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CloudSense Reviews & Product Details

CloudSense Overview

What is CloudSense?

Since 2009, we have been helping ambitious services enterprises to thrive in a digital-first economy by transforming sales to increase productivity and grow profitability. Since then, we have grown at a remarkable rate, with a team of almost 300 expert solutions consultants, business professionals and engineers support our growing global community of customers across four continents. Leading communications and media providers including BT, Telstra, Informa and Spotify use CloudSense’s portfolio of applications to streamline the entire customer lifecycle, providing a better customer experience while improving business performance.

CloudSense Details
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Product Description

CloudSense’s Salesforce-native platform is trusted across multiple industries to deliver commerce for every channel. With enterprise-grade CPQ (Configure Price Quote), Order Management, Pricing Management, Contract Lifecycle Management, eCommerce, and Product Catalog, CloudSense enables you to sell more, launch faster and reduce costs by providing connected, digital-first customer experiences.

How do you position yourself against your competitors?

CloudSense delivers a single integrated Salesforce-native platform, enabling you to seamlessly Configure, Price, Quote (CPQ) within Salesforce to sell more, launch faster and exceed customer expectations. With CloudSense you can deliver the full customer journey – across all your channels – going beyond the sale to manage your orders all the way through to fulfilment.


Seller Details
Year Founded
2009
HQ Location
London, United Kingdom
Twitter
@cloudsense
1,283 Twitter followers
LinkedIn® Page
www.linkedin.com
161 employees on LinkedIn®
Phone
+44 20 7580 6685
Description

CloudSense is a cloud-based platform designed to enhance the capabilities of sales, marketing, and service teams within complex enterprise environments. Their solution focuses on optimizing and automating sales and delivery processes, making it easier for organizations to manage offers, orders, and operations in industries with intricate product and service configurations.The CloudSense platform integrates seamlessly with CRM systems, such as Salesforce, to provide a comprehensive suite of tools that support order management, CPQ (Configure, Price, Quote), and digital commerce. This integration helps businesses align their data across all customer interactions, ensuring a consistent and personalized customer experience across all sales channels.With a strong emphasis on scalability and adaptability, CloudSense aims to help businesses in sectors like telecommunications, media, utilities, and government, manage complex transactions and adapt to changing market conditions, thereby accelerating their digital transformation initiatives.


EC
Overview Provided by:

CloudSense Integrations

(1)
Integration information sourced from real user reviews.

Recent CloudSense Reviews

HP
Hardik P.Mid-Market (51-1000 emp.)
4.5 out of 5
"A comprehensive look at its services"
One of the best things about it is how it handles the complex sales processes. If you are dealing with a lot of subscription based custom pricing m...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Game Changer for CPQ and Order Management"
I like the integration of CloudSense with Salesforce. Also the user friendly interface for better understanding.
DM
Daniel M.Small-Business (50 or fewer emp.)
5.0 out of 5
"fun and accessible for all"
The fact that i don’t have to look for anything, it is all already there

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

10 months

Perceived Cost

$$$$$
View More Pricing Information

CloudSense Media

CloudSense Demo - The world's most powerful CPQ
With our powerful CPQ engine at the heart of your business, you can drive growth in any channel, segment or product line.
CloudSense Demo - CloudSense for Communications
With our powerful CPQ engine for B2B & B2C buying experiences, you can drive growth in any channel, segment or product line.
CloudSense Demo - CloudSense for Media
Sell, book and monetize your multi-media advertising campaigns more effectively and efficiently with our Salesforce-native Ad Sales & Order Management system.
Answer a few questions to help the CloudSense community
Have you used CloudSense before?
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94 CloudSense Reviews

4.3 out of 5
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94 CloudSense Reviews
4.3 out of 5
94 CloudSense Reviews
4.3 out of 5
G2 reviews are authentic and verified.
HP
Senior Software Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CloudSense?

One of the best things about it is how it handles the complex sales processes. If you are dealing with a lot of subscription based custom pricing models, it really helps things organised and efficient. Review collected by and hosted on G2.com.

What do you dislike about CloudSense?

One downside I felt was that it is quite tricky to set it up and use at first. Specially for those teams who are not familiar with salesforce. Review collected by and hosted on G2.com.

What problems is CloudSense solving and how is that benefiting you?

biggest problem solved by cloudsense for us was automation. By integrating seamlessly with salesforce, it speeds up sales cycles, ensures pricing accuracy and improved overall efficiency. Review collected by and hosted on G2.com.

