Our third Accounting Grid℠ Report revealed these high-level insights about the accounting software market as a whole:
Importance of Integration — Accounting software users repeatedly brought up its integrations with other vendor products or 3rd party applications. Having seamless integrations with other processes often increases the power of an accounting product, and it improves accuracy and efficiency.
Support Struggles — Some accounting products did not meet customer expectations for quality of support, and it had the lowest average rating of any general satisfaction metric at 78%.
Inventory Management Issues — Inventory Management received lower average satisfaction ratings than any other features category. Inventory tracking/ordering and inventory reporting both received satisfaction averages of 72%, and inventory pricing and costing received an average of 71%.
# of Reviews | Satisfaction (normalized) | Market Presence | G2 Score | |
---|---|---|---|---|
QuickBooks Desktop | 72 |
85 |
82 |
83 |
Intacct | 234 |
97 |
60 |
78 |
Xero | 41 |
85 |
57 |
71 |
QuickBooks Enterprise | 12 |
66 |
71 |
68 |
# of Reviews | Satisfaction (normalized) | Market Presence | G2 Score | |
---|---|---|---|---|
FreshBooks | 31 |
80 |
47 |
63 |
FinancialForce Accounting | 36 |
61 |
44 |
52 |
FloQast | 10 |
79 |
18 |
48 |
# of Reviews | Satisfaction (normalized) | Market Presence | G2 Score | |
---|---|---|---|---|
Sage 100 ERP | 28 |
48 |
69 |
58 |
NetSuite ERP | 30 |
44 |
67 |
55 |
QuickBooks Online | 123 |
6 |
85 |
45 |
Microsoft Dynamics GP | 28 |
13 |
72 |
42 |
PeopleSoft | 11 |
24 |
63 |
43 |
Accounting software maintains a business’s ledger, tracking incoming and outgoing transactions and automating the processes surrounding these accounts, such as invoicing and reconciliation. Depending on the business’s needs, accounting software can include dunning, payroll, time tracking, or expenses, and might be an application of or integrated with a business’s ERP or CRM software. All businesses handle money, so accounting systems vary widely in complexity with some focused on SMBs with ease of use, and others optimized for enterprise scalability or designed for the standards of a specific industry.
The Grid℠ represents the democratic voice of real software users, rather than the subjective opinion of one analyst. G2 Crowd rates accounting products algorithmically based on data sourced from product reviews shared by G2 Crowd users and data aggregated from online sources and social networks.
Technology buyers can use the Grid℠ to help them quickly select the best accounting product for their business and to find peers with similar experiences. For vendors, media, investors, and analysts, the Grid℠ provides benchmarks for product comparison and market trend analysis.
G2 Crowd rates products and vendors based on ratings and reviews gathered from our user community, as well as data aggregated from online sources and social networks. We apply a unique, patent-pending algorithm to this data to calculate the product strength and vendor market presence scores in real time.
The satisfaction rating is affected by the following (in order of importance):
The market presence score is affected by the following (in order of importance):
The ratings in this report are based on a snapshot of the user reviews and social data collected by G2 Crowd up through November 27, 2015. The ratings may change as the products are further developed, the vendors grow, and as additional opinions are shared by users. G2 Crowd updates the ratings on its website in real-time as additional data is received, and we will update this report at least twice per year. By improving their products and support and/or by having more satisfied customer voices heard, contenders may become leaders and niche vendors may become high performers.
Keeping our ratings unbiased is our top priority. We require the use of a LinkedIn account to validate a G2 Crowd user’s identity and employer and verify all reviews manually. We do not allow users to rate their employer’s products or those of their employer’s competitors. Though we share reviews from business partners (they often contain valuable content), we filter out business partner ratings in our aggregate ratings to avoid bias.
Our G2 Crowd staff does not add any subjective input to the ratings, which are determined algorithmically based on data aggregated from publicly available online sources and social networks. Vendors cannot influence their ratings by spending time or money with us. Only the opinion of real users and data from public sources factor into the ratings.
All products in a G2 Crowd category that have at least 10 reviews from real users of the product will be included in the Grid℠. Inviting other users, such as colleagues and peers to join G2 Crowd and share authentic product reviews will accelerate this process.
If an accounting product is not yet listed on G2 Crowd and it fits the market definition above, then users are encouraged to suggest its addition to our Accounting category.
