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Zoho Social Reviews & Product Details

SP
Owner / Senior Web Designer
Graphic Design
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Social?

I have a small retail business, I sell both online and in-person. I searched and tried many different platforms for my social media marketing, some were better than others but Zoho Social offered me everything that I needed to schedule, maintain and track my social media accounts at a very affordable price point, which when you're a small business owner every penny counts. Zoho offers an easy to use platform, a valuable service, reliability and the availability to cross it into other platforms. It was the best all around solution for my company. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I don't really have any dislikes, I would like to see Pinterest Integration. Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Today it is vital to have regular, consistent social media posting and engagement over multiple accounts. Zoho is allowing me to not only keep up and keep track of multiple social media accounts it has afforded my time that can be spent engaging and growing my business without having to shuffle multiple accounts. Social Media is a vital, necessary resource in today's competitive market, Zoho has given me the tools I need to keep up. Review collected by and hosted on G2.com.

Zoho Social Overview

What is Zoho Social?

Zoho Social is an all-in-one social media management software designed for businesses of all sizes and agencies. It enables you to schedule and publish social media posts, manage conversations—including direct messages, comments, and mentions—across multiple channels, monitor keywords, competitors, and hashtags, generate reports, and more—all from a single platform. Supported channels: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter), Bluesky, TikTok, WhatsApp, and Telegram. Key Features: Scheduling & publishing for seamless content planning Unified conversation management to stay on top of messages and interactions Social media analytics for data-driven insights A social media calendar to visualize and organize posts Team collaboration for effortless workflow management Zia, Zoho’s in-house AI, for generating content, hashtags, captions, and more Available as both a web and mobile app, Zoho Social ensures you can manage your social media anytime, anywhere. It offers four editions for businesses and two for agencies—explore our detailed pricing and plans to find the best fit. A free edition and a free trial are also available to help you get started with ease. Seamless Integrations: Zoho Social connects with Zoho CRM for sales and Zoho Desk for customer support, streamlining your business operations. About Zoho: Zoho Social is a product of Zoho Corporation Private Limited, a company with over 27 years of experience in building business software. Zoho offers a suite of 50+ applications covering sales, marketing, customer support, finance, collaboration, workplace productivity, messaging, security, development, and more. With 100 million+ customers worldwide, Zoho is committed to privacy, transparency, and delivering software that businesses can trust.

This product is included in:
Zoho Social Details
Languages Supported
German, English, French, Italian, Japanese, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)
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Product Description

Schedule unlimited posts, manage social networks, track conversations, and measure performance from a single dashboard.


Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,655 Twitter followers
LinkedIn® Page
www.linkedin.com
26,028 employees on LinkedIn®
Phone
+1 (888) 900-9646
Description

Zoho Corporation is a software development company, privately held and profitable. It offers beautifully smart software to help you grow your business. With over 50 million users worldwide, Zoho's 45+ products aid your sales and marketing, support and collaboration, finance and recruitment needs, with the long term vision to transform the way you work. Our Global HQ is in Chennai, India, and the US HQ is in Austin, Texas.


MS
Overview Provided by:
Product Manager - Zoho at Zoho Corporation

Zoho Social Integrations

(8)
Integration information sourced from real user reviews.

Recent Zoho Social Reviews

FF
Felix F.Small-Business (50 or fewer emp.)
4.0 out of 5
"A Tail-Wagging Tool with Room to Grow by FiestyPaw Pet Wellness"
At FiestyPaw, we’re a pack of feisty millennials, dog devotees, and planet advocates who demand tools that match our energy—and Zoho Social deliver...
LC
Lee C.Small-Business (50 or fewer emp.)
4.0 out of 5
"Review"
Easy to use, ease of implentation, customer support
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Saves so much of time to schedule SM posts on Zoho social"
Scheduling option as of now is pretty good, need to explore more.

Zoho Social Media

Zoho Social Demo - Master view
As soon as you log into your Zoho Social account, this is the interface you’ll see. It provides navigation to switch between brands, monitor follower growth, and analyze post performance across connected channels—offering a unified view of your social media health, posts, and interactions.
Zoho Social Demo - Social media publishing
Go and shine everywhere! Publish your content across all connected channels at once or select specific ones individually. You also have the option to schedule posts for later or use SmartQ to automatically pick the best time for optimal engagement.
Zoho Social Demo - Unified Inbox
Never miss an opportunity. Manage all your social media conversations, including direct messages, comments, and mentions, across all your channels in a single unified inbox.
Zoho Social Demo - Social media listening
Stay ahead of trends, competitors, and trending hashtags. The Monitor feature lets you track keywords, relevant accounts, and content while ensuring you're notified at the earliest.
Zoho Social Demo - Social media analytics
Manage your social media with confidence using data-driven insights. Crunch the numbers and generate valuable reports instantly.
Zoho Social Demo - Social media calendar
Plan more effectively and deliver exceptional social media experiences with the Social Media Calendar.
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Have you used Zoho Social before?
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Video Reviews

2,710 Zoho Social Reviews

4.6 out of 5
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2,710 Zoho Social Reviews
4.6 out of 5
2,710 Zoho Social Reviews
4.6 out of 5

Zoho Social Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
FF
Co-founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Social?

