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Cognistix Reviews & Product Details

Cognistix Overview

What is Cognistix?

Cognistix is a workforce management platform that handles staff planning, scheduling, field data collection and reporting for manufacturers, retailers, brands and merchandising service organizations (MSOs). The system can automate labor scheduling, improves retail execution and enhances field data collection for merchandising and experiential marketing.

Cognistix Details
Languages Supported
English, French
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Product Description

Cognistix Workforce Management is a software that automates labor scheduling, improves retail execution and enhances field data collection for merchandising and experiential marketing.

How do you position yourself against your competitors?

Our automatic scheduling technology is unparalleled in the retail industry and can generate significant ROI by reducing travel and administrative costs. We have decades of merchandising experience and our platform is configurable to meet the needs of a diverse userbase. Each customer runs within their own instance of Cognistix with the data being stored in a standard SQL database. Customers receive access rights to this data to create custom reports and integrations. And the system comes with a wealth of default reports that can be run as-is or can modified to deliver the specific information that your stakeholders need.


Seller Details
Seller
Cognistix
Year Founded
1994
HQ Location
Denver, CO
Twitter
@Cognistix
100 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Description

Cognistix is a workforce management software provider that specializes in solutions tailored for the retail merchandising and field marketing industries. Their platform offers tools designed to enhance operational effectiveness by optimizing staff scheduling, task management, and data reporting. Cognistix aims to simplify complex logistics and provide actionable insights to improve workforce productivity and execution. Their software supports a range of functionalities such as project management, employee tracking, and compliance monitoring, making it easier for businesses to manage field operations efficiently.


MB
Overview Provided by:
Director of Business Development at Cognistix

Recent Cognistix Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Good service"
I like that our company uses this for our jet reporting
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Awesome"
I have used this for the last 2 months. its easy, fun and hassle free. I have not had any issues at all
CC
Candace C.Enterprise (> 1000 emp.)
2.5 out of 5
"Works ok, when it decides to work with my modern browsers"
I can keep my time input in an orderly fashion and I like that they have an app for the phone.

Cognistix Media

Cognistix Demo - Opportunities (App)
Opportunities (App)
Cognistix Demo - Assignment Options - Mobile
Assignment Options - Mobile
Cognistix Demo - Call Report
Call Report
Cognistix Demo - Scheduling based on skills
Scheduling based on skills
Cognistix Demo - Reporting Filters
Reporting Filters
Cognistix Demo - Desktop Calendar Interface
Calendar+Month+View.JPG
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19 Cognistix Reviews

3.8 out of 5
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19 Cognistix Reviews
3.8 out of 5
19 Cognistix Reviews
3.8 out of 5
G2 reviews are authentic and verified.
Verified User in Retail
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Cognistix?

I like that our company uses this for our jet reporting Review collected by and hosted on G2.com.

What do you dislike about Cognistix?

Some times the app will glitch in the middle of a job and lose all data. Review collected by and hosted on G2.com.

Recommendations to others considering Cognistix:

It's great we use it to keep track of clock ins milage breaks etc Review collected by and hosted on G2.com.

What problems is Cognistix solving and how is that benefiting you?

It helps us establish work schedules and scope of work as well as documents we need on the job Review collected by and hosted on G2.com.

CC
Independent Media Design Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Cognistix?

I can keep my time input in an orderly fashion and I like that they have an app for the phone. Review collected by and hosted on G2.com.

What do you dislike about Cognistix?

I dislike that Cognistix runs on Silverlight for browsers, which has been slowly being phased out on all modern browsers. It seems I am always battling it to load on Firefox. Sometimes I get a screen telling me to install Silverlight and others I get a box saying my application is out of date. It forces me to use an older version of Internet Explorer. Review collected by and hosted on G2.com.

Recommendations to others considering Cognistix:

If your company uses any kind of newer browsers, this program may not work for a large amount of your user base. I can only usually get it to run on an older version of internet explorer. Review collected by and hosted on G2.com.

What problems is Cognistix solving and how is that benefiting you?

I put my time keeping information for Advantage into this system. I also use it for scheduling not available days. Review collected by and hosted on G2.com.

Response from Michael Bruton of Cognistix

Hi, Candace -

The Silverlight application, while still available, has been replaced by a mobile app written in HTML5, and is available both as a web page and an installed app for IOS and Android.

I hope that this helps!

Regards,

Mike

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Cognistix?

I have used this for the last 2 months. its easy, fun and hassle free. I have not had any issues at all Review collected by and hosted on G2.com.

What do you dislike about Cognistix?

There is nothing specifically that I do not like. There was a good training video to show us how to use it. Review collected by and hosted on G2.com.

Recommendations to others considering Cognistix:

Great product, works well. Review collected by and hosted on G2.com.

What problems is Cognistix solving and how is that benefiting you?

Easy to use, easy to track. Multiple choice questions for call reports. Review collected by and hosted on G2.com.

TB
Data Analyst
Newspapers
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cognistix?

It is a versatile solution for project management. It allows us to run our events smoothly and it has a very good structure. It provides good access for admin allowing for changes in schedules, etc. I also use JET to manage materials, products and subset store lists. Review collected by and hosted on G2.com.

What do you dislike about Cognistix?

