Best Enterprise CRM Software

JJ
Researched and written by Julie Jung

Products classified in the overall CRM category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business CRM to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business CRM category.

In addition to qualifying for inclusion in the CRM Software category, to qualify for inclusion in the Enterprise Business CRM Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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50 Listings in Enterprise CRM Software Available

(23,277)4.4 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Sales Cloud is a customer relationship management tool that integrates with various sales applications, provides real-time updates, and allows for lead management, opportunity tracking, and contact management.
    • Reviewers appreciate the ease of use, the ability to integrate with other work applications, the real-time updates, and the comprehensive features that aid in lead management, opportunity tracking, and contact management.
    • Users experienced difficulties in learning how to use the tool properly, issues with account updates, frequent need to sign in, slow customer support, and occasional system update delays.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesforce Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4,511
    Features
    3,895
    Lead Management
    2,335
    Customizability
    2,156
    Customization
    2,108
    Cons
    Learning Curve
    2,176
    Missing Features
    1,428
    Expensive
    1,397
    Limitations
    1,362
    Limited Features
    1,297
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Sales Cloud features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Workflow Capability
    Average: 8.5
    8.8
    Contact & Account Management
    Average: 8.6
    8.7
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    582,796 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,543 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Sales Cloud is a customer relationship management tool that integrates with various sales applications, provides real-time updates, and allows for lead management, opportunity tracking, and contact management.
  • Reviewers appreciate the ease of use, the ability to integrate with other work applications, the real-time updates, and the comprehensive features that aid in lead management, opportunity tracking, and contact management.
  • Users experienced difficulties in learning how to use the tool properly, issues with account updates, frequent need to sign in, slow customer support, and occasional system update delays.
Salesforce Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4,511
Features
3,895
Lead Management
2,335
Customizability
2,156
Customization
2,108
Cons
Learning Curve
2,176
Missing Features
1,428
Expensive
1,397
Limitations
1,362
Limited Features
1,297
Salesforce Sales Cloud features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
8.5
Workflow Capability
Average: 8.5
8.8
Contact & Account Management
Average: 8.6
8.7
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
582,796 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
(872)4.1 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, o

    Users
    • Consultant
    • Associate Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SAP Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    71
    Analytics
    39
    Features
    38
    Feature Richness
    35
    Integrations
    31
    Cons
    Learning Curve
    44
    Expensive
    27
    Slow Loading
    18
    Limited Customization
    15
    Not Intuitive
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SAP Sales Cloud features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Workflow Capability
    Average: 8.5
    8.2
    Contact & Account Management
    Average: 8.6
    8.2
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    301,122 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    125,049 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, o

Users
  • Consultant
  • Associate Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Enterprise
  • 35% Mid-Market
SAP Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
71
Analytics
39
Features
38
Feature Richness
35
Integrations
31
Cons
Learning Curve
44
Expensive
27
Slow Loading
18
Limited Customization
15
Not Intuitive
15
SAP Sales Cloud features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.2
Workflow Capability
Average: 8.5
8.2
Contact & Account Management
Average: 8.6
8.2
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
301,122 Twitter followers
LinkedIn® Page
www.linkedin.com
125,049 employees on LinkedIn®

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(12,293)4.4 out of 5
Optimized for quick response
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for grow

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HubSpot Sales Hub is a platform that provides insights for companies to drive decisions, allows tracking of sales data, and offers features for sales lead management and deal tracking.
    • Reviewers like the platform's ease of use, its ability to integrate with other platforms, the automation it provides, and its robust reporting and lead tracking features.
    • Reviewers experienced issues with the platform's high pricing, limitations in customization, complexity for beginners, and some features being locked behind higher-tier pricing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HubSpot Sales Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,019
    Features
    644
    Helpful
    470
    Intuitive
    465
    Integrations
    464
    Cons
    Missing Features
    393
    Limited Features
    325
    Learning Curve
    295
    Expensive
    203
    Limited Customization
    203
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HubSpot Sales Hub features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.7
    Contact & Account Management
    Average: 8.6
    8.5
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    801,661 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,117 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for grow

