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4.8 out of 5
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1,600 Dynamics 365 Sales Reviews
3.8 out of 5
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JS
Jinkal S.
Consultant
Mid-Market(51-1000 emp.)
KC
Kirtiman C.
Senior Project Management Consultant
Enterprise(> 1000 emp.)
What do you like best about Dynamics 365 Sales?
Its easy to do the sales automation, check the performanec of sales team and get the results in the dashboards, good product! Review collected by and hosted on G2.com.
What do you dislike about Dynamics 365 Sales?
More dependency on the implementation partner. Review collected by and hosted on G2.com.
UA
Verified User in Accounting
Mid-Market(51-1000 emp.)
What do you like best about Dynamics 365 Sales?
Although I do not use it dynamics 365 sales at every single day I have found it incredibly useful the times I have used it and would recommend to others I really like how we used easy to use and very intuitive Review collected by and hosted on G2.com.
What do you dislike about Dynamics 365 Sales?
The only downside I feel like is that it's primarily for Microsoft Review collected by and hosted on G2.com.
DK
david k.
Information Technology Support Specialist
Logistics and Supply Chain
Mid-Market(51-1000 emp.)
What do you like best about Dynamics 365 Sales?
Boldly make decisions from real-time access of data.
Effectiveness for streamlining the pipelines.
Extensiveness for sales team to give insights which are reliable.
Dreadful for it's customization. Review collected by and hosted on G2.com.
What do you dislike about Dynamics 365 Sales?
Exemplifies the efficiency with real-time data access.
Cost effective. Review collected by and hosted on G2.com.
IS
Ishant S.
Cloud Consultant
Enterprise(> 1000 emp.)
What do you like best about Dynamics 365 Sales?
It's easy to use & customized.
You can track everything with D365 like mails, conversation, calls etc. Review collected by and hosted on G2.com.
What do you dislike about Dynamics 365 Sales?
when you make changes in D365 on global level it's gives your few issues. Review collected by and hosted on G2.com.
AD
Amy D.
Commercial Integration Manager
Enterprise(> 1000 emp.)
Rating Updated ()
Original
What do you like best about Dynamics 365 Sales?
The upside of using D365 is that you can capture your sales forecast, add notes and attach documents all in one place. Review collected by and hosted on G2.com.
What do you dislike about Dynamics 365 Sales?
At times, D365 is a little cumbersome to navigate. There are so many links to get through Review collected by and hosted on G2.com.
AB
Aaron B.
Mid-Market(51-1000 emp.)
What do you like best about Dynamics 365 Sales?
The platform is fairly user friendly and easy enough to administrate. It integrates with our phone system which is very helpful. Review collected by and hosted on G2.com.
What do you dislike about Dynamics 365 Sales?
Microsoft is lacking customer support when it comes to most of their products. Review collected by and hosted on G2.com.
SN
Siddharth N.
Customer Service Representative
Mid-Market(51-1000 emp.)
What do you like best about Dynamics 365 Sales?
-One of the most powerful things with D365 is that you can pretty much configure it to do most of the stuff your business requires.
-In my experience you can customize nearly most things as it suits for your business which is a big plus!.
-Intergration with other apps also work decently. Review collected by and hosted on G2.com.
What do you dislike about Dynamics 365 Sales?
-The UX/UI can be painstaking at times to work with.
-It does have its time of being slow, also considering the learning curve could be a bit steep at times. Review collected by and hosted on G2.com.
AP
Ashok P.
IT Manager
Small-Business(50 or fewer emp.)
What do you like best about Dynamics 365 Sales?
Ease of use, Integrates with various products, Complete Vertical solutions related to the industry specific, Easy deployment and implementation Review collected by and hosted on G2.com.
What do you dislike about Dynamics 365 Sales?
Some time performance issues. Browsers side issues, On premise had limited functionalities compared to online versions. Review collected by and hosted on G2.com.
ES
Em S.
Mid-Market(51-1000 emp.)
What do you like best about Dynamics 365 Sales?
I like that I can navigate to the entire customer profile and see a snap shot of all activity/ account details Review collected by and hosted on G2.com.
What do you dislike about Dynamics 365 Sales?
At times it is slow to log in and it doesn't link to ServiceMax for scheduling Review collected by and hosted on G2.com.
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