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TeamViewer Reviews & Product Details

DS
Software Engineer
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TeamViewer?

Teamviewer is a great remote desktop management software.It is used basically for managing any pc which has windows os over the network.The process is very simple.You just have to share the password and id to that person and you can get access to the system.It is secured and also it has live messaging system.Also it has an option of web conference which is also good.It has a good user end support.hiihii Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I like everything about teamviewer but just if it adds the functionality of video chat while session is live will be a great functionality.hiihii Review collected by and hosted on G2.com.

Recommendations to others considering TeamViewer:

I recommend using teamviewer to every software developer for providing end user support with ease and find out the bug in the software and solve the error of the client.It is the best remote desktop connection software. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

I use teamviewer for providing the support of software to our clients.Whenever our client faces an issue which is not resolved by the management team than it is passed to us who developed it.we access their pc through teamviewer and find out the bug and try to solve their problem.it is great for supporting our clients.hiihii Review collected by and hosted on G2.com.

TeamViewer Overview

What is TeamViewer?

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.

TeamViewer Details
Product Website
Languages Supported
Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.

How do you position yourself against your competitors?

TeamViewer takes remote support to the next level with a wider coverage of mobile devices, operating systems, and OT devices than other competitors.

Leveraging the power of augmented reality, TeamViewer is enabling companies of all sizes to easily utilize its industry-leading AR technology in various scenarios, elevating remote support capabilities way beyond the device screen.

TeamViewer shows several measurable user experience advantages. This includes the fastest time-to-connect (amongst the most prominent connection type, Windows-to-Windows across WAN, read: internet connections), and the quickest file transfer rate.

With a hardened environment, high security standards, dedicated features, such as remote smart card, enforced TFA, and conditional access that help customers achieve compliancy with strict security regulations, as well as product enhancements such as patch management and AI-powered endpoint protection, TeamViewer offers multiple layers of security to help customers to fortify their organization against cyber adversaries and reach enterprise-grade, yet SMB-friendly cyber protection.


Seller Details
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,648 Twitter followers
LinkedIn® Page
www.linkedin.com
2,091 employees on LinkedIn®
Description

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has more than 625,000 subscribers and enables companies of all sizes and from all industries to digitalize their business-critical processes through seamless connectivity. Against the backdrop of global megatrends like device proliferation, automation and new work, TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world.


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Recent TeamViewer Reviews

Verified User
A
Verified User
2.5 out of 5
"Tech issue not resolved and latest Management Console dysfunctional."
Ease of use and multiple access from different devices.
ZB
Zohaib B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Quick installation and configuration"
I like the ability to launch a command to run remotely, it allows users to easily control multiple computers. It offers multiple ways to access the...
SC
Scott C.
2.5 out of 5
"Team Viewer is a great product - with Caveats"
The team viewer Remote Support and Quick Support module is the only support tool I have found that properly implements 'Mouse Pointers' for all use...

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3,474 TeamViewer Reviews

4.5 out of 5
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3,474 TeamViewer Reviews
4.5 out of 5
3,474 TeamViewer Reviews
4.5 out of 5

TeamViewer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
PB
Devops Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

Teamviewer allows us to quickly and securely connect to another device and take control. We can provide quick remote support to our clients and users. It is very easy to set up and is available for all devices and I can quickly enter my partner's ID and get access to their devices. One of my favorite features is to handle multiple support session requests at once and it is easy to switch. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The only issue I encounter is the connectivity issue as everything depends on our network strength and end-user network strength. if there is a connectivity issue on any end, it makes the session very slow and it starts lagging. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

We are able to provide remote assistance to our clients and customers quickly and efficiently with TeamViewer. We don't need to be physically present to experience the issue that client is facing. We can simply get access to their devices and experience the issue on our end and quickly resolve the issues. I find it highly secure and reliable and it gives a trust that the connections are secure. Review collected by and hosted on G2.com.

AB
Network Security Engineer
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

TeamViewer is the most famous known remote control solution and is being used in our organization. It is easy to set up and I can connect and control the remote system instantly. It has well-integrated security which keeps the connection more secure and reliable. It is available for almost all devices such as mobile, Linux, and Windows. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The connectivity issue and lagging of the screen are the biggest issues I've faced with TeamViewer. Also while working connection loss is another issue. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

TeamViewer acts as an remote support and co-browsing solution for our organization. We require it to provide support to internal teams and clients. We can easily access and control the devices of our team and provide better support by understanding the issue they are facing at their devices. Overall, it gives us complete control of their devices and fix issues quickly, efficiently and securely. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Adarsh,

Thank you for your review and for sharing your experience with TeamViewer! We are thrilled that TeamViewer has become a powerful tool that helps you with your daily tasks!

Regarding the connection issues, we will make sure they reach the right team.

We wish you a pleasant day!

Best,

Valeria/TeamViewer

MN
Applications Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like the web interface, it offers access to multiple systems from a single console. It allows you to constantly monitor the remote device, I love the terminal access. It's very easy to work with this simple tool. What I like most about it is the ease of remote control. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Speed depends on bandwidth, sometimes it slowed down a bit. There's a delay in establishing a session, it needs some option to notify you if the computer is offline. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

The best thing about this tool is the time savings. This utility is primarily used to establish a remote connection. It reduces remote troubleshooting time and makes it very easy to work remotely with different systems. Computer management has been simplified. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Markus,

Thank you for your rating and for sharing your feedback with us

In cases of slow connection, we suggest ensuring that both sides have the latest version of TeamViewer available on our website.