At FiestyPaw, we’re a pack of feisty millennials, dog devotees, and planet advocates who demand tools that match our energy—and Zoho Social delivers in some pawsitively impressive ways:

- Scheduling That Keeps Our Tails Wagging:

Juggling social media for a science-backed pet wellness brand is no walk in the park. Zoho’s intuitive scheduling lets us plan content across multiple platforms in advance, freeing up time to focus on crafting organic, nutrient-rich posts (and spoiling our own pups).

- Analytics Sharp as a Puppy’s Teeth:

We obsess over data—just like we obsess over our CBD-infused calming treats. Zoho’s analytics help us track engagement, identify top-performing posts, and refine our strategy to boost our pack’s vitality (and our ROI).

- Collaboration Fit for the Pack:

As dog owners who work like a well-trained team, Zoho’s collaboration tools let us assign tasks, share feedback, and keep everyone on the same leash. No more crossed wires or lost bones!

- User-Friendly for Busy Paws:

The interface is as smooth as our salmon oil supplements. Even during our busiest days (think: holiday treat launches), Zoho keeps our workflow zen—no unnecessary howling at the moon required. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

While Zoho Social has fetching features, there’s one hiccup that makes our ears perk up not in a good way:

Limited Social Platform Options:

As a forward-thinking brand targeting millennials and Gen Z pet parents, we’re baffled by the lack of support for Pinterest, TikTok, and Bluesky. Pinterest is a visual haven for eco-conscious pet products, TikTok is where our feisty audience thrives, and Bluesky’s rising traction aligns with our innovative spirit. Sticking to just 7 platforms feels like chasing our tail in 2024—we need tools that grow as fast as our puppy’s appetite! Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

1. Juggling social media for a science-backed pet wellness brand is no walk in the park. Zoho’s intuitive scheduling lets us plan content across multiple platforms in advance, freeing up time to focus on crafting organic, nutrient-rich posts (and spoiling our own pups).

2. We obsess over data—just like we obsess over our CBD-infused calming treats. Zoho’s analytics help us track engagement, identify top-performing posts, and refine our strategy to boost our pack’s vitality (and our ROI).

3. As dog owners who work like a well-trained team, Zoho’s collaboration tools let us assign tasks, share feedback, and keep everyone on the same leash. No more crossed wires or lost bones!

4. The interface is as smooth as our salmon oil supplements. Even during our busiest days (think: holiday treat launches), Zoho keeps our workflow zen—no unnecessary howling at the moon required. Review collected by and hosted on G2.com.

A
Owner
Internet
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Social?

As someone who runs a digital business with a million things to juggle, Zoho Social has been a game changer. Even with the free version, I can manage all my social media accounts—Facebook Page, Instagram, X, LinkedIn, and Google Business Profile—from one clean and simple dashboard. The best part? It works great on mobile too! I love how I can post on the go, straight from my phone, without any hassle. Zoho Social has truly made my daily content posting faster and way more convenient. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Honestly, the only downside is that scheduling posts isn’t available on the free plan. I’d love to automate more content if I could. But considering all the features I’m already getting without paying a cent, I really can’t complain. It’s still one of the best tools out there for small businesses or solo entrepreneurs like me. Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Zoho Social helps me manage multiple social media platforms for my business without feeling overwhelmed. Before this, I had to log in to each account separately just to post updates—super time-consuming and tiring. Now, I can manage everything from one place, which saves a ton of time and energy. It also keeps me consistent with posting, even on busy days. As a small business owner running things mostly solo, that efficiency is gold. Review collected by and hosted on G2.com.

SR
AGM IT & Ops
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Social?

Zoho Social is very easy to use, even for beginners. I like how it helps manage all our social media accounts in one place. Scheduling posts, checking insights, and monitoring engagement is super simple. The team collaboration feature is also very helpful for planning content. It’s affordable and perfect for small businesses like ours. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Sometimes the loading time is a bit slow, especially when switching between features. Also, adding some more advanced analytics and reporting tools would be great for better tracking performance. But overall, it’s still a great tool! Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Zoho Social has simplified our social media management by bringing all platforms into one dashboard. It saves us time by allowing us to schedule posts in advance and provides insights to track what works best. This helps us focus on improving our content and connecting with our audience more effectively. It’s also cost-effective, which is perfect for our small business. Review collected by and hosted on G2.com.

