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Intermapper Reviews & Product Details

Intermapper Overview

What is Intermapper?

A Key Part of Fortra (the new face of HelpSystems) Intermapper is proud to be part of Fortra’s comprehensive cybersecurity portfolio. Fortra simplifies today’s complex cybersecurity landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the fast-changing challenges you face in safeguarding your organization. With the help of the powerful protection from Intermapper and others, Fortra is your relentless ally, here for you every step of the way throughout your cybersecurity journey.

Intermapper Details
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Product Description

Intermapper is a user-friendly tool that helps IT professionals map and monitor their networks in real time. Find and fix performance issues before users are impacted with auto-discovery, Layer 2 mapping, custom alerts, and more.

How do you position yourself against your competitors?

Intermapper maps and monitors your entire environment, not just the IT network, in real-time with live dynamic maps that users love. Intermapper is easy to install, easy to deploy, and easy to use so you can get up and running in no time. Step away from complexity--don't pay for fancy bells and whistles you don't need and won't use. Our simple, predictable device-based pricing allows your organization to grow with your changing environment. Plus, our technical support is second-to-none.


Seller Details
Seller
Fortra
Year Founded
1982
HQ Location
Eden Prairie, Minnesota
Twitter
@fortraofficial
2,429 Twitter followers
LinkedIn® Page
www.linkedin.com
1,774 employees on LinkedIn®
Description

Fortra’s advanced offensive and defensive security solutions cover the entire attack chain while most of the competition only covers one link, leaving opportunities for attackers to establish a foothold and then dwell inside your organization for months or even years to monitor, observe, and plot their next move. Fortra solutions go deep, designed and built to detect and prevent advanced attacks using real-time indicators of compromise and exclusive AI models that improve accuracy and automation. Fortra goes on the offensive too, offering software and services that follow the same pattern attackers use, so you can test, simulate and strengthen your defenses in real time. Fortra also generates original threat research and intelligence to protect our customers and contribute back to the cybersecurity community. We have nearly 400 globally recognized experts specializing in both offensive and defensive security. We also collaborate with threat intelligence partners — including global law enforcement agencies, ISACs, and other public and private sector organizations — to disrupt malicious actors and their infrastructure.


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Overview Provided by:

Recent Intermapper Reviews

SR
Scott R.Mid-Market (51-1000 emp.)
4.5 out of 5
"Simple monitoring tool that can give you quick vision on your networks and servers"
Intermapper is an easy-to-implement SNMP monitoring tool. Deployable on most common platforms (PC, Mac, Linux), it allows your IT department to qui...
TP
Tom P.Enterprise (> 1000 emp.)
5.0 out of 5
"Intermapper and Intermapper Remote"
Using Intermapper has allowed us to be more proactive while monitoring network status. The use of visual and audible indicators means we don't hav...
CJ
Chris J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to deploy, easy to build an informational map."
The ability to make a graphically accurate map and be able to monitor traffic loads on individual interfaces. Audible notification of down devices...

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

Average Discount

6%

Perceived Cost

$$$$$
View More Pricing Information

Intermapper Media

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Video Reviews

84 Intermapper Reviews

4.3 out of 5
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84 Intermapper Reviews
4.3 out of 5
84 Intermapper Reviews
4.3 out of 5

Intermapper Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
TP
Network Analyst
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Intermapper?

Using Intermapper has allowed us to be more proactive while monitoring network status. The use of visual and audible indicators means we don't have to be in front of the monitor all day. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

The licensing for IM Remote were cumbersome until recently. Now, there is a shared licensing model and it's great. Review collected by and hosted on G2.com.

What problems is Intermapper solving and how is that benefiting you?

The biggest problem we've fixed is the call for "my network is down" support call. If a school network is down we can dispatch someone or call our service provider before the call comes in. It also helps in directing where to troubleshoot. Review collected by and hosted on G2.com.

SR
Lead Technology Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Intermapper?

Intermapper is an easy-to-implement SNMP monitoring tool. Deployable on most common platforms (PC, Mac, Linux), it allows your IT department to quickly build maps of your network infrastructure and monitor utilization. It is highly effective in quickly identifying problem areas and the extent of any outages. I check Intermapper daily and typically keep it open in one of my desktop tabs. It integrates with most common flow exporters, providing valuable insights into your network traffic without the need for a complex sniffer. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

It needs to be run on a system with a reliable UPS. If the power is lost on your host computer, you may need to recover your maps from the automated backups. Review collected by and hosted on G2.com.

What problems is Intermapper solving and how is that benefiting you?

Understanding network state and utilization, Visually showing network connections. Review collected by and hosted on G2.com.

CJ
Winemaker
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intermapper?

The ability to make a graphically accurate map and be able to monitor traffic loads on individual interfaces. Audible notification of down devices (Star Trek claxon is pretty fun).

The basic interface is super simple to train clients how to quickly see what is up and what is down. I have some clients that have used this platform for years. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

Not understanding the downside of enabling layer-2 discovery and have it wipe out your beautiful L3 map. I tried to work with support and get around this, but project budgets always got in the way. Not a fault of Intermapper. Review collected by and hosted on G2.com.

Recommendations to others considering Intermapper:

Find a standalone PC - doesn't take a lot of horsepower. Something that you can leave in a corner and let it do its thing... Review collected by and hosted on G2.com.

What problems is Intermapper solving and how is that benefiting you?

We use this to monitor several municipal agencies (individual installations). They love it. They can see (hear) if something goes offline quickly. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()
What do you like best about Intermapper?

You can know that something is not working well simply with a look at the map.

