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PandaDoc Reviews & Product Details

ZC
Partner Advocate
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about PandaDoc?

I love how the templates have shaved hours of my day. Creating a proposal before a sales meeting takes minutes verses hours with Panda Doc. I am able to customize a proposal or request additional information from out clients very quickly and keep it organized. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

I wish you were able to control how the pages were laid out when you printed. You have to get creative with this as of today by adding text boxes etc. I wish that the email that is sent to clients did not say Panda Doc. It causes confusion. I think a drag a drop feature for organizing documents would be extremely helpful as well. Review collected by and hosted on G2.com.

Recommendations to others considering PandaDoc:

I would recommend PandaDoc! It is extremely intuitive, collaborative and a time saver. We are really pleased with the product. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

We are able to collaborate as a team, watch the status of pending contracts and gather sensitive information quickly and securely. Review collected by and hosted on G2.com.

PandaDoc Overview

What is PandaDoc?

PandaDoc empowers more than 50,000 customers to create, manage, e-Sign, and notarize all their documents with ease. We provide a digitized and centralized workflow platform that minimizes inefficiencies, which can lead to gains in productivity. Thanks to PandaDoc, you can focus on the important tasks at hand, rather than being bogged down with time-consuming busywork. For more information, including pricing and product features, visit us at www.pandadoc.com.

PandaDoc Details
Product Website
Languages Supported
German, English, French, Dutch, Polish, Spanish, Swedish
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Product Description

PandaDoc is an app that lets you build, track, and sign your docs all in one place. Automate your workflow, discover what sells with built-in analytics, and get legally binding signatures in minutes.

How do you position yourself against your competitors?

What sets PandaDoc apart are two things our customers crave in abundance: peace of mind and simplicity. We provide 24/7/365 live customer support, no hidden fees and no cap on the amount of documents you send annually. PandaDoc also offers you the choice of 750+ customizable drag & drop templates, seamless CRM integrations and security measures that set the industry standard.


Seller Details
Seller
PandaDoc
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@pandadoc
18,988 Twitter followers
LinkedIn® Page
www.linkedin.com
782 employees on LinkedIn®
Description

PandaDoc is an app that helps to create, deliver and negotiate proposals quickly.


YZ
Overview Provided by:
Director of Demand Generation @ PandaDoc

Recent PandaDoc Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"PandaDoc Review"
Automating the process of creating and approving documents saves time. Simple drag-and-drop builder for non-technical people with an easy-to-use i...
AJ
Ayush J.Mid-Market (51-1000 emp.)
4.5 out of 5
"Great tool for Rapid Professional Document Creation"
I've been using PandaDoc for around 2-3 months now and I really appreciate how easy it makes the document generation and modification. The template...
KJ
Karansinh J.Mid-Market (51-1000 emp.)
4.5 out of 5
"Best for documentation & signature automation"
Its drag and drop feature is the best feature of its core features and is what I like the most. Its pre-made template helps me a lot while starting...
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4 people requested security information

PandaDoc Media

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2,721 out of 2,722 Total Reviews for PandaDoc

4.7 out of 5
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2,721 out of 2,722 Total Reviews for PandaDoc
4.7 out of 5
2,721 out of 2,722 Total Reviews for PandaDoc
4.7 out of 5

PandaDoc Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PandaDocQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AJ
Trainee patent analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about PandaDoc?

I've been using PandaDoc for around 2-3 months now and I really appreciate how easy it makes the document generation and modification. The templates are straightforward to use, just select and modify, which has helped me to create professional-looking documents for my company quickly. The integration with other tools is also convenient, making it easy to manage workflows. Also, the tracking and analytics features are also useful, I can see when the client opened and engaged with my documents, which helps me to follow-up and work on feedbacks more effectively. I use the website version, which is implemented well. I use it regularly in my working hours all weekdays. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

One thing I found frustrating is the learning curve for the advance features. If some customization options in workflow could be more visible then it'll be better. Additionally, the platform sometime feels little slower, while the customer support replies to the mails within 1-2 days which is good. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

PandaDoc has increased my working efficiency. Before using it, creating and modifying documents took a lot of time, especially when I had to customize multiple documents based on client remarks . Now with these templates, it become so easy. Also the time saved in emails for feedbacks and corrections is also saved which is great. Review collected by and hosted on G2.com.