FinancialForce Accounting moved from a Niche software to a High Performer with an increase in its Satisfaction by 13 points and its Market Presence by 5 points.
Products with fewer than 10 reviews are not included in the Grid℠. Some notable products not yet included are Kashoo, SAP ERP, Lawson ERP, Wave, and Apptivo.
Users of these products are encouraged to visit the Accounting category page and write a review.
QuickBooks Desktop has been named a Leader based on receiving a high customer satisfaction score and having a large market presence. 82% of users rated it 4 or 5 stars and 72% of users believe QuickBooks Desktop is headed in the right direction.
QuickBooks Desktop is an on-premise accounting and payroll solution developed by financial and tax preparation software company Intuit. QuickBooks Desktop is designed to suit the needs of small and mid-market businesses, and 91% of G2 Crowd reviewers of QuickBooks Desktop worked for companies of less than 1,000 employees.
Since G2 Crowd’s Summer 2015 Accounting Grid℠ Report:
In review ratings and short-answer responses, users liked QuickBooks Desktop’s:
In review ratings and short-answer responses, users disliked QuickBooks Desktop’s:
QuickBooks Desktop users responded positively in general. Users typically found it to be an easy product to set up, use, and administer, though some users had issues with the support team. But overall, most users wrote that it met the accounting needs of small businesses.
Response provided by: , at
Intacct has been named a Leader based on receiving a high customer satisfaction score and having a large market presence. Intacct received the highest Satisfaction score among accounting products. 89% of users rated it 4 or 5 stars and 96% of users believe Intacct is headed in the right direction.
Intacct is a cloud-based software for accounting and financial management, ERP, and subscription management. The majority of Intacct users (67%) work for mid-market companies.
Since G2 Crowd’s Summer 2015 Accounting Grid℠ Report:
In review ratings and short-answer responses, users liked Intacct’s:
In review ratings and short-answer responses, users disliked Intacct’s:
Intacct users responded positively in general. Most users felt that it was an easy-to-use accounting software with many useful integrations. Though some users wrote that customizations could be difficult to implement, they said that this was partly due to its reporting power.
Response provided by: , at
Xero has been named a Leader based on receiving a high customer satisfaction score and having a large market presence. 85% of users rated it 4 or 5 stars and 90% of users believe Xero is headed in the right direction.
Xero is a New Zealand-based software company that provides cloud-based accounting software. With the heaviest proportion of small business users in the accounting category with 83%, Xero targets their product to companies with 50 or less employees.
Since G2 Crowd’s Summer 2015 Accounting Grid℠ Report:
In review ratings and short-answer responses, users liked Xero’s:
In review ratings and short-answer responses, users disliked Xero’s:
Xero users generally responded positively. Though users wrote that it has some limitations with customization and payroll, they said its automated processes help improve efficiency. They also indicated that one of its biggest benefits is its clean design which made it an easy-to-use accounting software.
Response provided by: , at
QuickBooks Enterprise has been named a Leader based on receiving a high customer satisfaction score and having a large market presence. 83% of users rated it 4 or 5 stars and 70% of users believe QuickBooks Enterprise is headed in the right direction.
QuickBooks Enterprise is Intuit’s most powerful accounting product. QuickBooks Enterprise also offers payroll and inventory management functionality.
Since G2 Crowd’s Summer 2015 Accounting Grid℠ Report:
In review ratings and short-answer responses, users liked QuickBooks Enterprise’s:
In review ratings and short-answer responses, users disliked QuickBooks Enterprise’s:
QuickBooks Enterprise users responded positively in general. They found it to be a powerful, easy-to-use accounting product, even if it lacks in customization. Users thought QuickBooks Enterprise is easy to implement and administer, and noted there is a strong support team available when there were issues.
Response provided by: , at
FreshBooks has been named a High Performer based on receiving a high customer satisfaction score and having a small market presence. 94% of users rated it 4 or 5 stars and 100% of users believe FreshBooks is headed in the right direction.
FreshBooks is a cloud-based accounting product that offers invoicing, expense management, time tracking, reporting, and payments functionality. FreshBooks is used primarily by small businesses and is designed to be used by non-accounting professionals.
