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Piwik PRO Reviews & Product Details

PE
open standards developer
Civic & Social Organization
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Piwik PRO?

Possibility to host an instance of piwik on a server which we control, enables us to gather analytics while respecting people's privacy. Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

It takes some additional work to enable geolocation of IP addresses. Review collected by and hosted on G2.com.

Recommendations to others considering Piwik PRO:

Try it and think about benefit of respecting privacy of people who visit websites you run. Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

Understanding of traffic to our websites and navigation patterns of people who visit them. It feels encouraging to publish quality content when you see that people take time to get time to read it. Review collected by and hosted on G2.com.

Piwik PRO Overview

What is Piwik PRO?

Piwik PRO Analytics Suite is an advanced platform providing a suite of modules centered around analytics that easily connects with other parts of the client’s tech stack. One of its distinctive features is free access to the Customer Analytics Platform as part of the freemium Core version. Piwik PRO Analytics Suite unifies marketing insights, provides a comprehensive view of performance, and facilitates data-driven actions to achieve better results. It offers flexible hosting options and ensures compliance with strict data protection laws, including the GDPR, CCPA, PIPEDA, and HIPAA. Piwik PRO customers can count on support at every step of the journey, from implementation and onboarding, through product training, to analytics consulting and custom integrations. Piwik PRO Analytics Suite ANALYTICS Track customer behavior across websites, mobile apps, digital products and post-login areas without compromising on user privacy. Get your data with no delays or processing issues, regardless of the scope of information you want to analyze. Easy-to-create audience, acquisition and behavior reports let your data tell its story without any extra visualization tools. TAG MANAGER Effortlessly manage tags, pixels and JavaScript codes for websites, digital products and secure member areas without involving your IT team. Expand your analytics capabilities with a vast library of tag templates, triggers and conditions. Remain compliant with privacy laws by defining which tags require prior consent and adjust your tracking according to user privacy preferences. CUSTOMER DATA PLATFORM See all your clients’ data in one place and understand them better, as both groups and individuals. Import and aggregate data from CRM, e-commerce platforms, offline, web forms, mobile apps and other sources, to achieve a single customer view. Improve your cross-channel marketing efforts and run effective campaigns. CONSENT MANAGER Collect and process consents and data requests to respect user privacy rights around the world. Get your tools and websites up to speed with the EU's GDPR, California’s CCPA, Brazil’s LGPD and other laws around the world. Discover what we can do for your organization. Visit: https://piwik.pro/

Piwik PRO Details
Languages Supported
German, English, Finnish, French, Japanese, Dutch
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Product Description

Piwik PRO is the only on-premises and cloud analytics suite that allows you to track user behavior even in the most secure areas while staying privacy-compliant. Map the customer journey, create a single customer view and visualize your data by building advanced reports and charts in seconds with Piwik PRO’s simple drag and drop editor.


Seller Details
Seller
Piwik PRO
Year Founded
2013
HQ Location
Wroclaw, Poland
Twitter
@PiwikPro
1,491 Twitter followers
LinkedIn® Page
www.linkedin.com
160 employees on LinkedIn®
Description

​​Piwik PRO develops a privacy-first platform, providing an advanced suite of modules centered around analytics. The company also advocates for balancing effective data collection and regulatory requirements. Piwik PRO Analytics Suite consists of analytics, Tag Manager, Consent Manager, and Customer Data Platform. The platform was designed to seamlessly integrate with different products, ensuring a steady data flow between all parts of your tech stack. Piwik PRO’s client portfolio comprises 600+ brands, including the European Commission, Fitch Ratings, and DKMS. At the same time, the free Core is used by over 10,000 customers.


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Overview Provided by:

Recent Piwik PRO Reviews

PW
Piotr W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Solid partner in website analytics"
It's very easy to implement and to use. I use it every week to check effects of our marketing efforts
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Great GDPR-compliant tracking tool, however UI could be better"
Tracking events is easy and GDPR-compliant
KB
Karel Theodor B.Small-Business (50 or fewer emp.)
4.5 out of 5
"Better than GA4"
really current campaign data - the same day / part real-time conversion etc. dashboards system - simply widgets simple instalation using GTM ses...
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Piwik PRO Media

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37 out of 38 Total Reviews for Piwik PRO

4.6 out of 5
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37 out of 38 Total Reviews for Piwik PRO
4.6 out of 5
37 out of 38 Total Reviews for Piwik PRO
4.6 out of 5

Piwik PRO Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Piwik PROQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
PW
Owner, Project Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Piwik PRO?

