(11)
4.8 out of 5
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BC
Brett C.
Partner/COO
Hospital & Health Care
Small-Business(50 or fewer emp.)
What do you like best about Zoho SalesIQ?
- Ability to easily track traffic frequency to my home pages
- Live chat with clients via desktop or mobile app
- Simple predefined reports allow me to see quickly how my clients are engaged Review collected by and hosted on G2.com.
What do you dislike about Zoho SalesIQ?
- Lack of different layouts in the visitor view panel. The current layouts can make it difficult to group the clients. Review collected by and hosted on G2.com.
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282 Zoho SalesIQ Reviews
4.4 out of 5
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JK
Jörg Dennis K.
Owner
Marketing and Advertising
Small-Business(50 or fewer emp.)
Products used within Zoho One: Zoho CRM, Zoho Campaigns, Zoho Recruit, Zoho Show, Zoho Survey, Zoho Billing, Zoho SalesIQ, Zoho Vault, Zoho Forms, Zoho Books, Zoho Mail, Zoho Sites, Zoho Sign, Zoho Writer, Zoho Marketing Automation
What do you like best about Zoho One?
I switched von Google Workdrive to Zoho One. The offer is just amazing. It was very easy to switch due to the migration tools, Zoho offers. And now we replaced much of our tool stack with tools from Zoho (like Bigin replaces Pipedrive, Books replaces our old accounting, Campaign replacing ActiveCampaign etc.) So Zoho is our daily driver for everything and with the Zoho One offer, it's really affordable. Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
If you do not get support from India, e.g. when you are in LATAM and have support by a local partner, the quality of support is/can be much lower, as the partners are lacking the experience and direct contact to the development teams. Review collected by and hosted on G2.com.
AS
Ashish S.
Freelance LinkedIn Marketer
Small-Business(50 or fewer emp.)
What do you like best about Zoho SalesIQ?
Honestly I was attracted by the features they mentioned and as a part of Zoho , I respected Zohosalesiq also. But after using it as a live chat app and chatbot app for my website, I came to the conclusion that they just want money out of your pocket. I will explain this in later part of my review Review collected by and hosted on G2.com.
What do you dislike about Zoho SalesIQ?
Do not try Zoho Salesiq. It is complex and they just want you to pay for numerous departments, brands, operators and etc. Once you take subscription for all these, you will be charged continuosly and thyey will never return your money back Review collected by and hosted on G2.com.
UA
uzair a.
sales executive
Small-Business(50 or fewer emp.)
What do you like best about Zoho SalesIQ?
The chat systemis very easy to use and canned replies is a very effective feature. Review collected by and hosted on G2.com.
What do you dislike about Zoho SalesIQ?
The notification system can improve a bit i keep getting double notification somehow. Review collected by and hosted on G2.com.
RM
Ridhima M.
Marketing Manager
Mid-Market(51-1000 emp.)
What do you like best about Zoho SalesIQ?
It has a great function of codeless bot builder which helps you to build a bot from the scratch with various options thereby helping to sort leads as per brands, audience type too. This helps to assign leads further to the respective sales/ hr teams to take it forward. Also, it has seamless integration with Zoho CRM. This helps you to not miss the conversation post or during working hrs. instead of having an agent been online throughtout the day. It also has a great integration with Whatsapp tool. Review collected by and hosted on G2.com.
What do you dislike about Zoho SalesIQ?
Zoho sales iq I would like to get an option to fill in the pre-requisite fields as per the modules firstly when integration is switched on between sales iq and zoho crm. In case of integration of pushing of leads allowed, then a lot of fields which are mandatory are missed and leads are still pushed to CRM . Review collected by and hosted on G2.com.
ND
Nikhil D.
head strategic accounts
Mid-Market(51-1000 emp.)
Products used within Zoho One: Zoho CRM, Zoho Campaigns, Zoho Analytics, Zoho Recruit, Zoho Docs, Zoho Invoice, Zoho People, Zoho Show, Zoho Survey, Zoho Billing, Zoho SalesIQ, Zoho Forms, Zoho Mail, Zoho ShowTime, Zoho Assist, Zoho Connect, Zoho Sign, Zoho Sheet, Zoho Marketing Automation
What do you like best about Zoho One?
customer support, number of features, frequency of use Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
Zoho one is a collaborative platform which will take care of employee admin, mailing, HR related activities, unlike others Review collected by and hosted on G2.com.
AD
Ahmed D.
Turkeyana CEO
Mid-Market(51-1000 emp.)
Products used within Zoho One: Zoho CRM, Zoho Campaigns, Zoho Desk, Zoho Analytics, Zoho Creator, Zoho Recruit, Zoho Docs, Zoho Projects, Zoho Invoice, Zoho People, Zoho Expense, Zoho Show, Zoho Survey, Zoho Billing, Zoho SalesIQ, Zoho Vault, Zoho Forms, Zoho Books, Zoho Social, Zoho Mail, Zoho ShowTime, Zoho Assist, Zoho Connect, Zoho Sites, Zoho Inventory, Zoho Sign, Zoho Sprints, Zoho PageSense, Zoho Sheet, Zoho Notebook, Zoho Flow, Zoho SalesInbox, Zoho Cliq, Zoho Writer, Zoho Checkout, Zoho Backstage, Zoho Marketing Automation
What do you like best about Zoho One?
i think its a good service and complete soulation for the compamies Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
until now there's noothing make me dosnt like zoho Review collected by and hosted on G2.com.
MP
Mohit P.
Owner
Information Technology and Services
Small-Business(50 or fewer emp.)
What do you like best about Zoho One?
Zoho One has everything a small business would need. We are happy with all the features and services. It is wasy to use. Customer Support is also amazing. I am using the features daily. And Zoho is constantly adding new services. Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
I think the UI of Zoho One can be done little better. However, overall the software is amazing. Review collected by and hosted on G2.com.
UC
Verified User in Consulting
Small-Business(50 or fewer emp.)
Products used within Zoho One: Zoho CRM, Zoho Campaigns, Zoho Projects, Zoho Survey, Zoho SalesIQ, Zoho Vault, Zoho Forms, Zoho PageSense, Zoho Flow, Zoho Backstage
What do you like best about Zoho One?
The width of products available in Zoho One is convenient, and there is often a product that will help your needs at a surface level. Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
UI is inconsistent across all apps, and terminology changes frequently. Customer support is abysmal and requires significant clarification to the point of diagnosing the solution for them. Most apps are not comprehensive and have multiple strange gaps in features leading to odd workarounds or tasks simply not being achievable. Review collected by and hosted on G2.com.
MR
Miguel R.
Senior Consultant
Small-Business(50 or fewer emp.)
Rating Updated ()
Original
What do you like best about Zoho SalesIQ?
Easy chatbot deployment,great Whatsapp, Facebook mesenger, instagram and telegram integrations. Review collected by and hosted on G2.com.
What do you dislike about Zoho SalesIQ?
lack of voip (SIP) integration
No integration with Bigin Zoho entry level crm Review collected by and hosted on G2.com.
SS
Stewart S.
Small-Business(50 or fewer emp.)
Products used within Zoho One: Zoho Analytics, Zoho Docs, Zoho Invoice, Zoho People, Zoho SalesIQ, Zoho Forms, Zoho Books, Zoho Social, Zoho Assist, Zoho Inventory, Zoho Sign, Zoho Sheet, Zoho Notebook
What do you like best about Zoho One?
The way it integrates all your book keeping into one program Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
Cost is quite expensive, but still worth it. Review collected by and hosted on G2.com.
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