From my perspective, Vidyard is really the only B2B video content management platform that truly integrates into the demand generation process via marketing automation and CRM. As a product marketer, I really want detailed analytics into how my video assets are performing both in aggregate, but also how they are influencing actual contacts and ultimately revenue. By connecting through my Eloqua and salesforce.com instances, I can actually connect those dots practically in real-time. And because Vidyard has highly configurable calls to action that can be placed at various points in and around videos, they also become a great demand creation mechanism feeding new inbound leads directly into Eloqua. Lastly, because Vidyard can track engagement by individual leads, this provides great sales enablement insights when reps are preparing to make and outbound call or prioritizing their call list. Review collected by and hosted on G2.com.
Some elements of the user interface are beginning to feel a bit dated, largely because Vidyard was one of the first of its kind to the market. However they are constantly innovating and making updates to keep improving the UX. Review collected by and hosted on G2.com.
Video Reviews
803 Vidyard Reviews
the fact that video is so impactful and that virtually none of our competitors are using it has led to us being market leaders and makes us instantly stand out to our prospects. Review collected by and hosted on G2.com.
I wish I could see which contact I sent the emails to specifically watched the video and what video a prospect specificall watched if I'm stacking multiple videos in the same link. Review collected by and hosted on G2.com.
i work in sales and many times there is more than one decison maker. It's hard to get all decision makers on calls so having Vidyard helps me record/send a video of everything we are going over so the decison makers not on the call can see the value. I also use Vidyard to create content for prospects to make the sales cycle more personal. This tool helps with conversion. Review collected by and hosted on G2.com.
After a certain number of videos you have to sign up for premium services. Review collected by and hosted on G2.com.
Vidyard offers the core features you’d expect from a video platform—screen recording, sharing options, and basic analytics. These features work as intended, and the platform can be useful for simple video communication, it does what most other solutons like Loom can do. Review collected by and hosted on G2.com.
The customer support is extremely disappointing. Whenever we encountered issues or needed help, the response was slow and unhelpful, making it difficult to rely on the platform. This lack of communication from support turned us off. While Vidyard and Loom offer nearly identical features, Loom's superior service and responsiveness make it a much better alternative in our experience. Review collected by and hosted on G2.com.
What I like most about vidyard is how intuitive it is to use. The UI is simple and navigating through the platform is easy. Review collected by and hosted on G2.com.
I wish we were more versed on how to leverage all the features. Support could be better. Review collected by and hosted on G2.com.
The ability to quickly edit. Creative thumbnails and AI videos. Love the features. It is very easy to integrate on websites and other platforms. Review collected by and hosted on G2.com.
It keeps on insisting on recording a video. Many times the people using Vidyard are not the ones who do the recording bit. The homepage must be customized as per user roles. Also, creating AI videos has become quite easy using platforms like synthesia. Don't gatekeep it to limited number of videos please. Review collected by and hosted on G2.com.
I like tha it's super easy to share without worring about permissions. Review collected by and hosted on G2.com.
I would like to see more annotations available while recording and sharing screen. Review collected by and hosted on G2.com.
It is easy to use. It helps my customers understand concepts visually. Review collected by and hosted on G2.com.
Not a whole lot. It's really pretty user friendly and increases my workflow efficiency a lot. Review collected by and hosted on G2.com.
Putting a face and voice to my message gives the recipient a feeling that what I have to say is personalised and relevant to them.
Plus, I love to get a notification when my video has been watched. Review collected by and hosted on G2.com.
I haven't really found any problem or limitation but I would probably like to have more video/camera settings. I.e. Rise the brightness when I'm in a room with bad lightning. Review collected by and hosted on G2.com.
So easy to use and great that you can easily track views on videos with notifications. For those in sales roles Vidyard is a great option. Their support function are also very quick to respond. Review collected by and hosted on G2.com.
The price is a bit too high to justify if you're paying personally Review collected by and hosted on G2.com.
With vidyard I can easily create and send short videos to my customers with all the features enabled, which allows me to save a lot of time in my daily work. Review collected by and hosted on G2.com.
Maybe the platform could have better integration with some social media, specially with Linkedin, for example with a preview of the videos created, better than a simple link. Review collected by and hosted on G2.com.