If this is the case, resetting the devices and, if possible, resetting the WiFi could solve the issue.

Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

All the best!

Valeria/TeamViewer

CK
Design manager
Apparel & Fashion
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

It is a great tool for connecting remotely with my team and working on same board. I like how fats it transfer design files between computers. It allow me to connect to the designer desktop from anywhere and I can easily edit file from virtual access. It is reliable and good in security for protect our data. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Sometime it takes little more time to connect but it is not a big issue I guess and perfectly fit for our organization needs. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It helps me to get the full access of design team desktop and allow me to modify the required changes in design files. We use it everyday for making changes, updating excels, training sessions and many more. It makes our design process better and finish projects quickly without needing to be in same place. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hi Chandan,

Thanks for taking the time to review and share your experience with us.

We are happy that TeamViewer is helping you in your daily job.

I wish you a great day and all the best.

See you soon!

Valeria/TeamViewer

BG
Leader
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like that it allows me to easily connect to my device, the response time is excellent. I can log in from anywhere I have a connection, it offers exceptional desktop sharing features. This makes connecting to the user's machine much easier. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I've been having some connection issues due to low bandwidth, and I'd like to be able to disable some of my computer's monitors. It can time out if you remain inactive for too long. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

I can connect to my computer as if I were in the office without any problems, and I have the peace of mind that my data is secure. It allows remote access to computers, and the application is also very easy to use. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hi Bedirhan,

Thank you for your rating and for sharing your experience.

We are happy to read that you feel calm during the connections due to the level of security offered by our solution.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

All the best!

Valeria/TeamViewer

AL
System Administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like being able to access system settings on computers, it's very convenient for both end users and technicians. I love the ability to reboot into safe mode with a remote connection, it gives me the convenience I need to provide support. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

So far, I haven't experienced any glitches or dropped sessions, it far surpasses other remote support tools. I have't found anything I don't like yet, nor have I found any drawbacks. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It saves me time and money helping colleagues, it provides user-based access. Its ease of use makes it highly adaptable for our entire team, it's the most cost-effective tool we've used for remote support. It allows me to help all my colleagues. Review collected by and hosted on G2.com.

AR
Staff Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like the ability to resume a connection with a single click, we can easily switch between different servers. You can transfer files by simply dragging and dropping them. I love the side panel that displays all your files. Its macro feature is great for performing tasks. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

It should be compatible with more platforms, but I sometimes experience lag when connection to specific servers. There isn't much documentation available, and some setting are difficult to find. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It allows us to connect to a set of servers, it's a unique tool that allows you to connect to multiple remote networks. File browsing is useful for quick browsing, and multiple sessions with different protocols are possible. Review collected by and hosted on G2.com.

EC
Assistente Administrativo
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Translated Using AI
What do you like best about TeamViewer?

What I like most about it is the speed with which it transfers files between remote machines, the commands sent between them facilitate user interaction. The advantage of using this software is that I can connect with multiple machines simultaneously. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I have nothing to complain about, I've been using it for a long time and have no complaints about it. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

I use TeamViewer in various support sessions in my company in the area of remote support to clients who encounter some difficulty in their daily use of software to which we provide services. We use all the resources it can offer to help us provide good service, whether by sharing the screen with the user or transferring files to speed up the system implementation process, etc. This has helped us a lot by optimizing our time and adding quality to our services. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hello Elisa,

Thank you for choosing TeamViewer as your favourite remote access solution! We are happy that you are enjoying TeamViewer's performance, flexibility, and reliability.

We would like to invite you to join the TeamViewer Community at https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! We hope to see you there in the TeamViewer Community!

Best,

Ying/TeamViewer

BS
Project Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

The connections are solid, and I can use it to provide remote support to Windows devices without any problems. We can access the system over the internet, and it offers numerous features. It works from any platform and offers an option for remote access to user machines. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Deploying the app can be tricky for inexperienced users, and the window scaling feature could be improved. The web app sometimes crashes, and creating a new invitation can be a bit tricky. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

A great advantage is that it meets the requirements, allowing me to help users at any time. It allows me to easily access them remotely to provide support, this tool has everything I need for remote management. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hi Bevis,

Thank you so much for sharing your experience with us. We're delighted to be the remote control tool that allows you to help your users quickly and effectively.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience, including deploying the app:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

All the best

Valeria/TeamViewer

MB
Social Media Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

The platform's intuitive design makes it easy to navigate its features and allows users to connect to client computers. It's one of the best remote support apps, and I found the file transfer feature very useful. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Sometimes there's a bit of a lag in the connection, which can be a bit annoying if you have very important work. There are some things that need updating, and the file sharing feature is a bit slow. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

Its intuitive interface makes it easy for customers to use and has exceeded our expectations in every way. This is the ideal solution for your IT problems, offering features that allow you to switch between multiple desktops. Review collected by and hosted on G2.com.