Tango Reviews & Product Details

Tango is cost effective (NO COST!), versatile (a lot of options and ability to use one amount on several gift cards), safe (no need to go to the store and purchase gift cards and potentially lose them) and NEVER expires.

The customer service is efficient!

Professionally: I have worked with Kasia Weldon to get our company set up. It was ready really quickly, and there was NO COST TO USE THE PROGRAM! NO more going to all the stores, counting cards, and time wasted!

Personally:I have called for a question about one of my gift cards from 2018 and it was still able to be used six years later!

Tango is a wonderful way to incentivize, reward, and compensate. It has made my position as Human Resources Director much more efficient! Review collected by and hosted on G2.com.

The only thing that I would change would be perhaps for our users who are not as tech savvy:

When they receive the gift card link via email, remind them that they have options to redeem the gift.

Provide explicit instructions on usage

AND/OR

Provide information on how to call and get a representative who can send a gift card via mail. Review collected by and hosted on G2.com.

Tango Card Canada is an excellent service to use for rewarding staff. Many options available for funding the business account.. and the user experience for the card recipient is great. I first learned about Tango Card by receiving a virtual card myself.. I liked it so much (easy to use, many stores to choose from, can allocate amounts to different stores), that I signed up an account for my Dental Hygiene business and so far all recipients have loved it as well. Quick email delivery to recipient as well. Thank you, Tango! Review collected by and hosted on G2.com.

No dislikes that I have come across so far yet. Review collected by and hosted on G2.com.

I like that I can purchase batches of gift cards that allow people to choose where to redeem them. Review collected by and hosted on G2.com.

I wish there wasn't a delay in sending the card. I also wish there wasn't a fee, but that may be unreasonable considering they need to make money. Review collected by and hosted on G2.com.

Quick and easy to use. Support has been helpful if something is unclear or help is needed. Review collected by and hosted on G2.com.

The use of reporting. I would like an easier way to see what has actually been redeemed without going into each individual card sent especially if sending a bulk gift card program. Review collected by and hosted on G2.com.

The ease and convenience of paying focus group respondents. Our focus group respondents can now receive their incentive payments via email instead of waiting for a check in the mail. Review collected by and hosted on G2.com.

Not much downside to Tango. Everything we need in a payment platform is ther. Review collected by and hosted on G2.com.

Tango is very easy to use and both my employees and clients like it. They love the idea that they are able to choose where to claim the gifts I send and they are not obliged to use the gift card from a certain place or provider. It also gave me the peace of mind knowing I can get the gifts delivered on the spot and that I will save the trip going to stores or purchasing online from multiple places.

It also helped me in a big project for my client, was easy to implement and my account manager helped me a lot implementing it. We now use it for clients/employees gifts on holidays every time. Review collected by and hosted on G2.com.

The 3% fee we pay when using creidt cards is a little drawback. However, we are now sending money via wire transfers (still not that much convinient, because we are lovated in Canada and the wires are considered international in our case). Review collected by and hosted on G2.com.

I often give outgift cards as incentives for people to fill our surveys for our organization. Because I send so many gift cards, I often run into security issues with other platforms. Tango makes it super easy to bulk buy gift cards by allowing me to create templates to apply to a mass order which is also super helpful!

I have used Tango for approximately three months and I won't go back to using single store platforms for giftcards again. Review collected by and hosted on G2.com.

I wish I could change the amount demonination for specific stores in Tango without having to request support from customer service. Review collected by and hosted on G2.com.

The different options for the gift cards, such as wide selection! Review collected by and hosted on G2.com.

Nothing I dislike. The whole platform functions great! There are so many gift card options and it is easy to use! Review collected by and hosted on G2.com.

I can pick through thousands of gift cards and even figure out if the end user likes coffee or a specific restaurant. Review collected by and hosted on G2.com.

Uploading the funds from the University to Tango. Our Laspe can be up to 3 business days Review collected by and hosted on G2.com.

It’s incredibly user-friendly and efficient, making the process seamless. What stands out the most is its exceptional flexibility—with a wide variety of reward options, it’s easy to customize and align rewards with each client’s unique preferences." Review collected by and hosted on G2.com.

After 5 days, I can no longer cancel a reward I’ve already sent and hasn’t been used, and have the funds returned to my account. Review collected by and hosted on G2.com.