Users
  • Account Executive
  • Business Development Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HubSpot Sales Hub is a platform that provides insights for companies to drive decisions, allows tracking of sales data, and offers features for sales lead management and deal tracking.
  • Reviewers like the platform's ease of use, its ability to integrate with other platforms, the automation it provides, and its robust reporting and lead tracking features.
  • Reviewers experienced issues with the platform's high pricing, limitations in customization, complexity for beginners, and some features being locked behind higher-tier pricing.
HubSpot Sales Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,019
Features
644
Helpful
470
Intuitive
465
Integrations
464
Cons
Missing Features
393
Limited Features
325
Learning Curve
295
Expensive
203
Limited Customization
203
HubSpot Sales Hub features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.7
Contact & Account Management
Average: 8.6
8.5
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
801,661 Twitter followers
LinkedIn® Page
www.linkedin.com
11,117 employees on LinkedIn®
(145)4.7 out of 5
2nd Easiest To Use in CRM software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Floww.ai is an GenAI powered software suite enabling High Velocity sales for B2C & B2B2C businesses. Floww.ai’s integrated sales platform offers Sales Execution CRM, NoCode Instant Analytics, Ma

    Users
    • Business Development Manager
    Industries
    • Education Management
    • E-Learning
    Market Segment
    • 50% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Floww.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    103
    Intuitive
    34
    User-Friendly
    31
    Lead Management
    28
    Simple
    25
    Cons
    Missing Features
    18
    Lead Management Issues
    16
    Lead Management
    13
    Incomplete Information
    12
    Call Issues
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Floww.ai features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Workflow Capability
    Average: 8.5
    9.3
    Contact & Account Management
    Average: 8.6
    9.4
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Floww.ai
    Year Founded
    2023
    HQ Location
    Hyderabad, Telangana
    Twitter
    @letsflowwai
    92 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Floww.ai is an GenAI powered software suite enabling High Velocity sales for B2C & B2B2C businesses. Floww.ai’s integrated sales platform offers Sales Execution CRM, NoCode Instant Analytics, Ma

Users
  • Business Development Manager
Industries
  • Education Management
  • E-Learning
Market Segment
  • 50% Enterprise
  • 37% Mid-Market
Floww.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
103
Intuitive
34
User-Friendly
31
Lead Management
28
Simple
25
Cons
Missing Features
18
Lead Management Issues
16
Lead Management
13
Incomplete Information
12
Call Issues
11
Floww.ai features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.3
Workflow Capability
Average: 8.5
9.3
Contact & Account Management
Average: 8.6
9.4
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Floww.ai
Year Founded
2023
HQ Location
Hyderabad, Telangana
Twitter
@letsflowwai
92 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LeadSquared is a Sales Automation SaaS platform helping 2000+ organizations globally to drive sales efficiency at scale. LeadSquared has built a global, best-in-class CRM platform that takes away the

    Users
    • Inside sales specialist
    Industries
    • Education Management
    • Financial Services
    Market Segment
    • 53% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LeadSquared Sales + Mobile CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Lead Generation
    18
    Lead Management
    17
    Features
    9
    Easy Setup
    8
    Cons
    Slow Loading
    8
    Bugs
    7
    Lead Management
    7
    Missing Features
    7
    Technical Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LeadSquared Sales + Mobile CRM features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Workflow Capability
    Average: 8.5
    9.0
    Contact & Account Management
    Average: 8.6
    9.1
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Bangalore
    Twitter
    @LeadSquared
    1,473 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,255 employees on LinkedIn®
    Phone
    848-248-4002
Product Description
How are these determined?Information
This description is provided by the seller.

