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- Microsoft Dynamics 365 Sales-vs-HubSpot Sales Hub
Compare Dynamics 365 Sales and HubSpot Sales Hub 
At a Glance
Market Segments
Mid-Market (39.3% of reviews)
Small-Business (62.0% of reviews)
Entry-Level Pricing
$210/month per user
$0.00
Dynamics 365 Sales
Star Rating
(1,600)3.8 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansHubSpot Sales Hub
Star Rating
(12,298)4.4 out of 5
Market Segments
Small-Business (62.0% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansFeatured Products
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Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Dynamics 365 Sales
No trial information availableHubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
8.1
1,276
8.6
9,263
Ease of Use
7.4
1,282
8.7
9,690
Ease of Setup
7.2
402
8.4
3,736
Ease of Admin
7.6
385
8.6
2,958
Quality of Support
7.5
1,119
8.6
8,351
Has the product been a good partner in doing business?
7.8
380
8.8
2,914
Product Direction (% positive)
6.3
1,256
8.7
8,846
Features by Category
Sales Force Automation
8.1
952
|
Verified
8.7
5703
|
Verified
7.9
668
|
Verified
Feature Not Available
7.9
891
|
Verified
8.5
5554
|
Verified
7.8
960
|
Verified
8.5
5753
|
Verified
7.6
726
|
Verified
7.8
3876
|
Verified
7.9
855
|
Verified
8.5
4726
|
Verified
7.6
721
|
Verified
7.8
2938
|
Verified
7.8
710
|
Verified
7.9
2846
|
Verified
8.0
760
|
Verified
8.2
2140
Marketing Automation
7.6
745
|
Verified
8.7
5066
|
Verified
7.5
723
|
Verified
8.5
4740
|
Verified
7.8
809
|
Verified
8.8
4871
|
Verified
7.6
633
|
Verified
8.2
4136
|
Verified
Customer Support
8.0
700
|
Verified
8.3
3330
|
Verified
7.8
664
|
Verified
8.2
2164
7.9
686
|
Verified
8.5
2995
|
Verified
7.7
595
|
Verified
8.1
2986
|
Verified
7.9
622
|
Verified
8.3
3223
|
Verified
Reporting & Analytics
7.9
886
|
Verified
8.2
5454
|
Verified
7.9
935
|
Verified
8.4
5811
|
Verified
7.6
776
|
Verified
8.0
3995
|
Verified
Mobile & Social
7.5
548
|
Verified
8.0
3525
|
Verified
7.6
542
|
Verified
8.2
2181
|
Verified
7.4
612
|
Verified
7.7
3844
|
Verified
Platform
8.1
287
|
Verified
8.1
2610
|
Verified
8.1
302
|
Verified
8.3
2224
|
Verified
8.2
295
|
Verified
8.5
2686
|
Verified
7.9
222
|
Verified
8.2
2002
|
Verified
7.9
245
|
Verified
7.5
1702
7.8
271
|
Verified
8.0
2300
|
Verified
7.7
286
|
Verified
8.7
2694
|
Verified
7.8
250
|
Verified
8.1
1398
Integration
7.9
293
|
Verified
8.4
2032
|
Verified
7.8
228
|
Verified
8.2
2138
|
Verified
7.6
234
|
Verified
8.2
2004
|
Verified
Generative AI
8.1
12
7.5
434
Configuration - cpq
Not enough data
9.2
64
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
65
Not enough data
9.1
65
Pricing
Not enough data
8.9
60
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
9.0
61
Not enough data
9.0
67
Not enough data
Feature Not Available
Quoting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
64
Not enough data
9.1
62
Not enough data
9.2
64
Admin
Not enough data
Feature Not Available
Not enough data
7.8
199
Not enough data
8.5
267
Not enough data
8.3
239
Channels
Not enough data
8.8
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.6
285
Not enough data
8.3
228
Not enough data
8.4
200
Not enough data
8.6
275
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
497
Not enough data
8.6
593
Not enough data
8.9
621
Not enough data
8.9
628
Organization
Not enough data
9.0
650
Not enough data
8.8
636
Not enough data
8.6
574
Performance Analysis
Not enough data
8.3
528
Not enough data
8.8
637
Sales Analysis
Not enough data
8.5
533
Not enough data
8.7
589
Generative AI
Not enough data
8.0
131
Not enough data
8.1
130
Integrated Workflows
Not enough data
8.9
1389
Not enough data
9.0
1430
Not enough data
8.3
1205
Not enough data
8.2
1109
Not enough data
8.8
1280
Not enough data
8.7
1143
Not enough data
8.6
1072
Repeatability and Reportability
