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Zephyr Enterprise Reviews & Product Details

Zephyr Enterprise Overview

What is Zephyr Enterprise?

Zephyr provides the worlds most widely used software test management solutions, powering more than 18,000 customers and 5 million users across 100 countries. Zephyr is leading the global transformation toward DevOps and Continuous Testing Agility through widely-adopted advanced quality management, automation and analytics tools. Today, companies and teams of all sizes rely on Zephyr's end-to-end solutions, unmatched scalability and support.

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Zephyr Enterprise Details
Languages Supported
English
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Product Description

Zephyr E is an on-demand, cloud based Test Management Platform with innovative applications and unparalleled, metrics based visibility via real time dashboards.

How do you position yourself against your competitors?

Zephyr is the ONLY solution with the core functionality you actually need: the clearest, cleanest UI on the market: HTMP 5, top-to-bottom configuration flexibility, web service APIs, authentication and deployment options, and security the makes Fort Knox blush. We were the first test management tool to work natively inside JIRA and remain the foremost, offering a seamless user experience and extensive breadth of functionality. Companies and teams of all sizes rely on Zephyr's end-to-end solutions unmatched scalability and support.


Seller Details
Seller
SmartBear
HQ Location
Somerville, MA
Twitter
@smartbear
16,920 Twitter followers
LinkedIn® Page
www.linkedin.com
924 employees on LinkedIn®
Description

SmartBear is pioneering innovation in software quality, embracing AI’s transformative potential. The company’s powerful solution hubs, including SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, give software development teams around the world visibility and automation that provide end-to-end quality. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue and Microsoft. With an active peer-to-peer community, SmartBear meets customers where they are to help make our technology-driven world a better place. The company is committed to ethical corporate practices, including responsible AI that integrates accountability and transparency across its technology stack, and to social responsibility, promoting good in all the communities it serves.


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Recent Zephyr Enterprise Reviews

ME
Matt E.Enterprise (> 1000 emp.)
3.5 out of 5
"Painful benefits"
With Zephyr I can create tests right inside Jenkins that leverage labels and components and release cycles.
RS
Rahul S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy and time saving test management tool"
Easy to use, time saving as well. As it allows to import the test cases through spreasheet. The query view provides the quick searching of test cas...
JT
Julia T.Mid-Market (51-1000 emp.)
5.0 out of 5
"Use for Test Cases and Test Suits creation and test execution"
Easy and intuitive to create test cases with any language you like, I use Gherkin. Easy to wrap them up in test suites and run them.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

21 months

Average Discount

7%

Perceived Cost

$$$$$
View More Pricing Information

Zephyr Enterprise Media

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79 Zephyr Enterprise Reviews

4.1 out of 5
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79 Zephyr Enterprise Reviews
4.1 out of 5
79 Zephyr Enterprise Reviews
4.1 out of 5

Zephyr Enterprise Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
ME
Senior QA Engineer and Lead
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zephyr Enterprise?

With Zephyr I can create tests right inside Jenkins that leverage labels and components and release cycles. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

I find creating steps to be an awful editing experience. I tend to write tests in the ticket description instead just so I can avoid the cumbersome work of filling out steps. Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

It allows me to create test cyles that, when run, can create analytics so other people can see what I tested. Review collected by and hosted on G2.com.

RS
Sr. Test Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zephyr Enterprise?

Easy to use, time saving as well. As it allows to import the test cases through spreasheet. The query view provides the quick searching of test cases or other work item which make the task smooth. Test case execution also is very quick and provides an option to attach the snapshot for each step or whole test case as well along with the defect linking. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

The only feature which is irritating is while executing the test case, it does not allow a user to update the multiple test step status with less effor. It require to update the status each step one by one. Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

Quick and easy test case creation, execution and defect linking Review collected by and hosted on G2.com.

JT
Software QA Analyst I
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zephyr Enterprise?

Easy and intuitive to create test cases with any language you like, I use Gherkin. Easy to wrap them up in test suites and run them. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Hard to search my test cycle, the one I created, among the test cycles of others. The system is lagging in search. Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

Creating and following a test plan, providing a template for creating test cases, and following steps. It makes me more productive while testing the software. It keeps all test cases in one place easy to run when I need to do it. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about Zephyr Enterprise?