Since G2 Crowd’s Summer 2015 Accounting Grid℠ Report:
In review ratings and short-answer responses, users liked FreshBooks’:
In review ratings and short-answer responses, users disliked FreshBooks’:
FreshBooks users responded positively in general. Though some thought it lacked some of the functionality and power of some more robust software, users praised the simplicity of managing and submitting invoices. They also found FreshBooks to be an easy product to use and administer.
Response provided by: , at
FinancialForce Accounting has been named a High Performer based on receiving a high customer satisfaction score and having a small market presence. 83% of users rated it 4 or 5 stars and 81% of users believe FinancialForce is headed in the right direction.
FinancialForce Accounting is the accounting module of the FinancialForce.com cloud ERP platform. FinancialForce is built on top of the Salesforce.com CRM platform. FinancialForce Accounting serves primarily small and mid-market businesses, with only 12% of reviewers indicating they work for enterprise-size companies.
Since G2 Crowd’s Summer 2015 Accounting Grid℠ Report:
In review ratings and short-answer responses, users liked FinancialForce Accounting’s:
In review ratings and short-answer responses, users disliked FinancialForce Accounting’s:
FinancialForce Accounting users responded positively in general. Though some users indicated that aspects of customization are difficult, they wrote that it is a powerful accounting tool. And its seamless integration with Salesforce CRM was what users said they appreciated more often than anything else.
Response provided by: , at
FloQast has been named a High Performer based on receiving a high customer satisfaction score and having a small market presence. 100% of users rated it 4 or 5 stars and 100% of users believe FloQast is headed in the right direction.
FloQast is cloud-based Accounting product that integrates with leading ERP software. FloQast is designed to improve companies’ month-end close processes.
Since G2 Crowd’s Summer 2015 Accounting Grid℠ Report:
In review ratings and short-answer responses, users liked FloQast’s:
In review ratings and short-answer responses, users disliked FloQast’s:
FloQast users responded positively in general. Users said the product allows them to make the closing process more efficient and accurate. They also were very appreciative of FloQast’s responsiveness with customer requests for changes or updates.
Response provided by: , at
Sage 100 ERP has been named a Contender based on receiving a relatively low customer satisfaction score and having a large market presence. 71% of users rated it 4 or 5 stars and 84% of users believe Sage 100 ERP is headed in the right direction.
Sage 100 ERP is an accounting product that is part of Sage 100 ERP’s suite of products. Sage 100 ERP also has modules for sales and customer management, inventory management, business intelligence and reporting, purchasing and supplier management, and manufacturing.
Since G2 Crowd’s Summer 2015 Accounting Grid℠ Report:
In review ratings and short-answer responses, users liked Sage 100 ERP’s:
In review ratings and short-answer responses, users disliked Sage 100 ERP’s:
Sage 100 ERP users responded positively in general. Users wrote that it was easy to learn how to perform basic accounting functions. Users typically appreciated that, as a part of an ERP solution, Sage 100 ERP integrates with other applications to streamline information.
Response provided by: , at
NetSuite ERP has been named a Contender based on receiving a relatively low customer satisfaction score and having a large market presence. 80% of users rated it 4 or 5 stars and 85% of users believe NetSuite is headed in the right direction.
NetSuite ERP is a cloud-based ERP solution. In addition to its financial management and planning modules, NetSuite also offers supply chain and inventory management, procurement, warehouse and fulfillment, revenue recognition, human capital management, and subscription management.
Since G2 Crowd’s Summer 2015 Accounting Grid℠ Report:
In review ratings and short-answer responses, users liked NetSuite ERP’s:
In review ratings and short-answer responses, users disliked NetSuite ERP’s:
NetSuite ERP users generally had positive opinions of the software’s accounting functions. Though some indicated that it could be complex to implement and customize, they wrote that this was a tradeoff for having a powerful financial management product.
Response provided by: , at
QuickBooks Online has been named a Contender based on receiving a relatively low customer satisfaction score and having a large market presence. QuickBooks Online has the largest Market Presence among accounting products. 37% of users rated it 4 or 5 stars and 34% of users believe QuickBooks Online is headed in the right direction.
QuickBooks Online is a cloud-based accounting product from Intuit used primarily by small businesses. It offers features for creating invoices, paying bills, and tracking inventory, and it is also in G2 Crowd’s Payroll category.
