Save to My Lists
Optimized for quick response

ThoughtSpot Reviews & Product Details

ThoughtSpot Overview

What is ThoughtSpot?

ThoughtSpot is the AI-Powered Analytics company. Our mission is to create a more fact-driven world with the easiest to use analytics platform. With ThoughtSpot, anyone can leverage natural language search powered by large language models to ask and answer data questions with confidence. Customers can take advantage of both ThoughtSpot’s web and mobile applications to improve decision-making for every employee, wherever and whenever decisions are made. With ThoughtSpot’s low-code developer-friendly platform, ThoughtSpot Everywhere, customers can also embed AI-Powered Analytics to their products and services, monetizing their data and engaging users to keep them coming back for more.

ThoughtSpot Details
Product Website
Languages Supported
Danish, German, English, Finnish, French, Italian, Japanese, Dutch, Norwegian, Portuguese, Spanish, Swedish, Chinese (Simplified)
Show LessShow More
Product Description

ThoughtSpot is the AI-native Intelligence Platform company for the enterprise. With natural language and AI, ThoughtSpot empowers everyone in an organization to ask data questions, get answers, and take action. Code-first for data teams and code-free for business users, ThoughtSpot is intuitive enough for anyone to use, yet built to handle large, complex cloud data at scale. Customers like NVIDIA, Hilton Worldwide, and Capital One are unlocking the full potential of their data with ThoughtSpot.

How do you position yourself against your competitors?

The world’s most innovative companies use AI-Powered Analytics from ThoughtSpot to empower every person in their organization, from C-suite executive to frontline employee, with the ability to ask and answer data questions, create and interact with data-driven insights, and use these insights to make informed decisions and take action. ThoughtSpot is simple enough for any business person to use, yet built to handle even the largest, most complex data, wherever it may reside. That’s why customers like T-Mobile, CVS, Comcast, BT, Snowflake, Daimler, Ecolab, Wells Fargo, OpenTable, Huel, and Albertsons have turned to ThoughtSpot to transform their data driven decision-making cultures.


Seller Details
Company Website
Year Founded
2012
HQ Location
Mountain View, CA
Twitter
@thoughtspot
11,031 Twitter followers
LinkedIn® Page
www.linkedin.com
1,477 employees on LinkedIn®
Description

ThoughtSpot is the AI-native Intelligence Platform company for the enterprise. With natural language and AI, ThoughtSpot empowers everyone in an organization to ask data questions, get answers, and take action. Code-first for data teams and code-free for business users, ThoughtSpot is intuitive enough for anyone to use, yet built to handle large, complex cloud data at scale. Customers like NVIDIA, Hilton Worldwide, and Capital One are unlocking the full potential of their data with ThoughtSpot.


TK
Overview Provided by:
Principal Manager, Marketing Operations at ThoughtSpot

Recent ThoughtSpot Reviews

LB
L B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great support team that actually helps"
I really like how helpful the support team is. Anytime I run into a issue or have a question, they respond quick and actually give real answers ins...
TB
Tarun B.Small-Business (50 or fewer emp.)
4.5 out of 5
"Love how I can share insights with my team"
Sharing insights is quick and easy. Instead of sending static reports or endless emails, I can share a live link, and everyone sees the latest data...
LB
Lisa B.Small-Business (50 or fewer emp.)
4.5 out of 5
"ThoughtSpot makes it easy to add analytics to our app"
We wanted to add analytics to our app without making it difficult. ThoughtSpot’s embedding feature made that easy. Now, our users can search their ...

ThoughtSpot Media

Official Downloads

Answer a few questions to help the ThoughtSpot community
Have you used ThoughtSpot before?
Yes

Video Reviews

316 ThoughtSpot Reviews

4.4 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
316 ThoughtSpot Reviews
4.4 out of 5
316 ThoughtSpot Reviews
4.4 out of 5

ThoughtSpot Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
MB
Head of Content
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about ThoughtSpot?

I like the way our team gets the data we need without a data expert. ThoughtSpot’s search function makes it easy to just type in a question and get answers right away. No complex querys and no waiting. It saves us so much time.

