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Zap Data Hub Reviews & Product Details

Zap Data Hub Overview

What is Zap Data Hub?

Zap Data Hub is a data warehouse automation solution that streamlines the extraction, loading and transformation (ELT) of ERP and business data into a centralized, governed warehouse for reporting and analytics. Zap Data Hub is used by finance, operations and IT teams who need a faster, more structured way to integrate ERP data from platforms such as Microsoft Dynamics 365, SAP Business One, Sage and SYSPRO alongside other business sources like CRM, payroll and inventory systems. It automates the heavy lifting involved in data integration and preparation, allowing businesses to build a trusted data foundation without extensive coding or manual processes. By automatically mapping, transforming and loading data into a warehouse, Zap eliminates reliance on spreadsheets, manual extracts and disconnected reporting. It creates a governed semantic model that ensures consistent metrics across tools like the Power BI integration, Excel add-in and browser-based reporting. Zap can be deployed in the cloud or on-premises, with support for Microsoft Fabric. Key features and value points • End-to-end data warehouse automation that structures and governs data from ERP and other business systems • Pre-built ERP connectors and models that accelerate deployment and reduce implementation effort • Governed semantic model that ensures consistent, trusted reporting across business units and analytics tools • Reporting support through the Excel add-in, Power BI integration and browser-based options • Deployment flexibility offering cloud-based or on-premises options • Future-ready architecture that integrates with Microsoft Fabric and supports evolving analytics needs Zap Data Hub is suited to organizations that want to automate their reporting data foundations, improve governance and drive business insights without the complexity of manual data engineering.

Zap Data Hub Details
Languages Supported
English
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Product Description

With customers and staff around the globe, ZAP provides technology that supports a customer’s journey from data collection and manipulation to the presentation of best practice analytics, allowing organizations to better manage their business at a time when data is both exploding and becoming ever increasingly important.

How do you position yourself against your competitors?

“BI as a platform has come from very technical roots. Traditional competitive platforms have facilitated “IT produced” workloads that create analytical outcomes for the business.ZAP has always focused on “IT enabled” solutions that empower business users to author content and drive more free form exploration themselves, supporting the use of self-service BI tools whilst mitigating the risk.”

-Garth D. Laird, CEO


Seller Details
Seller
ZAP
Year Founded
2001
HQ Location
Brisbane, Australia
Twitter
@ZAP_Data
1,577 Twitter followers
LinkedIn® Page
www.linkedin.com
104 employees on LinkedIn®
Description

ZAP is a software company specializing in Business Intelligence (BI) solutions. Their platform, accessible via https://www.zapbi.com, offers advanced data management tools designed to help businesses automate and streamline their data collection, integration, and analysis processes. ZAP's solutions are tailored to enhance the capabilities of organizations in making data-driven decisions by providing comprehensive insights and analytics. Their tools are suitable for various industries, aiming to optimize performance, reduce costs, and promote data governance across enterprises.


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Overview Provided by:

Zap Data Hub Integrations

(5)
Integration information sourced from real user reviews.

Recent Zap Data Hub Reviews

MS
Max S.Mid-Market (51-1000 emp.)
4.0 out of 5
"ZAP Data Hub enabled us to go beyond spreadsheets"
ZAP Data Hub has been a great fit for us, allowing our reporting & analytics to keep pace as the business grew rapidly from a small to a medium siz...
LD
Liam D.Mid-Market (51-1000 emp.)
3.5 out of 5
"Solid Product"
- Good support from the Zap Team - New features/products released often (ie excel integration)
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Zap is a well-designed and user-friendly reporting tool"
It's easy to implement. The consultant assigned to us was very supportive, responsive, and knowledgeable throughout the process. The reportin...

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

16 months

Perceived Cost

$$$$$
View More Pricing Information

Zap Data Hub Media

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43 Zap Data Hub Reviews

4.3 out of 5
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43 Zap Data Hub Reviews
4.3 out of 5
43 Zap Data Hub Reviews
4.3 out of 5

Zap Data Hub Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
MS
Data & Analytics Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zap Data Hub?

ZAP Data Hub has been a great fit for us, allowing our reporting & analytics to keep pace as the business grew rapidly from a small to a medium sized enterprise. Through this transition, we have used ZAP to move beyond legacy Excel sheets and connect our disparate systems into one platform.

The best thing about the platform has been the ease of use. We did not need a team of data engineers to implement and maintain it. Instead, a small team of data analysts from across the business were able to quickly learn how to use the data modelling functionality. This meant we were able to ingest data, transform it and build a custom semantic model available for enterprise-wide reporting in about 12 weeks. Since then, we have been able to further build it out and meet more advanced reporting needs. We now have about 50-60 weekly users using a wide range of reports across Sales, Production and Finance.

When we did get stuck, the ZAP support and consultancy teams have always been super helpful and quick to respond. Special shoutout to Marcia! Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

The plug and play nature of ZAP Data Hub means that the services it can connect to is inevitably more limited than those offered by a cloud data integration platform such as Fivetran or Azure. But this is to be expected.

We have seen issues with very large Excel files being ingested into the platform. However, we have been able to work-around this quite easily by splitting files into smaller components.

