Save to My Lists
Optimized for quick response

Blackboard Reviews & Product Details

Blackboard Overview

What is Blackboard?

As learner lifestyles change, you need an inclusive, flexible, and insightful LMS to provide engaging educational experiences and meet the needs of learners from all backgrounds. Strategically focused on making instructors more effective and efficient, Blackboard® is pioneering the use of AI to inspire and streamline the course-building process, has new flexible grading tools that make grading less grating, and provides in-line insights that make it easier to identify and engage with students who need support. And with the fastest rate of product development on the market, we're just getting started. Powered by a community of millions of learners, instructors and administrators across more than 70 countries, Blackboard is designed in collaboration with educators, and truly is the LMS for modern teaching and learning. Visit Anthology.com/learn to see what’s new. 

Blackboard Details
Product Website
Languages Supported
Arabic, Czech, Welsh, Danish, German, English, French, Hebrew, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional)
Show LessShow More
Product Description

Blackboard is a scalable, reliable foundation for a world-class learning experience. Our flexible learning platform enables you to extend online learning, increase engagement and optimize learning outcomes.


Seller Details
Seller
Anthology
Company Website
Year Founded
1988
HQ Location
Boca Raton, FL
Twitter
@AnthologyInc
1,236 Twitter followers
LinkedIn® Page
www.linkedin.com
4,691 employees on LinkedIn®
Phone
800.483.9106
Description

Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Millions of students around the world are supported throughout their education journey via Anthology’s ecosystem of flagship SaaS solutions and supporting services, including the award-winning Blackboard® (LMS), Anthology® Student (SIS/ERP), and Anthology® Reach (CRM). Through the Power of Together, we are uniquely inspiring educators and institutions with innovation that is meaningful, simple and intelligent to help customers redefine what’s possible and create life-changing opportunities for people everywhere. www.anthology.com.


TC
Overview Provided by:

Recent Blackboard Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Sixteen Candles"
I have been an LMS administrator and faculty with Blackboard Learn for 16 years, so my answers have some background. I particularly like Blackboard...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Satisfied Blackboard customer of over 20 years."
The customer service provided by our account representative.
RK
Rahul K.Enterprise (> 1000 emp.)
5.0 out of 5
"Blackboard for the Rescue of Training & Development"
The current capability of AI that recently featured is by far the game changer for us. It helps speedup the course and assessment delivery that are...

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

Average Discount

11%

Perceived Cost

$$$$$
View More Pricing Information

Blackboard Media

Official Downloads

Answer a few questions to help the Blackboard community
Have you used Blackboard before?
Yes

Video Reviews

990 Blackboard Reviews

4.0 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
990 Blackboard Reviews
4.0 out of 5
990 Blackboard Reviews
4.0 out of 5

Blackboard Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
RK
Blackboard Systems Developer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Blackboard?

The current capability of AI that recently featured is by far the game changer for us. It helps speedup the course and assessment delivery that are designed using the AI structure and questions. From User Interface which is super easy to use for anyone, the third party tools implementation are all just amazing and super easy. Intergration is another thing that I love the most. Customer support is as a smooth as it should be. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

I won't say I hate but one thing that needs to be improved is the Reporting framework. Review collected by and hosted on G2.com.

What problems is Blackboard solving and how is that benefiting you?

Rolling out thousands of courses across 30 plus programme and 80 plus subjects to 5000 plus students studying on campus or an online mode are not an easy task. We need a scalable, easy to use, easy to implement and equally easy to integrated solution for our LMS. This is where Blackboard comes in to the picture. The way the platform is designed and the features it offers not only makes the admin task super easy but also helps academics to manage the overall academic operations as well. Review collected by and hosted on G2.com.

RS
Senior Instructional Designer and Senior Lecturer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Blackboard?

Calendar tool = makes it easy for students to see when assessments are due, and the auto reminders are great

Gradebook = being able to post all at once or as you go is handy

Peer Eval = student feedback on each other's work is sometimes more impactful than teacher feedback

Built in rubric = make no more questions about "why did I get X grade"

Analytics = easier to track each student and assess projects. If grades are low, is it because of questions or students?

Partner = LTI tools for integration are easy to use, so long as they (3rd party vendor) haven't changed something. When they do = you have to resync or sometimes remove and then add again. Which can play havoc with the grade book, if you don't download a copy of what you had already before doing this. I learned the HARD way. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

Grade book gets very complicated if you want to drop more than 1 lowest grade. If you use weighted categories, you have to make a weighted column for just that category, then have the overall grade be the total of what each of these is to get accuracy. I have to convert mine to PTS for each category so that the students can understand and verify against Excel calculations.

Additionally, if you teach multiple sections of the same course and merge so that you only have to upload in one = the grade book is a beast to separate these out and track each by course.

The lack of the ability to create and use your own badges, and lord forbid you mess up = means you can't edit them, you have to start all over again. Having a badge designed for "XYZ" requirement that all students in a program must complete is needed. They could then share that badge with all of their professors and not have to complete the assessments multiple times or upload screenshots as proof. Being able to auto-populate or follow the student is needed.

