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Paymo Reviews & Product Details

JR
Worship Technology Associate
Religious Institutions
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Paymo?

Project Templates and Proposals. I've used Paymo to send proposals and invoices. It works great for the client. I especially like the project template it saves me from re-creating the well over and over again. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

Per user fee, looking for a tiered service of maybe up to three users at the first level. Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

Paymo has streamlined my proposals, project workflows, and invoicing with the PM is great!!! Review collected by and hosted on G2.com.

Paymo Overview

What is Paymo?

Paymo is a work management software for small teams of up to 20 people. It is ideal for digital, creative, and marketing agencies, consulting businesses, software & engineering firms, and architecture firms. It allows you to manage client projects and business tasks, track work time, and invoice clients from one place, wherever you are. The main focus of the software is helping teams manage projects from start to finish: - split projects into task lists and tasks and assign them to your employees or co-workers - automatically track work time at the office via web timer or on the go via mobile apps - keep everyone involved in a project up to date with what's happening through discussions - create customizable static and live reports and track business performance - store all the files related to the project - so everyone can access them, anytime - visualize your team's work, eliminate bottlenecks, and reduce the idle time in your projects - keep track of time spent on all computer activities and allocate that time to projects - track expenses, generate estimates and invoices for the client, and get paid online - with milestones, the team knows when major project stages are due to be completed - save projects as templates and use them when you need to create a similar project - track project and client profitability

Paymo Details
Discussions
Paymo Community
Languages Supported
Czech, Danish, German, English, Finnish, French, Croatian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Serbian, Swedish, Turkish, Chinese (Simplified)
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Product Description

Simple project management app that bundles task management, time tracking and invoicing

How do you position yourself against your competitors?

Paymo offers project management, time tracking, and invoicing in one app at a fair price.


Seller Details
Seller
Paymo
Year Founded
2008
HQ Location
Bihor, Romania
Twitter
@Paymo
3,199 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Description

Paymo is a project management and time tracking software designed to help small to medium-sized businesses streamline their workflow and improve collaboration. It offers features like task management, time tracking, team collaboration, invoicing, and reporting, enabling users to manage projects from inception to completion. Paymo integrates with various tools and supports multiple languages, making it versatile for global teams. The platform caters to industries such as creative agencies, marketing teams, and freelancers.


A
Overview Provided by:
Product Marketing Manager

Recent Paymo Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
1.0 out of 5
"Great and Intuitive Software, but support is not very helpful"
It combines project management along with time and tracking, allows managers to easily get overview of ongoing projects and plan resources accordin...
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
1.5 out of 5
"Funds received from client not transferred to my bank account for three days"
I am not sure what, if anything, I particularly like about Paymo. Maybe the invoice, and keeping track of my time.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.5 out of 5
"Well designed app, but not the best customer support"
The application seems well-designed, with a lovely interface and some great features. It has a lot of potential, provides a good user experience, a...

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Video Reviews

591 Paymo Reviews

4.6 out of 5
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591 Paymo Reviews
4.6 out of 5
591 Paymo Reviews
4.6 out of 5

Paymo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Publishing
CP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Paymo?

I am not sure what, if anything, I particularly like about Paymo. Maybe the invoice, and keeping track of my time. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

A client paid me promptly using a credit card two days ago. The funds are stuck somewhere and I have NOT received them in my bank account. Customer Service at Paymo has not responded to three requests for help. There isn't a human being available to trouble-shoot this problem. Advertising for Paymo says I will get my money immediately. This is largely why I signed up. This situation is unacceptable and yet I am powerless to do anything about it.

Furthermore, you do not issue receipts for payments of invoices; you have a lame "PAID" sticker that you can add to a receipt which DISAPPEARS when the client tries to print a copy of it. Very lame. Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

None. Paymo has created problems for me. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Paymo?

It combines project management along with time and tracking, allows managers to easily get overview of ongoing projects and plan resources accordingly. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

It's simple, intuitive to use, I can imagine it will suit small team really well.

But lacks several key features. Compared with its alternatives, it is not customizable at all.

And when you reach out to support to get to know more about their future plans, there's no helpful response nor alternatives or workaround provided, which is kind of a disappointment. Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

One top solution for Project Management along with Time and Expense tracking, so that manager can have a overview of the health status of each ongoing projects Review collected by and hosted on G2.com.

Verified User in Graphic Design
UG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Paymo?

The application seems well-designed, with a lovely interface and some great features. It has a lot of potential, provides a good user experience, and a good price. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

I really wanted this app to work for my business, but I was pretty disappointed with their customer support. I had a few questions related to functionality, future plans, and, after not hearing from them, how to completely delete an account. I followed up twice, but the sales team didn’t get back to me—probably because I wasn’t going to buy. Notably, they were quick to respond during the trial. It seems like they are only interested when it suits them. I found a much better alternative. Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

None. Review collected by and hosted on G2.com.