It is easy to use, it provides an accurate map of the network, it is easy to create customized probes to obtain the data that most interest you, it has a web interface that makes it accessible to anyone with credentials, it allows you to create graphs of any data obtainable via SNMP. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

should be a way to keep a log on interfaces up/down, could be handy in troubleshooting with old devices Review collected by and hosted on G2.com.

Recommendations to others considering Intermapper:

Try it and you will never change it.

InterMapper Remote is great, like the IM Interface but from home Review collected by and hosted on G2.com.

What problems is Intermapper solving and how is that benefiting you?

I always know in advance when there is something wrong on the network before the user calls to report the problem. I can know if a network connection is in bandwidth saturation and who is causing it, if there are problems such as dropped packets or errors on the line, if a remote office is no longer accessible. I could also know if an access point has been turned off, or if a printer has run out of paper or toner .... if only I wanted to.

All this with a simple glance on the map. Review collected by and hosted on G2.com.

JD
N
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about Intermapper?

The learning curve is very small on Intermapper. One can quickly produce useful maps that graphically represent the utilization and health of an entire network, a lab of devices, or pretty much anything else you'd want to keep track of. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

If a probe doesn't already exist for a product you want to monitor, you can either use a very limited and generic probe, or write your own. The problem is that writing your own probe is a difficult and daunting task. It's gotten better over the years, with the addition of a website that can look at a MIB and create a probe, but my experience has still been frustrating when writing new probes. Most devices have dozens of MIBs, and figuring out which MIB to import is infeasible. Further, the finished products seem to only grant access to tables instead of metrics that can be graphed.

There have been a lot of extra features added over the years, but additional probes, or making it easier to make better probes, hasn't gotten much attention and would be the most welcome change, in my opinion. Review collected by and hosted on G2.com.

Recommendations to others considering Intermapper:

Intermapper can do most, if not all, of what more expensive competitors can do. It's also easier to use than many of those competitors. It's also completely cross platform - it's supported on Mac, Windows, and many *nix flavors. Review collected by and hosted on G2.com.

What problems is Intermapper solving and how is that benefiting you?

I've been using Intermapper since it was a free, Mac-only product back in 1996. It has always been the least expensive (even after it stopped being free) and easiest-to-use SNMP-based monitoring program on the market. We use it to graphically represent our entire network, as well as subsets of our network, like wireless access points or IP video cameras. The web interface allows our technicians to use iPhones to get a quick glance at the network and make easy diagnoses. The InterMapper Remote Access application makes creating and maintaining maps WYSIWYG and quick to create. Review collected by and hosted on G2.com.

TH
Information Technology Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Intermapper?

Intermapper provides indicators that you can use to diagnose problems in the network, which can significantly lower outages and downtime. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

I have yet to find any feature that I dislike about Intermapper. Their support and forums are great as is the community that uses Intermappler. Review collected by and hosted on G2.com.

What problems is Intermapper solving and how is that benefiting you?

Notifications of outages and troubleshooting are made easier when coupling with Intermapper. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()
What do you like best about Intermapper?

The software is easy to use and reliable. We monitor 11 sites with various pieces of equipement ranging from HP and cisco switches, tripplite UPS, and servers. All are monitored reliably and easily. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

I wish the system interface would get a facelift. While its functional, it looks old and outdated. The update process could also be smoother. Currently you have to get the update software and install it instead of an update button. Review collected by and hosted on G2.com.

What problems is Intermapper solving and how is that benefiting you?

Keeping an eye on the state of our equipment and traffic patterns is an issue that InterMapper solves. This allows us to know when items go down and what level they are running at during all hours. Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Intermapper?

The collection of premade probes is great but could be better. Notifications are great - Auto-mapping and L2 probing works great. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

It would be great if their staff could make some more ports for common implementations/devices - more of the effort of building a probe is put on the user (which is normal for any utility like this), but it would be a time saver if there were more probes - especially for more common cloud services as well as for other common devices. The initial price could be better—especially if there were more probes available. I would pay more in maintenance if I knew there were either a little more or better probes available. Review collected by and hosted on G2.com.

Recommendations to others considering Intermapper:

It's a good tool and worth investing in depending on your needs and requirements. Review collected by and hosted on G2.com.

What problems is Intermapper solving and how is that benefiting you?

It works well for us as a network/device monitoring and troubleshooting tool for a medium-sized business. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intermapper?

Monitoring and performance management. Historic utilization, and threshold alerts is the reasonfor using this product Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

Last I checked, managing users and their permissions is a bit tedious.

Since I am the only one managing the product, I can just be a superuser, and it does not matter much. But if user provisioning was easier I'd like to delegate some of my tasks. Review collected by and hosted on G2.com.

Recommendations to others considering Intermapper:

The product solves basic monitoring and alerting tasks out of the box. Getting operational is fairly easy.

Some ease of use features could be added. Custom probes require some effort, but the capability is there. Review collected by and hosted on G2.com.

What problems is Intermapper solving and how is that benefiting you?

uptime monitoring, performance charts, threshold alerts Review collected by and hosted on G2.com.

BF
IT Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intermapper?

The thing that I like best about Intermapper is its ease of use. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

I would like more probes created by the developer instead of having to create them all myself. Review collected by and hosted on G2.com.

Recommendations to others considering Intermapper:

I can recommend intermapper due to the ease of use and the high quality History graphs that are created. Review collected by and hosted on G2.com.

What problems is Intermapper solving and how is that benefiting you?

Monitoring my network, and having good data history that is not averaged over time. Review collected by and hosted on G2.com.