LeadSquared is a Sales Automation SaaS platform helping 2000+ organizations globally to drive sales efficiency at scale. LeadSquared has built a global, best-in-class CRM platform that takes away the

Users
  • Inside sales specialist
Industries
  • Education Management
  • Financial Services
Market Segment
  • 53% Mid-Market
  • 30% Enterprise
LeadSquared Sales + Mobile CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Lead Generation
18
Lead Management
17
Features
9
Easy Setup
8
Cons
Slow Loading
8
Bugs
7
Lead Management
7
Missing Features
7
Technical Issues
7
LeadSquared Sales + Mobile CRM features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.7
Workflow Capability
Average: 8.5
9.0
Contact & Account Management
Average: 8.6
9.1
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Year Founded
2011
HQ Location
Bangalore
Twitter
@LeadSquared
1,473 Twitter followers
LinkedIn® Page
www.linkedin.com
1,255 employees on LinkedIn®
Phone
848-248-4002
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Creatio is a powerful AI-native no-code platform purpose-built for large organizations to automate workflows and CRM across the entire enterprise. Creatio offers one unified platform where sales, mark

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Creatio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    45
    Customizability
    30
    Features
    26
    Customization
    24
    Automation
    23
    Cons
    Limited Features
    14
    Missing Features
    14
    Learning Curve
    10
    Complexity
    8
    Limited Options
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Creatio features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Workflow Capability
    Average: 8.5
    9.0
    Contact & Account Management
    Average: 8.6
    8.9
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Creatio
    Year Founded
    2014
    HQ Location
    Boston, Massachusetts
    Twitter
    @Creatio_Global
    4,013 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    864 employees on LinkedIn®
    Phone
    +1 617 765 7997
Product Description
How are these determined?Information
This description is provided by the seller.

Creatio is a powerful AI-native no-code platform purpose-built for large organizations to automate workflows and CRM across the entire enterprise. Creatio offers one unified platform where sales, mark

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Small-Business
  • 39% Mid-Market
Creatio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
45
Customizability
30
Features
26
Customization
24
Automation
23
Cons
Limited Features
14
Missing Features
14
Learning Curve
10
Complexity
8
Limited Options
8
Creatio features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
9.0
Workflow Capability
Average: 8.5
9.0
Contact & Account Management
Average: 8.6
8.9
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Creatio
Year Founded
2014
HQ Location
Boston, Massachusetts
Twitter
@Creatio_Global
4,013 Twitter followers
LinkedIn® Page
www.linkedin.com
864 employees on LinkedIn®
Phone
+1 617 765 7997
(922)4.6 out of 5
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Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    monday CRM enables revenue teams to sell faster at every stage of the customer journey. The intuitive interface combined with no code automations and AI, allow revenue leaders to adapt the CRM to

    Users
    • Project Manager
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • monday CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    163
    Features
    78
    Automation
    75
    Customizability
    75
    Integrations
    75
    Cons
    Missing Features
    62
    Limited Features
    48
    Integration Issues
    38
    Limited Customization
    35
    Learning Curve
    33
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • monday CRM features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.6
    8.5
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Tel Aviv
    Twitter
    @mondaydotcom
    41,116 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,916 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

monday CRM enables revenue teams to sell faster at every stage of the customer journey. The intuitive interface combined with no code automations and AI, allow revenue leaders to adapt the CRM to

Users
  • Project Manager
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 19% Mid-Market
monday CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
163
Features
78
Automation
75
Customizability
75
Integrations
75
Cons
Missing Features
62
Limited Features
48
Integration Issues
38
Limited Customization
35
Learning Curve
33
monday CRM features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.8
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.6
8.5
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Company Website
Year Founded
2012
HQ Location
Tel Aviv
Twitter
@mondaydotcom
41,116 Twitter followers
LinkedIn® Page
www.linkedin.com
2,916 employees on LinkedIn®
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hitting your revenue target while delivering a great customer experience is hard. Zendesk Sell makes it easy. Zendesk Sell is a modern sales CRM to help you accelerate revenue that’s quick to set up

    Users
    • CEO
    • Account Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 63% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zendesk Sell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Intuitive
    5
    User Interface
    4
    Automation
    3
    Efficiency
    3
    Cons
    Learning Curve
    5
    Expensive
    4
    Delayed Responses
    3
    Integration Issues
    3
    Missing Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zendesk Sell features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.4
    Contact & Account Management
    Average: 8.6
    8.5
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zendesk
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @Zendesk
    104,637 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,641 employees on LinkedIn®
    Ownership
    NYSE: ZEN
Product Description
How are these determined?Information
This description is provided by the seller.

