I like the engagement of the on boarding team and the customer success team. The features and the plugins are fantastic and although it is our first months I feel confident that we would be able to fulfill our expectations.
Review collected by and hosted on G2.com.
The plugins are an issue especially when a new version has been released. It could help if the plugins functionality would become part of the platform. Review collected by and hosted on G2.com.
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1,017 Sisense Reviews
Sisense user interface for the final user (viewer or designer) is really simple and intuitive for the most common needs. It is really customizable, but also embeddable in your solution .
Sisense's support is always available and usually provide feedback in short time.
It's Elasticube (data) engine has really good performance. Review collected by and hosted on G2.com.
Sometime it's not immediate for the designer to understand what is the path that sisense is usign to provide an answer (draw a chart or create a table), that could require some "hint" in the expressions to force it to use the right structures, but it depends on the complexity of your datamodel. I think it is an acceptable compromise when you use a software that is not requiring you to write the query needed to get data, regardless how complex is your datamodel. Review collected by and hosted on G2.com.
Sisense offers developers an intuitive interface. Building models (live and elastic) is easy and straightforward. Basic capabilities are easy to learn and adapt. There is a range of widgets to choose from. I'm personally a fan of Blox given its versatility.
As a service, the support we receive for issues and queries is always outstanding. Though some issues take longer to be resolved, we are kept up to date on the progress. Review collected by and hosted on G2.com.
We struggled integrating it with Slack. Some of the basic widget customisations need custom scripting (if it is a frequently requested feature/capability the team strives to add it in the upcoming product releases, which is good). Having to purchase addons from third-party vendors for basic features is not ideal.
Lacks the ability to search for a metric to identify which dashboard contains it unless the metric is explicitly mentioned in the dashboard name. Review collected by and hosted on G2.com.
Sisense is a powerful and flexible business intelligence (BI) platform known for its ability to handle complex data modeling and provide scalable analytics. It supports both live and in-chip (ElastiCube) data models, offering versatility depending on performance and latency needs.
The platform excels in embedding analytics, making it ideal for companies that want to offer white-labeled dashboards or integrate insights directly into customer-facing applications. The drag-and-drop UI is user-friendly for business users, while developers and data teams can leverage custom SQL, Python/R scripts, and APIs for more advanced needs.
Sisense’s Live Data Models connect directly to cloud data warehouses like Snowflake, BigQuery, and Redshift, allowing real-time insights without needing to move data. However, performance can depend heavily on how well the models are designed and how queries are structured.
Pros:
Strong embedded analytics capabilities
Flexible data modeling with Live and ElastiCube options
Scalable architecture suitable for large datasets
Customization via APIs, plugins, and scripting Review collected by and hosted on G2.com.
Cons:
Steeper learning curve for advanced features Review collected by and hosted on G2.com.
Time to market is quite low, with very high customer satisfaction. We can deliver User friendly journeys and enter into the day to day lives of our end users for analytics.
We are to move from POC to full fledge product within a short span of time. L3 support based out of Ukraine provides the highest quality.
Multi tenancy along with various security tests conducted by Sisense helps us provide comfort to our customers on security and various aspects.
We are able to implement custom features and further enhance the user journey.
Our customers use the dashboard provide via Sisense evert day and we are able to integrate seamlessly various datasets. Review collected by and hosted on G2.com.
Data needs to be aggregated otherwise it leads to performance issues.
Modern warehouses needs to be utilised for higher concurrency and adds up to the operational cost.
Storage is very expensive on the cloud service Review collected by and hosted on G2.com.
User-friendly interface, easy to generate dashboards and schedule reports.
Easy to integrate into our product.
Easy to custom white-label
Handle large data efficiently
On-premise and cloud-based deployment
Powerful REST API to import/export and edit data, metadata and settings
Plenty Addon to extend functions
Nice technical support Review collected by and hosted on G2.com.
Data security needs to be big improved
Lack of supporting left-join in data modeling
Need to improve the navigation and filtering on the mobile device.
Need improve AI functions Review collected by and hosted on G2.com.
I like how easy it is to use, even for newbies. The drag-and-drop functionality makes creating dashboards simple, and it integrates well with tools like Salesforce and SQL. The customizable widgets, like BloX, are great for building interactive dashboards that suit different business needs. Review collected by and hosted on G2.com.
sometimes it’s slow when working with large datasets, which can be frustrating. Also, using BloX for customization can be tricky at first, and the documentation could be clearer. For advanced setups, you might need help from the support team, which can slow things down Review collected by and hosted on G2.com.
Sisense is an excellent Bi Tool. We use it to integrate data from Different sources. In addition to ElastiCube based, It’s capability to generated report from online source is excellent.
What I like most about Sisense is their support system. They have support across the time zones. Unless it is urgent, I like to get support in the evening when I do not have to do other things. Someone will be there to help and resolve issues quickly. Review collected by and hosted on G2.com.
Sisense’s learning curve is stip. However, Sisense provides excellent self-learning resources. They are available to give demonstrations of any of the functionalities of Sisense Review collected by and hosted on G2.com.
The system as a whole is a decent distributed system which allows you to throw as many resources at it as you want. Review collected by and hosted on G2.com.
There are a lot of internal "gotchas" that are not easily known. The biggest issue we've had is due to email reporting unable to handle our production load without help. Review collected by and hosted on G2.com.
The fact that Sisense can be installed locally or in the cloud makes it a great BI option to use and share complex reports and dashbaords with clients. The vast number of free and paid plugin add more features and funcionalities and integrations to the tool. I also love that Sisense have the blox widget type, which allows me to implement HTML code on my dashbaords. Review collected by and hosted on G2.com.
For being a web tool, the performance sometimes can be an issue as well as debugging or finding the root cause for an error. Sometimes it's solved by just refreshing the page, other times I need to contact the support. Review collected by and hosted on G2.com.
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