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GoCo Reviews & Product Details

GoCo Overview

What is GoCo?

GoCo is a modern, all-in-one HR solution with top-rated customer support that makes it easy to streamline your HR processes and data. From onboarding and benefits to performance management and payroll, GoCo has everything you need to run HR in a single, easy-to-use solution. Our mission at GoCo is to help businesses spend less time on manual, painful, and complex HR tasks so they can focus on growing happier, more productive teams. GoCo is consistently rated “Best Support”, “Fastest Implementation”, and “Most Likely to Recommend” by G2. With GoCo, you get a dedicated support team that sets you up for success and stays with you after implementation.

GoCo Details
Product Website
Discussions
GoCo Community
Languages Supported
English
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Product Description

GoCo is a modern and intuitive HR platform designed for small and mid-sized businesses to simplify HR tasks and enhance productivity. Recognized for its comprehensive all-in-one solution, seamless interface, and exceptional customer support, GoCo empowers HR teams to streamline workflows and focus on building happier, more efficient teams—without breaking the bank.

How do you position yourself against your competitors?

GoCo stands out in 3 big ways:

(1) Customer service. Every GoCo customer is assigned a dedicated Customer Success Team that is readily available to provide guidance and support. Our excellent service elevates us from software provider to strategic partner for all things HR.

(2) Modern Experience. GoCo's modern, intuitive design and automation tools enhance the employee journey and empower HR teams. Our user-friendly interface makes the system easy to navigate for all users, no matter their technological background.

(3) All-in-One HR. Our HR platform helps you consolidate essential HR functions like onboarding, benefits, payroll, and more, so you can streamline processes and house all of your HR data in one place.


Seller Details
Seller
GoCo.io
Company Website
Year Founded
2015
HQ Location
Houston, TX
Twitter
@gocoio
717 Twitter followers
LinkedIn® Page
www.linkedin.com
159 employees on LinkedIn®
Description

GoCo brings your HR data to life and gives you the tools to customize your workflow for any HR process, policy, or checklist. GoCo is consistently rated “Best Support”, “Fastest Implementation”, and “Most Likely to Recommend” by G
. With GoCo, you get a dedicated support team that sets you up for success and stays with you after implementation.From onboarding and benefits to performance management and payroll, GoCo has everything you need to run HR in a single, easy-to-use solution. Our mission at GoCo is to help businesses spend less time on manual, painful, and complex HR tasks so they can focus on growing happier, more productive teams


NL
Overview Provided by:
CEO and Co Founder at GoCo Inc

Recent GoCo Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Head of HR"
the access levels and the workflows I would say I like the most.
BC
Brian C.Mid-Market (51-1000 emp.)
4.0 out of 5
"GoCo Review: A User-Friendly Timekeeping & HR Platform with Room to Grow"
oCo is an all-in-one HR, benefits, and payroll platform that includes robust timekeeping capabilities designed to simplify workforce management. Wh...
CS
Chris S.Mid-Market (51-1000 emp.)
4.5 out of 5
"Transparent"
Our company uses multiple, unhelpful, dashboards for different aspects of the organization -- except GoCo. Everything int he user interface is very...

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

Average Discount

16%

Perceived Cost

$$$$$
View More Pricing Information

GoCo Media

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Video Reviews

389 GoCo Reviews

4.6 out of 5
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389 GoCo Reviews
4.6 out of 5
389 GoCo Reviews
4.6 out of 5

GoCo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
CS
Project Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about GoCo?

Our company uses multiple, unhelpful, dashboards for different aspects of the organization -- except GoCo. Everything int he user interface is very clearly labeled and in a place where my eye expects it to be. In addition, the actual usage of the different form fields doesn't have any hidden redundancy that requires understanding the labyrinth of features to know how to make simple changes to the database that shows across different dashboards. I have never had a need for customer support, and couldn't comment on that accurately -- but I imagine that if their CSR are as helpful as GoCo is effective, then there will never be an issue. I would consider the ease of the design and implementation transparent in the sense that I don't struggle to find my way to the features I need to use -- as if I were looking through a window. Review collected by and hosted on G2.com.

What do you dislike about GoCo?

For what I use GoCo for, I do not have anything that I dis like, per se. If I had to choose, and this may be a ffunction of the way GoCo is deployed by our company, the length of the self-assessment forms seems unreasonable and asks questions that can't be substantiated. I use GoCo maybe once a week or once a month to enter travel requests and track other aspects of my professional life that are integrated with billing and human resources management. Review collected by and hosted on G2.com.

What problems is GoCo solving and how is that benefiting you?

GoCo automates the input and tracking of time and plan benefits. This relieves me of the need to get on lengthy calls with HR or email floods to provide the information they need to make sure things are on the up-and-up. Review collected by and hosted on G2.com.

JS
HR Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about GoCo?

From the sales/marketing inital meetings, to the ease of implementation, to the amazing continunig support crew, GoCo employees and its software are helpful, friendly, thorough, easy, and fun! Both the desktop and mobile versions of GoCo are very much user friendly, creatively designed, and easy to learn. Review collected by and hosted on G2.com.

What do you dislike about GoCo?

GoCo is very much a-la-carte as far as features and pricing, which is great, but it also has it's draw backs. I wish more was included in the TimeOff Request feature/pricing. Review collected by and hosted on G2.com.