Another thing I like is how easily it connects to different data sources. We set it up with our existing systems without any problems, and it updates in real time. So we always have the latest data.

The built-in AI is also a big plus. It helps find insights we might not have thought to look for

Their support team is also great. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

It takes a little getting used to. especially if you’re used to traditional BI tools like Tableau. Review collected by and hosted on G2.com.

What problems is ThoughtSpot solving and how is that benefiting you?

I used to waste so much time waiting for reports or trying to write big querys just to get the data I needed. If I needed something quickly, I had to ask the data team. It wasn’t always an option. It slowed everything down and made decision-making harder.

With ThoughtSpot, that problem is gone. Now, I can just type in a question and get answers immediatley. I don’t have to depend on anyone else or spend hours figuring out querys. It’s made my work so much faster and easier. Review collected by and hosted on G2.com.

LB
Entrepreneur
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about ThoughtSpot?

I really like how helpful the support team is. Anytime I run into a issue or have a question, they respond quick and actually give real answers instead of just copy pasting something from docs. They take the time to understand my problem and help fix it.

I also appreciate the training sessions and documentation they provide. It made it way easier for me to get comfortable using ThoughtSpot. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

Sometimes, more complex issues take longer to fix especially if they need engineering support. But the team is always responsive and keeps me updated, so it's not too bad. Review collected by and hosted on G2.com.

What problems is ThoughtSpot solving and how is that benefiting you?

ThoughtSpot saves me time by making it easy to find and use data without extra steps. Review collected by and hosted on G2.com.

LT
Marketing Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about ThoughtSpot?

I like how easy it is to analyze data without needing to know sql. I can just type a question and get charts or tables right away. It’s really fast and saves me from waiting on reports.

Another thing I like is how interactive everything is. If I need to dig deeper, I can click on the data and explore more without starting over. It makes business intelligence and analytics simple and quick. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

Some advanced analytics need extra setup, and it takes a bit to learn all the features. But once you get used to it, its really powerful. Review collected by and hosted on G2.com.

What problems is ThoughtSpot solving and how is that benefiting you?

ThoughtSpot makes it easy to find insights without waiting for reports or needing technical skills. Review collected by and hosted on G2.com.

LB
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about ThoughtSpot?

We wanted to add analytics to our app without making it difficult. ThoughtSpot’s embedding feature made that easy. Now, our users can search their data directly inside our product, just like they would in Google.

The setup was faster than we expected and we didn’t need our dev team to get it working. It connects well with our existing data sources and updates in real time, so users always see fresh insights.

Another thing I like is how ThoughtSpot’s AI suggests questions and insights. It helps our users find trends they might not have thought to look for.

Their support team has also been really helpful whenever we needed guidance. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

It’s fast and easy to use, but sometimes we run into minor limitations that require extra steps. Review collected by and hosted on G2.com.

What problems is ThoughtSpot solving and how is that benefiting you?

Before ThoughtSpot, we struggled with making data accessible to our customers. We had reports, but they weren’t interactive, our users had to wait for updates.

Now, our customers can ask their questions and get answers instantly. They don’t have to wait on pre-built dashboards or wait for someone to pull data for them. It’s made our product much more valuable and improved customer satisfaction. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ThoughtSpot?

ThoughtSpot's AI-driven highlights are a game-changer, providing valuable insights with minimal effort. The platform's user-friendly interface makes it incredibly easy to create detailed dashboards, even for those without a technical background. The real-time insights ensure that our team is always working with the most up-to-date information, which significantly enhances our decision-making process The account team has equally been exceptional in being part of the team and helping find solutions for us and our clients. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

Honestly, there's nothing to dislike about ThoughtSpot. It has consistently met and exceeded our expectations. Review collected by and hosted on G2.com.

What problems is ThoughtSpot solving and how is that benefiting you?

ThoughtSpot is instrumental in building demos for our sales team, allowing us to showcase the platform's capabilities effectively. Additionally, it helps us create real-time reporting environments for our clients, which is crucial in demonstrating the commercial benefits of our solutions. This not only enhances our sales presentations but also provides our clients with immediate, actionable insights, leading to better decision-making and increased satisfaction. Review collected by and hosted on G2.com.

