
RingDNA is a convenient way to track outbound calls and notes to Salesforce, reducing the time spent logging and tracking. Review collected by and hosted on G2.com.
The first few weeks I had trouble connecting to my team's account, which was frustrating. Also, I have still not figured out a convenient way to use RingDNA with a conference room phone, so I still have to log the calls and notes myself when doing conference calls. Review collected by and hosted on G2.com.
The biggest asset RevIO has it's stellar implementation team, yes- it is has incredibly robust features, automates manual tasks, integrates seamlessly into Salesforce, capturing all calls and contacts and content, uses AI to distill valuable insights from all the content collected- but all that is useless if your go to market team doesn't use it or it gets partially implemented- the biggest driver of our enablement and success has been the phenomenal partnership with a world class implementation and training team at RevIO. Review collected by and hosted on G2.com.
I have yet to find anything that I dislike about RevIO. Review collected by and hosted on G2.com.
Revenue.io has made a huge impact on our sales operations, streamlining how we manage calls, emails, and workflows right inside Salesforce. But what really sets them apart is their support team. Any time I’ve needed help, their response has been incredibly fast, professional, and genuinely friendly. It’s rare to actually look forward to reaching out to a support team, but with Revenue.io, I know my issue will be handled quickly—and always with a smile. That kind of service makes a big difference. Review collected by and hosted on G2.com.
Some sales users have expressed hesitation when adopting the platform, likely because they’re more comfortable with other outreach systems they’ve used in the past. Additionally, the reporting functionality isn’t always as intuitive as we’d like—it can take some time to navigate and customize reports to get the insights we need. That said, whenever questions come up, the support team is quick to jump in and help. Review collected by and hosted on G2.com.
Revenue.io is an exceptional tool that streamlines sales and communication workflows with impressive efficiency. One of its standout features is the ease of implementation, thanks to a highly knowledgeable and responsive onboarding team. The collaboration throughout the setup process was seamless, with dedicated support every step of the way. Their team truly listens to business needs and tailors solutions that maximize the platform’s value. Overall, Revenue.io has been a game-changer, backed by an outstanding implementation and collaboration experience. Review collected by and hosted on G2.com.
nothing - tool is easy to use and intuitive Review collected by and hosted on G2.com.
Implementation with Eric was spot on. He took his time and allowed our team to get used to the software. He held calls with our entire Sales team and guided them into the new systems. He was flexible and generous with his time and whenever we had questions he would provide a detailed response, or offer to hop on a call to walk us through any questions we had. Review collected by and hosted on G2.com.
I can't think of anything. The entire process was very user friendly and professional. Review collected by and hosted on G2.com.
The managed package inside of Salesforce for Guided Selling is truly incredible. I love how easy it is to convert Salesforce knowledge into building new sequences. The automation capabilities for sequencing can be really intelligent if some foresight goes into it. I'm excited to dive into using Guided Selling to automate CS efforts like renewal. Review collected by and hosted on G2.com.
The interfaces for reps to organize and search through content are a little rough. It is hard to quickly get to the sequence you need if you weren't intentional about naming conventions. A thorough plan of how to manage naming conventions, determine the deletion/deactivation of old sequences, and organize the management of the template and snippet libraries is a must for a clean environment. Review collected by and hosted on G2.com.
The suite of tools goes far beyond the dialer. The visibility it brings to our organization regarding quality of sales activities and automating previously manual tasks is a huge benefit. Also, their team is truly invested in our success and has been a great partner. Review collected by and hosted on G2.com.
Nothing jumps out as a red flag or lacking functionality. There is always room for improvement but their product team is always eagely seeking out enhancements. Review collected by and hosted on G2.com.
Their product is exactly what we need to ensure our Sales and Support teams have a reliable way to communicate to our customers. Additionally, Revenue.io's customer support is extremely responsive and always willing to help. Review collected by and hosted on G2.com.
I do wish there was an easier way for non-admin users to view agent statuses over time, but that hasn't been too much of an issue thus far. Anything else that comes up is usually resolved quickly due to their responsiveness and willingness to help. Review collected by and hosted on G2.com.
Revenue IO has significantly improved our inside sales teams processes and procedures. Adopting the RingDNA intelligent dialer, we have been able to increase volumes, eliminate missed and manual reporting errors and streamline the overall operation of selling internally.
Guided Selling has been an incredible addtion to our technology stack. The days of manually releasing email blasts, and logging each activity has come to an end. The implementation was simple and support model has been great. Integrating with our CRM couldnt have been simpler. Review collected by and hosted on G2.com.
We would like to see 24/7 live person support. We have reps located in APAC and EMEA that occasionally will have a question or issue. They know to email support, however the response generally isnt until hours later during US business hours. Review collected by and hosted on G2.com.
Our teams appreciated the seamless integration with SDFC, which greatly simplified the sequencing process. The clearly defined entrance and exit criteria removed the guesswork for our reps, ensuring they only saw sequences that aligned with their prospect's qualifications. This made sequencing much more purposeful and effective.
The customer service from the Revenue.io team was outstanding. They were quick to resolve issues and genuinely invested in our success with the platform. Review collected by and hosted on G2.com.
Some of the reporting could have been easier to digest and even sent to us on a weekly basis, etc. Review collected by and hosted on G2.com.
I like that Rev.io minimizes the amount of clicks that my team needs to make when logging a call in Salesforce so we do not need to switch between screens and it helps us stay on top of who we need to call and when. Review collected by and hosted on G2.com.
Due to our complex Salesforce structure the only aspect that we had challenges with was the out of the box reporting but our Implementation specialist and their customer support team were very helpful in coming up with a solution that could work for us. Review collected by and hosted on G2.com.