RD
Consultant and Psychotherapist to Individuals and Organisations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about Zoho Social?

Zoho has helped me reach my target audience and allowed me to improve on the communication of my services in a structured and timely manner. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

It does not give the option to share the posts to other groups, we would have to log in to the accounts to have the work done manually. Review collected by and hosted on G2.com.

Recommendations to others considering Zoho Social:

Use it for the best purposes there are multiple options, learn them all before you begin. Else you would be missing on the leads that you could have generated Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Managing multiple channels from a single window. Posting has become so much easier with the Zoho Social application Review collected by and hosted on G2.com.

JS
General Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Social?

The best thing about Zoho Social is its all-in-one dashboard that simplifies scheduling, monitoring, and analytics across all platforms — making our social media management incredibly efficient and collaborative.

Other variations, just in case you want some flavor:

“Its intuitive interface and real-time engagement tools help us stay ahead without the chaos.”

“The ability to plan, collaborate, and track performance from one place is a game-changer.”

“We love the detailed analytics and custom reports — perfect for making data-driven decisions.”

“Team collaboration features and content calendar are the real MVPs for our marketing team.” Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

nothing as of now, everything seems perfect Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

social media management Review collected by and hosted on G2.com.

MC
Chairman
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Social?

I’ve been using zoho for sometime now, and it’s been great so far with its ease of use and user friendly dashboard.

Zoho social has made my social media management enjoyable. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Nothing actually, but there’s always room for more improvement which I believe the team at zoho are doing their best on that basis. Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Zoho social has helped me be more productive and schedule my post ahead of time. And use the analytics tool to analyse the the data on all social media platform which has been helpful for me and my team. Review collected by and hosted on G2.com.

DD
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Social?

I love ZS because I am a musician and content creator that spends a lot of time creating content and there are very many learning curves and things that take your attention away from creating. ZOHO Social is very intuitive and easy to understand and setup and use almost immediately. The amount of platforms to share to is better than the competition. I use it every day to publish my blog posts, marketing videos and my music! Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

No free version, that's about it as far as I can point out. Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Delivering my content to multiple platforms easily and quickly. PLus the analytics and other info are easy to find and see, read and understand. Review collected by and hosted on G2.com.

RP
CMO
Hospitality
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about Zoho Social?

Zoho Social has been a game-changer for my online presence. Its intuitive interface makes scheduling posts a breeze, and the analytics feature helps me track engagement effortlessly. Plus, the ability to manage multiple social media platforms from one dashboard saves me time and keeps my content consistent. Overall, Zoho Social has streamlined my social media management process and boosted my online presence. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

There is nothing to dislike about the product Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

It is solving a great problem and helping market to post and manage online reputation across all media Review collected by and hosted on G2.com.

KN
Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Social?

Zoho Social is an intuitive and feature-rich social media management tool that stands out for its ease of use and seamless implementation. The platform offers a robust set of features, including scheduling, analytics, and social listening, while integrating smoothly with other Zoho apps and third-party tools. Customer support is responsive and helpful, ensuring a smooth onboarding process and ongoing assistance. Its user-friendly interface and reliable performance make it ideal for daily use, enabling efficient management of multiple accounts. Zoho Social combines functionality and simplicity, making it a great choice for businesses seeking streamlined social media management. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

One notable downside of Zoho Social is the difficulty in tagging individuals or businesses on certain platforms, particularly LinkedIn. This limitation can hinder effective engagement and personalization in posts, which are essential for building connections and boosting visibility. Addressing this issue would significantly enhance the platform's utility for social media managers. Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

More efficient when it comes to scheduling posts for multiple platforms Review collected by and hosted on G2.com.

AC
Consultant
Information Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Social?

I like the amazing dashboards and monitoring system Zoho has. Zoho allowed us to keep an eye on how the public is interacting with the company and brand perception. Since I am a social media marketer I use it for all my clients and I can check all the social media accounts from one dashboard which is amazing. It also helps you to to be more interactive and social in public overall I love all the features it provides like Publishing Calendar, Bulk Scheduler, and Repeat Post and so on Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Overall I love this tool it really works for me in everything. I believe the price factor could be considered Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

I was looking for a tool for social media management and monitoring, and the features Zoho provides, like the Publishing Calendar, Bulk Scheduler, posting, and amazing dashboard and interface, helped me a lot, and I love it now. Review collected by and hosted on G2.com.