Jotform provides professional, fast and easy forms. They are modern, customizable and work well within webpages. They also offer a non-profit discount on plan pricing! You can also customize colors. Review collected by and hosted on G2.com.
Some of the form options can be a little tricky, like "if", "then" questions. Had to try numerous times to get this to work. I also wish the whole form could be viewable on one page instead of separate pages for each question. I wish they had more background themes to choose from. Review collected by and hosted on G2.com.
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3,544 Jotform Reviews
What I most like about Jotform is that the platform itself doesn't require any payment upfront, so you can test out pretty much everything regarding forms, connectivity, etc. without having to pay beforehand.
It has been specially beneficial to our company EB-3 Workforce Solutions since we are a 2-man business and we don't have the capacity to pay for multiple tools for our work.
We use Jotform on a daily basis to capture client information and have them schedule meetings with us. Review collected by and hosted on G2.com.
One thing I can remember was having to make two forms instead of one since we couldn't figure out how to integrate Calendly into a form but not allow the user to skip the scheduling part. Review collected by and hosted on G2.com.
The best form tool I have used! Jotform makes it so easy to create professional forms in no time. I love the flexibility, the ability to connect to other tools, and that there are ready-made templates for almost everything. The support is always available and helpful. This is a tool I don't want to be without! It is easy to use, you can create 5 forms for free and you get 100 submissions free every month. I have used it for my project work and will use it more and more in the future. It is convenient and easy, plus you get a 50% discount as a student, which is very good. Review collected by and hosted on G2.com.
The downside is that it has limited submissions, which are free; you get 100 submissions per month. However, you can upgrade your account, although it is a bit expensive, but worth the price. Review collected by and hosted on G2.com.
As a satisfied Jotform user, I can confidently say that this platform has revolutionized how I collect and manage data.
**Outstanding Customer Support**
Jotform's customer support is exceptional. Whenever I've encountered issues, their team has responded promptly and effectively. For instance, when my form expired, they reactivated it in less than an hour, showcasing their commitment to user satisfaction.
**Engaged Community**
The Jotform community is incredibly active and supportive. The forum is filled with solutions for various use cases, and questions are answered promptly, often within minutes
**Fair Pricing**
Jotform offers flexible pricing plans suitable for individuals, small businesses, and large enterprises. Their scalable pricing ensures that you only pay for what you need, making it a cost-effective solution for many users.
**Versatile Features**
The platform boasts a user-friendly drag-and-drop builder, extensive integrations with over 100 apps, and customizable templates. Advanced features like conditional logic, calculations, and payment integrations make it a powerful tool for various applications
In summary, Jotform's exceptional customer support, active community, fair pricing, and versatile features make it an invaluable tool for anyone needing efficient and reliable form-building solutions. Review collected by and hosted on G2.com.
I would like more integration Google sheet Review collected by and hosted on G2.com.
Our law firm used Jotform to create an intake form that allows us to ask several layers of specific follow-up questions depending on the potential client's matter type. It saves us a lot of time on the phone. When we finally do talk to a potential client about their case, we already have most of the information we need to advise them. Review collected by and hosted on G2.com.
I wish the email we receive automatically when a new form has been submitted were more customizable. Right now, the email shows the first several fields, and you have to log on to see the rest of the completed form. I'd like to specify a few key fields that I'd like to see in the initial email. Review collected by and hosted on G2.com.
It is a simple platform to use, in general it is user-friendly for building forms, as well as for consulting reports. It has become a tool of daily use for my work. When support has been required, the response is very fast. It has good integrations. Review collected by and hosted on G2.com.
Sometimes they cannot solve problems, they require additional information to be sent even when screenshots have already been sent. The last time I needed it, I practically had to solve it myself, as the response they gave me did not help. Occasionally, it sends error messages to the people who need to submit the form, making it sometimes difficult to gather the required data. Review collected by and hosted on G2.com.
I use Jotform for my job and it makes my job so much easier. I use Jotform almso every single day of my job. We used to use Google Forms but since I work at a college, many of the add-ons are blocked by our IT department. Many of the features that come with Jotform are not accessible to my team via Google Forms. I enjoy being able to change the form to fit the brand my program has chosen to represent us. The ability to create conditions and allow electronic signatures has been so helpful when creating RSVP forms for the population that I service. I enjoy the feature of being able to duplicate forms and easily open and close them when needed. After using Jotform, I do not believe I can ever go back to using any other form builder as I am extremely content with this product and what it has to offer. Review collected by and hosted on G2.com.
I do not believe there are many downsides to Jotform. It was a little confusing at first when I was creating a form and had to input a condition, but with a little bit of patience, I quickly became accustomed with the software. Review collected by and hosted on G2.com.
Jotform not only streamlines the contact process from our web properties, but it is our absolute go-to for webinar registrations and customer surveys. The authoring experience is powerful, simple, and code-free.
We've used the product extensively for years, and when we need support in advanced form authoring scenarios, their support team gets a A+ from me. Support is prompt, knowledgeable, and polite. I feel their price is quite fair. Jotform one of the few services where I feel I get more than I pay for when it comes to value for money. Review collected by and hosted on G2.com.
I honestly don't have any complaints. They've always done right by us. Great solution. Review collected by and hosted on G2.com.
The truth is that this tool has greatly simplified the form preparation process for me. We wasted a lot of time because of the amount of time and effort it took to design something that looked professional, especially without having advanced knowledge of design or programming. But now, with just drag-and-drop components, I can create forms that are not only functional but also have a polished and attractive look. There are templates for just about everything I need: from contact and follow-up forms to event logs and surveys. This has been a lifesaver in situations where time is critical, and I can’t afford to waste hours. The customization is amazing: I can adjust colors, fonts, and designs to match my company’s image or the specific needs of each project. I can even integrate the forms with our social networks, which makes it easy to collect data from our followers and expand our reach with just one click. Review collected by and hosted on G2.com.
I have noticed that the responsive design does not always meet my expectations. While forms look great on desktop, they sometimes don’t fit so well on mobile devices, which can be a problem if a large portion of my audience uses them from their phones. This is something I hope to improve on in future updates. Review collected by and hosted on G2.com.
I have had so many people tell me about how easy it is to use my Jotform page to submit ideas for tattoos. For me, it's amazing because I can max out the number of submissions and I haven't felt overwhelmed since I started using the platform. It's super easy to link to my profile and to my email form every month when books open. I use it every single working day to look at client ideas and make sure I'm drawing the right stuff, honestly a life changer! Review collected by and hosted on G2.com.
The only downside is paying for extra storage, but nothing good comes without a paywall these days lol. Still worth it Review collected by and hosted on G2.com.
One of the best things about JotForm is its ease of use and customization options.
The drag and drop interface makes form creation effortless, even for beginners, while the vast selection of templates and integrations allows for seamless workflow automation.
I also love the advanced features like conditional logic, payment processing, and automated responses, which make it a powerful tool for businesses.
Plus, their customer support is responsive and helpful, ensuring a smooth experience whenever I need assistance. Review collected by and hosted on G2.com.
one area that could be improved is the pricing for higher-tier plans. Some advanced features, like increased submission limits and HIPAA compliance, require more expensive plans, which may not be ideal for small businesses or freelancers. Review collected by and hosted on G2.com.
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