GN
Full Stack Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CloudSense?

It offers automation that simplifies sales making and it is easier to configure price and manage orders. Review collected by and hosted on G2.com.

What do you dislike about CloudSense?

I don't like the blog part of cloud Sense it is very disgusting as a user prospective for me. Review collected by and hosted on G2.com.

What problems is CloudSense solving and how is that benefiting you?

They have to mainly focus on solves complex sales and order management challenges Review collected by and hosted on G2.com.

AS
Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CloudSense?

Best software for the contract management. Contract making, Contract Status and ll Review collected by and hosted on G2.com.

What do you dislike about CloudSense?

Nothing as to say as dislike. It works perfectly fine Review collected by and hosted on G2.com.

What problems is CloudSense solving and how is that benefiting you?

It is helping in migrate the workload. Review collected by and hosted on G2.com.

DM
sales
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CloudSense?

The fact that i don’t have to look for anything, it is all already there Review collected by and hosted on G2.com.

What do you dislike about CloudSense?

there isn’t much to not like besides wishing it is free Review collected by and hosted on G2.com.

What problems is CloudSense solving and how is that benefiting you?

time saver Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CloudSense?

I like the integration of CloudSense with Salesforce.

Also the user friendly interface for better understanding. Review collected by and hosted on G2.com.

What do you dislike about CloudSense?

As of now there is nothing for me to dislike the CloudSense Review collected by and hosted on G2.com.

What problems is CloudSense solving and how is that benefiting you?

It helps me to streamline the complex sales process very efficiently. Review collected by and hosted on G2.com.

SH
Junior Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CloudSense?

The user interface improvement that ships with the solution is a great advantage for a sales process that needs an upgrade in terms of appearance and also the data model Review collected by and hosted on G2.com.

What do you dislike about CloudSense?

The solutions that are available for an economic budget lack in performance. There is a need for a serverless backend or at least server-side logic that is lighter, leveraging the power of the CRM upon which it is installed Review collected by and hosted on G2.com.

What problems is CloudSense solving and how is that benefiting you?

Cloudsense helps in providing a refreshing experience to sales agents who are accustomed to an outdated suite. It also helps in setting up a better data orchestration process Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about CloudSense?

Solution mangement upgrade having java script so we can easily calculate number of rule or complex logic in client side Review collected by and hosted on G2.com.

What do you dislike about CloudSense?

sales console where all logic was run at server side. For heavy product it was take more time and was throw CPU timeout error Review collected by and hosted on G2.com.

What problems is CloudSense solving and how is that benefiting you?

princing easily calculate with the help of rule and predicate. After solution mangement upgadre, we can easily work on client side. clousense provide all end to end service for customer. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CloudSense?

I love the simplicity and the user interface. This is a powerful product that helps us every day Review collected by and hosted on G2.com.

What do you dislike about CloudSense?

There is some difficulty importing and exporting and summaries but it can be overcome. Review collected by and hosted on G2.com.

Recommendations to others considering CloudSense:

It’s worth it! Review collected by and hosted on G2.com.

What problems is CloudSense solving and how is that benefiting you?

It helps us manage subscriptions easier as well as navigate sales force Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CloudSense?

They try hard to have good customer experience Review collected by and hosted on G2.com.

What do you dislike about CloudSense?

The implementation took very long. There was no understanding of the requirments that our business had. They developed a solution that made sence for them and we had to re-develop it to fit our business (for example: the initial design was not able to split up a contract in y1 and y2)

The development team was junior and seemed like there was only one person that understood our needs. If he was not on the call - we could not make any progress.

The system is cluncky. Takes a lot of clicks to create a product basket and there is a lot of waiting in between clicks. Review collected by and hosted on G2.com.

Recommendations to others considering CloudSense:

Go with another system Review collected by and hosted on G2.com.

What problems is CloudSense solving and how is that benefiting you?

We were solving our CPQ and CLM needes. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CloudSense?

Great self help tools that allow you to manage your account yourself. Review collected by and hosted on G2.com.

What do you dislike about CloudSense?

Sometime unclear as to capabilities of the tools Review collected by and hosted on G2.com.

What problems is CloudSense solving and how is that benefiting you?

Using ClouseSense for eCommerce tracking for my salesforce Review collected by and hosted on G2.com.