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Zoom Workplace Reviews & Product Details

NW
Marketing Director
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Zoom Workplace?

I love the ease at which I can schedule meetings and webinars. The Zoom setup is so easy and cleat that my middle school sons could host a meeting or a webinar with no problems. I also love that I can design reminders and followup emails to participants. I also recently learned that we can co-host, participants can share their screen and record. My favorite feature is the capacity to Livestream on Facebook and YouTube. Viewers on both these platforms can see our comments, interact and engage with us. With the upgraded package I am excited about the possibilities of using the chat, the poll, the Q&A, the follow up survey, recording the webinar and sharing it with the team members who could not attend, using this as a promotional and marketing tool, the innovation of doing something that is new for me and my team.

As a new coach who is getting her name out there, the branding feature is fantastic! I can also envision partnering with leaders in my group and allowing them to co-host and lead meetings and webinars and how excited that will feel when I hand them the opportunity to sign-in, invite participants, record, develop the agenda, record the meeting, host a webinar, and draft their own follow-up survey.

Of course, BeLiveTV is cheaper than the monthly rate for Zoom. However, with all this value, it is a no-brainer and worth the investment. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

If there was one thing that Zoom could do it would be to change the way my laptop video cams broadcasts. The chat feature is not located in the best place. Seeing all participants at once is a desired feature. Lastly, on mobile, switching back and forth to be heard 'tap screen to talk'. Review collected by and hosted on G2.com.

Recommendations to others considering Zoom Workplace:

Absolutely! Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Training for multiple team members and live streaming it on Facebook. Review collected by and hosted on G2.com.

Zoom Workplace Overview

What is Zoom Workplace?

Zoom Workplace is an AI-powered collaboration platform that helps you streamline communications, increase employee engagement, optimize in-person time, and improve productivity. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs. Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab. Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

Zoom Workplace Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)
Show LessShow More
Product Description

Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.


Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,058,665 Twitter followers
LinkedIn® Page
www.linkedin.com
11,191 employees on LinkedIn®
Description

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.


CS
Overview Provided by:
Customer Advocacy @ Zoom / Bilingual

Recent Zoom Workplace Reviews

BH
Bill H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Zoom makes my life much easier"
Stable platform easy to use. saves me time and money
RJ
Ryan J.Small-Business (50 or fewer emp.)
4.0 out of 5
"Gets the job done"
Once you're on a call, it feels reliable.
JX
Jay X.Small-Business (50 or fewer emp.)
4.5 out of 5
"very smooth and easy to use, with great new AI features once in a while"
high quality sound and connections, multiple servers in different countries sync well

Zoom Workplace Media

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Video Reviews

55,560 Zoom Workplace Reviews

4.6 out of 5
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55,560 Zoom Workplace Reviews
4.6 out of 5
55,560 Zoom Workplace Reviews
4.6 out of 5

Zoom Workplace Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
GA
VIP Connecter
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Zoom Workplace?

What I like best about Zoom Workplace is its seamless integration of video conferencing, chat, whiteboarding, and calendar tools in one platform.

It creates a cohesive digital workspace that makes communication and collaboration across teams smooth and efficient. The interface is intuitive, and the reliability of video and audio quality sets it apart. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Sometimes Zoom Workplace can slow things down on older devices, especially during long sessions. Also, a few of the advanced features aren’t as straightforward to use unless you’re really familiar with the platform or you need to pay extra to access them. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace helps us overcome the challenges of remote collaboration and communication by providing an integrated platform for meetings, messaging, scheduling, and document sharing.

As a Digital Business Analyst, it streamlines cross-functional coordination, saves time during project discussions, and supports productivity through AI meeting assistants and efficient scheduling tools. This ensures that strategic decisions are made faster, tasks are aligned, and team performance remains high—regardless of location. Review collected by and hosted on G2.com.

