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TestRail Reviews & Product Details

TestRail Overview

What is TestRail?

TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process. Easily track and follow the status of individual tests, milestones, and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized to-do lists, filters, and email notifications. Efficient test management -- get started today!

TestRail Details
Product Website
Languages Supported
English
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Product Description

TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.

How do you position yourself against your competitors?

Comprehensive web-based test case management software to efficiently manage, track and organize your software testing efforts.
- Modern test management for your team in a central place.
- Seamless integration with defect trackers, automated tests and more.
- Easily track test results, execute your tests and track results that matter.
- Increased productivity for a productive, happy team.
- Powerful reports & metrics, with real-time insights.
- Scalable and customizable cloud/SaaS solution, or download to your own server.
- Support for large organizations or teams in highly-regulated industries with priority support, more granular user management, and additional security and auditing features on TestRail Enterprise


Seller Details
Company Website
Year Founded
1999
HQ Location
Houston, TX
Twitter
@MigrationWiz
497 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Description

Idera, Inc. provides a suite of software tools that help businesses manage and optimize their IT environments. Its offerings include database management, application development, and IT performance monitoring solutions, catering to organizations of all sizes.


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TestRail Integrations

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Verified by TestRail

Recent TestRail Reviews

BR
Bhargavi R.Enterprise (> 1000 emp.)
4.5 out of 5
"QA Lifesaver"
I like that it brings structure and clarity to the entire QA process.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Organize your testing the most efficient way"
We usually have a smoke run on our final builds before the launch and here we maximize the use about test rail which helps us track all important t...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Good Product Capabilities - Weak Support"
-Works well for what it needs to do, works well for our process in terms of manual test case tracking as well as integrating with our automation te...

TestRail Media

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Video Reviews

595 TestRail Reviews

4.4 out of 5
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595 TestRail Reviews
4.4 out of 5
595 TestRail Reviews
4.4 out of 5

TestRail Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
BR
Game Tester
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about TestRail?

I like that it brings structure and clarity to the entire QA process. Review collected by and hosted on G2.com.

What do you dislike about TestRail?

new users often need time and training to get comfortable with it Review collected by and hosted on G2.com.

What problems is TestRail solving and how is that benefiting you?

Before TestRail, test cases are often scattered across spreadsheets, documents, or inconsistent tools. It’s hard to track what’s been tested, by whom, and when. But now TestRail centralizes all test cases in one place with a clear structure. You can organize them by project, feature, or release. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TestRail?

-Works well for what it needs to do, works well for our process in terms of manual test case tracking as well as integrating with our automation tests.

-Relatively easy to set up, I was able to get the setup done following the documentation.

-Customizable to many processes and process changes by adding or removing any set of custom fields of your choosing.

-Defect integration/template with JIRA is good, allows for us to efficiently create bug tickets during test execution.

-Integral part of our testing process, we use this daily to create/track tests and execution results to share them with all stakeholders. Review collected by and hosted on G2.com.

What do you dislike about TestRail?

-Support does not resolve any issues - if something ends up breaking, it will remain broken unless your instance is upgraded to a version that has some fix for your specific fix randomly over time. I've had an ongoing issue now where custom fields for JIRA do not show their field labels on the Testrail push defect template. It was fine in the initial setup and randomly broke one day. I've had back and forth with customer support for over 6 months with no resolution.

-Random Scheduled Maintenance during working hours - we had scheduled maintenance appear for our instance at 2 PM, this caused major setbacks for our project. I reached out to support to see if we could ensure our instance does NOT get scheduled maintenance during standard working hours in our timezone, but did not get a response. Review collected by and hosted on G2.com.

What problems is TestRail solving and how is that benefiting you?

The key problem TestRail is addressing in our testing process is ensuring effective tracking, and repeatability for tests as our software matures. Having a common place for all of our engineers to create tests for their different features which can be referenced by others in the future has been key to ensure regression areas are thoroughly covered release over release. The test runs also provide a good high level overview of pass/fail rates which can be easily communicated to project stakeholders to give them a high level idea of the stability of the specific area of testing. Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos
UG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about TestRail?

We usually have a smoke run on our final builds before the launch and here we maximize the use about test rail which helps us track all important test cases and the run down of all the results helps too Review collected by and hosted on G2.com.

What do you dislike about TestRail?

They recently updated their UI, which caused a bit of a confusion Review collected by and hosted on G2.com.

What problems is TestRail solving and how is that benefiting you?

It helps me keep track during our smoke testing. We can add all our important test cases during smoke and get a real time data on how the Smoke is progressing Review collected by and hosted on G2.com.

MH
Quality Control Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TestRail?

Ease of use, the learning curve is actually very fast, a junior tester was able to learn how to use it in less than a week, the system implemented my test project too quickly, customer service is good although it could be better with faster speeds in responses. I use it almost every day and can keep track of my testers. Review collected by and hosted on G2.com.

What do you dislike about TestRail?

The cost is a little high for Latino groups, although they have discounts for a month's gift.

The way of making a payment can improve, I was struggling with a purchase order due to the little information on the English and Spanish language from the advisor. Review collected by and hosted on G2.com.

What problems is TestRail solving and how is that benefiting you?

Administrar los casos de uso de mi proyecto de una gran empresa de telecomunicaciones,

me permite obtener resultados y mostrarlos a mis jefes.

