TalentLMS Reviews & Product Details

The basics of the platform are fairly easy to navigate - uploading content, adding/activating users. Given the time zone difference between Canada and Greece, I've often had to utilize the support center. Generally, they are very quick to respond and have provided guidance in a variety of ways: screen share recordings, reference to manuals, or just text responses. Our new account manager Maria has also been very attentive to our needs. Review collected by and hosted on G2.com.

Reporting capabilities are very basic. Unable to create reporting on courses grouped together to form a curriculum. Creating courses also uses the most basic of software so not as dynamic learning as would like.

Recently had an incident where a 3rd party user inadvertently changed our URL over a weekend, and the lack of customer service/resolution provided by our previous account manager was not to our satisfaction, despite escalation to your legal department. We lost confidence that this type of breach wouldn't occur in the future. Review collected by and hosted on G2.com.

I love the ability to use AI and also have free range for customization. There are so many areas that we can leverage to enhance the training we provide. The reporting has been extremely beneficial and provides helpful data. We were able to implement the content easily and quickly with an extremely high adoption rate. We had no issues transitioning from our prior platform to TalentLMS and it has already saved us hours of training time. Our onboarding with Eirini has been phenomenal and couldn't have asked for a better experience. She laid out all of the sections to review and support us with a roadmap to success. I personally would not have been able to discover all of these features on my own and to have an onboarding that was custom to our needs was more than I could have asked for. Review collected by and hosted on G2.com.

Some of the AI functionality can be improved upon. There were instances where the translation of our content did not hit the mark and it would be helpful to provide the tool some prompts regarding our industry and audience to generate better text. The branches feature also feels a little clunky. I may be misunderstanding it's use, but it does not feel very seamless. Review collected by and hosted on G2.com.

We use TalentLMS to host our SCORM courses. It is easy to setup and monitor. I have to say the support is outstanding. Very responsive. Review collected by and hosted on G2.com.

I think TalentLMS is overall a great product and well constructed. However, our learning is for external customers and it would be nice if there was a way to setup learning paths. This would include suggestions for learners to access outside resources.

Also more options for company branding. Right now learners know they are accessing our learning through a third party tool ( more options for the home page to look like a company website). Review collected by and hosted on G2.com.

Love how easy it is to use the tool and there are other features you can add too! My favorite feature is their vast TalentLMS library! Review collected by and hosted on G2.com.

Would love to have more gamified feature to entice more user engagement and an easier way to export data or a customizable reporting need. Review collected by and hosted on G2.com.

TalentLMS provides a solid foundation in managing employee and external registrations. I use TalentLMS everyday. The ease of navigation is self explanatory and the ease of implementation is a simple click process. The homepage is like an executive report, providing a high level overview of training, logins, completions over specified periods. When following up on learners, the option of mass emails directly from the platform is an excellent tool for quick and easy communication. The reporting can be customized according to my needs. There are so many features from course store, branches, groups and many integrations to 3rd party applications. Automatic reregistrations are useful when setting certification expiry dates, learners are auto assigned to do the course again to achieve a valid certificate. I have had no real need to contact the TalentLMS Customer Support as the system is stable. Review collected by and hosted on G2.com.

There are so many useful course store modules. I struggle to use the course store modules to add it to a bigger course made up of several modules. It would be great if we can add specific catelogue modules to make up a customized course.

I would like to create a custom training register and with one click of a button, to generate individual training registers with all training assigned to that individual. At present, I need to generate a training reister for bulk learners and then need to break each one down into seprate registers and or create a custom training register per employee, which is not ideal as I would need close to 300 custom report registers. Review collected by and hosted on G2.com.

The interesting thing about it is that it's still in development, and coming out with new features. The fact that you can have your online lessons + a variety of ways to test students and their homework is quite nice, and I look forward to seeing how that will improve in the future.

Update from 11NOV'24:

As of recent, they have added the AI features that help you write text, generate images and even entire courses.

If the topic is a general one, easily accessible to the public - it does quite a nice job. For cases where you have something that's company-specific, it can get it wrong here and there, but you can still use the overall structure of the unit, which provides a pretty good inspiration (and a good starting point) on how you want your future courses to look.

That's not something I thought I needed, but it's a good addition that helps save time, especially if you're not just importing courses from a different platform. Review collected by and hosted on G2.com.

I guess one thing that I miss is the fact that I still don't see integration with google meet, since it's one of those platforms where you're not really limited to the number of participants and some users are more used to it than zoom. Review collected by and hosted on G2.com.

The flexibility of using either ppt, PDF, or SCORM files to create e-learning. Plus the survey and testing functions built-in are great. Review collected by and hosted on G2.com.

Nothing yet! The system iv very intuitive and is able to meet our needs. Review collected by and hosted on G2.com.

Whenever I can communicate with someone via email the customer service is great! They do their best to answer my questions and often even send short video clip tutorials when needed. That is extremely helpful! Everyone I have spoken with have been friendly. TalentLMS is easy to use. I have been in my role for about 7 months and it did not take me long to catch on. Also, our TalentLMS Account Manager helped me, by sending me resources and tips to learn the new TalentLMS system. I use TalentLMS on a daily basis for my job. Review collected by and hosted on G2.com.

I tried several times to use the Chat customer service option, but it seemed as if it did not connect. Then, about a day or two later, I received an email that appeared as if someone was trying to answer my chat. However, it never came through on my side and I had difficulty reaching a person to help me. Also, I am sad to hear that the service is going up so high after this upcoming year. Once that happens, I'm afraid that it will be out of our price range. Review collected by and hosted on G2.com.

The TalentLMS support team are friendly, approachable, knowledgeable and fast. I have never had to wait for more than a few hours for a response to my question, even with a significant time different. The team ensure you are fully satisfied with your answer. Review collected by and hosted on G2.com.

Some functions, such as recording attendance to ILT sessions, can be a bit clunky. For example, it would be helpful to be able to delete an ILT session that has passed without removing the attendance of the session from a user's learning profile. It would also be helpful to add a "middle" manager level to users. For example, it would be helpful to allow our branch administrators to be able to create and edit their own courses, without giving them access to editing courses that we have provided to them. Review collected by and hosted on G2.com.

TalentLMS's flexible and intuitive interface allows web-based trainings to be more interactive and fun. I love that there are several activity types our team can add to make the experience be more than just scrolling through Training Slides. I appreciate the more recent update where we have an option to sign up on specific courses on our own. This makes Continuous Learning more proactive and less of a chore. Review collected by and hosted on G2.com.

I am not the biggest fan of the Instructor and Administrator view -- mostly because it looks a lot more clinical than the Learner page. A splash of color/charts might do it well. A word bank showing learner feedback would be great as well Review collected by and hosted on G2.com.