UpGuard Reviews & Product Details

UpGuard helps us to protect from cyber risk which can lead to the potential loss organization's sensitive data. most interesting and useful is the incidents and news section where we can have quick alerts to see the latest issues. Review collected by and hosted on G2.com.

Recently, we received the alert our data is exposed to Github users using sensitive information there, we received alert and we were able to quick response but the picture is not very clear like, how they detect this incident do they check it manually or how do we know what they have already scanned for us and what left, maybe there is more information which we should worry about and we don't know.

Suggestion: They should show what area they have scanned for us like progress chat and which area exactly working for us. Review collected by and hosted on G2.com.

I love how easy the platform is to use, and how user experience is taken into consideration with the organization of the platform. Easy to use and easy to integrate. Has plenty of features to cover most use cases in third party risk monitoring and domain protection against typosquatters. Review collected by and hosted on G2.com.

I think the only downside would be the 3rd party integration for domain takedown requests if there's a confirmed typosquatter discovered. Once the domain registrar is opened up, it's a manual submission, review, and monitoring process from there. Review collected by and hosted on G2.com.

User Interface of UpGuard is really very easy to use and navigate.

Breach risk module of UpGuard is really a go-to section for fetching data of all the vulnerabilities in the organization with CVEs of each vulnerability.

Remediation is also recommended with each vulnerability which is a very good aspect in order to address the vulnerability.

Customer support is great in terms to timely reply and addressing of issue.

I use it on a daily basis to monitor vulnerabilities.

It was easy to implement.

Vendor Risk is also a great initiative which help us to assess vendors with whom we are working, or we need to start working with. Review collected by and hosted on G2.com.

There is nothing that I dislike about UpGuard. Review collected by and hosted on G2.com.

I am a Head of Risk & Compliance working in a multinational financial services organisation.

UpGuard has been very useful in helping onboard, monitor and oversee our suppliers and vendors across several different jurisdictions. I found implementation to be straightforward, and subsequently the portal is easy to use. I particularly like how it generates a monthly report across all of our suppliers and vendors; that way I can be assured that the software is continuing to oversee the third parties we work with and ultimately rely on to do business.

As my role is focused on oversight, I will say that I only use it every so often (such as once a month) - but it has still proven useful and easy to integrate into my working pattern.

Finally, I have not been required to contact Customer Support with any queries; the software has been straightforward enough for me to use. I have not needed the assistance. Review collected by and hosted on G2.com.

I would say that a potential challenge that I did not personally experience but may prove to be a hurdle for some is UpGuard's general UI. Because the UI does not really look like any other software in use at my firm, it may mean that other new users may take some time to get used to it. As I say though, this was not an issue in my direct experience. Review collected by and hosted on G2.com.

I appreciated having a single place where customers can go to look at our compliance documentation and security questionnaires. The product is very easy to use and navigate, required almost no implementation other than uploading documents. The customer support I received was extremely helpful and they got back to me right away. Review collected by and hosted on G2.com.

I felt like some of the security questionnaires were too general and not closely aligned with relevant standards and regulatory requirements. Review collected by and hosted on G2.com.

I've been using UpGuard for over 3 years now, and it has really improved our organization security posture. Easy to identify risks and vulnerabilities. The Breach risk features I use the most to work on identified vulnerability on owned domain, monitor the domain risk score and identity breach. The product is easy to use and UI is user-friendly. Review collected by and hosted on G2.com.

Notification preference setting need to be improved. Don't have option to make setting for all user together. Domain discovery need to be more effective, missed some subdomains. Review collected by and hosted on G2.com.

Upguard is a great product with lot of improvements constantly added. I also had some interaction with their product team and they took in account our feedback in adding new features.

We mostly use Upguard for the Breachsight score, to keep track of our own security posture. We also use it to do vendor assessment for our critical vendors. And recently we started to use the Trust Page more often to showcase to our customers how much focus we put on security. The new features on the Trust page are great (branding, industry average score, certification logos).

The support is really good, they respond fast and usually resolve any issues very fast too. Review collected by and hosted on G2.com.

Sometimes the speed of releasing feature mean that we miss some new functions and don't review them. For example the scoring of questionnaire had a few bugs ("not applicable" items couldn't as negative in the scoring). And then a customer asked us why our questionnaire score was low (as we leverage cloud provider we put the physical control as not applicable which made the score bad while in reality it's just irrelevant. Review collected by and hosted on G2.com.

UpGuard is the best choice to fix compliance issues and protect CitNOW Group from cyber threats, data breaches, and compliance violations1. It allows organisations to assess their own cyber risk and the security and compliance of third-party vendors and suppliers1. UpGuard also streamlines and automates cybersecurity tasks such as vendor risk assessments, security questionnaires, breach alerts, and remediation steps1. The platform provides a fully scalable solution for attack surface management and third-party risk management1. It helps reduce financial risk, increase investor and board confidence, lower cybersecurity insurance costs, comply with industry standards, maintain reputation and business continuity1. UpGuard is rated as the #1 provider for Third-Party & Supplier Risk Management Software by verified customers on G2 Review collected by and hosted on G2.com.

There is nothing that I have came across that I dislike about UpGuard Review collected by and hosted on G2.com.

I like mostly Security Ratings & Breach Incidents. With the help of UpGuard we can take action immediately & ask team to mitigate those risks on the basis of criticality & make our security posture better. UpGaurd is very easy tool to use & deployment is also a very good. It detects most of applications & domains automatically on basis of keyword & easy to add manually as well. Support after sales is also very good in terms of E-mail or via CSM, who always available to support. Review collected by and hosted on G2.com.

Least helpful part of UpGuard is that sometime it doesn't give complete granularity actionable points, which needs attention of related team & team needs more granular report on this. Review collected by and hosted on G2.com.

"Breach sight" section is quite reliable and easy to understand.

We can easily get to know the vulnerabilities and CVEs associated with these. We can re-scan the application anytime we want to validate whether the vulnerability has been addressed or not.

It is easy to implement and as we can add and scan any custom domain also.

Remediation sub section is also a great way of tracking the vulnerabilities that are currently in progress of patching.

Additional sub section of identity breaches is a great feature as we can get to know if any data has been exposed over the deep and dark web.

Customer support is the backbone of every organization and UpGuard is perfect at customer support. We get revert for our query within 2-3 minutes of sending mail.

I have been using it daily to strengthen the security posture of all the web applications by automated scanning and ad-hoc scanning. Review collected by and hosted on G2.com.

Vendor risk module is not very useful.

Questionnaires require a lot of time to be filled up and to be checked.

It is a whole different module.

We majorly focus on the Vulnerability assessment of Web applications and vendor risk is quite out of scope thing. Review collected by and hosted on G2.com.