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Dynamics 365 Sales Reviews & Product Details - Page 4

Dynamics 365 Sales Overview

What is Dynamics 365 Sales?

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields. CRM solutions can deliver ROI through marketing automation, customer service, and sales force automation. We also offer mobile CRM apps and platforms that enable you to manage your customer relationships on your mobile devices, along with tools that integrate data and reporting from social media directly into your CRM application. With Microsoft Dynamics CRM, you get powerful CRM software delivered on cloud, hosted or on premises. Our CRM Online service providing instant-on anywhere access, predictable pay-as-you-go pricing, and a financially backed service level agreement (SLA).

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Dynamics 365 Sales Details
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Product Description

Microsoft Dynamics 365 Sales automates sales, customer service, and marketing. CRM enables extensive customization. Deploy online or install on premises.

How do you position yourself against your competitors?

We believe at the heart of successful businesses are the people who make things happen. That is why we design modern business solutions that empower individuals with intuitive tools to do their best work. In reinventing productivity and business processes, our intelligent, easy-to-use business applications empower people and organizations to transform and thrive in an ever-changing world.
Microsoft Dynamics CRM delivers intelligent customer engagement solutions empowering people to care for their customers, sell more effectively and market smarter. Dynamics CRM works seamlessly with Microsoft Office 365 and Power BI, to deliver immersive experiences that transform the way to find, win, and retain customers, through greater productivity, and proactive insights from powerful analytics. Dynamics CRM deploys rapidly, offering great deployment and licensing flexibility, enabling cloud, on-premises, and hybrid scenarios with dual rights use that allows customers to move to the cloud on their terms to meet security requirements or industry regulations.


Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,045,110 Twitter followers
LinkedIn® Page
www.linkedin.com
239,199 employees on LinkedIn®
Ownership
MSFT
Phone
+1 (877) 276-2464
Total Revenue (USD mm)
$204,090
Description

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately

8,000 passionate employees worldwide.


KT
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Recent Dynamics 365 Sales Reviews

AR
Ananthakrishnan R.Mid-Market (51-1000 emp.)
4.0 out of 5
"Dynamics 365 Sales Review"
Microsoft Dynamics 365 It integrates with other Microsoft tools like Teams, Outlook. Automates routine tasks like lead tracking and reporting and ...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.0 out of 5
"UI/UX is secretly complex"
Great way to track opps. Decent UI/UX. Intigrates into copilot.
RA
Rachit A.Enterprise (> 1000 emp.)
3.5 out of 5
"Difficult to navigate through tasks"
All leads are available in one place. amazing filter options

Dynamics 365 Sales Media

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1,600 Dynamics 365 Sales Reviews

3.8 out of 5
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1,600 Dynamics 365 Sales Reviews
3.8 out of 5
1,600 Dynamics 365 Sales Reviews
3.8 out of 5

Dynamics 365 Sales Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
HK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dynamics 365 Sales?

user friendly good nature and helpful interested at dynamics 365 sales nice to work space liked th e workspace dynamics are very interested nice work thanks for it Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

sometimes slow not able to capture sometimes not even get clearificaton not so the dynamics 365 have to be clarify Review collected by and hosted on G2.com.

What problems is Dynamics 365 Sales solving and how is that benefiting you?

problems is Dynamics 365 Sales solving and that benefiting everyone Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring
IO
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dynamics 365 Sales?

Easy to use, doesn't get hang. Fast performance. Easily available. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

It has been updated to unifinance for better interface. Data filteration needs update. Some features are restricted. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Sales solving and how is that benefiting you?

We have been using it for analysis and quality coaching. Review collected by and hosted on G2.com.

OP
Brand Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dynamics 365 Sales?