KJ
Business Analysts
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about PandaDoc?

Its drag and drop feature is the best feature of its core features and is what I like the most. Its pre-made template helps me a lot while starting any professional work, it is easy to use, and I can implement my other apps with it to make my work easier. I have been using it for the last 1 year, and I am enjoying it, their support doc is very useful. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

They need to enhance their few formatting feature but apart from that, the over all app is good. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

It solved my celebration problem with the team and saved my time, also their template are so good and ready to use, which saves my time in formatting the stuff, also it works well on mobile, so it is also a good part. Review collected by and hosted on G2.com.

KR
Solutions Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

It has a big range of features suited to our needs for building proposals, contracts and anything else that needs parties to review and sign (eg NDAs). The canvas/layout editor is quite easy to use given how many features there are in it, and it is only a very shallow learning curve before you can do things really quickly.

The tracking and reminders are handy features. Seems to be easy from the signer's side as well, they can choose to upload their own signature, sign it by drawing or select from a varity of fonts as the "signature". Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

Sometimes the searching function is difficult to use, I forget where to look to actually find a specific document. That's probably more user-error than anything though :) Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

It gives us a super easy way to create templates for our staff, so that they are adhereing to content and pricing guidlines easier than a static word/pdf. Makes proposal and contract generation really quick (1-2 hours via word/pdf/ppt, down to 20 mins or less with pandadoc) Review collected by and hosted on G2.com.

LB
Executive Assistant
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about PandaDoc?

I love how easy the platform is to use, the blocks to insert, similar to building a blog page or website and I appreciate the ease of use. I also enjoy the fact that I can see when a client opens a document or interacts with it. This is essential to my work. Pandadoc was easy to set up and implement into my day-to-day working. I am always receiving emails from their team willing to teach me or assist me, great customer support. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

There is only one flaw I have found with Panda doc, some limitations with editing but you can adjust and work around easily. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Pandadoc is solving the problem of having to manually remind clients about signatures. It also helps you see when they view a signature so you know if they saw it or not, which is very helpful as I don't need to hound people all day. I can just set the auto-reminders, and it's great. We can also store all of our templates and signed copies in one spot and easily accessible which is great. Review collected by and hosted on G2.com.

PP
Member
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PandaDoc?

Being in a company managing a lot of contracts , it requires creating ,sending and managing digital documents in a streamlined way, that's where PandaDoc comes into play

It allows us to give E-Signatures which makes to more easy to verify the credentials at both ends , it is also legally binding and compliant with major e-sign laws.

It provides different unique templates to automate the process of documenting without having to write everything from scratch, saving time and errors.

Helps to collaborate with team members in real time.

Easily integrable with other CRM applications. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

There are some things which limit us from exploring everything-

Starting off with a small business, the free plan comes with very limited features, so you definitely have to buy it.

There is no way to organize your own templates , if you're having a lot of templates then it is going to be a hard way to find a particular template. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

The templates reduce my workload a lot, I don't have to worry about writing from scratch , I can just bring the templates and do a few edits and my document is ready.

Also the difficulty while integrating it with other CRM apps is very less, everything is available on the web and also you can easily get very kind customer support. Review collected by and hosted on G2.com.

PT
small business owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

I run a small cleaning company, and PandaDoc has been a game-changer for how I handle client agreements and payments. It’s simple, reliable, and does exactly what I need without being overly complicated. The ability to send out documents effortlessly and keep track of them in real-time has been such a time-saver. I love that I can see when a document has been opened, how many times it’s been viewed, and when it’s been signed. Knowing exactly where everything stands gives me peace of mind and makes my workflow so much smoother.

