
ZOHO offers all applications required to run a competitive business today! Excellent for sales and business development consultants. Integrates and synchronizes all applications in one platform. Very good for to support the future growth of companies without the need to switch to any other application in the future. Continuous improvements based on their experience and customers feedback. Very fast service response either by email, phone, live chats or screen sharing. These people can call you immediately and stay on the phone for hours until they completely satisfy clients needs. Review collected by and hosted on G2.com.
Too much good service and very fast response :-) Review collected by and hosted on G2.com.
I switched von Google Workdrive to Zoho One. The offer is just amazing. It was very easy to switch due to the migration tools, Zoho offers. And now we replaced much of our tool stack with tools from Zoho (like Bigin replaces Pipedrive, Books replaces our old accounting, Campaign replacing ActiveCampaign etc.) So Zoho is our daily driver for everything and with the Zoho One offer, it's really affordable. Review collected by and hosted on G2.com.
If you do not get support from India, e.g. when you are in LATAM and have support by a local partner, the quality of support is/can be much lower, as the partners are lacking the experience and direct contact to the development teams. Review collected by and hosted on G2.com.
Honestly I was attracted by the features they mentioned and as a part of Zoho , I respected Zohosalesiq also. But after using it as a live chat app and chatbot app for my website, I came to the conclusion that they just want money out of your pocket. I will explain this in later part of my review Review collected by and hosted on G2.com.
Do not try Zoho Salesiq. It is complex and they just want you to pay for numerous departments, brands, operators and etc. Once you take subscription for all these, you will be charged continuosly and thyey will never return your money back Review collected by and hosted on G2.com.
The chat systemis very easy to use and canned replies is a very effective feature. Review collected by and hosted on G2.com.
The notification system can improve a bit i keep getting double notification somehow. Review collected by and hosted on G2.com.
It has a great function of codeless bot builder which helps you to build a bot from the scratch with various options thereby helping to sort leads as per brands, audience type too. This helps to assign leads further to the respective sales/ hr teams to take it forward. Also, it has seamless integration with Zoho CRM. This helps you to not miss the conversation post or during working hrs. instead of having an agent been online throughtout the day. It also has a great integration with Whatsapp tool. Review collected by and hosted on G2.com.
Zoho sales iq I would like to get an option to fill in the pre-requisite fields as per the modules firstly when integration is switched on between sales iq and zoho crm. In case of integration of pushing of leads allowed, then a lot of fields which are mandatory are missed and leads are still pushed to CRM . Review collected by and hosted on G2.com.
customer support, number of features, frequency of use Review collected by and hosted on G2.com.
Zoho one is a collaborative platform which will take care of employee admin, mailing, HR related activities, unlike others Review collected by and hosted on G2.com.
i think its a good service and complete soulation for the compamies Review collected by and hosted on G2.com.
until now there's noothing make me dosnt like zoho Review collected by and hosted on G2.com.
Zoho One has everything a small business would need. We are happy with all the features and services. It is wasy to use. Customer Support is also amazing. I am using the features daily. And Zoho is constantly adding new services. Review collected by and hosted on G2.com.
I think the UI of Zoho One can be done little better. However, overall the software is amazing. Review collected by and hosted on G2.com.
The width of products available in Zoho One is convenient, and there is often a product that will help your needs at a surface level. Review collected by and hosted on G2.com.
UI is inconsistent across all apps, and terminology changes frequently. Customer support is abysmal and requires significant clarification to the point of diagnosing the solution for them. Most apps are not comprehensive and have multiple strange gaps in features leading to odd workarounds or tasks simply not being achievable. Review collected by and hosted on G2.com.
Easy chatbot deployment,great Whatsapp, Facebook mesenger, instagram and telegram integrations. Review collected by and hosted on G2.com.
lack of voip (SIP) integration
No integration with Bigin Zoho entry level crm Review collected by and hosted on G2.com.
The way it integrates all your book keeping into one program Review collected by and hosted on G2.com.
Cost is quite expensive, but still worth it. Review collected by and hosted on G2.com.