ServiceChannel Reviews & Product Details

Service Channel is theory is a great platform that makes it seem like it would be an easy way to manage your facility repairs. Review collected by and hosted on G2.com.

Once using the platform - it simply doesn't work. Current vendors did not want to join service channel as it was very difficult and they didn't want to deal with checking in, checking out, etc.. No problem we figured, we can turn to their marketplace - however that didn't work either as none of the vendors accept any invites, even after getting a push from SC. Review collected by and hosted on G2.com.

I like that it's easy to see the status of work orders on ServiceChannel because they are differentiated by color. Review collected by and hosted on G2.com.

For my use, sometimes it's difficult to select all of the filters I need to view all the work orders for my customer. Review collected by and hosted on G2.com.

The stores love the simplicity, finance loves the time and dollar savings, I love the organization, reporting and ease of use. Servicechannel is an amazing partner Review collected by and hosted on G2.com.

Not much to dislike. Hope that the mobile app can be updated Review collected by and hosted on G2.com.

I like the organization of the dashboard, the filters & that everything is in 1 spot. I also like the email reminders that are sent out when an ETA is missed, need to invoice, etc. Review collected by and hosted on G2.com.

It's not very user-friendly overall. Our Client had a training for us to learn about SC and it was so long and detailed that nothing much is retained by the learner. Review collected by and hosted on G2.com.

I like that the portal is easy to navigate, and I hardly have any issues with my techs checking in and out. It is always easy for my techs to navigate and upload pictures after completing a job. Review collected by and hosted on G2.com.

I do not dislike anything. I feel like everything is easy to work with and the staff helps us when needed. Review collected by and hosted on G2.com.

I like that is has advanced reporting that shows how much spend per trade, vendor, and over time. This is useful to see where work orders and spend is concentrated. Review collected by and hosted on G2.com.

I do not like that the interface has multiple data fields. As a new user it is more complex than some of the other work order management platforms that are out there. Review collected by and hosted on G2.com.

Accessible to anyone who wants to hire for a specific type of contract.

Discover the contact of people who are already verified.

Customised filters are there to get the right fit as per your requirements. Review collected by and hosted on G2.com.

It keeps on sending unnecessary communications via email.

The customer relationship team needs to be quicker in replying to queries.

No major issue was faced while using it though minor hiccups are there. Review collected by and hosted on G2.com.

Best suited for users who want to hire or source resources for specific contract.

Readily available list of verified people.

Users can apply filters to see customized lists with specific details. Review collected by and hosted on G2.com.

Applying filters is a tedious task.

Slow/Delayed response from customer representatives.

UI/UX needs to be improved.

Work is distracted because of unnecessary emails. Review collected by and hosted on G2.com.

User interface is easy to navigate and API's can be sent from our other software program to it, which helps increase productivity. Review collected by and hosted on G2.com.

It can be challenging to train new people how to use; GPS app glitches OFTEN, which results in time lost calling their hotline to have hours corrected/added. Review collected by and hosted on G2.com.

1.Great tool to hire people for any requirement and project.

2. We can filter people based on our requirement.

3. It provides good result With the required skill

.4. good support.

5. Easy to get contacts Review collected by and hosted on G2.com.

1. Promotional emails keep on coming.

2. No other issues faced while connecting with the team. Review collected by and hosted on G2.com.