One feature I appreciate a lot is the stripe integration. Having payments built right into the document is incredibly convenient. My clients can handle everything in one place, which means less back-and-forth and more time saved for both of us.

I’ve tried several e-sign platforms, and PandaDoc is hands-down the best. It’s affordable and packed with useful features that make my job easier. For instance, I can create custom products and quickly add them to a table when preparing estimates for clients. This small feature has been a huge help in making my proposals look professional and polished.

Overall, PandaDoc is easy to use, reliable, and well worth the investment. If you’re looking for a tool that simplifies contracts, payments, and document management, I can’t recommend it enough. It’s made running my small business so much easier, and I use it on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

While I really appreciate PandaDoc’s automatic field recognition, it drives me crazy when it doesn’t work properly. If the platform doesn’t recognize a field, I have to adjust it manually every time I add something to the document, because the fields don’t move automatically. This can get frustrating, especially since it’s such a small but recurring issue. For auto-recognized fields, everything works perfectly, but when it doesn’t, it’s a bit of a hassle. Maybe I haven’t figured out the best way to handle this yet, but it’s one thing that bugs me. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

streamlining contract management, simplifying payment collection, enhancing workflow efficiency, boosting productivity Review collected by and hosted on G2.com.

DB
My current job title is Assistant Director and Coordinator of the Rental Department.
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

I appreciate PandaDoc for its intuitive interface and ease of use. It simplifies document creation, electronic signatures, and collaboration, making workflows more efficient. The automation features and integrations with other tools are also a great advantage. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

One drawback of PandaDoc is that some advanced features can be a bit complex to set up initially. Additionally, certain customization options could be more flexible to better suit specific business needs. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

PandaDoc simplifies document management by automating the creation, tracking, and signing process. It eliminates the need for manual paperwork, reducing errors and saving time. The electronic signature feature speeds up approvals, while real-time collaboration improves efficiency. These benefits enhance productivity and ensure a more seamless workflow. Review collected by and hosted on G2.com.

AI
Chief Academic Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

PandaDoc makes beautiful proposals a snap! Templates allow you to leverage best practices across your proposal types and content libraries make it incredibly easy to personalize! What's best is that you can look at the data associated with your proposal templates to see what's working and what's not. At the proposal level you can even see insights down to the page level. If you are serious about improving your proposals, I know of no better tool. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

As with any feature filled tool, it can be a little overwhelming. I strongly recommend working with the account teams at PandaDoc to share your challenges. Each time they have delivered high quality suggestions. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Quick generation of high quality proposals that help our customers also understand the variety of products and services we offer. Review collected by and hosted on G2.com.

JS
Early interventionist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PandaDoc?

PandaDoc, and especially the app for myself, has been a great transition to going all digital with the company I work for. It has truly made the complicated and hard job that I have, simpler. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

I love using the PandaDoc app on my mobile phone, but it does not have quite all the same features as the browser version. But it’s so much easier to navigate than using the browser version on my phone. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

With my particular job as an early interventionist, we have a lot of paperwork. PandaDoc has made it incredibly easy to transition to digital, using the same documents, but in a easier way to assimilate them to my families. Review collected by and hosted on G2.com.

KR
Full Case Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

Panda Doc allows you to see in real time if the receipient has viewed the document and it allows them to sign virtually any where by using their mobile number or email address. By having the feature that the person can sign on their phone can eliminate time because everyone has their phone with them at least 99% of the time. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

To date, I have not had any issues or concerns with this program. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

We use to have to wait for days for someone to sign a document and sending it via email, we could not verify if the person actually reviewed the document. Now with the feature that allows you to know when a document is viewed, this can be presented to the court. Review collected by and hosted on G2.com.