SOCi Reviews & Product Details

SOCi has been an absolute game-changer for us in managing our online presence and engaging with our audience. Its reputation management feature is efficient and allows us to monitor and respond to reviews seamlessly across various platforms. The social scheduler has saved our teams so much time, enabling them to plan and schedule posts ahead of time while ensuring consistent branding. What's truly impressive is the analytics dashboard, providing valuable insights to optimize our social media strategy. SOCi has truly made managing social, reputation, and listings a breeze, and I highly recommend it to any business looking to elevate their online presence. Review collected by and hosted on G2.com.

Nothing. We truly are so happy with all the resources the provide! Review collected by and hosted on G2.com.

Easy, user-friendly platform that aggregates real-time feedback across the three major review sites and gives our teams the ability to communicate with their guests instantly through one simple tool. The listing management software was very thorough and simple and we feel has been very beneficial for our presence across the thousands of listing sites. Review collected by and hosted on G2.com.

Wish there were better tools to alert us of issues (ie. failed social feed connections, inconsistent listing). Often times we find the issue and bring them to support to be worked through after finding those issues through our management teams. Review collected by and hosted on G2.com.

I've been using So-Ci for work, and it's been a great tool, especially working in multi-family property management, I really appreciate how easy the platform is to navigate. It makes creating and managing content super efficient, which is a huge help when juggling all the tasks of a property manager on-site! Review collected by and hosted on G2.com.

If I had to choose something, I'd say it would be nice to have a few more customization options for templates or scheduling features. I currently use Notion so if So-Ci could integrate with my Notion templates that would be even better. Nothing major, just small tweaks that could make an already great platform even better! Review collected by and hosted on G2.com.

I can schedule posts for all of my social media & Google in one place. I can also schedule a time to post based on when I know my customers are more active. The scheduling feature allows me to set up posts once a week or once a month instead of several times a week. I can also access the app on my phone when I am attaching photos, and I can have my staff download the app if needed. Review collected by and hosted on G2.com.

I am not always notified when a new review has been posted. As a franchisee, I cannot respond directly to reviews, but my franchisor overlooked a review in the past and I only noticed because I was clicking through everything on SoCi when it normally shows in the dashboard. I would appreciate a notification when reviews have been written so that I can see how customers feel. Review collected by and hosted on G2.com.

SOCi is simple to use for a single location or multiple users. It is easy to review content and collaborate with team members in the platform. I like the additional add-on options that are available based on need.

The additional resources that SOCi provides have been great in providing a platform to do it all. Review collected by and hosted on G2.com.

Things have been great and when there is a wishlist item the team is very receptive to ideas and implementing them to create an improved platform. Review collected by and hosted on G2.com.

SOCi has been a game-changer for managing multiple social media accounts across several brands. I love how it centralizes everything—scheduling, approvals, and analytics—so I can keep everything organized in one place. It’s especially helpful when juggling content across Facebook, Instagram, LinkedIn, and TikTok. The reporting features make it easy to track performance and spot trends, which is super valuable for optimizing future content. Plus, SOCi’s tools for maintaining brand consistency across different locations help ensure our messaging stays cohesive. It’s also great for team collaboration, especially when multiple people are involved in content planning and approvals. Review collected by and hosted on G2.com.

Honestly, there isn’t much I dislike about SOCi. If I had to pick something, it would be that there’s a bit of a learning curve at first just because there are so many features—but once you get the hang of it, it’s incredibly user-friendly and efficient. Review collected by and hosted on G2.com.

SOCI has been a game-changer for managing our multi-location healthcare practices. Their social media tools are powerful and easy to use, making it simple to post engaging content across all our locations. Listings management is seamless, and their reputation management features have saved us so much time. Highly recommend for any multi-site business looking to streamline marketing! Review collected by and hosted on G2.com.

It's really hard to find something I dislike! My only minor complaint is that, because it offers so many features, there’s a bit of a learning curve and some self-teaching involved. That said, the Soci team is incredibly responsive and helpful whenever I have questions! Review collected by and hosted on G2.com.

How intuitive and simple it is to post on multiple social media platforms to promote our community! Instead of being a chore, Soci implements the perfect platform to post on several things at once, making it easy to tweak here or there depending on the post, and having the option to post from pre-approved posts created from our company as well. This has made this part of my job in property management so much easier. We use it daily for Facebook, Google Business, and Instagram. It was incredibly easy to get started once RPM took over our community, and I received fast responses from customer support each time I had any issue. Review collected by and hosted on G2.com.

I haven't yet encountered any, the ease of use far outweighs any annoyances. Review collected by and hosted on G2.com.

We've had a great experience using SOCi! The platform is user-friendly and makes it easy to manage our social media presence across multiple properties. The scheduling tools, analytics, and ability to monitor reviews in one place have saved us so much time. Their support team is also responsive and helpful whenever we need guidance. Highly recommend SOCi for any property management team looking to streamline their marketing efforts! Review collected by and hosted on G2.com.

We’ve occasionally encountered some bugs or glitches within the platform that slow things down, especially when trying to publish or view analytics. It’s nothing major, but it does interrupt workflow at times. Overall, the experience has been positive, and the support team is helpful when issues come up. Looking forward to continued improvements! Review collected by and hosted on G2.com.

The centerilization is key. I love the dashboard, having multiple pages to post on can be very time-consuming, and SOCI has been a big time saver! It is more user-friendly than other platforms I have used in the past. The support staff is amazing. Review collected by and hosted on G2.com.

There are so many features, so just getting a hang of it has taken some time. getting a schedule down to approve everything Review collected by and hosted on G2.com.