Compare Dynamics 365 Sales and Sugar Sell

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At a Glance
Dynamics 365 Sales
Dynamics 365 Sales
Star Rating
(1,600)3.8 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Information
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plans
Sugar Sell
Sugar Sell
Star Rating
(767)3.8 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Information
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plans
Featured Products
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Browse all 3 pricing plans
Sugar Sell
Sell Essentials
$19.00
Per Month
Browse all 6 pricing plans
Free Trial
Dynamics 365 Sales
No trial information available
Sugar Sell
No trial information available
Ratings
Meets Requirements
8.1
1,276
8.0
609
Ease of Use
7.4
1,282
7.6
645
Ease of Setup
7.2
402
7.2
342
Ease of Admin
7.6
385
7.7
317
Quality of Support
7.5
1,119
7.6
552
Has the product been a good partner in doing business?
7.8
380
7.8
301
Product Direction (% positive)
6.3
1,256
7.0
596
Features by Category
Sales Force Automation
8.1
952
|
Verified
8.2
501
|
Verified
7.9
668
|
Verified
7.6
321
7.9
891
|
Verified
7.8
468
|
Verified
7.8
960
|
Verified
7.7
486
|
Verified
7.6
726
|
Verified
7.2
357
|
Verified
7.9
855
|
Verified
7.4
411
|
Verified
7.6
721
|
Verified
7.3
345
|
Verified
7.8
710
|
Verified
7.4
347
|
Verified
8.0
760
|
Verified
7.7
375
|
Verified
Marketing Automation
7.6
745
|
Verified
7.1
353
|
Verified
7.5
723
|
Verified
7.2
360
|
Verified
7.8
809
|
Verified
7.9
426
|
Verified
7.6
633
|
Verified
7.0
311
|
Verified
Customer Support
8.0
700
|
Verified
7.9
385
|
Verified
7.8
664
|
Verified
7.6
347
|
Verified
7.9
686
|
Verified
7.7
357
|
Verified
7.7
595
|
Verified
7.4
291
7.9
622
|
Verified
7.7
312
|
Verified
Reporting & Analytics
7.9
886
|
Verified
7.7
468
|
Verified
7.9
935
|
Verified
8.0
474
|
Verified
7.6
776
|
Verified
7.4
365
|
Verified
Mobile & Social
7.5
548
|
Verified
7.2
268
|
Verified
7.6
542
|
Verified
7.2
266
|
Verified
7.4
612
|
Verified
7.4
329
|
Verified
Platform
8.1
287
|
Verified
8.2
259
|
Verified
8.1
302
|
Verified
7.8
254
|
Verified
8.2
295
|
Verified
8.1
267
|
Verified
7.9
222
|
Verified
7.9
167
|
Verified
7.9
245
|
Verified
8.2
213
|
Verified
7.8
271
|
Verified
7.5
215
|
Verified
7.7
286
|
Verified
7.6
255
|
Verified
7.8
250
|
Verified
7.2
198
|
Verified
Integration
7.9
293
|
Verified
7.6
259
|
Verified
7.8
228
|
Verified
7.7
201
|
Verified
7.6
234
|
Verified
7.3
197
|
Verified
Generative AI
8.1
12
6.1
27
8.7
20
Not enough data
Data Sourcing
8.9
19
Not enough data
8.8
19
Not enough data
8.7
18
Not enough data
8.2
19
Not enough data
8.9
18
Not enough data
Predictive Analytics
9.0
18
Not enough data
8.7
18
Not enough data
8.4
18
Not enough data
8.4
18
Not enough data
Sales Management
8.9
19
Not enough data
8.8
18
Not enough data
8.6
19
Not enough data
8.8
19
Not enough data
8.6
6
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales
Dynamics 365 Sales
Sugar Sell
Sugar Sell
Dynamics 365 Sales and Sugar Sell are categorized as CRM
Unique Categories
Dynamics 365 Sales
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
Sugar Sell
Sugar Sell has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
31.1%
Mid-Market(51-1000 emp.)
39.3%
Enterprise(> 1000 emp.)
29.6%
Sugar Sell
Sugar Sell
Small-Business(50 or fewer emp.)
35.1%
Mid-Market(51-1000 emp.)
48.5%
Enterprise(> 1000 emp.)
16.4%
Reviewers' Industry
Dynamics 365 Sales
Dynamics 365 Sales
Information Technology and Services
12.8%
Computer Software
8.5%
Retail
4.0%
Marketing and Advertising
3.9%
Financial Services
3.8%
Other
67.1%
Sugar Sell
Sugar Sell
Information Technology and Services
13.2%
Computer Software
10.5%
Marketing and Advertising
5.8%
Financial Services
5.7%
Construction
2.7%
Other
62.2%
Most Helpful Reviews
Dynamics 365 Sales
Dynamics 365 Sales
Most Helpful Favorable Review
WJ
Wyeth J.
Verified User in Biotechnology

Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...

Most Helpful Critical Review
Verified User
G
Verified User

We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...

Sugar Sell
Sugar Sell
Most Helpful Favorable Review
CH
Cristi H.
Verified User in Marketing and Advertising

First off, you can't beat the price. Secondly, the open source CRM can be customized easily right out-of-the-box. Furthermore, if you're willing to shell out a little extra money to a third-party Sugar vendor, your options are endless when it comes to...

Most Helpful Critical Review
EC
Eugene C.
Verified User in Venture Capital & Private Equity

Not as robust as salesforce, but it works just fine for a pilot installation

Alternatives
Dynamics 365 Sales
Dynamics 365 Sales Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Zoho CRM
Zoho
Add Zoho CRM
Sugar Sell
Sugar Sell Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Zoho CRM
Zoho
Add Zoho CRM
Pipedrive
Pipedrive
Add Pipedrive
Discussions
Dynamics 365 Sales
Dynamics 365 Sales Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
will microsoft dynamics undergo more repackages
1 comment
MP
They are updating annually their NAV product so I would assume they will be updating their CRM application as well.Read more
Sugar Sell
Sugar Sell Discussions
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers. Costs vary depending on edition, here are the breakdowns, in terms of user...Read more