Hitting your revenue target while delivering a great customer experience is hard. Zendesk Sell makes it easy. Zendesk Sell is a modern sales CRM to help you accelerate revenue that’s quick to set up

Users
  • CEO
  • Account Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 63% Small-Business
  • 30% Mid-Market
Zendesk Sell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Intuitive
5
User Interface
4
Automation
3
Efficiency
3
Cons
Learning Curve
5
Expensive
4
Delayed Responses
3
Integration Issues
3
Missing Features
3
Zendesk Sell features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.4
Contact & Account Management
Average: 8.6
8.5
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Zendesk
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@Zendesk
104,637 Twitter followers
LinkedIn® Page
www.linkedin.com
6,641 employees on LinkedIn®
Ownership
NYSE: ZEN
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

    Users
    • CEO
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Freshsales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    89
    Features
    61
    Customer Support
    46
    Helpful
    46
    Intuitive
    34
    Cons
    Missing Features
    42
    Learning Curve
    26
    Limited Features
    21
    Limitations
    20
    Integration Issues
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Freshsales features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Workflow Capability
    Average: 8.5
    8.9
    Contact & Account Management
    Average: 8.6
    8.7
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    18,876 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,591 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

Users
  • CEO
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 26% Mid-Market
Freshsales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
89
Features
61
Customer Support
46
Helpful
46
Intuitive
34
Cons
Missing Features
42
Learning Curve
26
Limited Features
21
Limitations
20
Integration Issues
19
Freshsales features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.5
Workflow Capability
Average: 8.5
8.9
Contact & Account Management
Average: 8.6
8.7
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,876 Twitter followers
LinkedIn® Page
www.linkedin.com
8,591 employees on LinkedIn®
Ownership
NASDAQ: FRSH
(2,746)4.1 out of 5
Optimized for quick response
View top Consulting Services for Zoho CRM
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50% off: $7/user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 58% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM is a customer relationship management tool that allows users to manage contacts, leads, and sales processes efficiently.
    • Users like Zoho CRM's intuitive interface, customization options, automation features, seamless integration with other Zoho apps, and its ability to streamline sales and customer management processes.
    • Users experienced performance slowdowns when handling large amounts of data, complexity for new users, high pricing for the Enterprise version, and limitations in customer support and certain features in lower-tier plans.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    152
    Features
    110
    Integrations
    74
    Lead Management
    73
    Easy Integrations
    62
    Cons
    Learning Curve
    43
    Missing Features
    39
    Slow Loading
    31
    Integration Issues
    29
    Poor Customer Support
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho CRM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.6
    8.1
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Company Website
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    103,633 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,715 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 58% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM is a customer relationship management tool that allows users to manage contacts, leads, and sales processes efficiently.
  • Users like Zoho CRM's intuitive interface, customization options, automation features, seamless integration with other Zoho apps, and its ability to streamline sales and customer management processes.
  • Users experienced performance slowdowns when handling large amounts of data, complexity for new users, high pricing for the Enterprise version, and limitations in customer support and certain features in lower-tier plans.
Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
152
Features
110
Integrations
74
Lead Management
73
Easy Integrations
62
Cons
Learning Curve
43
Missing Features
39
Slow Loading
31
Integration Issues
29
Poor Customer Support
29
Zoho CRM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.9
8.1
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.6
8.1
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Zoho
Company Website
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,633 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
30% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

    Users
    • CEO
    • Business Development Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pipedrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    408
    Features
    182
    Intuitive
    171
    Simple
    161
    Helpful
    153
    Cons
    Missing Features
    162
    Limited Features
    99
    Learning Curve
    94
    Limited Customization
    71
    Integration Issues
    69
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pipedrive features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.6
    8.8
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pipedrive
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @pipedrive
    13,733 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    966 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