It would be nice if ZAP could implement a 'try... except' error handling mechanism in order to make the model processing more robust. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

The main problems that Zap Data Hub solved for us initially were connecting disconnected datasets and automating manual reporting processes. These were the result of relying on a large number of unconnected excel spreadsheets for reporting. Moving data between excel sheets or from our ERP system (SAP Business One) into Excel required manual copy and paste activities.​

Additionally, critical reports, such as those for specialist tax reporting, relied on complex SQL queries developed by former employees. This created a technical bottleneck, while a lack of documentation made it difficult for new analysts to work with these queries, increasing the risk of errors and slowing down operations. As part of migrating to ZAP Data Hub, these complex queries were reduced to a series of manageable steps inside a pipeline, which any model designer can quickly understand and edit. Review collected by and hosted on G2.com.

PJ
Business Intelligence Lead
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zap Data Hub?

ZAP Data Hub allows for easy data integration easy by automating the ETL process of data from various sources into a central hub. This reduces manual effort and ensures data consistency.

The platform allows me to build pipelines from Navision tables that will directly feed into Power BI reports via analysis services. It also offers version control and full auditability, making it easy to track changes.

I am also able to benefit from a 24-hour support via Zendesk, ensuring smooth operations and quick issue resolution whenever needed. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

I’ve had a great experience with ZAP and haven’t encountered anything I’d consider a drawback. There roadmap seems to allways allign with Smiffys II as we look to make the next steps. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

It enables faster and more reliable reporting in Power BI, which in turn leads to better decision-making. Review collected by and hosted on G2.com.

TG
Group Information Systems Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zap Data Hub?

From a Syspro perspective, it is pre-configured which makes implementation a breeze. Our finance and commercial teams use the reports on a daily basis to manage their respective areas. We have also successfully integrated other SQL data sources with relative ease. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

The format and style options on the graphs is limited. Also the fact that there is not a mobile app has forced us to consider Power BI as an additional output. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Zap has enabled us to spend less time gathering and collating basic information across our multiple databases. It also helps knowing that this information is consistent and up to date. These single views across multiple databases have ensured that decisions are made using reliable and timely data. Review collected by and hosted on G2.com.

DA
Senior IT Manager, Manufacturing Systems
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zap Data Hub?

Zap does everything, from the heavy lifting of big data, to intuitive ETL/ELT processes, to intuitive and flexible reporting capabilities. Having these functions all in one place has been essential to our operations. They continue to support us through the process. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

I know that some of the "dislikes" are already in progress, but interoperability with MS Office apps and, eventually, MS Fabric will be very empowering. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Zap has helped us surface the large volume of data we have been capturing from our MES system, in production. Similarly, provided powerful integration and consolidation within and between our financial systems. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zap Data Hub?

It's easy to implement. The consultant assigned to us was very supportive, responsive, and knowledgeable throughout the process.

The reporting functionality is clean and links seamlessly with ERP. It has saved us a lot of time and manual effort. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

While the dashboard looks good, it takes a bit of effort to trace back where certain data are coming from, especially when trying to verify data integrity or troubleshoot discrepancies. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

The ERP reports are raw data and not ideal for combining forecast and budget. In contrast, the ZAP report enables the creation of user-friendly and visually clear financial reports." Review collected by and hosted on G2.com.

LD
IT Assisstant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zap Data Hub?

- Good support from the Zap Team

- New features/products released often (ie excel integration) Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

- UI could be improved, clunky at times.

- Steep learning curve Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Sales reporting has been transformed.

We now have a much better idea on rep performance. Review collected by and hosted on G2.com.

Verified User in Music
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zap Data Hub?

Zap Data Hub makes it easy to create custom reports in Sage 100, enabling us to analyze key sales data much faster and more efficiently. Their consultants make it east to integrate with Sage. I use it more than Sage 100 itself. Customer support is quick to response if any issues arise. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

Minor limitations with exporting larger reports into single Excel file, which I believe they are working on adding. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

We are able to create customized statements for our vendors and view complex custom sales reports. Review collected by and hosted on G2.com.

PS
Chief Operating Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zap Data Hub?

Zap allows daily visibility into key metrics of our business that were historically difficult to extract and review. Our leadership team uses Zap on a daily basis to make better decisions, much faster, enabling us to "GSD" - get stuff done. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

I haven't identified anything that I dislike. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Visibility into key metrics to inform real-time decision making. Review collected by and hosted on G2.com.

BW
Director of Finance & IT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zap Data Hub?

Ease of use and access to real-time data in any dimesion you can imagine, grouped and summarized to give you digestable data with the flexibility to expand out to the line by line detail needed. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

It's not as easy to build out other data sources with the development team when it's no thteir bread and butter SYSPRO/other major ERP partners with out of the box solutions Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Ease of use, automations, intelligence, one source of truth, data integrity Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zap Data Hub?

Ability to connect multiple data sources. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

UI is not as intuitive as some of the other platforms Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Combines data from our OMS, ERP, and CRM. Allows us to build complex reports, and automate Business Intelligence alerts. Review collected by and hosted on G2.com.