
They have a range of complementary technologies that combine to provide a comprehensive and holistic solution for all call management and tracking requirements. They're very easy to work with and proactive in offering assistance. Review collected by and hosted on G2.com.
For a period of time response times were extended due to limited resources but this has been addressed. Review collected by and hosted on G2.com.
The Delacon platform does what it promises - reliably provides call tracking capabilities for your inbound marketing campaigns, with the add-ons one would expect from a call tracking provider these days. They also provide a decent analytics platform, all at a reasonable price. Review collected by and hosted on G2.com.
Everything about Delacon feels... well, outdated. From their website to their analytics platform to how they provide customer service. Out-of-the-box integrations are minimal, although Delacon will help with API integration. Looking at just about any competitor, it makes them look like they've fallen behind and a long way from catching up, despite the solid and rich feature set.
Communication was sometimes relatively poor, requiring a lot of chasing and explanations provided were certainly not explaining the technical in layman's terms.
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