220 eMaint CMMS Reviews
The ability to configure the system to suit our needs. We have developed a number of initiatives within the system, with input from the Fluke team, that have added better insight into not just our maintenance operations but also our production objectives Review collected by and hosted on G2.com.
One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality.
The second weakness is around the the number of configurable fields (256) available in the system which has limited some of the things we would like to do within the system, however this is an X4 limitation only vs X5.
The third weakness would be the function editor within the system that uses FoxPro, this isn't as intuitive as a more updated language and has some limitations. Although it isn't too hard to learn, it can be a little cumbersome to write 'complex' functions and math. Review collected by and hosted on G2.com.
We use eMaint daily for production maintenance and its very helpful keeping track of all of our maintenance inventory, actively removing parts as they are used and even populating our reorder list when on hand inventory gets low. Review collected by and hosted on G2.com.
We have a lot of unused data from our previous system but plan to clean it up during our X5 transition later this year. There isn't much we dislike about X4 but we are excited to start using some of the new features in X5! Review collected by and hosted on G2.com.
eMaint helps us keep track of the PMs and Spare parts over 17 plants. It is great having a system that I can go into and see all of the plants and how they are always doing. The X5 system and the mobile app are both very user friendly. Customer Support and my CSM are both amazing and always willing to help. Review collected by and hosted on G2.com.
The reporting for someone who doesn't understand how to do them can be very difficult, but support always helps me with these. Review collected by and hosted on G2.com.
I love how intuitive eMaint is. If you can use Excel, you will love that is is like that and better. If I had to pick one reason I would never leave Fluke, is the reporting functions. Being able to set up a report in a couple of minutes and have it atuo generating out to team is amazing. Review collected by and hosted on G2.com.
They have a great customer service team and you can hop on a chat and get things resolved (mostly teaching me what I am doing wrong). I just wish that during that chat function we couldshadow my screen or account. Sending pictures is not the same as showing something live. Review collected by and hosted on G2.com.
I like the ease of use, it’s very easy to navigate and help others navigate who might not be in the same location. When explaining over the phone it can be hard to explain what needs done but with emaint it’s easy to navigate Review collected by and hosted on G2.com.
Being internet based in the steel industry can be hard to get everyone on board - we need to figure out a way to get utilized more with maintenance/operators in a dirty shop Review collected by and hosted on G2.com.
- Flexability that if you know the program well enough it can be configure to suit your needs.
- Customer service is outstanding, they answer question quickly and are helpfull in configing the system to your needs
- Custom reporting fuction is easy to use and configable to any form in the cystem. Review collected by and hosted on G2.com.
-Reporting function output format is limited
-X4 needs some format upgrades, but seems to be address in x5.
-The forms need logic ability so when one item is selected, designed fields show up. This allow the admin to guide the users in the system. Review collected by and hosted on G2.com.
It has helped the planning and scheduling to get more jobs done as well as tracking the jobs to see what we have a repeat work orders. Review collected by and hosted on G2.com.
Trying to figure out how to get the system to work with our ordering Review collected by and hosted on G2.com.
Custom featured. Ours environment is very agile from equipment assets to virtual assets (architectural room numbers). We needed a solution that could bring together engineering maintained items, as well as customer (scientists, nurses, front office staff) to the same portal to ensure requests are being made from Transportation, to EVS, to Real Estate and Construction. Review collected by and hosted on G2.com.
It can be difficult to house-keep our reports and workflows. Would love for the reports to be grouped in other ways instead of having to search alphabetically down a list. Review collected by and hosted on G2.com.
eMaint is very straightforward to learn and implement into your maintenance program. I use this software daily to manage assets and develop PM schedules. It has helped our plant avoid a substantial amount of machine downtime by being proactive and managing PMs. The features to add machine user manuals, work instructions, sign off forms, parts check out and more for each asset helps keep things organized in one place. The report building feature is an awesome tool to utilize in eMaint. We employ many weekly reports to analyze machine and maintenance technician efficiency. Building custom dashboards from this data with charts and graphs is also a great visual tool. Their support team is always very quick to respond and resolve any issues. Review collected by and hosted on G2.com.
There are a lot of functions and features that are available in eMaint. Some features can go really in depth and need additional help to understand. Thankfully eMaint puts out a lot of free webinars that go in depth on how to use certain areas of their program. Review collected by and hosted on G2.com.
The user-friendly interface has a very clean feel over some of the other CMMS programs that I've used in the past. Customer support is very responsive, helpful, and friendly. We have been able to integrate other features into our maintenance management to work with our inventory tracking and oil analysis labs seamlessly. The functionality of work order management helps me to keep things organized and track equipment history across the numerous assets we have throughout the plant. We were able to implement eMaint easily across our maintenance and production departments for the various roles within them. I use eMaint daily, and its intuitive design makes even frequent, repetitive tasks more efficient and less of a hassle. Review collected by and hosted on G2.com.
Building advanced reports in eMaint can be a bit of a challenge for those without JSON coding experience. The ability to close out multiple work orders at once would be a helpful feature, as it would be a major time saver when cleaning up a backlog. Similarly, the ability to delete multiple steps in a task procedure at once would be a huge time saver when implementing large changes to several procedures at one time. Review collected by and hosted on G2.com.