What problems is GoCo solving and how is that benefiting you?

GoCo is our very first electronic HRIS, time tracking management, and time-off requests management. We have moved closer to the digitial age! It's allowing us to be more accountable with time spent on the clock, overtime, etc, helping us manage time-off leaves more efficiently, getting us closer to being compliant with our HRIS process, and it has definitley cut down our payroll process by half! Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about GoCo?

In my experience using GoCo, I really like how easy it is to clock in and out using my phone or my computer it just takes a couple of seconds. Everything I need to help me do my work is right there in the workflow section, like submit an invoice or upload a PO order or just order myself new work shirts. It has truly streamlined our processes and I genuinely enjoy using it. Thank you for providing such an invaluable tool! Review collected by and hosted on G2.com.

What do you dislike about GoCo?

I wish I was able to correct my timesheet whenever I enter something incorrectly or may have missed a punch. That would be my only complaint. Other than that its great! Review collected by and hosted on G2.com.

What problems is GoCo solving and how is that benefiting you?

It saves time on messy timesheets and having to redo them. Making it easier on our payroll dept and our district managers Review collected by and hosted on G2.com.

AS
Permanent Supportive Housing Supervisor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about GoCo?

GoCo is incredibly intuitive and easy to use. The interface is visually appealing and natural to work through; the placement of the menu and the design of the pages makes it both comfortable and sensible.

When testing different products to choose from, GoCo was by far the best option sampled; the most comprehensive, very succinct, and was an easy first choice.

Workflows are smooth to transition and progress through, and documents are easy to assemble, sign, and task.

I'm excited to use it now that our organization has chosen to move forward with GoCo. Review collected by and hosted on G2.com.

What do you dislike about GoCo?

The billing/time sheets weren't flexible in the way our current time card system allows for our case managers billing to different grants, but it seemed that HR found a work around. Review collected by and hosted on G2.com.

What problems is GoCo solving and how is that benefiting you?

We needed a new provider that incorporated our HR/Hiring process, and our billing/time sheets. This incorporates everything for everyone into one place. Review collected by and hosted on G2.com.

BC
Licensed Medicare Agent
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about GoCo?

oCo is an all-in-one HR, benefits, and payroll platform that includes robust timekeeping capabilities designed to simplify workforce management. Whether you're a small business owner or an HR professional, GoCo offers a suite of tools that help manage employee time tracking efficiently and compliantly. Upsides for the user are ease of use, mobile accessibility, compliance and accuracy. Review collected by and hosted on G2.com.

What do you dislike about GoCo?

There aren't any aspects from my user's perspective that I dislike about GoCo, except that it is lacking in mobile app functionality and lacks the full feature set of the PC version. Review collected by and hosted on G2.com.

What problems is GoCo solving and how is that benefiting you?

Time keeping Review collected by and hosted on G2.com.

SF
Director of HR & Payroll
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()
What do you like best about GoCo?

GoCo helps to boost efficiency in managing HR aspects. It's user-friendly and easy to navigate and the automation offered is the best part. It has helped me streamline my HR processes and boost the productivity of my staff. Review collected by and hosted on G2.com.

What do you dislike about GoCo?

One of my dislikes was that if I were to integrate QBO to sync new hires, it would only work from GoCo to QBO and not the other way around as well. Review collected by and hosted on G2.com.

What problems is GoCo solving and how is that benefiting you?

I was able to adjust PTO tracking with the assistance of our assigned reps. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about GoCo?

GoCo is easy to use and keeps our company's HR information organized and secure. I like that my important personal and professional information is accessible for my reference in one location. I also like the Team Organizational Chart feature where I can easily look up a member of my team. Review collected by and hosted on G2.com.

What do you dislike about GoCo?

I have not found anything that I dislike about GoCo yet. Review collected by and hosted on G2.com.

What problems is GoCo solving and how is that benefiting you?

GoCo helps to keep our HR resources secure, organized, and easily accessible. Review collected by and hosted on G2.com.

Verified User in Translation and Localization
AT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()
What do you like best about GoCo?

the access levels and the workflows I would say I like the most. Review collected by and hosted on G2.com.

What do you dislike about GoCo?

the way the documents are saved and the fact that you can change the color. Review collected by and hosted on G2.com.

What problems is GoCo solving and how is that benefiting you?

Then intergration with ADP and e-VERIFY. Review collected by and hosted on G2.com.

Verified User in Public Safety
UP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about GoCo?

Since the day I created an account, It has been useful and easy to navigate the different tabs! There is no clutter! Review collected by and hosted on G2.com.

What do you dislike about GoCo?

I've yet to dislike the website. It has been an immense help. Review collected by and hosted on G2.com.

What problems is GoCo solving and how is that benefiting you?

Navigating the website to include vacation time, sick leave and viewing benefits. Review collected by and hosted on G2.com.

JM
Finance and Administration Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about GoCo?

Being able to track PTO, open enrollment, and onboarding. It has been easy to use and getting set up wasn't a difficult task. Support from GoCo to get the project rolling has been great. Review collected by and hosted on G2.com.

What do you dislike about GoCo?

Not certain yet. We are almost live but no complaints yet., Review collected by and hosted on G2.com.

What problems is GoCo solving and how is that benefiting you?

They solved our off-line, excel-based PTO tracking. Also solves enrolling employees in benefits. Review collected by and hosted on G2.com.