If I set up an assessment to be a completion grade, it should not require that I manually type in a number. I should be able to select the cell with my mouse and choose either complete or not.

Messaging via Bb, when we need to do this through Outlook, so thatthe legal team has a record of all communication. Plus I don't need yet another APP to track messages. I already have email, Zoom, Teams, etc...

Being able to upload video and audio files as attachments should not be allowed. They should all have to be uploaded to the My Media and then deployed. Review collected by and hosted on G2.com.

What problems is Blackboard solving and how is that benefiting you?

Transparency of course expectations and grades. No more what are we doing, what did I miss, what is my grade. It puts ownership back on the students. Review collected by and hosted on G2.com.

RK
Senior Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()
What do you like best about Blackboard?

Oh Where to start, I mean there's so much useful tools and features that makes our learning operations so smooth. From easy navigation, to complex business operations through Genius SIS, from scalable platform solution to integration to third-party tools and icing on cake, the support that we get. This is an all rounder easy to use, easy to implement scalable platform that any L&D or an institution need. Blackboard has evolve from just another LMS to must have platform and now with feature pack with AI capability. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

The reporting tool still needs to improve which I am sure will be on their priority list. This is one of the area where pulling the report still depends on tools like Illuminate, Power BI and/or Direct Database. Review collected by and hosted on G2.com.

What problems is Blackboard solving and how is that benefiting you?

With complex academic structure distributed in more than 10 campuses. We have over 5000+ courses to rollout every year. From updating the materials to rolling out the changes to each of the courses are very challenging and time consuming even when you have a global team. This would not be possible if we do not have the Blackboard capability to realtime rollout of any changes. This has been a one stop solution for our complex needs of academic operations, this not only saves hundreds of hours but also makes our life easier. Review collected by and hosted on G2.com.

DS
Professor, Health Science, Social & Community Service Programs- Seneca College
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Blackboard?

User friendly-Centralized Learning Hub: Blackboard offers a single platform where students can access course materials, submit assignments, view grades, and communicate with instructors—all in one place. This organization helps streamline learning and keeps students focused.

Flexible Assessment Tools: Blackboard supports a wide variety of assessments including quizzes, discussion boards, journals, and group work, with customizable grading rubrics and feedback options that help instructors tailor evaluations to learning goals.

Integration and Accessibility: Blackboard integrates well with tools like Zoom, Turnitin, and Respondus, and is designed to be accessible for students with different needs, including screen reader compatibility and flexible content delivery options. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

One common challenge of Blackboard is its user interface complexity. Many users—both students and instructors—find the platform unintuitive and difficult to navigate, especially when locating assignments, discussion posts, or course materials across multiple folders or modules. This can lead to frustration and missed deadlines, particularly for those new to the system. Review collected by and hosted on G2.com.

What problems is Blackboard solving and how is that benefiting you?

One problem that Blackboard solved for you is centralizing course management and communication. Before using Blackboard, it may have been challenging to share course outlines, readings, assignments, grades, and announcements in one organized place. Blackboard streamlined this by allowing you to manage all course materials, track student progress, and communicate with students efficiently in a single platform—saving time and improving consistency across your teaching. Review collected by and hosted on G2.com.

ST
Learning Technology Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about Blackboard?

Learn ultra is clearly designed with ease for the learner and tutor at it's heart. The new AI tools are underpinned by strong pedagogical principles, designed to help the tutor with idea generation, taking some of the legwork out of designing strong formative assessment and feedback tools.

The platform is continuously growing in response to customer feedback and since the merge with anthology is clearly placing learners needs at the heart of everything it does. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

From an admin perspective the systems are still a bit outdated. It would be nice for those to get an overhaul on a par with the learning experience. I don't want to have to jump through hoops and add myself to courses in order to assist my users with copying content over for instance. But I'm sure these changes will come with time Review collected by and hosted on G2.com.

What problems is Blackboard solving and how is that benefiting you?

It is providing a secure space for assessment information and submission, as well as providing additional context outside of the lecture environment for our students to study from. Review collected by and hosted on G2.com.

JP
Owner and CEO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Blackboard?

Blackboard ULTRA offers a sleek and intuitive interface that enhances the overall user experience. The streamlined navigation makes it easy to access course materials, assignments, and grades. The integration of various tools such as Collaborate for virtual classrooms and the mobile app for on-the-go access are particularly beneficial. The platform's ability to support multimedia content and interactive elements fosters a more engaging learning environment. Additionally, the analytics and reporting features provide valuable insights into student performance and engagement, helping educators tailor their teaching strategies effectively. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

While Blackboard ULTRA has many strengths, there are areas that could be enhanced. The system occasionally experiences performance issues, such as slow loading times and occasional glitches, which can disrupt the user experience. The customization options for course layouts and themes are somewhat limited, which may not cater to all educators' preferences. Additionally, the integration with third-party tools and applications could be more seamless to avoid compatibility issues. Improving the user support and documentation would also be beneficial, as users sometimes find it challenging to navigate certain features without adequate guidance. Review collected by and hosted on G2.com.

What problems is Blackboard solving and how is that benefiting you?