Users
  • CEO
  • Business Development Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Small-Business
  • 24% Mid-Market
Pipedrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
408
Features
182
Intuitive
171
Simple
161
Helpful
153
Cons
Missing Features
162
Limited Features
99
Learning Curve
94
Limited Customization
71
Integration Issues
69
Pipedrive features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.6
8.8
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Pipedrive
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@pipedrive
13,733 Twitter followers
LinkedIn® Page
www.linkedin.com
966 employees on LinkedIn®
(1,227)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $13.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough fo

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 80% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nutshell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    278
    Helpful
    157
    Features
    144
    Customer Support
    142
    Simple
    115
    Cons
    Missing Features
    141
    Limited Features
    89
    Email Management
    53
    Learning Curve
    52
    Limited Functionality
    46
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nutshell features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    7.8
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.6
    8.3
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nutshell
    Company Website
    Year Founded
    2009
    HQ Location
    Ann Arbor, Michigan
    Twitter
    @nutshell
    2,815 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,126 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough fo

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 80% Small-Business
  • 18% Mid-Market
Nutshell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
278
Helpful
157
Features
144
Customer Support
142
Simple
115
Cons
Missing Features
141
Limited Features
89
Email Management
53
Learning Curve
52
Limited Functionality
46
Nutshell features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
7.8
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.6
8.3
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Nutshell
Company Website
Year Founded
2009
HQ Location
Ann Arbor, Michigan
Twitter
@nutshell
2,815 Twitter followers
LinkedIn® Page
www.linkedin.com
1,126 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bitrix24 is the ultimate all-in-one business platform that combines powerful CRM, collaboration, and management tools in a single solution - available completely free with unlimited users. Whether you

    Users
    • Marketing Manager
    • Project Manager
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 55% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Bitrix24 is an all-in-one platform that covers a wide range of business needs including CRM, project management, communication, task tracking, and document sharing.
    • Reviewers like the customization options, automation features, reporting capabilities, and the fact that Bitrix24 offers a free plan with a significant amount of functionality.
    • Users experienced issues with the interface feeling cluttered and overwhelming, the visual design appearing outdated, and the system being difficult to learn for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bitrix24 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    44
    Features
    26
    Task Management
    26
    Project Management
    24
    Team Collaboration
    23
    Cons
    Missing Features
    21
    Limited Features
    17
    Learning Curve
    15
    Expensive
    14
    Customer Support
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bitrix24 features and usability ratings that predict user satisfaction
    7.7
    Has the product been a good partner in doing business?
    Average: 8.9
    7.6
    Workflow Capability
    Average: 8.5
    8.1
    Contact & Account Management
    Average: 8.6
    8.3
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bitrix24
    Company Website
    Year Founded
    1998
    HQ Location
    Alexandria, Virginia
    LinkedIn® Page
    www.linkedin.com
    203 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bitrix24 is the ultimate all-in-one business platform that combines powerful CRM, collaboration, and management tools in a single solution - available completely free with unlimited users. Whether you

Users
  • Marketing Manager
  • Project Manager
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 55% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Bitrix24 is an all-in-one platform that covers a wide range of business needs including CRM, project management, communication, task tracking, and document sharing.
  • Reviewers like the customization options, automation features, reporting capabilities, and the fact that Bitrix24 offers a free plan with a significant amount of functionality.
  • Users experienced issues with the interface feeling cluttered and overwhelming, the visual design appearing outdated, and the system being difficult to learn for new users.
Bitrix24 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
44
Features
26
Task Management
26
Project Management
24
Team Collaboration
23
Cons
Missing Features
21
Limited Features
17
Learning Curve
15
Expensive
14
Customer Support
12
Bitrix24 features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 8.9
7.6
Workflow Capability
Average: 8.5
8.1
Contact & Account Management
Average: 8.6
8.3
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Bitrix24
Company Website
Year Founded
1998
HQ Location
Alexandria, Virginia
LinkedIn® Page
www.linkedin.com
203 employees on LinkedIn®
(473)3.9 out of 5
Optimized for quick response
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Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Act! Advantage is a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform to help you stay organized, at

