, Slack, and Google Sheets), and robust analytics make it an excellent tool for collecting high-quality responses. Its conditional logic and customization options also allow for a more personalized user experience. Review collected by and hosted on G2.com.

While Typeform offers a great experience, the pricing can be a bit high for small businesses or individual users. While the design is excellent, heavy customization beyond the provided templates can be slightly limited. Review collected by and hosted on G2.com.

Typeform is amazing!!! Love the questions and how quickly they go. They are accurate and also when there is a problem they quick to respond to help you solve the issue. I will continue to use this software and give my truth feed back as I hope to help researchers and others out there that need it. Thank you. Review collected by and hosted on G2.com.

Nothing so far!!! I honestly haven't had any issues. Sometime with soo many people using it maybe it slows down a bit but if you clear you or history and cache it starts working again as it did before the issues. Easy fix in my opnion. Review collected by and hosted on G2.com.

Truly a solid form builder all around, modern design, good feature set, visual automation designer, but excluding CAPTCHA on all but their "growth" plans is *crippling*. More on this in the dislike section.

Again, good ease of use, ease of implementation, and ease of integration. Form builders are central to what we do, and plays a pivotal role in lead generation for us every day. None of this matters, however, when you're getting overwhelmed with bot and click farm form fills.

Their customer support was good, but there's nothing they can do to help you with an policy driven, intentionally crippled product. Review collected by and hosted on G2.com.

CRIPPLEWARE ALERT

TLDR: AVOID THIS BUILDER unless you want to pay $199/m or $349/m for a builder WITH essential CAPTCHA to protect you from an avalanche of fake leads/form fills.

We spent a lot of time tuning our elaborate array of forms only to realize afterwards that CAPTCHA (or any other bots protection) is purposely withheld, and not available as an addon on any of their standard plans. When you go to their website, there's a link to their pricing in the main nav. None of the plans on this page have basic bot protection. Bots/AI is a growing problem. You have to click on a small button/tab to go to another page with their only two usable "growth" plans. They are fully aware that none of their "core plans" are viable for any of their customers due to how disruptive it is to deal with overwhelming bot traffic. It's even worse if you run PPC ads, since bot form fills will count as conversions, cost you money, and train your campaign algorithms to look for more bot traffic. Again, if you are counting form fills as lead conversions in ads, you will be paying for these fake leads and training your campaign to go get more like them (more bots leads) because Typeform won't allow you to filter these out unless you pay for their top tier plans.

Not a *single other form builder* gatekeeps CAPTCHA, and many even include it in their free plans, which is generous. Why? Because they known their products aren't usable without it.

CAPTCHA is a Google service that costs Typeform very, very little. They know their product is unusable without CAPTCHA. Sadly, most people will find this out once they have fully built out and refine their forms, go live, and evaluate performance over a month or two. They will especially find it untenable to run ads with zero line of defense against bots.

It's a real bummer they engage in bad faith tactics like this. We ended up duplicating all our efforts and switching form providers. Review collected by and hosted on G2.com.

I used Typeform for an year by now, and I think Typeform offers the best UX for a form. Using Typeform forms is a great UX experience, although options presented are very simple and basics, maybe too simple. But it's a great way to collect data from users, and it's my favourite options by now. Review collected by and hosted on G2.com.

Options are too basic and it could be improved a lot. You will find all basic features, but not advanced one, unless you want to use Zapier to integrate them but it will require some extra work. Review collected by and hosted on G2.com.

I love that Typeform offers a free plan for basic users and those who use it occasionally. The platform's extensive integrations are incredibly useful and enhance its functionality. Its intuitive interface makes form creation effortless, even for beginners. Review collected by and hosted on G2.com.

The design could be more interactive and engaging to capture more responses. Review collected by and hosted on G2.com.

The aesthetic display and modern look makes it top notch and the best in the league even amongst it competitors. Generally, I love the intuitive dashboard and the seamless experience it provides and the modern looks with ability to manage data.

The security feature is also top notch because it's tight with modern features as well.

Basically, the form builder is mostly good for surveys and to capture lead. It makes users feel engaged without being bored out of the research. Review collected by and hosted on G2.com.

Absolutely nothing and it's gives me impressive display and help me capture good leads. Review collected by and hosted on G2.com.

It is very easy for the builder and the person submitting the form to use. Make a simple form look professional. The fact that it has the option to send notifications to the person who submitted the form is a big plus.

My team and clients use it every day, so it is now a must in our daily organization. Plus, it was easy for our clients to use and implement as part of their request process for our department. Additionally, I've found they don't take long to fix any issues that arise with the platform. Review collected by and hosted on G2.com.

While building the form, I had several issues with the logic working properly, even if the map and triggers were correct. When doing a test, the form would ignore some questions.

Also, it would be great if there was an option to upload documents without signing in. Review collected by and hosted on G2.com.