Guru Reviews & Product Details

Guru is one of the key tools we use at work, and I find it incredibly beneficial for a number of reasons. Firstly, its user-friendly design makes it easy to navigate, allowing me to quickly access the information I need. One aspect I particularly appreciate is that all the detailed information and processes we use in our system are stored in Guru. I can easily search the information needed without hassle.Another thing that I like is that the information is secure and can't be shared with other people unless they have access to Guru. Review collected by and hosted on G2.com.

For me, the primary challenge with Guru is the search bar. It occasionally struggles to display the correct information unless the exact keyword or specific term is used. These are the only challenges I have encountered so far. Review collected by and hosted on G2.com.

What I like about GURU is that I don't need to search across multiple platforms to find answers. I can easily get the information I need for my work by searching on GURU, which reduces the time I spend looking for details. One of the best features of GURU is its notification system; whenever I follow a favorite card, I receive updates if someone modifies the information. I can view both the original and updated information in the card history, along with the dates when the card was updated. Another useful feature is the "extension tab," which allows me to save links. This means I don't need to manually retrieve the link for GURU; I can simply click the extension tab and easily search for the information I need. Lastly, I appreciate the GURU tags. For example, when I search for something, related tags appear below the card I open, making it easier to find relevant information. Review collected by and hosted on G2.com.

What I do not like about GURU is that I receive a lot of notifications when I follow many GURU cards. Another issue is the search bar; it doesn't return results if you type general information. It should be more specific and recognize correct keywords. These are the two things I do not like for now because everything else is functioning well. Review collected by and hosted on G2.com.

GURU is one of the tools we use at work, and it has been incredibly helpful as it stores all our information. There are many things I like about it. One reason is that I can search for detailed information whenever I need it and download it. Additionally, I can create lists or folders. It's easy to access, as I can simply click on the favorites, and all the cards I have favorited will show up. Recently viewed and new cards will also appear in the library. One thing is I can share the link and favorite cards to my team. Review collected by and hosted on G2.com.

What I do not like about GURU is the search bar. When I search for something, it often doesn't come up. The search should be more detailed; for example, if I type a word, it should show relevant results. I hope there will be a shortcut letter or code to improve this functionality. Review collected by and hosted on G2.com.

What I like about Guru is its ease of access; it's just like a book where all information is displayed. It is easy to navigate and helpful as I learn a lot of things in Guru. For example, if I need to find information about my work, it will display all relevant details. I can also share and add comments on notes if I find any incorrect or outdated information. Additionally, I can add favorite cards. For instance, if I need to create a folder, it binds my favorite cards in one place. I can also follow and share updates, so if there is any change, I will be notified when the Guru card is updated. Review collected by and hosted on G2.com.

What I don't like about Guru is that it is not easy to find information if I type a shortcut. It should match the specific word with the card I am looking for. Additionally, it does not work offline and needs to be connected to the internet. Another issue is receiving a lot of updates if I follow multiple cards. Review collected by and hosted on G2.com.

What I like the most by using GURU is how friendly user it can be, how much information and content that you could add and can find that will make our work much easier and to keep the information that will be helpful to other people as well. I like it because it contains significant information which is very helpful. Review collected by and hosted on G2.com.

What I kind of dislike about it is how precise we need to be in order to find the certain article in GURU, it would be much easier if the information we are trying to find will show up even if we are just going to search it using a keyword. Review collected by and hosted on G2.com.

Guru really helps me a lot for all my transaction in assisting customer. Easy to navigate by just searching the key words. Easy to use and it loads all information you need. I always open it and pin it in my tools. Provide information to give to our customer's. Review collected by and hosted on G2.com.

I don't encounter any issue yet in accessing the guru card. Review collected by and hosted on G2.com.

What I like about GURU is the unique feature that allows you to use it even on another website page. It has an extension that provides all the features of the official website, and it also has a floating window for the cards that you are using so you can drag it easily Review collected by and hosted on G2.com.

Sometimes, the information can be too much on one card, but we can also provide our opinions about it by using the comment field located on each card. Overall, GURU is a great website Review collected by and hosted on G2.com.

Guru used to be phenomenal with integrations. At the click of a user's mouse, they can get all of the answers to their questions effortlessly, regardless of where they are in processes. Additionally, it is so easy to segment collections by teams, ensure information is verified and updated, and see all of the relevant analytics at a glance for user groups. Review collected by and hosted on G2.com.

Account management has become very poor and negligent. Even as an admin, you cannot make adjustments to many settings unless you contact a member of Support, which takes a long period of time without useful answers, or the account manager. Settings are not clearly distinguished and adjustments to billing is essentially non-existent without additional escalation. The treatment of users and companies should be better. Review collected by and hosted on G2.com.

The Guru interface when searching using the correct key words will led you right away to the thing that you needed. The Guru updates are can easy to understand. You can easily locate new Gurus since it has notification on the announce on the right corner. You can saved the most commonly used Guru so you can easily access it when supporting customers. We use it on our daily work to support our customer and know the right way to do it. When you're in a situation where you don't know the answer for the customer, Guru will be there to guide you on how to support them. Review collected by and hosted on G2.com.

You need to have specific words to type before you can get the correct Guru, the search engine of Guru needs to improve. Review collected by and hosted on G2.com.

Guru makes it easy to find quality knowledge cards quickly, it is very user-friendly, easy to update existing info, seamless to create new cards, and its SEO capabilities within our organization are great. Our knowledge team set up our knowledge base with ease and allow us to verify existing cards while also creating new ones. I am a daily user of this wonderful program for nearly 4 years. It allows me and our entire customer support team to provide better, more personalized, quality care to our clients at a growing volume photography software company. Review collected by and hosted on G2.com.

Guru's browser extension sometimes does not work natively. It is also subject to a learning curve that takes time to digest and fully grasp. These are only minor hudles to go through however and do not really affect my experience. Review collected by and hosted on G2.com.