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3.5 out of 5
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PG
Pranchal G.
Senior Marketing Executive
Pharmaceuticals
Enterprise(> 1000 emp.)
Products used within Salesforce Marketing Cloud Suite: Salesforce Marketing Cloud Engagement, Salesforce Marketing Cloud Advertising, Salesforce Marketing Cloud Personalization (formerly Interaction Studio), Salesforce Social Studio
What do you like best about Salesforce Marketing Cloud Suite?
Salesforce markeitng cloud is a wonderful tool for all the sales and marketing guys out there. It's has got the best automation capabilities and it's always very easy to run campaigns and send personalized marketing emails throuhg it. It has got the best analytical capabilities to get the best reports. It can directly capture the lead from the website and it also tracks the leads activity on real time basis. Review collected by and hosted on G2.com.
What do you dislike about Salesforce Marketing Cloud Suite?
It's a expensive tool not suitable for small business and there are number of features which are still not useful and it needs rigerious training in the start Review collected by and hosted on G2.com.
PG
Priya G.
Mid-Market(51-1000 emp.)
Products used within Salesforce Marketing Cloud Suite: Salesforce Marketing Cloud Engagement, Salesforce Marketing Cloud Account Engagement, Salesforce Marketing Cloud Advertising, Salesforce Marketing Cloud Personalization (formerly Interaction Studio), Salesforce Marketing Cloud Intelligence (formerly Datorama), Salesforce Social Studio, Salesforce Journey Builder
What do you like best about Salesforce Marketing Cloud Suite?
This is the best marketing tool we have used so far. It has made our email marketing and campaign activities so easier and takes no time. The best thing about it that it uses AI ans automation to send suggestions for marketing activities. It can be integrated with the website to get real time insights. Review collected by and hosted on G2.com.
What do you dislike about Salesforce Marketing Cloud Suite?
Nothing it's a great tool but it's bit expensive Review collected by and hosted on G2.com.
UH
Verified User in Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
Products used within Salesforce Marketing Cloud Suite: Salesforce Social Studio
What do you like best about Salesforce Marketing Cloud Suite?
As you can tell from the title, I'm not a big fan of sales force. Review collected by and hosted on G2.com.
What do you dislike about Salesforce Marketing Cloud Suite?
It's too big. Maybe it's great for power users but that's not me Review collected by and hosted on G2.com.
TS
Tony S.
Small-Business(50 or fewer emp.)
Products used within Salesforce Marketing Cloud Suite: Salesforce Social Studio, Salesforce Mobile Studio, Salesforce Journey Builder
What do you like best about Salesforce Marketing Cloud Suite?
The ability to connect comms with customers Review collected by and hosted on G2.com.
What do you dislike about Salesforce Marketing Cloud Suite?
The long testing and validation for automation Review collected by and hosted on G2.com.
MS
Mustaqh Ali S.
Associate Manager - Digital Marketing
Small-Business(50 or fewer emp.)
Rating Updated ()
Original
Products used within Salesforce Marketing Cloud Suite: Salesforce Marketing Cloud Engagement, Salesforce Social Studio
What do you like best about Salesforce Marketing Cloud Suite?
Everything was good but I personally like Journey builder compared to other similar service providers in the industry. Review collected by and hosted on G2.com.
What do you dislike about Salesforce Marketing Cloud Suite?
There is nothing I dislike as of now & everything seems to be smooth for me. Review collected by and hosted on G2.com.
AC
Verified User in Computer Software
Mid-Market(51-1000 emp.)
Products used within Salesforce Marketing Cloud Suite: Salesforce Marketing Cloud Engagement, Salesforce Marketing Cloud Advertising, Salesforce Marketing Cloud Personalization (formerly Interaction Studio), Salesforce Social Studio
What do you like best about Salesforce Marketing Cloud Suite?
The platform has a great capability to give complete visibility into the customer journey and helps personalise the campaigns better Review collected by and hosted on G2.com.
What do you dislike about Salesforce Marketing Cloud Suite?
The platform is not very intuitive for a first time user. There needs to be a better navigation/guide to help users use the platform better Review collected by and hosted on G2.com.
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