iMIS Reviews & Product Details

The included features include the ability to use the bridge feature to connect to other applications. The standard features and parts make it flexiable enough to meet most of an assocation needs. The ASI support/help page and adding the learning hub allows you to continue to learn and can aswer most questions regarding how to get the most of the software and train new and current employees. Review collected by and hosted on G2.com.

While it is an easy database to use and can be changed to meet an associations needs, if you do to much custom changes, it does make it harder to update when required. You need to really plan out the impact of custom work and weigh the benefits of using non-standard parts to the long term use of the software. Sometimes it's strengh in being flexable can turn into a weaknees. Review collected by and hosted on G2.com.

I’m an intern and still pretty new to using iMIS, but it’s been surprisingly easy to adapt to. The platform is well-organized and user-friendly, which makes navigating through tasks like managing member info or checking reports smooth. What I really appreciate is the amount of helpful content available — their support pages, training courses, and guides make learning the system a lot easier. It’s a great tool for anyone getting started in association management. Review collected by and hosted on G2.com.

One notable drawback is the lack of an integrated support ticketing module. While iMIS provides extensive resources like help documentation and community forums , having a built-in system to track and manage support requests would enhance efficiency. Currently, we rely on external systems to handle support tickets, which can lead to fragmentation and potential communication gaps. Integrating such a feature within iMIS would significantly improve our workflow and responsiveness to member inquiries. Review collected by and hosted on G2.com.

organization, features, customization, support, user interface, frequent updates, ease of integration Review collected by and hosted on G2.com.

documentation can be tricky to understand at times, but I'm understanding more as I learn and spend more time in it Review collected by and hosted on G2.com.

We have seen a drastic reduction of manual tasks. The automated processes allow us to spend time on other work. Also IMIS can integrate with many other products which is also a great time and effort saving for us. The online help and videos are superb and we have now incorporated them into our own new staff training. Review collected by and hosted on G2.com.

It can be a little frustrating to have to pay for different modules, on top of the already high licence costs. We recently moved from 2017 to EMS and some functionality is no longer available. Review collected by and hosted on G2.com.

The transition to iMIS has been great. Having the ability to build relationships with your implementation team so that they really understand your needs and can help problem solve has probably been the best part of our experience. They respect the budget we set forward, and while they educate us about how their other products would help, there is no pressure to purchase anything and stay within the parameters you have set. They have been incredible cheerleaders for our organization and staff throughout this process.

The software itself is great. Our organization has been on the hunt for something that really does it all, and I think we have found it with iMIS. We can manage our memberships, sponsorships, conferences, education, and more all in one space and there is no fear that we will outgrow the software as our Association grows. Review collected by and hosted on G2.com.

Implementation is a bit daunting, but the support you receive from the team helps a lot. It can also be quite technical with queries and reporting, but once you figure it out, it's not so bad. There are a ton of online resources available. Review collected by and hosted on G2.com.

I've been really impressed with the recent iMIS updates...the platform just keeps getting better! The webinars have been incredibly valuable, and I've learned a lot from them. Thanks to these insights, I've implemented features like "AutoPay," "Duplicate Contact Plus," and "Business Report Writer," which have streamlined our processes. Now, we're exploring Clowder, a mobile app that will further enhance the experience for both staff and members, making the platform even more seamless and efficient. Review collected by and hosted on G2.com.

The system doesn't allowing to completely delete contacts Review collected by and hosted on G2.com.

We have been using iMIS for over 20 years. We upgraded to the Cloud version this year. It is easy to use and navigate. It serves all of our needs from membership, products, event registrations, and advertising. Every panel/section of iMIS is customizable to meet your needs. We love using and modifying the dashboards to track goals for membership, event registrations, award programs, orders, and financial information. Another thing we love is the process automation. We use it to send dues invoices, confirmations, invoices, reports to staff and alerts on member records.

Customer support is very responsive and helpful. Their documentation and tutorial videos have been a lifesaver.

You won't be disappointed with this purchase. 5 stars!! Review collected by and hosted on G2.com.

The IQA reports and process automation have a bit of a learning curve, but once you get the hang of it, they are easy to use. Review collected by and hosted on G2.com.

The project team was excellent to work with at iMIS. I find their help desk and ticketing system to be prompt as well. The user interface for staff and registrants is easy to manage and customize. The go-live process was clear and concise. Review collected by and hosted on G2.com.

iMIS is produced as an out of the box solution and covers many of the needs a basic organization may have. However, if you require adjustments to any process it can be challenging to meet your exact specifications. The implementation process was straightforward but required a signifcant amount of staff time to ensure it was done correctly. Review collected by and hosted on G2.com.

Potential to be a robust system, allows for a lot of customization if you have a strong coding background Review collected by and hosted on G2.com.

Overly complex and requires a great deal of coding and database understanding due to the IQA model, it is not easy for average staff users to use, the hosted environment tends to be quite slow on the user and staff interface, it takes a lot of custom coding to fully brand the site, the product is very expensive. Review collected by and hosted on G2.com.

Ease of extracting data using IQA's (after intitially learning how to extract the data). Once you know the keys to unlocking data, the reports and charts have unlimitled possibilities. Review collected by and hosted on G2.com.

Need to have better training guides, as the system is so powerful, there needs to be a more concise paths of learning. Review collected by and hosted on G2.com.