Since G2 Crowd’s Summer 2015 Accounting Grid℠ Report:
In review ratings and short-answer responses, users liked QuickBooks Online’s:
In review ratings and short-answer responses, users disliked QuickBooks Online’s:
QuickBooks Online users did not have positive things to say about the product in general. While they said its accessibility from anywhere is a plus, most users felt that the program is unreliable, and every feature rated below its category average, with the majority ranking lowest in the category.
Response provided by: , at
Microsoft Dynamics GP has been named a Contender based on receiving a relatively low customer satisfaction score and having a large market presence. 50% of users rated it 4 or 5 stars and 35% of users believe Dynamics GP is headed in the right direction.
Microsoft Dynamics GP is an on-premise ERP platform with modules for financial management and accounting, inventory management and operations, sales and service, business intelligence and reporting, and human resources.
Since G2 Crowd’s Summer 2015 Accounting Grid℠ Report:
In review ratings and short-answer responses, users liked Microsoft Dynamics GP’s:
In review ratings and short-answer responses, users disliked Microsoft Dynamics GP’s:
Microsoft Dynamics GP users generally appreciated its Microsoft integrations and the breadth of community support options. However, many found the software difficult to use, in part because of a seemingly outdated interface.
Response provided by: , at
PeopleSoft has been named a Contender based on receiving a relatively low customer satisfaction score and having a large market presence. 82% of users rated it 4 or 5 stars and 64% of users believe PeopleSoft is headed in the right direction.
PeopleSoft is an accounting product that offers a financial management solution that is flexible to different industry accounting standards. PeopleSoft also offers solutions for HR, Supply Chain & Logistics, and more.
Since G2 Crowd’s Summer 2015 Accounting Grid℠ Report:
In review ratings and short-answer responses, users liked PeopleSoft’s:
In review ratings and short-answer responses, users disliked PeopleSoft’s:
PeopleSoft users generally praised the power of its reporting tools and the depth of the data it can handle. They also commented that PeopleSoft is difficult to learn and use, and that some aspects of the software could use updating.
Response provided by: , at
QuickBooks Desktop |
Intacct |
Xero |
QuickBooks Enterprise |
FreshBooks |
FinancialForce |
FloQast |
Sage 100 ERP |
NetSuite |
QuickBooks Online |
Dynamics GP |
PeopleSoft |
Average |
|
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Satisfaction | |||||||||||||
Likely to Recommend |
81% |
84% |
88% |
86% |
89% |
78% |
92% |
72% |
77% |
41% |
64% |
75% |
77% |
Product Going in Right Direction? |
72% |
96% |
90% |
70% |
100% |
81% |
100% |
84% |
85% |
34% |
35% |
64% |
76% |
Satisfaction by Category | |||||||||||||
Meets Requirements |
88% |
84% |
87% |
93% |
87% |
80% |
86% |
82% |
84% |
53% |
72% |
83% |
82% |
Ease of Admin |
86% |
86% |
87% |
94% |
95% |
80% |
n/a |
80% |
81% |
54% |
70% |
n/a |
84% |
Ease of Doing Business |
84% |
87% |
89% |
89% |
93% |
84% |
n/a |
75% |
80% |
47% |
73% |
n/a |
83% |
Quality of Support |
77% |
82% |
89% |
89% |
90% |
82% |
