Blackbaud TeamRaiser Reviews & Product Details

It has the potential to be highly customizable if you have a web developer who can write custom code. Review collected by and hosted on G2.com.

I have had countless issues with participants navigating the website, registration, and their participant centers. It is so un-user-friendly, that it discourages registrations and donations. It also takes me so long to copy events year after year because of how complicated the site creation process is.

And on top of that, when technical issues occur (Share buttons don't work, mobile compatibility malfunction, etc), 90% of the time, they require you to hire a Blackbaud professional services member to fix it for you.

Please go with another platform for your P2P needs. Review collected by and hosted on G2.com.

the registration process, customizeable pages Review collected by and hosted on G2.com.

There are no accessible features for visually impaired users and that there is not a good way to manage volunteers Review collected by and hosted on G2.com.

The Event Management Center is fairly easy to navigate, reports are usually quick and easy to pull, there are a lot of great capabilities with sending customized, personalized emails, getting notifications of new teams, fundraising milestones, and making easy corrections of donation credit. You can easily switch between different events that you manage and also easily access past events that are no longer active. Being able to also pull reports from past events is very handy when assessing historical data and strategizing for the future. Review collected by and hosted on G2.com.

Little customization at the individual event level for companies that have a very high volume of events. All events are on the same template and don't allow for individualization in almost any aspect. On a prior version of the template my company uses, the WYSIWYG was often buggy which meant that updating or making customizations to a page of your site was difficult. Review collected by and hosted on G2.com.

we use this for our provider department at our large non profit organization. great tool to help us keep things organized to process payments for our providers. with money coming in from different sources, the interface makes it easy to redistribute that out as we see necessary. helps us to keep our budget in order. sleek design and ease of use. Review collected by and hosted on G2.com.

I would like to see more software updates. also specifically i would prefer to be able to organize old payments by different categories. Review collected by and hosted on G2.com.

Participant/ donor reports are relatively easy to pull Review collected by and hosted on G2.com.

Our volunteers always have issues with the TeamRaiser websites. The customer service is terrible. As an example, on the last day of our donation cycle, all our TeamRaiser pages weren’t working. Turns out that Blackbaud was doing routine maintenance, but they didn’t notify us first! This probably translates to thousands of missed dollars for us. I had so many donors and volunteers call me that day to say they couldn’t donate. Review collected by and hosted on G2.com.

They helped us create some very nice websites Review collected by and hosted on G2.com.

Customer support is lacking - they often don't know how to fix the problems we have. If you want anything more than the basics, they'll charge you for every "customization". Many of the features don't line up well with our organization. They don't answer the "ideas" portal, but want you to continue to add ideas. Review collected by and hosted on G2.com.

This is a great platform for our teams to use when having events that aren’t staffed by the nonprofit. Often times teams want to have a website for a fundraising event but we aren’t able to provide that through our event website. Review collected by and hosted on G2.com.

It is completely set up and ran by the team, which means I can’t see the back end to help them when they need it. Review collected by and hosted on G2.com.

Easy to update sites using 'what you see is what you get' Review collected by and hosted on G2.com.

The systems times you out- it'd be nice to be logged in and remain logged in. Review collected by and hosted on G2.com.

I love that teams are able to use this platform to fundraiser at events that aren’t directly supported by the nonprofit. Review collected by and hosted on G2.com.

I can’t think of anything that I dislike. Review collected by and hosted on G2.com.

I like the user-friendly view, and the ease of setting up donation pages. Review collected by and hosted on G2.com.

I dislike all the steps and complication to the back-end work Review collected by and hosted on G2.com.