CL
Founder and Strategist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about ThoughtSpot?

ThoughtSpot is the most user-friendly BI platform I've used. As with all BI platforms there's some setup and architecture considerations to consider and roll out, but once in place it's intuitive and far easier to navigate than competitors. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

ThoughtSpot is paving the way forward in business intelligence, with a focus on search and natural language integration that allows you to dive deeply into your data without always having to rely on a data scientist to write queries every step of the way. Getting your instance set up requires some lift in terms of structuring your data set, but once in place it allows decision-makers (aka non-data scientists) to interact with and drill deeply into datasets to find insights. Review collected by and hosted on G2.com.

What problems is ThoughtSpot solving and how is that benefiting you?

Current generation BI platforms require going back to the platform manager to rewrite queries in SQL or other languages to dig into the data, while ThoughtSpot uses AI to write and communicate the intent behind SQL queries, allowing the user to write them in natural language while the system handles the coding. Review collected by and hosted on G2.com.

SK
Data Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about ThoughtSpot?

In my opinion, the most fundamental aspect is the ease of use of the platform. Unlike many other platforms, this one allows those who are less data-oriented to be able to quickly create and customize dashboards (or ‘liveboards’, as they are referred to in ThoughtSpot), enabling the usage of the platform more frequently. In this way, we are able to target a wider market and make it more convenient to sell our product by using ThoughtSpot instead of other platforms.

Further, we also want to thank ThoughtSpot for their assistance. Many people we communicate with are active and engaged on our questions, which allows focusing on specific persons in order to receive assistance.

On top of that, we could integrate ThoughtSpot into our platform without any problems. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

There is only one thing that I do not like much about ThoughtSpot. It is that things that clearly are software bugs take too long to get resolved. We feel that bugs should be given top priority and at times wonder whether that is really the case at ThoughtSpot. Review collected by and hosted on G2.com.

What problems is ThoughtSpot solving and how is that benefiting you?

ThoughtSpot makes it possible to thrive entire organizations to work with data, not just by people who work in a data-driven way. Review collected by and hosted on G2.com.

BF
Executive Vice President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about ThoughtSpot?

I have used a lot of business intelligence tools over my career, and ThoughtSpot by far is the easiest to use and get real answers from our data quicker than other platforms. Plus, the support team has been great when answering my questins. It was easy to implement and roll out to our team. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

My only complaint is the inability for a month vs month comparison to dynamically change based on the selected date, Review collected by and hosted on G2.com.

What problems is ThoughtSpot solving and how is that benefiting you?

For the longest time our reporting was a very manual process, taking almost 2 weeks at a time to do for every client. Now with ThoughtSpot our clients can see all the data that we can see and our team is able to look at the data quickly and make stragetic adjustments much faster. Review collected by and hosted on G2.com.

TB
SEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about ThoughtSpot?

Sharing insights is quick and easy. Instead of sending static reports or endless emails, I can share a live link, and everyone sees the latest data. No need to refresh or ask for updates.

Collaboration is smooth too. Team members can apply their own filters or adjust views in real time which makes discussions more productive. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

Setting permissions for external users takes a little extra effort. Review collected by and hosted on G2.com.

What problems is ThoughtSpot solving and how is that benefiting you?

It keeps all of us on the same page without constant back-and-forth messages. Decisions get made faster. Review collected by and hosted on G2.com.

AS
Director of Data & Analytics
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about ThoughtSpot?

- A fantastic ability to enable and empower self-service among business users

- Very intuitive drill downs and search

- Powerful change analysis

- Great sales and customer success team that stays engaged, responsive, and helpful after signing a contract

- DBT integration enables you to manage your datasets

- Governance features with row-level security, verified boards and integrated descriptions of data Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

- Basic metrics/semantic layer

- Basic visualization customizations

- Underutilized TML Review collected by and hosted on G2.com.

What problems is ThoughtSpot solving and how is that benefiting you?

ThoughtSpot is unmatched in enabling business users to access and analyze data they need Review collected by and hosted on G2.com.