AG
Amazon & eBay Product Lister / Optimizer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

What I like best about Zoom Workplace is its all-in-one setup that streamlines communication and scheduling, which is a huge plus for lead generation. Having meetings, chat, calendar, and collaboration tools in one place helps me stay organized and responsive, especially when managing follow-ups and booking calls. It saves time, reduces tool-switching, and keeps everything aligned for smoother outreach. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

What I dislike about Zoom Workplace is that it can sometimes feel a bit overwhelming with all its features packed into one platform. The interface, while powerful, can be slightly cluttered, especially when juggling multiple chats, meetings, and calendar invites. A cleaner layout or more customizable dashboard would definitely improve the user experience. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace solves the problem of scattered communication and disjointed workflows by bringing meetings, chat, calendar, and collaboration tools into one unified platform. For me as a lead generation specialist, this means less time switching between apps and more time focusing on outreach, follow-ups, and closing deals. It keeps my schedule organized, improves team coordination, and ensures I never miss a touchpoint with prospects. Review collected by and hosted on G2.com.

Verified User in Financial Services
GF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

The best thing for me about Zoom is its innovative features and design. One of those is how we can easy it is to navigate from profile preferences down to display and discussion creative settings.

Breakout rooms is also a very impressive feature that helps with the fun, and hitting a bigger scope of our teaching/meeting objectives. Aside from that, screen sharing has never been fun and engaging with the drawing features. There’s a lot more but I mentioned the best things for me about Zoom so far. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

There is nothing more I can say about how helpful Zoom is. However, the 40-minute session is very limiting. It’s still good to subscribe for a premium experience though. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom workplace helps solve the common problems for businesses with employees working at different sites. Zoom makes communication easier for us in resolving certain issues with our product and customer service.

As a Team Lead, zoom really as an advantage for a unified strategy to be shared with everyone in the company. Review collected by and hosted on G2.com.

SB
Research Associate
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Zoom Workplace?

Zoom Workplace makes collaboration easy with features like seamless meeting scheduling, calendar syncing, and one-click recordings. I also love the built-in tools like polls, reactions, breakout rooms, and whiteboards, which keep meetings interactive. Having chat, meetings, and notes all in one place is a big plus for hybrid teamwork. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

While Zoom has made great strides expanding beyond meetings, some of the newer features—like team chat and whiteboards—still feel a bit underdeveloped compared to standalone alternatives like Slack or Miro. Notifications can occasionally be inconsistent, and managing multiple workspaces or teams isn’t as smooth as it could be. Additionally, the UX can get slightly cluttered when juggling multiple Zoom products within the same interface. A more unified experience across the ecosystem would be a welcome improvement. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace solves the problem of fragmented communication by combining meetings, chat, calendar, and collaboration tools into one platform. It’s especially helpful for hybrid teams—scheduling meetings is simple, whether it’s with internal team members or external collaborators. The calendar sync and smart scheduling features ensure everyone stays on the same page, no matter where they are. This streamlined approach saves time, reduces miscommunication, and keeps our workflows running smoothly across different locations and time zones. Review collected by and hosted on G2.com.

KB
System Administrator
Dairy
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

Zoom Workplace also called as Zoom. I love zoom platform, it provides a easy platform for conducting virtual meetings, webinars, online coaching classes. It has high quality of video and audio very clear for large number of peoples in one meeting. It has screen sharing,chat options i like, and it has both mobile and web applications, we can schedule meeting later option are very easy to use,instantly we can join the meeting easily. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Zoom workplace is a great platform,but need few improvements, their is a lag in hosting the meeting while slow internet and time limit for group meetings are sometimes problem.pricing also high. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace solving remote communications and it saves time for meetings, it solves setting up webinars, online conferences and classes. It solves the gap between remote and in-office teams. For me it helps very well, i can communicate with my team easily when i'm not in office, and it saves my time and energy. Review collected by and hosted on G2.com.

KS
CVIM Junior Speacialist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoom Workplace?

Zoom Workplace is full of wonderful features, but among the best are:

Seamless Collaboration – Integrated chat, whiteboarding, and file sharing make it easy to work together.

High-Definition Video & Audio – Reliable performance even with large meetings.

Virtual & Hybrid Capabilities – Perfect for remote and in-office teams.

Integration with Other Apps – Seamlessly integrates with Slack, Microsoft Teams, Google Workspace, and more.

AI-Powered Features – Smarts to summarize meetings, transcribe, and automate save time. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

While Zoom Workplace is a solid collaboration platform, there are some places where it could be better:

Cost – Add-ons and premium functionalities are expensive for organizations.