JS
marketing specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Paymo?

It is easy to use and learn,with alot of features.It's ability to bill our clients with the timesheet completes our process perfectly.It has fairly complete dashboards for generating reports and useful information for stakeholders.Am able to send out invoices that can be paid with Paypal whether the customer is a registered user or not.Paymo is a great tool and i highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

Honestly,i have nothing negative about this tool.Paymo overall is really good and great in our organisation. Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

With Paymo,am able to see all my projects whether they are complete,inactive,archived and also solve problems and experience benefits.Invoicing has become easier,as i am able to assign client an invoice and have it sent directly to the client's email address.Due to it's flexibility and suitability for different projects,we have gained a lot of insights through the visual data overviews. Review collected by and hosted on G2.com.

KA
Chief Information Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Paymo?

1. Get a bird's-eye view of your team's schedule.

2. Cut down on unnecessary communication and meetings meant to find out who's available for work, who's overbooked, and who's underbooked.

3. With Paymo's scheduler, you get all these answers on a beautiful visual timeline without having to check in on your team? Review collected by and hosted on G2.com.

What do you dislike about Paymo?

1.Nothing is major about it except for the price tag. Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

1. Automatic ghost bookings

2. Employee & project schedules on the same timeline

3. Real-time team scheduling

4. Paymo can see who's overbooked or underbooked

5. Built-in leave planner Review collected by and hosted on G2.com.

SA
Marketing Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paymo?

The best thing about paymo is the client invoicing, we wouldn't be dependent on any other platform for doing it - paymo does it for us just in a few clicks.

Also, it's a grete alternate to otherproject management softwares, where an organisation can track the tasks assigned to their executives and also track the progress Review collected by and hosted on G2.com.

What do you dislike about Paymo?

the pricing of Paymo comes at a higher end, making it somewhat difficult for small boutiques business to take advantage of and also the mobile app which has very few limited options available as that of the desktop version of paymo. Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

Paymo is solving the major problem of efficiently managing projects, tasks and bill to my clients. Review collected by and hosted on G2.com.

EG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Paymo?

I like that it automatically tracks everything I do on my computer. Especially how easy it is to upload tasks, either by name or by the time you did a task. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

It doesn't have a "travel mode". What do I mean by this? At work, they want to track our time traveled from home to work and vice versa, but if I close my computer Paymo stops tracking. It would be quite useful for me if I could activate a travel mode before going to work so I could upload that instead of nothing. Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

The main problem Paymo is solving for me is the tracking issues of working from home. How can I prove to my boss that I worked X hours on a project? I do it through Paymo. Review collected by and hosted on G2.com.

JJ
Sales Manager - California
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paymo?

I like the way Paymo has been designed. With its straightforward menu sidebar, it's easy to access everything your business needs quickly and easily. From adding users or managing subscriptions at the click of a button, to creating tasks in the 'Project' tab for members within my organisation, or working with accounting by invoicing expenses, inputting estimates and making one-off payments, I no longer have any problems keeping track of finances either as there are fantastic support systems set up that allow me to migrate from free plans to larger ones depending on what works best for my growing business - amazing! Review collected by and hosted on G2.com.

What do you dislike about Paymo?

I really dislike the lack of MacOS and iPhone applications in Paymo, as well as its poor UX design. I also find it to be quite limited in comparison with dedicated accounting platforms; in particular, it lags behind in terms of features within the financial sector. Although the time tracking feature is inconvenient due to its awkwardness - which discourages me from using it altogether - this remains a major annoyance that needs to be addressed. Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

With Paymo, I'm able to manage my time and ensure that each customer gets exactly the amount of attention they need. This keeps both me and the client happy as everyone knows how much work has been done on their project. It also eliminates any potential billing confusion at invoicing time. Review collected by and hosted on G2.com.

LR
Audio-Visual Technician-On Call
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paymo?

Paymo has all the capabilities that allows me to save time by automating project and task management procedures.

In addition, it offers additional tools rather than PPM which are billing and invoicing. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

Paymo do not encompass PPM tools for global enterprise corporations on it's own but can be integrated with external apps. Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

Time, issue and bug tracking on projects requires zero manual tasks.

Billing and invoicing.

Resource, task and project management. Review collected by and hosted on G2.com.

CH
Operation supervisor
Non-Profit Organization Management
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paymo?

Paymo is very easy to use and easy to set up, it's a time savior spent on my different clients, perfect price/quality ratio and it's customer support is great and very helpful Review collected by and hosted on G2.com.

What do you dislike about Paymo?

Paymo is great if there is any issues is always solved,it really have great customer support Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

Very user-friendly and best in time tracking Review collected by and hosted on G2.com.