Not enough data
8.6
1244
Not enough data
8.8
1308
Not enough data
8.6
1285
Not enough data
8.2
1162
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.3
1018
Not enough data
8.2
986
Not enough data
8.3
976
Not enough data
7.9
857
Not enough data
7.8
805
Generative AI
Not enough data
7.4
270
Call Analytics
Not enough data
8.3
270
Not enough data
8.0
238
Not enough data
8.1
248
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.6
213
Not enough data
7.8
223
Generative AI
Not enough data
7.6
83
Customer Requirements
Not enough data
8.7
186
Not enough data
8.8
177
Not enough data
8.5
178
Contracts
Not enough data
8.7
164
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Revenue
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrations
Not enough data
8.3
459
Not enough data
9.0
653
Not enough data
8.4
522
Not enough data
8.5
510
Not enough data
7.8
424
Branding & Customizatio
Not enough data
8.6
563
Not enough data
8.8
583
Not enough data
8.4
507
Automatic Rules & Configurations
Not enough data
8.7
559
Not enough data
8.9
567
Not enough data
8.5
525
Data Sourcing
8.9
19
8.4
1199
8.8
19
8.5
1270
8.7
18
8.2
1141
8.2
19
8.7
1395
8.9
18
8.4
1235
Predictive Analytics
9.0
18
8.2
1195
8.7
18
8.2
1156
8.4
18
7.8
987
8.4
18
8.0
1117
Sales Management
8.9
19
8.8
1410
8.8
18
8.0
1101
8.6
19
8.5
1261
8.8
19
8.9
1473
Content Management
Not enough data
8.4
701
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
714
Not enough data
8.4
700
Analytics
Not enough data
8.5
779
Not enough data
8.5
782
Not enough data
8.5
726
Not enough data
8.3
703
Presentation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Calling
Not enough data
8.6
1105
Not enough data
8.2
899
Not enough data
8.6
1067
Not enough data
8.7
1097
Contacts
Not enough data
8.7
1172
Not enough data
8.5
1016
Not enough data
8.7
1076
Insights
Not enough data
9.1
1262
Not enough data
8.7
1104
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1009
Analytics
Not enough data
8.7
1931
Not enough data
8.8
1924
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
1973
Not enough data
8.9
1974
Not enough data
8.8
2066
Not enough data
Feature Not Available
Not enough data
8.9
2051
Generative AI
Not enough data
7.6
342
Incentives
Not enough data
8.0
662
Not enough data
8.2
739
|
Verified
Not enough data
7.7
610
|
Verified
Not enough data
8.5
833
Personalization
Not enough data
8.5
856
Not enough data
8.6
984
|
Verified
Not enough data
8.9
1083
|
Verified
Not enough data
8.5
879
|
Verified
Administrative
Not enough data
8.7
913
|
Verified
Not enough data
8.5
793
|
Verified
Not enough data
8.4
752
Categories
Categories
Shared Categories
Dynamics 365 Sales and HubSpot Sales Hub are categorized as CRM and Sales Analytics
Unique Categories
Dynamics 365 Sales is categorized as Sales Coaching
HubSpot Sales Hub is categorized as Quote-to-Cash, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Visitor Identification, Email Tracking, Sales Performance Management, CPQ, and Business Scheduling
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.8%
Computer Software
8.5%
Retail
4.0%
Marketing and Advertising
3.9%
Financial Services
3.8%
Other
67.1%
Computer Software
16.1%
Information Technology and Services
12.1%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Most Helpful Reviews
Dynamics 365 Sales
Most Helpful Favorable Review
Wyeth J.
Verified User in Biotechnology
Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...
Most Helpful Critical Review
Verified User
We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Wyeth J.
Verified User in Biotechnology
Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Verified User
We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Alternatives
Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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