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Site24x7 Reviews & Product Details

Site24x7 Overview

What is Site24x7?

ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

Site24x7 Details
Languages Supported
Danish, German, English, French, Italian, Japanese, Dutch, Polish, Spanish, Swedish, Chinese (Simplified)
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Product Description

An all-in-one cloud monitoring service for DevOps and IT operations with broad monitoring capabilities covering applications, servers, networks, public and private clouds, websites and web apps.

How do you position yourself against your competitors?

Site24x7 is the first complete SaaS-based monitoring solution for DevOps. In one solution, Site24x7 provides the monitoring services that enable DevOps teams to work together to improve software development and IT operations. Site24x7 monitors website, web, and mobile applications; application performance; infrastructure (server and network); and public and private clouds.


Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,676 Twitter followers
LinkedIn® Page
www.linkedin.com
418 employees on LinkedIn®
Description

ManageEngine offers enterprise IT management software for your service management, operations management, Active Directory and security needs. Download free trial now.


ZC
Overview Provided by:

Site24x7 Integrations

(6)
Integration information sourced from real user reviews.

Recent Site24x7 Reviews

ED
Eric D.Mid-Market (51-1000 emp.)
4.5 out of 5
"Provides the most value for SaaS infrastructure monitoring."
We have used Site24x7 for over four years. It was quick to set up, we used many of the monitoring tools for troubleshooting clients and multiple si...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Seems like the best available for startup companies"
The alerting options, monitoring features and pricing are all what were looking for in a monitoring service.
AF
Anthony F.Mid-Market (51-1000 emp.)
5.0 out of 5
"Site24x7 Is a Solid Monitoring Platform - The Best & Affordable"
Site24x7 is an excellent monitoring platform. Its monitors are easy to set up, and you can use as complex monitors as you desire. You can begin mon...

Site24x7 Media

Site24x7 Demo - Website Monitoring
Desktop and Mobile view of a Website monitor
Site24x7 Demo - Windows server monitoring
Summary page for a Windows server monitor
Site24x7 Demo - Homepage View
Site24x7 Homepage
Site24x7 Demo - Java application monitoring
Summary page for traces run on a Java application
Site24x7 Demo - Webpage speed browser (monitor)
Component wise metric breakdown in a Webpage speed browser (monitor)
Site24x7 Demo - DNS Monitoring
Response time and outages summary for a DNS server monitor
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307 Site24x7 Reviews

4.6 out of 5
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307 Site24x7 Reviews
4.6 out of 5
307 Site24x7 Reviews
4.6 out of 5

Site24x7 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
AF
Director of Networks Services and SEcurity
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Site24x7?

Site24x7 is an excellent monitoring platform. Its monitors are easy to set up, and you can use as complex monitors as you desire. You can begin monitoring your first devices using Site24x7 in a few minutes. It is much easier to use for the most basic monitors than other cloud platforms I've tried, and yet it is more flexible and powerful if you want to take it to different levels. It is usable by the most skilled administrators and the beginner alike. Site24x7 has training available if you would like to get an overview of what it can do for you. I plan to continue using Site24x7. It is in the cloud and offers ways to easily monitor on-premise devices without needing to open or modify your firewall in almost all cases -- it depends on your outgoing rules. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

I could not think of anything I did not like about Site24x7. It is an administrator's dream come true, and I mean that. I hope they can give me the best pricing for my organization. Review collected by and hosted on G2.com.

What problems is Site24x7 solving and how is that benefiting you?

Site24x7 solves the problem of when other on-premises monitoring systems fail or cannot successfully send notifications, it is able to monitor those with redundancy and resiliency with very little TCO. Review collected by and hosted on G2.com.

ED
CIO
Hospital & Health Care
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Site24x7?

We have used Site24x7 for over four years. It was quick to set up, we used many of the monitoring tools for troubleshooting clients and multiple sites. Having a hosted monitoring app has been invaluable. The uptime of the product has been fantastic. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

Site24x7 is affordable, but it can quickly get pricey due the monitor “types”. The monitoring thresholds are very customizable, but the new “AI” monitoring needs to get better. You still must set a combination of thresholds and AI baselines on the monitors. Review collected by and hosted on G2.com.

What problems is Site24x7 solving and how is that benefiting you?

We initially purchased the service for server infrastructure monitoring but quickly began using other features such as ping, website monitoring, website speed, application checks, and more. Review collected by and hosted on G2.com.

