39 EventsAir Reviews
Setup of online sites, reports and general use of the system is straightforward and anything not immediately evident in its application/use is readily explained by sales or support. Everyone works as a team to resolve issues and make the product outstanding. Review collected by and hosted on G2.com.
Survey management and compilation of results leaves a lot to be desired - needs more options for exports - such as pie charts, etc directly from the results obtained section.
Planned communications do not always keep set filters Review collected by and hosted on G2.com.
The software is incredibly easy to use with a vast range of features that make running any event incredibly smooth. The team at EventsAir have been so easy to work with and have provided great support throughout our implementation of the software. Review collected by and hosted on G2.com.
Some of the features are a bit barebones and could use with a bit more development to bring up to date but overall they still work well and are mostly intuitive Review collected by and hosted on G2.com.
EventsAir provides multible tools that are all in the same place so to work across of events and features makes it easy Review collected by and hosted on G2.com.
The accommodation tool is unflexible and could be great is some updates are made to this feature Review collected by and hosted on G2.com.
The customer service is wonderful. They are always so helpful. I also appreciate that they are always improving the product, with constant updates to make things more user friendly and functional. Review collected by and hosted on G2.com.
New AI customer service feature is not very accurate. Lots of added fees after the initial yearly fee. Review collected by and hosted on G2.com.
Being able to create a live rego link for our clients
Hotel portal
apps
communications
Good to use on a daily basis Review collected by and hosted on G2.com.
Missing a few items that we need in our businesses
Payment links some times not linking once they have paid so needing to be done manually
Wait time now to for a reply from support team is longer then a couple years ago
Can glitch a bit if being used too much Review collected by and hosted on G2.com.
I like the flexibility and custom creation it provides Review collected by and hosted on G2.com.
I wish there was a better way to give discounts for tickets. E.g. some purchases 1 function ticket for a dinner and another ticket for a lunch, they receive a 10% off. Rather then writing in a code. Review collected by and hosted on G2.com.
Since 2018, EventsAir has taken a Queensland school based literature festival (selling 10,000 tickets across 130 events over 2 days with 25 presenters/authors, annually since 1996) from a disorganised rabble into a professional event. We have utilised all features of Events Air, including On Air presentations across Australia during Covid times and beyond. We have been extremely happy with the product overall. Review collected by and hosted on G2.com.
Overall we were very happy with the product and would recommend EventsAir to anyone considering event/festival/conference managment. As a school, the only disadvantage has been the pricing, but this has been totally understandable, due to the features that EventsAir presents. Review collected by and hosted on G2.com.
For the most part it serves the purpose we sought - we can use it to manage our partnerships with over 200 organization as well as manage the accommodation, travel and all event logistics for everyone who attends, which includes staff from these partner companies, event participants, volunteers, etc.
The EventsAir support team is fantastic. They respond to my questions quickly with very clear - and sometimes ingenious - solutions to the challenges I have encountered. Review collected by and hosted on G2.com.
For me, the biggest downside of EventsAir is the fact that all data is stored at the individual level. The concept of grouping people by company, and storing data at the company level, does not exist in this platform, which makes it very difficult for us to use it for the partnership management side of our work. Review collected by and hosted on G2.com.
One of the defining features of EventsAir that I like is that it is a one stop shop for all functional needs of our business and clients. Review collected by and hosted on G2.com.
At the moment, the abstract submission process and the App needs upgrading. Review collected by and hosted on G2.com.
