Asana Reviews & Product Details

Apparently if you aren't tricked into putting in your CC info, their free tier is solid. Review collected by and hosted on G2.com.

I signed up for what I thought was a free trial. Turns out, they required my credit card just to try the platform. I never used the service once, completely forgot about it (the trial was long), and then—without any notice—a charge of $60.98 hits my card.

Let’s set aside how absurd that price is for a basic collaboration tool.

I contacted support, explained that I never used the platform and didn’t even recall entering my credit card. Instead of owning the situation, they shuffled me between three different agents, each one more unhelpful than the last. The end result? No refund. Just a link to their “subscription terms.”

This is a company that’s happy to take your money even if you never used their product. Zero integrity. Zero customer care.

You've been warned. Review collected by and hosted on G2.com.

Over the years, I’ve tested more project management tools than I can count — but nothing has matched Asana’s ability to truly transform the way I work. It’s not just software; it’s a strategic partner in productivity. Every day, it helps me prioritize what matters, reduce clutter, and keep every team member on the same page.

What I Like Best About Asana

• Ease of Use: From the moment I logged in, Asana felt intuitive. No steep learning curve, no fluff — just clean, purposeful design that makes it easy to get work done.

• Ease of Implementation: Deploying Asana across my team was seamless. Templates, training resources, and clear onboarding paths made the rollout refreshingly simple.

• Customer Support: Every time I’ve had a question or needed clarification, the support team has been responsive, knowledgeable, and invested in helping me succeed.

• Frequency of Use: Asana isn’t just something I check occasionally — it’s my daily dashboard. From morning planning to end-of-day wrap-ups, I live in Asana.

• Number of Features: It’s loaded with powerful tools — from automations and forms to workload views and project dashboards — yet it never feels bloated.

• Ease of Integration: Asana plays perfectly with the rest of my stack. Integrations with Slack, Google Workspace, Zapier, and others make it feel like the central hub for everything.

Why It Stands Out

Asana evolves with me. New feature rollouts are frequent, relevant, and always focused on real user needs. Whether I’m managing long-term strategy or the fine details of daily execution, it scales beautifully. I’ve used it for product development, marketing campaigns, operations planning — and it adapts every single time.

It’s more than a task manager. It’s a living, breathing system for getting things done — efficiently, collaboratively, and transparently.

If you’re juggling spreadsheets, Slack threads, and sticky notes, you’re missing out on the clarity and momentum that Asana brings. For any team serious about scaling their productivity, Asana isn’t optional — it’s essential. Review collected by and hosted on G2.com.

Honestly? There’s nothing I dislike about Asana right now — and that’s rare for any tool I use daily. I’ve had moments with other platforms where workarounds or limitations became frustrating over time. But with Asana, I keep finding new ways it supports my workflow better.

What impresses me most is that any time I think I’ve hit a limitation, I either find a feature I hadn’t fully explored or see that it’s already on their product roadmap. It feels like the team behind Asana is always one step ahead, building exactly what I didn’t even know I needed.

So while I know no platform is perfect, Asana gets closer than any other tool I’ve used — and continues improving faster than I ever expect. Review collected by and hosted on G2.com.

I've been loving my experience with Asana! As someone who thrives on making lists and tracking tasks to stay productive and efficient, this app has truly become my go-to tool.

Ease of Use: The interface is clean and user-friendly — even as a first-time user, it was easy to navigate and start organizing tasks right away.

Ease of Implementation: Getting started was quick and seamless. I didn’t need any special training or setup time to start using it effectively.

Customer Support: While I haven’t had to reach out often, the help resources available are super helpful and detailed, and I feel confident knowing support is there if I need it.

Frequency of Use: I use Asana every single day to keep track of tasks, collaborate, and stay focused on priorities.

Number of Features: It has everything I need — task assignment, due dates, tags, timelines, integrations, and more. It's packed with features but never feels overwhelming.

Ease of Integration: I love how easily it integrates with tools I already use, like Google Workspace and Slack, which makes the workflow smoother. Review collected by and hosted on G2.com.

There’s not much to dislike, honestly! If I had to mention one thing, it would be that under “Projects,” the sort/filter settings don’t stay locked in like they do under “My Tasks.” It would be great if those settings could be saved automatically unless manually changed, just to streamline the workflow even more. Review collected by and hosted on G2.com.

Three months ago, our team transitioned from paper checklists and endless email threads to Asana, and the impact has been transformative. Initially, there was some resistance, but now we can’t imagine reverting to our old ways. The training webinars were a standout, simplifying company-wide adoption and enabling daily use.

Asana’s transparency is a game-changer—everyone can see each team member’s progress on a project. I particularly appreciate the task dependency feature, where my tasks activate only after preceding ones are completed, eliminating the need for constant email updates to track project status. Custom templates have removed ambiguity around task completion, and the notes feature ensures delays are clearly documented and understood.

The platform’s intuitive design means we’ve rarely needed customer support, though I’m confident they’d be responsive if we did. Asana has undeniably boosted our team’s productivity, streamlining workflows and enhancing clarity. Thank you, Asana! Review collected by and hosted on G2.com.

I have not really found anything that I dislike about Asana. Review collected by and hosted on G2.com.