Mostrar evidencias de desempeño y muchas cosas más que me han salvador mi trabajo. Review collected by and hosted on G2.com.

ST
Product Verification Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TestRail?

Most I like how it helps in managing testcases and test suite and how well it gets integrated with Automation and Jira. Review collected by and hosted on G2.com.

What do you dislike about TestRail?

There should be some kind of desktop version and user should be able to copy paste multiple steps at once Review collected by and hosted on G2.com.

What problems is TestRail solving and how is that benefiting you?

We are using it for test management as well as we have integrated the testruns with Automation as well Review collected by and hosted on G2.com.

VD
Quality assurance engineer
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about TestRail?

It is intuitive and easy to integrate to your buisness. Review collected by and hosted on G2.com.

What do you dislike about TestRail?

The pricing is very high for now, but the service is not updated for a long time Review collected by and hosted on G2.com.

What problems is TestRail solving and how is that benefiting you?

Organizing Test Cases and Test Suites, Tracking Test Execution and Progress, Improving Test Coverage and Traceability, Generating Reports and Insights Review collected by and hosted on G2.com.

MM
UAT Project Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TestRail?

Ability to first connect with IndiraTechnologies, start an account, and then begin using in less than 10minutes, this is factual. I just tried to utilize it, and have only good words to say about this tool! Review collected by and hosted on G2.com.

What do you dislike about TestRail?

Nothing as of yet, I will revisit this review when i've completed my 30-Day Mission! Review collected by and hosted on G2.com.

What problems is TestRail solving and how is that benefiting you?

Automation Tool inspections are common and are a real task for Agile Methodology Consulting Team. This Automation tool, looks to be of fairly ease of usage. I was warned it was maybe the next best thing. Review collected by and hosted on G2.com.

LM
QA Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about TestRail?

- Good UI

- Intuitive UX

- Very helpful integration with JIRA Review collected by and hosted on G2.com.

What do you dislike about TestRail?

- Due to the volume of test cases it is quite slow at times

- Moving or creating sections in test cases can be a bit jumpy at times Review collected by and hosted on G2.com.

What problems is TestRail solving and how is that benefiting you?

Test Rails is giving us a place to store our test cases, build test plans and runs. This is highly beneficial for us as it gives us an easy way to see where we are lacking test cases and then when completeing test runs/plans where there are bugs etc Review collected by and hosted on G2.com.

RK
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TestRail?

TestRail allows the test engineers to well structure and organize their test cases using the folders and subfolders. It makes coverage visible and understandle for all stakeholders and it allows easier maintenance of these test cases.

Thanks to integration with JIRA and Confluence, it is easy to keep track of the requirement coverage.

We are using both the feature of Milestones plus submilestones and the TestPlans to assure the right selection of test cases for every test phase. Grouping related test cases in TestRuns it makes it easy to assign these to a test engineer and to define the environment parameters useful for that test execution. Using all these features makes it also much easier to generate the right and comprehensive reporting.

In our environment we use also some custom fields so that selection of the optimal test set is mostly a matter of indicating the right selection parameters (i.e. field values) in the query.

We use (and like) a lot the open API to upload execution results from different test automation tools and to download the relevant information to generate our custom reports.

Because of the web-interface TestRails can be used and consulted from nearly everywhere, whenever you want or need Review collected by and hosted on G2.com.

What do you dislike about TestRail?

Although the selection query makes it relatively easy to define test sets for execution, I would like to see a possibility to copy test runs in TestPlans and/or Milestones.

Because we do not find a good report using the folder structure of the test cases to show the overal progress and result of the test execution, we had to use the API to make such reports (but once inplace this runs smoothly) Review collected by and hosted on G2.com.

What problems is TestRail solving and how is that benefiting you?

TestRail helps me to support a multitude of parallel projects with several test engineers active on each project, to keep maintaining a well organised test management from test designing, data gathering, test planning and scheduling over test execution and reporting. Review collected by and hosted on G2.com.

PG
QA Automation Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TestRail?

TestRail is an exceptional tool for test case management, and one of its standout features is its ability to efficiently track test failures. The platform provides a user-friendly interface that allows for easy organization and execution of test cases. When a test case fails, TestRail not only promptly highlights the failure but also provides detailed information on the specific failure points, making it incredibly convenient for debugging and resolving issues swiftly. The transparency it offers in terms of identifying and addressing failures enhances the overall efficiency of the testing process.

One of the key reasons I appreciate TestRail is its automated reporting feature. Every morning, I receive comprehensive reports via email, summarizing the test results and highlighting any failures or issues that need attention. This automated reporting not only saves time but also ensures that I start my day with a clear overview of the project's testing status. The concise and well-structured reports enable me to prioritize tasks, collaborate effectively with the team, and make informed decisions based on the testing outcomes. TestRail's combination of effective test tracking and automated reporting significantly contributes to a streamlined testing process, making it an invaluable tool for any quality assurance professional. Review collected by and hosted on G2.com.

What do you dislike about TestRail?

There is nothing that i dislike, i totally recomend. Review collected by and hosted on G2.com.

What problems is TestRail solving and how is that benefiting you?

It's easy to create testcases and get your E2Es reports. Review collected by and hosted on G2.com.