WebinarNinja Reviews & Product Details

The promise of WN was significant but the execution so consistently poor that ended with the product being so non financially viable as to have to be sold and restructured beyond recognition. Review collected by and hosted on G2.com.

Lack of base functionality. Poor execution. Product instability. Poor value. Review collected by and hosted on G2.com.

I love the simplicity of setting up a webinar—it only takes a few minutes. The built-in email automation, Q&A, and polls make it easy to engage my audience without needing extra tools. Review collected by and hosted on G2.com.

No complaints! It works smoothly and does exactly what I need. Review collected by and hosted on G2.com.

I really appreciate the automation features, especially for email sequences and reminders. It takes a lot of manual work off my plate and helps keep my audience engaged. Review collected by and hosted on G2.com.

No real issues so far. It’s been a smooth experience! Review collected by and hosted on G2.com.

Hybrid webinar option

Screen sharing capabilities

Customizable registration pages

Excellent customer support Review collected by and hosted on G2.com.

I would like the owners to create a mobile app for me. Review collected by and hosted on G2.com.

Easy to use interface

Reliable streaming quality

Interactive features (polls, Q&A)

Automated webinar option Review collected by and hosted on G2.com.

I really wish there was a downloadable version available for easy convenience. Review collected by and hosted on G2.com.

I liked how easy it was to set up and run a webinar. The software has a user-friendly interface and a lot of features to customize your webinar experience. It is pretty easy to set up and manage webinars for learners, even for someone with limited technical skills like me. I can create landing pages, polls, offers, chat with learners, and more. The video and audio quality are also very good. Review collected by and hosted on G2.com.

I haven’t found anything major as of now. Yes, the customization options for email templates were somewhat limited, I felt. While I could personalize my content, I wished there was more flexibility in terms of design and layout. Review collected by and hosted on G2.com.

Webinarninja has been great since its beginnings years ago. They provide a variety of services for live, evergreen and hybrid webinar services. Their training and continued webinars teaching on different aspects of the program are inspiring, interesting, and easy to learn. I've always been impressed by all they do with a focus on serving their customers not just selling to customers. Review collected by and hosted on G2.com.

I haven't found any downsides with WebinarNinja. They are responsive to customers, have a great product that they are consistently upgrading. Even when they did a big platform change some time ago, they took care of us during the transition. Review collected by and hosted on G2.com.

It is very easy to set up webinar. You can create a webinar quickly and without a big learning curve.

In addition, you have different webinar options, such as live, evergreen or hybrid webinars. Review collected by and hosted on G2.com.

What I don't like is that direct integration with other tools is limited, for example, in my case, I can't integrate directly with moosend, which is the email marketing platform I use. Review collected by and hosted on G2.com.

The interface would be nice... if it worked. Review collected by and hosted on G2.com.

Everything. They decided to perform server maintenance 2 days before a webinar I had been planning for 2 months with 600+ registrants. Their servers failed, sent out 4000+ emails to my registrants and caused my email to be blocked and labeled as spam thanks to their incompentency. During the webinar I wasn't able to go live with video either, I had and only could rely on using YouTube videos. At the end of my presentation, I sent everyone a link to YouTube Live so we could continue the webinar there because nearly 400+ people couldn't log in to WebinarNinja's servers.

Their analytics are also off in many cases. I have data showing that over 3000+ people tried to register for my webinar but due to their registration software only 20% were actually able to register. Many got errors saying their @gmail, @Me, @hotmail accounts wouldn't register.

Their customer service is an absolute joke. Don't buy into their "In under 5 minutes you get a response" BS they put out on their site. It would take them 15-24 hours to even 'SEE' the message. All of their customer service reps have and use canned responses too. "Oh, we're sorry for the trouble. We're working hard to fix it. Have a good day." Meanwhile, none of their services are working, the whole site is crashing, you're getting hundreds of emails from angry customers whose inboxes are being filled with dozens of random emails from you... Their whole service is an absolute joke. STAY AWAY!!! Review collected by and hosted on G2.com.

Excellent customer support, they assist on how to configure the environment. The platform is simply and covers all the webinar workflow. At the starter price it provides more tools than the competitors. Review collected by and hosted on G2.com.

In the functionality of on-demand webinars you cant edit the recorded file. If you have technical problems us we had, the platform does not allow you to cut out or upload a new corrected session. Review collected by and hosted on G2.com.