Zefyr helps as to integrate developement proccess together in Jira together with test using. It give a good overview about the healt of our software and where we need to focus testing in deleveries. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

We don't like that the bashbord load slowling sometimes Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

System testing and acceptance testing Review collected by and hosted on G2.com.

RH
T
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about Zephyr Enterprise?

Integration into Jira means no app switching and improves workflow. Can build up a library of test cases with version control and re-use them to each regression or smoke test cycle Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Sometimes the lags waiting for test cases or cycles to load . Not being able to clone test Plans is frustrating as you can clone test case and test cycles Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

Replacing test cases written in Excel. Reuse of test cases means increased efficiency and collaboration between teams which means we are more productive and QA is not a bottleneck for regression or smoke testing Review collected by and hosted on G2.com.

MA
Analista de QA Sênior
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about Zephyr Enterprise?

Organization. Makes everything easier and more practical. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Be specific for Jira. There should be a version of the software for free use. Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

Helped organize the structuring and execution of the tests. Review collected by and hosted on G2.com.

K
QA Team Lead
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zephyr Enterprise?

Creating test cases step by step and adding test data with their own steps is very useful. Creating folder and under folder, you can create however you want a folder. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

We can not delete one test case without adding it to the archive. On Plans tab is not useable and we cannot use it. For Cycle we should add a Folder and after that, we can add test cases. Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

We can create test case suits, writing test cases part by part under their modules. Adding test cases and Executing them and seeing their test results. We can clone the same test cases. Review collected by and hosted on G2.com.

RS
Search Engine Optimization Analyst, Copywriter
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zephyr Enterprise?

Zephyr facilities growth for any team that relies on testing iterations in JIRA. The ability to track sprints and to keep each member of a team on point with deadlines, with file sharing and more are great. If you are note sure about using Zephyr, be sure to start off with a trial version and get a sense of how much it will help your dev team. There are a lot of resources online to help you find the best of the many features offered in Zephyr. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Some of the more in-depth functions are not as intuitive as they could be, but the customer service team is very helpful. The price point for enterprise use is a bit daunting, but you get what you pay for, same as with any other software. Review collected by and hosted on G2.com.

Recommendations to others considering Zephyr Enterprise:

JIRA functionality here is amazing. Use for small teams is best, though it scales as needed. Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

We expedited our testing process with Zephyr. There are a lot of ways to get through testing, especially if your organization uses JIRA. Review collected by and hosted on G2.com.

FD
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zephyr Enterprise?

The fact that its interface has a fairly simple and straightforward design is excellent for us to use without any problems, the fact that it is not necessary to be an expert programming to use it is also quite practical when making your use, in short, it has been of great help to us for everything that the software quality testing process entails, in the sense that it is of great help when verifying and corroborating that the entire system works perfectly and without any type of inconvenience, and that in response to all the requirements requested by the client, the fact that it measures in a fairly objective and precise way the effectiveness of each of these aspects makes me have great reliability in the results obtained, the panel Statistics is of great help when having a general view about the reality of the project and if it is necessary to make any modifications to any system module. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

There are many errors that can affect the performance and performance of the application, however it is enough that the reports to the customer service team and they quickly solve it, however I still believe that they should work better to prevent one from noticing of that type of failure. Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

It has been of great help to me when testing my applications in a more objective and precise way before making the final delivery to my clients, in such a way that I can verify that indeed all the software developed complies perfectly with all the requirements demanded by the client and that it helps them to perform their functions without any problem. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zephyr Enterprise?

Leading product and IT teams in finance, healthcare, media, mobile, IT services and enterprise leverage the Zephyr family of products to keep pace with accelerating software delivery lifecycles. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

The only con to Zephyr, is its ability to manage role-based securities. Also, the test case description does not allow rich text format. Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

Robust two-way synchronization with Jira. Automatically sync's with sprint stories and bugs. Ease of use with solid API integrations and plug-ins with other major release pipeline applications. Customer support and interactions have been outstanding. Zephyr has a Customer Advisory Board, which meets twice a year, to listen to, and respond to the industry. The product and team have advanced rapidly, allowing our organization to accelerate our DevOps initiative. Zephyr continues to be on the foreground of innovation, as seen by their latest release named "Maestro," their DevOps plugin that takes Zephyr to the next level, as a qualitative test management solution. Very satisfied with all aspects of the product and its future road-map. Review collected by and hosted on G2.com.