SG
Technical Specialist- Cloud
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Site24x7?

the application is simple and easy to use and many advance features are there to use like scheduled reports, custom notification, live support, free demo website. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

certain custom options are hidden which are difficult to find, cloud cost optimization need more granular features for tracking specific resources for spending resources mindfully Review collected by and hosted on G2.com.

What problems is Site24x7 solving and how is that benefiting you?

multiple customers dashboard in 1 single account like network, web application, database, aws, azure, GCP. scheduled report automation, custom alert and custom plugins and can transfer multiple license to different account. Review collected by and hosted on G2.com.

AR
SEO Manager
Information Technology and Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Site24x7?

This internet monitoring service is the best I've encountered so far, due to the ease and simplicity of initial set up, and then, no hassle in monitoring the connection!

It's a true "set it and forget it" type of monitor.

I've set it up and then, just keep it open in a browser window to be able to constantly view the stats. It is not required to stay open in order to monitor your connection.

As soon as the connection monitored get outages, I get an mail saying that. Same when the connection has been restored. Simple and efficient. I love it! Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

So far, I didn't encounter any downsides for this software. Review collected by and hosted on G2.com.

What problems is Site24x7 solving and how is that benefiting you?

I have tried to tell the ICP (Internet Connection Provider) that my Internet connection sometimes gets unstable, but they said everything is fine on their end, and without proper logs to prove this, the Provider cannot be held responsible, and they won't do a thing to resolve this issue. Review collected by and hosted on G2.com.

VM
Principal Technical Architect
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Site24x7?

I am using this service past 3 weeks and deployed to monitor my custom on prem infrastructure. This monitors my UPS, RAW power, multiple ISPs, IPSec Tunnel and internal network devices. This gives me quick view to understand what is happening in my onprem infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

I dont see anything to dislike about this product. Review collected by and hosted on G2.com.

What problems is Site24x7 solving and how is that benefiting you?

I did not have visibility of services avaiable in my on-prem infrastructure. this gives me visibility in small app on my phone when I am way from office. Also, the onprem poller eliminated my public IP requirement which was required when I was using another product. Also, this is secure since I am not publishing any port on public network. Review collected by and hosted on G2.com.

ZR
Network Security Admin
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Site24x7?

Site24x7 is very easy to use and to get implemented. It took about 20 minutes to get assets into Site24x7 and from there everything has been smooth. Customer support has been very helpful and responsive when I ask them questions or need help. I love that the base package of Site24x7 comes with everything we need. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

One thing I haven't found/now where to look is to setup email notifications for when a specific service is down on a server. Review collected by and hosted on G2.com.

What problems is Site24x7 solving and how is that benefiting you?

Get better visibility when a service is down Review collected by and hosted on G2.com.

SB
Security Architect
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Site24x7?

Easy of use: Site 24x7 is very easy to use and very usefull.

Site 24x7 is very Easy to Implement in few minutes.

As long as I have using this product I had very good Customer support

I have logged in into the mobile application so very frequenty I can check this status easily.

There are very huge number of features as I have track my all the servers and URL's etc..

It takes very minimal time to integration. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

Some times I feel dificulty to map all the structure as a flow. Review collected by and hosted on G2.com.

What problems is Site24x7 solving and how is that benefiting you?

I have used Ping and server monitoring features and kubernets also its very easy and useful .

immidietly with in a few ms time I am getting the updates. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Site24x7?

The alerting options, monitoring features and pricing are all what were looking for in a monitoring service. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

We had a little trouble with some monitors after switching from the higher trial level plan, but support was able to resolve them quickly. Review collected by and hosted on G2.com.

What problems is Site24x7 solving and how is that benefiting you?

We need a good monitoring tool while keeping our business costs down, and this does the trick. Only doing website monitors so far, but will expand into more of the features as we go. Review collected by and hosted on G2.com.

AR
infrastructure manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Site24x7?

Easy to install, easy to use, easy to interpret, easy to configure, very good dashboard information Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

There really isn't anything I don't like, I'm very satisfied with the tool Review collected by and hosted on G2.com.

What problems is Site24x7 solving and how is that benefiting you?

The misuse of server resources helps us to know if it is really appropriate Review collected by and hosted on G2.com.

HA
IT Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Site24x7?

It's immensively easy to setup and integrate with both on-prem as well as cloud platforms, even for a one-man army. Automatically generated dashboards are very useful and to be able to get notifications through an mobile app and not only via email like many others is a big upside. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

The UI could be a bit more modern - but it's really more of a nice to have. Review collected by and hosted on G2.com.

What problems is Site24x7 solving and how is that benefiting you?

By being the all seeing eye that a small IT department needs while managing dozens of servers. Review collected by and hosted on G2.com.