Using Microsoft Dynamics 365 Sales is the ideal platform for success in any business venture, offering a combination of enhanced customer relationship management (CRM) tools, financial insights, and sales automation. Its robust database ensures accuracy and reliability when it comes to data storage. As well as this, its customizable interface allows us to tailor our operations according to our specific goals or needs. Furthermore, the ability to quickly view inventory reports with minimal effort further enhances how efficient managing your organization can be - streamlining tasks involving product measurements while also providing a better understanding of areas needing more attention or focus through detailed performance analytics. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

I find the lack of accessibility for Dynamics 365 Sales Microsoft Accessing Outlook from afar quite inconvenient. Using a mobile device makes it difficult and time-consuming, especially considering how much security is needed during the process, which requires further login steps on both devices. As someone who works remotely often, I need quick access with no extra hassle when using multiple tools, such as conference calls at once - something not currently available in this program. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Sales solving and how is that benefiting you?

Using Dynamics 365 Sales, salespeople can quickly analyze customer purchase history and tailor their approaches accordingly. Additionally, the platform shows us when our emails are opened so we can better engage with customers immediately. Its intuitive design makes Dynamics an invaluable part of any successful business strategy. Review collected by and hosted on G2.com.

SV
LTS Support Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dynamics 365 Sales?

Keeping notes

Being up to date on where you are on a task

Easy to transition in absence Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

Product Training for dashboard creation can be better Review collected by and hosted on G2.com.

What problems is Dynamics 365 Sales solving and how is that benefiting you?

Phrase express

Staying organised

Dashboards

Note keeping on cases Review collected by and hosted on G2.com.

AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dynamics 365 Sales?

Its broad customization is definetely helpful to caravan every customer's need. The UI is very friendly and intuitive as well as the new integrations with AI. Very good learning curve. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

Sometimes it can be overwhelming to know which functionalities to use. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Sales solving and how is that benefiting you?

Keeping track of my sales as well as accounts, leads and opportunities. Following up with potential customers and keeping track of the progress of a sale process. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dynamics 365 Sales?

Dynamics 365 is the fully Power package of contents that are really useful in organization. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

There is a nothing like to dislike, all tools and packages are usefully. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Sales solving and how is that benefiting you?

We are storing word files, excel files in the SP Database to arrange cleanly. Review collected by and hosted on G2.com.

AJ
Power Platform Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Dynamics 365 Sales?

The model driven application setup with very solid architechture. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

The disability to integrate other dataverses other than dataverse. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Sales solving and how is that benefiting you?

A very good platform for analysing sales Review collected by and hosted on G2.com.

SF
Lead Fusion ERP Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dynamics 365 Sales?

easy to use and configure , business process are simple and straight forward with controls Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

implemntation consultants are not upto the mark Review collected by and hosted on G2.com.

What problems is Dynamics 365 Sales solving and how is that benefiting you?

in recording sales invoices and sales receipts Review collected by and hosted on G2.com.

BS
Software Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Thank You page
Products used within Microsoft Sales: Dynamics 365 Sales
What do you like best about Microsoft Sales?

It helps small business to grow faster and interact well with its customers and also helps in growth of the company Review collected by and hosted on G2.com.

What do you dislike about Microsoft Sales?

It's not much user friendly and not implemented much Review collected by and hosted on G2.com.

What problems is Microsoft Sales solving and how is that benefiting you?

It helps us in interacting well to the customers and solves our marketing problems Review collected by and hosted on G2.com.

CG
Senior Inside sales specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dynamics 365 Sales?

it is very user friendly and not at all complicated,even someone who is not technical can use it. it synchronizes all calender,contacts and emails, can connect on linkedin Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

performance issue sometimes, cost is another issue, it takes a training to catch up on speed for all functions,some customizations are very costly and the system itself is costly Review collected by and hosted on G2.com.

What problems is Dynamics 365 Sales solving and how is that benefiting you?

all our data like email.calender,contacts are synchronized,seeing what my contacts are sharing on social media, add or create new contacts on crm,can connect on linkedin Review collected by and hosted on G2.com.