I do not have many complaints with JET since I often use PTS for most of my management needs. The PTS interface is antiquated but JET is much more modern. Review collected by and hosted on G2.com.

Recommendations to others considering Cognistix:

Determine usefulness of Cognistix based on how the functions meet your needs. Review collected by and hosted on G2.com.

What problems is Cognistix solving and how is that benefiting you?

We are able to run a variety of programs with great control. We can also set up intelligent question design where questions are only asked in a subset of locations. This allows us to control our data to a much greater detail which is very helpful and efficient. Review collected by and hosted on G2.com.

ES
District Manager
Consumer Goods
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cognistix?

Ease of use for employees and payroll. It is also very easy to reassign schedules for employees and to help them if they are having trouble at home. It is very visually appealing and easy to navigate through as well. Review collected by and hosted on G2.com.

What do you dislike about Cognistix?

When something goes wrong as a manager, it is very difficult to figure out what it is if you are not an expert with the program. The filters are all somewhat similar and seem like they could be condensed. When an employee starts a report then has to stop for whatever reason, they often cannot go back to the same report and are locked out, causing them to be late because they need to call for assistance to be helped back in. Jet mobile is also difficult for them to use because of separating admin time from work time. 80% of the time I have an issue with late call reports, it is because "JET isn't working" or "JET crashed" or "JET is going too slow and I got locked out". Review collected by and hosted on G2.com.

Recommendations to others considering Cognistix:

Make sure everyone using it; admin, employees, management, etc. is aware of all the nuances of using it and completes an at-length training on it. Admin/management need to learn about each filter, what it does/takes out/adds, etc. Review collected by and hosted on G2.com.

What problems is Cognistix solving and how is that benefiting you?

It is a quick and simple way to collect data and reporting and time keeping. Review collected by and hosted on G2.com.

JF
Market Manager
Marketing and Advertising
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cognistix?

I like the ability to maneuver seamlessly throughout JET without hassle. JET make my work easy to schedule employees and update their availability. Review collected by and hosted on G2.com.

What do you dislike about Cognistix?

I don't like how long JET takes to load the list scheduler. It also is very touchy and sometimes wont let you save your work until you enter everything in just right Review collected by and hosted on G2.com.

Recommendations to others considering Cognistix:

This is a great platform that keeps updating its features. I would recommend this to any employee or employer. Review collected by and hosted on G2.com.

What problems is Cognistix solving and how is that benefiting you?

This solves the hassle of scheduling my associates and gives me the benefit of giving some of my time back. Jet gives the perfect work/life balance so I can have more time working than completing a schedule Review collected by and hosted on G2.com.

JN
District Manager
Consumer Goods
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cognistix?

Not all workforce management systems are built to a simplicity, Cognistix have found the way to put reliability in your hands and make it friendly user. Review collected by and hosted on G2.com.

What do you dislike about Cognistix?

Not having a GPS locator on mobile app, by this way we can track if associates/employees are where they need to be and confirming that all clients are in fact be taking care of. Review collected by and hosted on G2.com.

What problems is Cognistix solving and how is that benefiting you?

In being able to direct a broader group remotely and not physically. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cognistix?

Easy to navigate the system which is fairly intuitive. The system makes it relatively easily complete reports very quickly due to the drop down menus or boxes to fill in the data required. The system is easy to look at and utilizes an easy on the eyes color scheme . Review collected by and hosted on G2.com.

What do you dislike about Cognistix?

The system seemed like it would require a fast internet speed. If using the system on a broadband or wireless card, the system would seem to lag or provide technical issues preventing the reports to go thru successfully. Using the system on a mobile device also seemed very slow and caused navigation issues which could not be fixed unless the report was completed on a desktop with a strong internet connection. Review collected by and hosted on G2.com.

Recommendations to others considering Cognistix:

Ease of use. Review collected by and hosted on G2.com.

What problems is Cognistix solving and how is that benefiting you?

Compiling data makes it easier when using the system. Review collected by and hosted on G2.com.

SN
Director
Retail
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cognistix?

Jet has given me hours back. The ability to complete work right from the field is amazing. No more taking notes all day and entering the info into spreadsheets at night. The data is sortable and offers quantifiable results to our clients. Review collected by and hosted on G2.com.

What do you dislike about Cognistix?

There is nothing that I dislike about the product. Jet provides all the tools I need to complete the work in an excellent fashion. Review collected by and hosted on G2.com.

Recommendations to others considering Cognistix:

Worth the investment. Review collected by and hosted on G2.com.

What problems is Cognistix solving and how is that benefiting you?

The ability to instantly run a report to offer our clients measurable results is unparalleled. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
EC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cognistix?

The partnership we share with our Cognisitx teammates is second to none. They treat our business goals and needs as their own. Their sense of urgency to meet or exceed our expectations and timelines is always appreciated and enables us to in-turn better serve our Clients. Review collected by and hosted on G2.com.

What do you dislike about Cognistix?

At this time I don't believe there is anything I don't like. Review collected by and hosted on G2.com.

What problems is Cognistix solving and how is that benefiting you?

Attempting to transition a team of reporting associates from a paper/fax based system to a fully integrated reporting and planning tool. We've launched two phases and have seen significant improvements in accuracy, efficiency, and effectiveness. Review collected by and hosted on G2.com.