Domo Reviews & Product Details

Domo is a robust and highly scalable platform that offers a lot of flexibility to meet our business needs. It performs reliably and provides out-of-the-box integrations with many data services. Domo is very good at continually expanding its feature set and is consistently making new releases. It has been a pleasure using their platform over the last 7 years. Review collected by and hosted on G2.com.

I have always sung Domo's praises, however about 2 months before our next renewal, we were notified that next year's price was going to be an unimaginable 1120% more than our last renewal, and in 3 years they said it will be 2240% higher than our last renewal price. This is with the same number of users, and actually a decrease in consumption compared to last year's renewal due to import optimizations we have made. This sudden and substantial pricing increase, communicated only ~2 months prior to our contract expiration, is forcing us to rush a migration over to a different platform. It is deeply disappointing to see them treat a client of 7 years like this, and it unfortunately eroded our trust with them as a company. Review collected by and hosted on G2.com.

For my team: having all our tools in one platform has been revolutionary. From Data ingestion, transformation, visualization, jupyter notebooks, projects & notes for project management, buzz for chatting, and so much more! Our team has seen tremendous growth and engagement with our users that we never saw in Tableau, PowerBI, or DataIku. Domo is a fantastic platform with so many different uses.

As an added bonus, the support and customer service we receive from Domo is top-tier and I trust them to see my issues as important and they actually will get work done quickly to resolve the issues, unlike when I've issues with other major platforms.

My team lives inside of Domo and we use it every day. It's easy to teach out users how to view and interact with the data and buy-in we've got around our organization has been great.

Pricing is fair and we use the consumption based model - I never feel like the company is trying to nickle and dime us and I think that we definitely get our money's worth from it.

Overall fantastic tool and I would recommend to anyone. 10/10 Review collected by and hosted on G2.com.

It's a MySQL 5.0 based platform so some of the features in it don't work as well as you'd expect or want them to. I don't use the SQL Data Transforms or Views very much because they're slow (SQL Data Transforms) and the Views usefulness is extremely limited. To balance that out, the Magic ETL has incorporated new SQL tiles, which make up all the deficit of not having a strict SQL interface and is exceedingly quick to run. Review collected by and hosted on G2.com.

- Domo actually tries to apply feedback given in the community forum to updates/changes

- The Knowledge Base is a great resource for new users & training materials

- Magic ETL makes it easy to build dataflows with minimal SQL knowledge & has excellent features for denoting why dataflow features are in place in case anyone but the original user needs to revise/edit the dataflow

- The automated reporting feature is a great tool to encourage adoption Review collected by and hosted on G2.com.

- Updates/changes & their impact on existing dataflows are not well communicated, making the platform prone to "glitches"

- Customization of dashboard layout & filter options is not the best pairing for efficient use of space & end-user friendliness

- Customer support is relatively slow (but they do tend to positively resolve issues) Review collected by and hosted on G2.com.

I'm not sure I like this about it as I come from a strong SQL database background, but for normal business users, tooling with their data and making reports becomes very easy. Review collected by and hosted on G2.com.

So this is the other side of the coin compared to what I just said. In our small ish company with about 200 employees, we have over 11,000 cards (reports) and thousands of calculated fields (beast modes). The ease of use for business users has somewhat led to a proliferation of reports, many of which are never seen, but remain, making it somewhat tough to know what you can delete later on. The calculated fields/beast modes also can be done differently depending on what each user takes into account, so it's important to keep those straight. Review collected by and hosted on G2.com.

I really appreciate how user-friendly DOMO is—it makes creating graphs and tracking sales super easy. Plus, its real-time data processing helps me stay on top of our sales orders and budget without any delays. Review collected by and hosted on G2.com.

I wish DOMO had more customization options for dashboards and reports and better beast mode calculations—sometimes it feels a bit limited. Also, it can be slow when handling large data sets, which can be frustrating when I need quick insights. Review collected by and hosted on G2.com.

Domo is super easy to use. It is a one stop solution to manage all your data, clean data using ETLs and create visualizations. Their new app feature is my favorite it makes navigating through cards so much easy and generate valuable insights from the data Review collected by and hosted on G2.com.

All the new features such as apps and AI capabilities are not completely developed yet but I am sure these will also get better with time Review collected by and hosted on G2.com.

I think domo is very easy to use. I think that Domo has created an amazing community with the Dojo and that helps make it easier to find an answer to questions that are tougher to answer. We frequently use Domo and it makes a lot of the reporting we do much easier. The ability to automate has made our work processes much quicker and very easy. Review collected by and hosted on G2.com.

Customer support. It is really hard to actually get someone from Domo on a call to help answer questions. There is somewhat limited capabilities in their card displays. On multiple occasions we have had to disinclude data from a visualization becasue there was too much data and all of it wouldn't display. Review collected by and hosted on G2.com.

MagicETL that makes it easy to manipulate data, connectors to allow sourcing data from several places and real time reporting. Review collected by and hosted on G2.com.

Some of the features are premium only and the cost could be high if you have large data running in the platform. The push for consumption model is based on not making these features available which limits what can be done in the platform. Review collected by and hosted on G2.com.

There is very little to like about Domo! Review collected by and hosted on G2.com.

Domo's architecture seems to be designed to keep information away from its customers until it costs them money! When I raised a concern about understanding our uses when converting from the license-based model to their new consumption model, NO information was shown about our prior use. While they "converted" our legacy use to a 0$-basis, any modifications made to the datasets or ETL processes switched them to credit-consuming. Review collected by and hosted on G2.com.

It is a powerful platform that makes data visualization easy to learn and utilize. Domo's support team is quick to assist me when I have problems and are great at communicating where they are at in their mitigation process. I know that Domo is constantly interacting with their users through their various community platforms and events which I really appreciate. I know that I can suggest new tools and the Domo team will actually consider them which is great! Review collected by and hosted on G2.com.

Domo is constantly evolving and creating new products and tools which is amazing, but documentation can sometimes be hard to find to support these new tools. I also find that Domo has a lot of bugs with their new tools, which obviously is to be expected, but I wish ther was more testing done before releasing or announcing the release of new products. However, I feel like I am able to quickly notify Domo support of any issues I find and they are able to help me or let me know that they are notifying their engineering team. Review collected by and hosted on G2.com.