    Users
    • Owner
    • President
    Industries
    • Financial Services
    • Marketing and Advertising
    Market Segment
    • 78% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Act! Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Customer Support
    16
    Customer Management
    14
    Contact Management
    9
    Customizability
    8
    Cons
    Integration Issues
    10
    Expensive
    8
    Missing Features
    8
    Learning Curve
    6
    Email Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Act! features and usability ratings that predict user satisfaction
    7.4
    Has the product been a good partner in doing business?
    Average: 8.9
    7.1
    Workflow Capability
    Average: 8.5
    8.4
    Contact & Account Management
    Average: 8.6
    7.4
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Act!
    Company Website
    Year Founded
    1987
    HQ Location
    Scottsdale, AZ
    Twitter
    @ActCRM
    5,419 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Act! Advantage is a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform to help you stay organized, at

Users
  • Owner
  • President
Industries
  • Financial Services
  • Marketing and Advertising
Market Segment
  • 78% Small-Business
  • 18% Mid-Market
Act! Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Customer Support
16
Customer Management
14
Contact Management
9
Customizability
8
Cons
Integration Issues
10
Expensive
8
Missing Features
8
Learning Curve
6
Email Issues
4
Act! features and usability ratings that predict user satisfaction
7.4
Has the product been a good partner in doing business?
Average: 8.9
7.1
Workflow Capability
Average: 8.5
8.4
Contact & Account Management
Average: 8.6
7.4
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Act!
Company Website
Year Founded
1987
HQ Location
Scottsdale, AZ
Twitter
@ActCRM
5,419 Twitter followers
LinkedIn® Page
www.linkedin.com
220 employees on LinkedIn®
(1,099)4.5 out of 5
13th Easiest To Use in CRM software
Save to My Lists
30% off: $17.43 - $20.93 seat/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effort

    Users
    • Owner
    • President
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 75% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Nimble is a customer relationship management system that allows users to manage contacts, workflows, and sequences, and provides integration with social media and email.
    • Reviewers appreciate Nimble's user-friendly interface, efficient email integration, customizable features, and its ability to import data from other systems, with many users noting the ease of sorting and categorizing contacts.
    • Users reported limitations such as a cap on the number of contacts, occasional syncing issues with third-party apps, lack of certain email automation features, and the need for more accurate automatic data capture from websites.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nimble CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    69
    Integrations
    47
    Features
    45
    Contact Information
    41
    Integration
    33
    Cons
    Missing Features
    31
    Contact Management
    16
    Limited Features
    16
    Integration Issues
    15
    Email Issues
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nimble CRM features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Workflow Capability
    Average: 8.5
    8.9
    Contact & Account Management
    Average: 8.6
    8.3
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nimble
    Year Founded
    2008
    HQ Location
    Santa Monica, CA
    Twitter
    @Nimble
    16,340 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    68 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effort

Users
  • Owner
  • President
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 75% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Nimble is a customer relationship management system that allows users to manage contacts, workflows, and sequences, and provides integration with social media and email.
  • Reviewers appreciate Nimble's user-friendly interface, efficient email integration, customizable features, and its ability to import data from other systems, with many users noting the ease of sorting and categorizing contacts.
  • Users reported limitations such as a cap on the number of contacts, occasional syncing issues with third-party apps, lack of certain email automation features, and the need for more accurate automatic data capture from websites.
Nimble CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
69
Integrations
47
Features
45
Contact Information
41
Integration
33
Cons
Missing Features
31
Contact Management
16
Limited Features
16
Integration Issues
15
Email Issues
14
Nimble CRM features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.0
Workflow Capability
Average: 8.5
8.9
Contact & Account Management
Average: 8.6
8.3
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Nimble
Year Founded
2008
HQ Location
Santa Monica, CA
Twitter
@Nimble
16,340 Twitter followers
LinkedIn® Page
www.linkedin.com
68 employees on LinkedIn®