Overlapping Features – There are features (like chat and whiteboard) that duplicate functionality already available on other platforms, which introduces redundancy.

Resource-Intensive – Can place a burden on system performance, especially on larger meetings.

Security & Privacy Concerns – While Zoom has improved security, some organizations remain concerned.

Meeting Fatigue – Scheduling a video call has become so easy that it can cause a surplus of virtual meetings. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace also solves several top concerns related to communication and teamwork, in terms that benefit customers:

Remote & Hybrid Work Issues – It supports seamless virtual teaming, and it is easy for hybrid and remote teams to stay connected.

Benefit: More flexibility and productivity without being location-bound.

Unproductive Meetings – AI-based features like intelligent summaries and transcriptions reduce the need for wasted time, prolonged meetings.

Benefit: Saves time and makes key learnings readily accessible.

Scattered Communication – Combined chat, whiteboard, and file sharing unify conversations and collaboration on a single platform.

Benefit: Reduces redundant app usage and maximizes the effectiveness of workflow.

Event & Webinar Hosting – Provides an elastic solution for virtual events, training, and town halls.

Benefit: Simplifies large-scale communication with interactive features. Review collected by and hosted on G2.com.

OS
Independent Travel Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

Zoom Workplace has definitely been the easiest and fastest way of communication with team members, managers. Great application to be connected. Very easy to use and user friendly. Never had any issues during team meetings. It is very easy to use and very reliable. Since we all work from home in our organization, Zoom Workplace has actually been the hero of we all getting connected and communicate with each other with such an ease. Thank you Zoom Workplace for everythng! Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I have been using Zoom Workplace from quite sometime now but never found any issues or there is nothing that is to be disliked. It's all perfect all the time! Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Since all the team members work from home. It is very important to get connected at least once or twice a day to discuss important updates, or any challenges that the teams are facing. So Zoom Workplace has played a key role in helping us get connected when ever and where ever we are, be it from our system or from our phone. Instant communication with the team members through Zoom Workplace helps us to achieve our targets more easily and in a better way. Thank you! Review collected by and hosted on G2.com.

VJ
Lead Support
Medical Devices
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Zoom Workplace?

1. UI is very clean and friendly.

2. Audio and video streaming quality is very good.

3. We can add up to 1000 participants in a single meeting.

4. Zoom also comes in collaboration with Google Calendar, Outlook, Slack, and many more apps. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

1. It's not much reliable when it comes to security concerns.

2. The application consumes a lot of hardware resources while having a meeting.

3. The meeting struggles a lot during poor internet connection as compared to other video conferencing platforms. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

In order to connect with the clients worldwide, I use zoom application. I normally use google meet but some of the clients prefer Zoom. Over the zoom meeting, the clients discuss about the issue they are facing and I resolve them by taking the device remotely. Review collected by and hosted on G2.com.

LM
Gradute Engineering working in Suryatech solutions
Telecommunications
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

Zoom is user friendly and it is easy to operate. We use this in our daily life to take our online classes in our college. In this it easy to share the screen and we explain the presentations. And we used to record the meeting then after if we get doubt we can see after also. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Sometimes because of internet the video and audio may be delayed. And sometimes the screen will also stuck for some time. In this we can have only 40 minutes free meeting after we have to may money to have meeting in this zoom workplace. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

when we want have meeting with clients we can use Zoom work place and it reduces travelling costs. while we have corona Zoom Work place helped the students to be teached in online like zoom Meetings. Review collected by and hosted on G2.com.

RR
Student
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

Zoom has many features which makes it best.It provides screensharing,file sharing & whiteboard feature which helps us to convey the content better in meetings. We can integrate third party apps and extensions which makes our task easier.Its easy to use platform.It also provide recording option. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Every good thing has downsides in the same way zoom has some. First is zoom lags a bit and suddenly it gets crashed and sometimes it gets freezed. To access some settings we need to go back from meeting and enable them and again join the meet.Its premium features are on the costlier side. It allows only 40 minutes of meeting only. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

It is making tasks easier where physical meeting is reduced to online meeting making tasks and decisions can be taken at faster rate. I f we want to convey something and explain some important documents then video call is there but is not comfortable so in that case it is useful and specially zoom's easy to use nature is like cherry on top. Review collected by and hosted on G2.com.