SAP Sales Cloud Reviews & Product Details

My personal experience with SAP sales cloud is really awesome and would like to discuss it in brief, First, webpage 2 is the official SAP page for Sales Cloud. It mentions that it's an AI-driven CRM solution with features like sales automation, lead management, analytics, and mobile selling. There's also mention of generative AI capabilities for outreach and guided selling. The testimonials from verified users highlight benefits like automation, improved forecasting, and a 360-degree customer view. I should note these points.

It is a really good solution for the management of customers, and we are so happy using it.

We have been using it since 2023, and we feel that they have one of the best services for CRM as well as a very good user interface. Review collected by and hosted on G2.com.

They are headed in the right direction, and we are happy using it, They have a dedicated manager who manages their clients efficiently. Review collected by and hosted on G2.com.

SAP Sales Cloud is best suited for medium to large enterprises with complex sales operations and existing investments in the SAP ecosystem. Smaller organizations or those without prior SAP infrastructure might find more cost-effective and user-friendly alternatives. It's advisable to assess your organization's specific needs, budget, and technical capabilities before considering SAP Sales Cloud. Review collected by and hosted on G2.com.

Implementation Complexity: The setup and customization can be intricate, often requiring specialized expertise or external consulting.

Learning Curve: New users may find the interface complex initially, necessitating adequate training and support.

Cost Considerations: The platform's pricing may be prohibitive for small businesses, especially when considering additional costs for customization and support. Review collected by and hosted on G2.com.

I give SAP Sales Cloud a thumbs up for:

It's user- friendly interface that helps in enhancing customer engagement by organizing the customer data for the user.

Also , the fact that it helps in streamlining the sales operations, a better coordination builds up among the sales team. Review collected by and hosted on G2.com.

Area that needs attention,in my opinion, should be simplifying the advanced level of usage, which becomes a little difficult to adapt to.It would be wonderful to see the introduction of virtual assistants for such levels. Review collected by and hosted on G2.com.

SAP Sales Cloud is a powerful tool, and there are several aspects is for example Comprehensive Customer Insights,Sales Automation,Integration with Other SAP Solutions Review collected by and hosted on G2.com.

Noting is to dislike because it is User-Friendly Interfac , Highly Configurable , ease implementation ,customer support frequency of use so that is why there is nothing for me to dislike this Review collected by and hosted on G2.com.

I did work with Bose and there we work with SAP on which we check all the stock and inventory very easily. Sap provides a very quite experiance and provide very good environment to work in easy flow. It also provide a quite good speed without any glitch as we face in Salesforce. Review collected by and hosted on G2.com.

There is noting which I have observed bad about Sap. It's good application Review collected by and hosted on G2.com.

What makes SAP Sales Cloud unique at Masai School is how well it integrates with other SAP systems, allowing us to maintain data consistency across divisions like student support, sales, and admissions. This simplifies our procedures and frees us up to concentrate on having deep conversations with potential students. Review collected by and hosted on G2.com.

The learning curve of SAP Sales Cloud is one disadvantage we've observed. Even though it's a strong tool, novice users may find it complicated and need a lot of training to use all of its functions. It can also be difficult to adapt some workflows to our unique needs at Masai School because there aren't many modification possibilities. System updates can occasionally cause minor disruptions as well, which necessitate team adjustment time. Review collected by and hosted on G2.com.

Ease of use and smooth functioning which improves users' performance. also have good customer support if needed any help. Review collected by and hosted on G2.com.

Nothing as such which can be said as dislike Review collected by and hosted on G2.com.

interference or easy navigation to work easily Review collected by and hosted on G2.com.

The whing which I dislike soo much about the cloud is the lacking it may got stuck some time while working Review collected by and hosted on G2.com.

I mainly like UI of the software and the integration systems where it can easily integrate with other SAP softwares. Review collected by and hosted on G2.com.

Extending software with more advantages will be a bit difficult because again we need to integrate with the BTP or any other interfaces.

Sometimes it acts as slow. Review collected by and hosted on G2.com.

SAP Sales cloud is simple to use with clean UI and easy to implement all the features needed. ALso whenever we need customer support it is available no matter how frequently we ask for it. Review collected by and hosted on G2.com.

Integration could be more easy or optimized, but overall it is still cool at this point. Review collected by and hosted on G2.com.