Asana has transformed how I work. It makes task management easier, enhances my productivity, and ensures I stay on top of all my responsibilities. Whether it’s keeping my tasks organized, tracking progress, or managing multiple projects. One of the features I appreciate the most is how my boss adds tasks for me. It makes it easy to not only see all my tasks but also filter and view them by different projects, ensuring I don’t lose track of anything important. I find myself using Asana daily, if not multiple times a day. It’s become my go to tool to keep a close eye on my tasks and their progress. Whether it’s completing tasks or simply checking in on what’s coming up it is just so user-friendly. The calendar view is especially helpful for managing individual tasks it allows me to put my own tasks into calendar and make sure to stay on top of follow-ups I have to do to achieve the task that have been assigned to me. Review collected by and hosted on G2.com.

I face some glitches sometimes but overall, no complaints at all. Review collected by and hosted on G2.com.

Asana's best features are being able to easily integrate task management and project management. Different views (e.g. list, board) allow users to engage in information at different depths, and the ability to add tasks to multiple projects enables and promotes visibility across teams.

I like to leverage Asana as both my high-level project and milestone planning as well as my day-to-day task tracker, which allows my supervisor to support strategic planning and stay out of the unnecessary details of how that plan gets implemented. All while allowing me to minimize time consuming and duplicative tracking.

Finally, automations and rules are so valuable in saving time as you go! Review collected by and hosted on G2.com.

Asana is certainly a tool that gets easier to use the more you use it. The natural downside of this is that it can be a learning curve to onboarding new team members and getting them to adopt the system.

There are also a number of really helpful features that are only available at certain tiers. I've tried the free version, and would only use Asana at a paid level. Review collected by and hosted on G2.com.

Asana can help cut down on the duplicated work, and all the issues that come along with duplicate work. We've removed a lot of potential copy and paste issues by migrating more of our work and documentation into Asana. This increase of accountability has helped us work as a tighter and more strategic team.

The education sets you up for success when planning how your system will work, function and integrate. There are a bunch of classes but the intro classes are the most important for your system admins (and users) to take so they really understand the value of the system.

I'm hoping they will launch a way to integrate AI notetakers from Zoom meetings into the notes on projects. This will exponentially streamline work. Right now, we're just copy and pasting from our AI notetakers. I'm sure they will get to that soon though. Review collected by and hosted on G2.com.

Two biggest complaints - plan break down and customer support.

How much you can utilize a single feature stretches across multiple membership plans. You're teased in at a lower plan, but cannot use all of it. To fully utilize some of the features, you have the most expensive plan. They teach the courses like this as well - you will go to learn how to do something that you know starts in your plan, but they show you features across the most expensive plan - which is not helpful at all if you don't have it.

Unfortunately, you have to be self taught and very independent to use this software. Their customer support is embarrassingly bad - they will send you links to 50 second videos that do nothing to answer your question and their support documentation is equally as useless. The best answers come from youtube accounts of Asana consultants. But then you will need to pay ample extra funds to get their support in solving the issue. I've given up on getting answers from the support team before I end up getting the answers I need - and that is NOT a good situation. Review collected by and hosted on G2.com.

before 2025 It was better option to use. Review collected by and hosted on G2.com.

I’ve been an Asana user for years and recently migrated my team from ClickUp, expecting a smoother experience. Unfortunately, it’s been frustrating from the start.

After our trial ended, our entire project panel was locked, with no clear notice or fallback option. We couldn’t access anything, not even to remove paid features. This brought our entire workflow to a halt.

To make things worse, Asana's support team was unaware of how or where I could apply my coupon code. I was misdirected multiple times, and despite 4+ days of follow-ups, the issue is still unresolved.

It honestly feels like the system is built to force upgrades, rather than offer a fair transition or helpful guidance.

If Asana doesn’t intend to support early-stage teams or startups, it shouldn't market that it does. The experience was not just inconvenient—it was damaging to our business operations.

We expected better. A project management tool should help you grow, not block your team when you need it most. Review collected by and hosted on G2.com.

Clear Task Ownership & Deadlines: Asana makes it easy to assign tasks, set due dates, and create subtasks, which keeps everyone accountable and ensures we’re moving forward on time-sensitive work.

Customizable Project Views: Whether we’re planning a comms calendar or managing a major fundraising initiative, we can switch between Kanban boards, calendars, and lists based on what works best for our team.

Collaboration & Transparency: Conversations stay connected to the work. Having comments, attachments, and updates all in one place helps reduce email clutter and keeps the team on the same page.

Templates: We’ve created reusable templates for campaigns and reporting cycles, which save time and help standardize workflows across the organization. Review collected by and hosted on G2.com.

Notification Overload: It’s easy to get buried in Asana notifications, especially when working across multiple projects. This can be overwhelming and lead to missed priorities unless team members are proactive about customizing their settings.

Overcomplexity for Small Teams: Sometimes, Asana can feel like using a sledgehammer to push in a thumbtack, especially for smaller or one-off projects. It can take more time to set up a workflow than to just complete the task.

Limited Reporting Without Paid Tier: While the basic version is robust, the more advanced reporting dashboards and features we’d love to use for strategic insights are behind a paywall. That’s a consideration for nonprofits trying to stay lean. Review collected by and hosted on G2.com.

I needed a project management tool that wouldn’t take forever to learn, so I chose Asana based on its reputation for being user-friendly. The 30-day trial was a big plus because I could test it out without paying upfront.

Honestly, it’s been a week, and I’ve managed to get a good feel for the basics along with my small team. We haven’t run into any major issues, and it's been helpful in keeping our tasks organized. I’m curious to see how much more efficient it can make us as we start to use more of its capabilities. Review collected by and hosted on G2.com.

So far I didn't recognize any cons for Asana Review collected by and hosted on G2.com.