Blackboard ULTRA is designed to tackle several common challenges in the educational landscape. One of its primary strengths is streamlining course management. Instructors find it much easier to organize and manage course materials, assignments, and grades, ensuring that everything is in one accessible place for both them and their students. This organization helps students stay on top of their coursework and access the resources they need without hassle.

The platform also significantly enhances student engagement. By supporting multimedia content and interactive elements, Blackboard ULTRA makes learning more dynamic and interesting. Features like Blackboard Collaborate enable virtual classrooms and real-time interactions, fostering a more connected learning environment.

Accessibility is another area where Blackboard ULTRA excels. It includes features that cater to diverse learning needs, ensuring that all students can fully participate in their courses. Additionally, the platform's performance tracking and analytics tools provide educators with valuable insights into student performance and engagement. These insights allow teachers to tailor their strategies to better meet the needs of their students.

Finally, Blackboard ULTRA offers integration with various third-party tools and applications. This integration enhances the overall functionality of the platform, creating a more cohesive and efficient educational experience. By addressing these issues, Blackboard ULTRA helps create a more efficient, engaging, and accessible learning environment for everyone involved. Review collected by and hosted on G2.com.

VC
College Teacher
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Blackboard?

I've been following the development of Blackboard for almost eight years. The constant effort to make changes and improvements always surprises. Two other aspects that deserve to be highlighted are the stability of the system and, especially, the UX team, always willing to help. In addition, events, seminars, and support materials always help to improve the experience of teachers and students. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

The mobile app has improved a lot in recent times, but it still needs improvement, especially regarding speed. Many students who rely on the app to attend online classes also complain about the lack of consistency regarding the desktop experience. Review collected by and hosted on G2.com.

What problems is Blackboard solving and how is that benefiting you?

As said earlier, I consider Blackboard as a work partner. It helps organize content, connect with students, and integrate face-to-face and digital activities. In addition, the constant addition of features minimizes the need for off-platform actions, which simplifies students' lives and helps them direct their attention to what really matters in class. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Blackboard?

Blackboard continues to be a robust and reliable instructional management system, offering a wide range of features that support both in-person and online learning environments. One of its standout capabilities is the platform’s seamless support for multimedia content, which enhances the teaching and learning experience for both students and instructors.

A particularly valuable feature is the ability for students to submit video assignments directly within the platform. This is especially beneficial in courses where verbal communication, presentation skills, or demonstrations are essential components of the learning outcomes. Students can easily upload recorded videos or use integrated tools like Kaltura to record and submit their work, allowing for more dynamic and expressive assignments.

Equally impressive is Blackboard’s support for instructors to provide video and audio feedback on student submissions. This capability brings a personal, human touch to online feedback, fostering stronger instructor-student connections. Instead of relying solely on text comments, instructors can clarify complex points, offer encouragement, and convey tone more effectively through multimedia responses.

The discussion boards in Blackboard are another area of strength. They are well-organized, easy to navigate, and support threaded conversations that promote meaningful peer-to-peer and student-to-instructor interaction. Instructors can moderate discussions, embed media, and structure forums in a way that aligns with course objectives and encourages active engagement.

Overall, Blackboard offers a comprehensive, user-friendly suite of tools that support innovative and interactive instruction. Its support for video assignment submission, multimedia feedback, and robust discussion boards makes it a highly effective platform for both traditional and modern teaching approaches. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

Blackboard is cumbersome to students as it has so many bells and whistles for them to access. Review collected by and hosted on G2.com.

What problems is Blackboard solving and how is that benefiting you?

Offering students a LMS that provides them access to many tools and content. Review collected by and hosted on G2.com.

BM
Distance Education Technology Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Blackboard?

Our institution is making an exciting transition from Blackboard Original to Blackboard Ultra course view. The Ultra platform boasts a range of innovative features that our students are discovering to be much more user-friendly than the Original version. Remarkably, the support we receive from our dedicated engineering team is exceptional. They consistently address any issues I raise within 24 hours, and in the rare event of a system outage—something that has happened only once in five years—they mobilize immediately to resolve it. This level of responsiveness and commitment significantly enhances our learning environment, making it easier for faculty and students to thrive. The pricing dropped dramatically when Anthology purchased Blackboard. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

It is hard to come up with a downside to Blackboard. I must say slow down on the new features until we can catch up. Review collected by and hosted on G2.com.

What problems is Blackboard solving and how is that benefiting you?

Blackboard is becoming more intuitive and user-friendly. This is a great benefit because students can navigate the online environment without much interaction. Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Blackboard?

Blackboard Ultra is really intuitive and user friendly for the newer generation. Students have enjoyed using and have not needed much instruction to use the system well. It also adjusted to the screen size making it easier to use in tablets and smartphones. As a faculty user, I really enjoy the grade center and the ability to view all assignments for a specific student. We have never had issues with support, and they usually answer in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Blackboard?

As an admin user, the admin portal is still in the older format and can be a bit confusing sometimes. Review collected by and hosted on G2.com.

What problems is Blackboard solving and how is that benefiting you?

Blackboard is the LMS used in our University. It serves as the point of access for all students to access their course content, as well as, for staff to access and receive training information. Review collected by and hosted on G2.com.