It's very easy to implement and to use. I use it every week to check effects of our marketing efforts Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

Maybe it's a little outdated look, but on the other way it's very useful, so there's nothing to dislike Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

We need to know how many people visit our website and where do they come from. It gives us all the informations we need Review collected by and hosted on G2.com.

KB
Online marketing consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Piwik PRO?

really current campaign data - the same day / part real-time conversion etc.

dashboards system - simply widgets

simple instalation using GTM

session log - great for debugging

user flow board

currently I do not use tag manager / consent tools. Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

there is not pageValue like in Universal anayltics was

I have to laern something else than GA4 I was used to :-) Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

I know how user use our web, which campaigns and activities lead to conversions Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Piwik PRO?

Tracking events is easy and GDPR-compliant Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

UI is oldschool and confusing to navigate Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

Tracking events

Reporting user behavior Review collected by and hosted on G2.com.

DZ
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Piwik PRO?

Mainly Piwik Pro Core is easy to handle. You get a quick overview on the most important stats. I used Google Analytics for over 10 years and I feel comfortable with Piwik. Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

Integrations and goals are not so easy to handle for me as a writer with low programming know-how. Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

I get a quick overview how my customers´ websites are performing.

I would like to learn more how to create goals. Review collected by and hosted on G2.com.

DN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Piwik PRO?

1. Ease of setting it up

2. Ease of use and available reports

3. Customization options

4. Support and documentation

I'm sure Piwik Pro will become even better since their team is constantly rolling out new features. Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

There isn't anything that bothers me about Piwik Pro. Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

Tracking the website performance and user behavior. Review collected by and hosted on G2.com.

PS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Piwik PRO?

Super easy to use, fast loading. Straight to the point. Reminds me of the early versions of GA. F Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

Better cohort visualisation and better integrations with media channels such as LinkedIn, Meta, etc. Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

Easy goal tracking and performance, better understanding site traffic. Review collected by and hosted on G2.com.

FS
Natnure Vie
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about Piwik PRO?

The tool's ability to extract precise data on user behavior from our website, know the time spent on each page, and especially the sequences of clicks allowing the interface to be reviewed to facilitate the site's usage. And especially the statistics provided. Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

Some interfaces, like the visitor section, which is sometimes a bit messy for my taste, but by using it repeatedly, one understands the interest of all the information found there. Perhaps explaining the statistics better would be a solution? Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

better adapt keywords based on user searches and also allow for better ranking in natural referencing. Know the moments when visits are at their maximum and minimum to adapt communication campaigns at the right time. The same for flash sales. Know the customers' searches before their purchases as well... Review collected by and hosted on G2.com.

JV
Metrics & Digital Analytics Tutor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Piwik PRO?

It is very similar to Google Universal Analytics in terms of dashboards and data model. That makes for a quick transition.

It has cool features like Abandoned Cart and anonymous tracking and also app tracking.

It is very GDPR compliance focused. If you have a simple business to track, go for it! Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

- Its tag manager is still far from GTM, so I did the entire setup of PiwikPro Analytics using GTM.

- Google Analytics 4 allows to choose default attribution model, while PiwikPro does not. You are stuck with Last Click Attribution which can mess your metrics vs Last non direct click or data-driven in Google Analytics 4.

- Limited Ecommerce tracking (no product and promo impressions, checkout, payment, remove from cart, wishlist,...) Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

A GDPR compliant version of Google Universal Analytics because it is a full european company with european hosting provider and anonymous tracking options. It solves most of our tracking needs. Review collected by and hosted on G2.com.

WW
Digital Marketeer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Piwik PRO?

The ease of use, simple but clear screens. The all in one package with tag manager, consent management and analytics with a much better privacy friendly design. Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

There are still some things not possible like a few missing tags/triggers. But also the 'secondary dimension' is not working as fine as I would expect yet. Also I would like a more progressive pricing plan with more smaller steps, so you can ease in more easily into Piwik Pro. Also It would be nice to do upgrades on site level instead of account level. So site A can stay on the core plan and a other can go onto a paid plan within the same account. Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

A more privacy friendly way of checking the quality of our vacancy/job site. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Piwik PRO?

Piwik PRO is great for data privacy-orientated website tracking strategies. The consent manager might be my favorite tool within Piwik PRO because it is so easy to create, very straightforward to integrate into tags and requires no development support. Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

There are very few downsides when using Piwik PRO. One that is worth mentioning is the price of an enterprise account. Moving from a core account at a 500'000 action limit to a 2M action limit is quite the costly jump. Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

The Piwik PRO Team is very active and open to solving issues faced by specialists such as myself. Server-side tracking is one solution Piwik PRO will hopefully be bringing to market that will benefit us. Review collected by and hosted on G2.com.