Video Reviews
407 Paubox Reviews
Paubox provides excellent encryption services for emails, allows for easy access for recipients to receive emails and provides fast and friendly customer support. We have been using Paubox for 3+ years and recommend it to all who need HIPAA compliant email systems as they have an easy way to setup complete encryption on emails. It was very easy to integrate Paubox into our Google Workspace system. Their incoming security features like ExecProtect are also a great way to keep our systems safe and secure. Review collected by and hosted on G2.com.
There have been times that new products they release have not worked flawlessly when they startup, but they have always been resolved quickly. Paubox is another point of email breaking down, so there have been times our team has had email delays, but this is true to any additional product on top of Google Workspace. Review collected by and hosted on G2.com.
Paubox helps keep our communications safe and HIPAA compliant. As a medical facility, patient privacy is our top priority. Paubox makes sending encrypted messages to our patients and partners easy, without a second thought. The system's flawless integration into our workflow and great customer service made the setup effortless. The price point was reasonable and well worth the time it has saved for staff. I highly recommend Paubox for any organization looking for a hassle-free solution for their email encryption needs. Review collected by and hosted on G2.com.
It's so easy, that I have to show staff the test email to my personal email address to prove the email going out has been encrypted. Review collected by and hosted on G2.com.
Paubox' customer support makes it so easy to integrate . I love it that if I am having any problems with sending and receiving emails from my business email, someone from Paubox is there to figure it out. I am a therapist, not a tech person. Figuring out DNS records is not in my wheelhouse. With Paubox, help is only an email away. Further, they are happy to hop onto a zoom meeting to walk me through any needed changes to hosting records. Review collected by and hosted on G2.com.
Paubox is not cheap, I guess. But peace of mind is pretty valuable. I say they are work the equilvalent of two or three sessions per year. Review collected by and hosted on G2.com.
I like that I don't have to change anything I have been doing and now all my emails are HIPAA compliant. Such a relief. Plus no pain in the butt wierd log ins to make the messages encrypted. I have been looking for a seamless solution for 2 years to this problem and am relieved to have found Paubox. Review collected by and hosted on G2.com.
It's a little pricey, but the big discount on the first year made me willing to try it and I'll probably continue to use it even after I have to pay full price next year. Review collected by and hosted on G2.com.
I love that when using Paubox I don't have to do too much extra in order to get my email to be compliant for our industry standards. Once it is hooked up, it is totally set in and forget it. Additionally, it is cheaper than I previous service that was much more involved, and complicated. When I needed help setting up the technology, I received a super helpful customer support person. We use the secure emails every single day for every email. I'm seriously impressed with how easy it is to use. Review collected by and hosted on G2.com.
The downside of Paubox is the set up is best suited for someone that has a technology background or at the very least feels comfortable following tech instructions. Review collected by and hosted on G2.com.
Easy to set up, easy to administer. So far I've had no complaints from anyone that is setup in the system. I've been with them for a couple years now. All parties satisfied! Review collected by and hosted on G2.com.
I can't say I've had any serious issues at all. There have been Rare companies that won't let Paubox emails through because of the filtering systems they have. Review collected by and hosted on G2.com.
Paubox has been a breeze. Implementation was simple. There has been no need for consistent customer support because there has been no issues, but they are always responsive with any questions. We utilize the technology every day in our dental practice for securing our emails. It has integrated seamlessly with our current email workflow. Very robust. Review collected by and hosted on G2.com.
N/A. We've had a great experience with Paubox. Review collected by and hosted on G2.com.
A price that can't be beat for ten or under users. Easy to setup, seamless for users to use. Review collected by and hosted on G2.com.
Nothing, although if the 10 user plan could be increased to 15 or 20, that would be fantastic. Review collected by and hosted on G2.com.
Paubox is great. As a medical practice, it was previously very cumbersome for our patients to use messaging that required logging in to a separate portal, or using Gmail confidential mode. I am very satisfied with the service and their customer support team is also through and responsive. Review collected by and hosted on G2.com.
Sometimes the encryption fails due to no-reply type of emails - it would be nice if there was a way for the encryption to not apply as we have an auto-reply set up on Google Workspace which triggers encryption, which triggers failure and multiple emails about the failure. Review collected by and hosted on G2.com.
Paubox plugs in seamlessly to my Google Workspace so that my clinical emails are encrypted without me having to ask my recipients to open a separate app to access secure messages. Review collected by and hosted on G2.com.
No downsides I have encountered so far. The upfront cost feels a little high but it's actually very reasonable for the service provided. Review collected by and hosted on G2.com.