97% |
76% |
80% |
46% |
73% |
71% |
79% |
Ease of Setup |
85% |
77% |
82% |
94% |
94% |
73% |
n/a |
79% |
68% |
56% |
69% |
n/a |
81% |
Ease of Use |
86% |
85% |
92% |
94% |
93% |
80% |
96% |
81% |
82% |
53% |
68% |
71% |
82% |
QuickBooks Desktop |
Intacct |
Xero |
QuickBooks Enterprise |
FreshBooks |
FinancialForce |
FloQast |
Sage 100 ERP |
NetSuite |
QuickBooks Online |
Dynamics GP |
PeopleSoft |
Average |
|
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Net Promoter Score (NPS) | |||||||||||||
Net Promoter Score (NPS) (Range from -100 to +100) |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
QuickBooks Desktop |
Intacct |
Xero |
QuickBooks Enterprise |
FreshBooks |
FinancialForce |
FloQast |
Sage 100 ERP |
NetSuite |
QuickBooks Online |
Dynamics GP |
PeopleSoft |
Average |
|
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
General Ledger | |||||||||||||
Journal Entries |
90% |
89% |
86% |
87% |
75% |
82% |
n/a |
90% |
n/a |
62% |
83% |
67% |
75% |
Tags / Dimensions |
85% |
87% |
89% |
81% |
57% |
78% |
n/a |
90% |
n/a |
50% |
69% |
n/a |
75% |
Audit Trail |
84% |
80% |
88% |
83% |
77% |
78% |
93% |
85% |
n/a |
55% |
63% |
86% |
79% |
QuickBooks Desktop |
Intacct |
Xero |
QuickBooks Enterprise |
FreshBooks |
FinancialForce |
FloQast |
Sage 100 ERP |
NetSuite |
QuickBooks Online |
Dynamics GP |
PeopleSoft |
Average |
|
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Accounts Receivable | |||||||||||||
Invoice Customization |
85% |
80% |
92% |
83% |
89% |
71% |
n/a |
87% |
n/a |
68% |
73% |
n/a |
73% |
AR Automation |
84% |
76% |
94% |
76% |
95% |
77% |
n/a |
82% |
n/a |
60% |
74% |
n/a |
73% |
Collections Automation |
77% |
73% |
88% |
76% |
93% |
81% |
n/a |
83% |
n/a |
52% |
66% |
n/a |
68% |
QuickBooks Desktop |
Intacct |
Xero |
QuickBooks Enterprise |
FreshBooks |
FinancialForce |
FloQast |
Sage 100 ERP |
NetSuite |
QuickBooks Online |
Dynamics GP |
PeopleSoft |
Average |
|
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Accounts Payable | |||||||||||||
AP Automation |
84% |
81% |
91% |
84% |
82% |
79% |
n/a |
88% |
n/a |
57% |
73% |
n/a |
73% |
Payment Processing |
85% |
83% |
92% |
76% |
84% |
79% |
n/a |
92% |
n/a |
57% |
73% |
n/a |
74% |
Purchase Orders |
89% |
81% |
83% |
89% |
71% |
81% |
n/a |
81% |
n/a |
55% |
73% |
83% |
72% |
QuickBooks Desktop |
Intacct |
Xero |
QuickBooks Enterprise |
FreshBooks |
FinancialForce |
FloQast |
Sage 100 ERP |
NetSuite |
QuickBooks Online |
Dynamics GP |
PeopleSoft |
Average |
|
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Inventory Management | |||||||||||||
Inventory Tracking / Ordering |
81% |
75% |
79% |
84% |
57% |
n/a |
n/a |
90% |
n/a |
42% |
67% |
n/a |
65% |
Inventory Pricing and Costing |
80% |
72% |
75% |
86% |
62% |
69% |
n/a |
88% |
n/a |
42% |
63% |
n/a |
65% |
Inventory Reporting |
80% |
74% |
79% |
84% |
62% |
77% |
n/a |
84% |
n/a |
40% |
66% |
n/a |
64% |
QuickBooks Desktop |
Intacct |
Xero |
QuickBooks Enterprise |
FreshBooks |
FinancialForce |
FloQast |
Sage 100 ERP |
NetSuite |
QuickBooks Online |
Dynamics GP |
PeopleSoft |
Average |
|
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Other Functionality | |||||||||||||
Multi-Entity / Consolidation |
84% |
85% |
82% |
71% |
78% |
73% |
n/a |
73% |
n/a |
45% |
56% |
89% |
77% |
Recognition Rules |
78% |
82% |
89% |
80% |
68% |
71% |
n/a |
75% |
n/a |
53% |
n/a |
n/a |
70% |
Reconciliations |
87% |
85% |
93% |
86% |
63% |
82% |
89% |
84% |
n/a |
54% |
69% |
n/a |
81% |
Payroll |
86% |
79% |
68% |
69% |
n/a |
n/a |
84% |
n/a |
51% |
n/a |
89% |
55% | |
Time and Expense |
83% |
81% |
71% |
80% |
89% |
74% |
n/a |
86% |
n/a |
45% |
n/a |
n/a |
70% |
QuickBooks Desktop |
Intacct |
Xero |
QuickBooks Enterprise |
FreshBooks |
FinancialForce |
FloQast |
Sage 100 ERP |
NetSuite |
QuickBooks Online |
Dynamics GP |
PeopleSoft |
Average |
|
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Reporting & Analytics | |||||||||||||
Financial Statements |
87% |
84% |
89% |
79% |
84% |
69% |
n/a |
82% |
n/a |
63% |
74% |
83% |
74% |
Custom Reporting |
85% |
79% |
85% |
71% |
78% |
69% |
n/a |
79% |
n/a |
62% |
76% |
94% |
73% |
Dashboards |
84% |
83% |
92% |
78% |
85% |
81% |
86% |
75% |
n/a |
59% |
68% |
n/a |
81% |
Budgeting / Forecasting |
82% |
75% |
85% |
81% |
94% |
70% |
n/a |
80% |
n/a |
54% |
66% |
n/a |
71% |
QuickBooks Desktop |
Intacct |
Xero |
QuickBooks Enterprise |
FreshBooks |
FinancialForce |
FloQast |
Sage 100 ERP |
NetSuite |
QuickBooks Online |
Dynamics GP |
PeopleSoft |
Average |
|
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Platform | |||||||||||||
Customization |
82% |
82% |
77% |
76% |
81% |
79% |
84% |
78% |
n/a |
48% |
71% |
81% |
77% |
Workflow Capability |
82% |
83% |
80% |
79% |
82% |
81% |
91% |
78% |
n/a |
49% |
63% |
80% |
77% |
User, Role, and Access Management |
83% |
84% |
89% |
89% |
88% |
79% |
94% |
80% |
n/a |
61% |
78% |
84% |
83% |
Internationalization |
80% |
80% |
83% |
71% |
86% |
86% |
n/a |
n/a |
n/a |
41% |
51% |
n/a |
71% |
Performance and Reliability |
82% |
88% |
93% |
77% |
95% |
83% |
96% |
82% |
n/a |
55% |
69% |
88% |
83% |
Output Document Generation |
84% |
84% |
92% |
64% |
89% |
77% |
n/a |
83% |
n/a |
56% |
69% |
n/a |
78% |
QuickBooks Desktop |
Intacct |
Xero |
QuickBooks Enterprise |
FreshBooks |
FinancialForce |
FloQast |
Sage 100 ERP |
NetSuite |
QuickBooks Online |
Dynamics GP |
PeopleSoft |
Average |
|
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Integration | |||||||||||||
Data Import & Export Tools |
80% |
84% |
89% |
69% |
84% |
79% |
100% |
82% |
n/a |
49% |
73% |
84% |
80% |
Integration APIs |
76% |
81% |
88% |
71% |
79% |
80% |
100% |
84% |
n/a |
47% |
70% |
n/a |
72% |
Breadth of Partner Applications |
73% |
85% |
88% |
66% |
79% |
80% |
n/a |
80% |
n/a |
49% |
83% |
n/a |
78% |
*n/a is displayed when fewer than five responses were received for the question.
*Gray boxes are displayed when a product does not offer a specific feature.
QuickBooks Desktop |
Intacct |
Xero |
QuickBooks Enterprise |
FreshBooks |
FinancialForce |
FloQast |
Sage 100 ERP |
NetSuite |
QuickBooks Online |
Dynamics GP |
PeopleSoft |
|
---|---|---|---|---|---|---|---|---|---|---|---|---|
Customer Segments Served | ||||||||||||
Small Business (50 or fewer emp.) | 59% | 23% | 83% | 73% | 80% | 36% | 0% | 30% | 32% | 78% | 36% | 9% |
Mid-Market (51-1000 emp.) | 32% | 67% | 10% | 27% | 15% | 52% | 80% | 57% | 55% | 15% | 45% | 18% |
Enterprise ( >1000 emp.) | 9% | 10% | 7% | 0% | 5% | 12% | 20% | 13% | 14% | 7% | 18% | 73% |
QuickBooks Desktop |
Intacct |
Xero |
QuickBooks Enterprise |
FreshBooks |
FinancialForce |
FloQast |
Sage 100 ERP |
NetSuite |
QuickBooks Online |
Dynamics GP |
PeopleSoft |
|
---|---|---|---|---|---|---|---|---|---|---|---|---|
Deployment Method | ||||||||||||
Cloud |
0% |
100% |
75% |
n/a |
67% |
85% |
n/a |
29% |
100% |
83% |
13% |
100% |
On-Premise |
100% |
0% |
25% |
n/a |
33% |
15% |
n/a |
71% |
0% |
17% |
88% |
0% |
Implementation Time | ||||||||||||
Avg. Months to Go Live |
1.7 |
2.6 |
0.6 |
n/a |
0.5 |
3.7 |
n/a |
2.6 |
3.7 |
0.9 |
4.3 |
n/a |
Implementation Method | ||||||||||||
Led by In-House Team |
90% |
22% |
73% |
n/a |
93% |
25% |
n/a |
38% |
29% |
91% |
44% |
n/a |
Led by Vendor PS |
10% |
15% |
0% |
n/a |
7% |
25% |
n/a |
25% |
50% |
3% |
0% |
n/a |
Led by 3rd Party |
0% |
63% |
27% |
n/a |
0% |
50% |
n/a |
38% |
21% |
6% |
56% |
n/a |
Number of Users Purchased | ||||||||||||
Median Number of Users Bought |
3 |
17 |
5 |
n/a |
3 |
17 |
n/a |
7 |
37 |
3 |
37 |
n/a |
Contract Term | ||||||||||||
Avg. Contract Term (Months) |
3 |
14 |
1 |
n/a |
6 |
28 |
n/a |
10 |
23 |
5 |
14 |
n/a |
QuickBooks Desktop |
Intacct |
Xero |
QuickBooks Enterprise |
FreshBooks |
FinancialForce |
FloQast |
Sage 100 ERP |
NetSuite |
QuickBooks Online |
Dynamics GP |
PeopleSoft |
|
---|---|---|---|---|---|---|---|---|---|---|---|---|
User Adoption | ||||||||||||
Average User Adoption |
89% |
72% |
97% |
n/a |
91% |
83% |
n/a |
69% |
99% |
76% |
91% |
n/a |
Avg. Payback Period (Months) |
4 |
19 |
5 |
n/a |
n/a |
11 |
n/a |
n/a |
n/a |
7 |
22 |
n/a |
QuickBooks Desktop |
Intacct |
Xero |
QuickBooks Enterprise |
FreshBooks |
FinancialForce |
FloQast |
Sage 100 ERP |
NetSuite |
QuickBooks Online |
Dynamics GP |
PeopleSoft |
|
---|---|---|---|---|---|---|---|---|---|---|---|---|
Vendor Information | ||||||||||||
Year Founded |
1983 |
1999 |
2006 |
1983 |
2003 |
2009 |
2013 |
1981 |
1998 |
1983 |
1975 |
1977 |
Revenue ($MM) |
$4,192 |
n/a |
$127 |
$4,192 |
n/a |
n/a |
n/a |
$1,471 |
$556 |
$4,192 |
$93,000 |
$38,000 |
Employees on LinkedIn (Vendor) |
9,350 |
401 |
1,302 |
9,350 |
200 |
623 |
18 |
9,675 |
5,367 |
9,350 |
132,093 |
144,195 |
LinkedIn Followers |
105,187 |
10,909 |
34,855 |
105,187 |
5,203 |
7,671 |
n/a |
50,521 |
91,052 |
105,187 |
2,716,820 |
1,655,668 |
Twitter Followers (Vendor) |
63,948 |
5,136 |
43,332 |
63,948 |
28,327 |
12,451 |
269 |
23,423 |
543,412 |
63,948 |
7,398,565 |
394,058 |
Twitter Followers (Product) |
32,848 |
5,136 |
43,332 |
32,848 |
28,327 |
12,451 |
269 |
23,423 |
543,412 |
32,848 |
51,856 |
4,938 |
Klout Score (Vendor) |
64.0 |
63.0 |
67.0 |
64.0 |
79.0 |
55.0 |
33.0 |
68.0 |
81.0 |
64.0 |
99.0 |
87.0 |
Klout Score (Product) |
82.0 |
63.0 |
67.0 |
82.0 |
79.0 |
55.0 |
33.0 |
68.0 |
81.0 |
54.0 |
66.0 |
48.0 |
Glassdoor Rating |
||||||||||||
Alexa Web Traffic Rank |
465 |
49,603 |
3,245 |
465 |
3,209 |
229,809 |
918,696 |
15,746 |
2,394 |
465 |
43 |
444 |
© 2016 G2 Crowd, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form without G2 Crowd’s prior written permission. While the information in this report has been obtained from sources believed to be reliable, G2 Crowd disclaims all warranties as to the accuracy, completeness, or adequacy of such information and shall have no liability for errors, omissions, or inadequacies in such information.