Best E-Commerce Tools

SS
Researched and written by Subhransu Sahu

E-Commerce tools provide additional functionalities to enhance e-commerce business websites. These functionalities are varied and can include areas such as ERP system integration, accounting automation, customer data collection, and abandoned shopping cart recovery. E-commerce businesses who already have an e-commerce platform or who only want to focus on a specific area of their e-commerce strategy, like customer service, turn to e-commerce tools to make business processes more efficient and productive. E-commerce tools can be used to improve marketing tactics, increase customer conversion, keep up with growing demand and company size, and leverage recurring or loyal customers. E-commerce tools are deployed to smooth and enhance operation, communication, and conversion strategies in existing e-commerce websites.

To qualify for inclusion in the E-Commerce Tools category, a product must:

Integrate with an e-commerce platform.
Enhance and/or upgrade existing e-commerce functionalities.

Best E-Commerce Tools At A Glance

Leader:
Commerce Components by Shopify
Commerce Components by Shopify
Highest Performer:
Channelwill
Channelwill
Best Contender:
Bloomreach
Bloomreach
Most Niche:
Pre-Order
Pre-Order
Most Trending:
Commerce Components by Shopify
Commerce Components by Shopify
Show LessShow More
Best Contender:
Bloomreach
Bloomreach
Most Niche:
Pre-Order
Pre-Order
Most Trending:
Commerce Components by Shopify
Commerce Components by Shopify

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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968 Listings in E-Commerce Tools Available
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Commerce Components by Shopify
(54)4.5 out of 5
9th Easiest To Use in E-Commerce Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Commerce Components by Shopify is the modern, composable stack for enterprises. It offers best-in-class Shopify components that seamlessly integrate with preferred first and third-party applications.

    Users
    No information available
    Industries
    • Cosmetics
    • Computer Software
    Market Segment
    • 69% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Commerce Components by Shopify Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    User-Friendly
    10
    User Interface
    5
    Customizability
    4
    Easy Customization
    4
    Cons
    Expensive
    5
    Limited Customization
    4
    Poor Support
    4
    Software Bugs
    4
    Integration Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Commerce Components by Shopify features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Ease of Admin
    Average: 8.7
    9.1
    Ease of Use
    Average: 8.8
    8.9
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Shopify
    Company Website
    Year Founded
    2006
    HQ Location
    Ottawa, ON
    Twitter
    @Shopify
    434,155 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21,268 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Commerce Components by Shopify is the modern, composable stack for enterprises. It offers best-in-class Shopify components that seamlessly integrate with preferred first and third-party applications.

Users
No information available
Industries
  • Cosmetics
  • Computer Software
Market Segment
  • 69% Small-Business
  • 30% Mid-Market
Commerce Components by Shopify Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
User-Friendly
10
User Interface
5
Customizability
4
Easy Customization
4
Cons
Expensive
5
Limited Customization
4
Poor Support
4
Software Bugs
4
Integration Issues
3
Commerce Components by Shopify features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.9
Ease of Admin
Average: 8.7
9.1
Ease of Use
Average: 8.8
8.9
Ease of Setup
Average: 8.7
Seller Details
Seller
Shopify
Company Website
Year Founded
2006
HQ Location
Ottawa, ON
Twitter
@Shopify
434,155 Twitter followers
LinkedIn® Page
www.linkedin.com
21,268 employees on LinkedIn®
Get a quote
Elfsight
(860)4.8 out of 5
2nd Easiest To Use in E-Commerce Tools software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Elfsight Apps is a SaaS-service that provides customizable & coding-free website widgets with rich integration capabilities. Elfsight Apps can be embedded to any website platform: WordPress, Shop

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Design
    Market Segment
    • 89% Small-Business
    • 4% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Elfsight Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    39
    Ease of Use
    32
    Widget Variety
    30
    Quick Response
    13
    Easy Setup
    11
    Cons
    Widget Issues
    9
    Expensive
    5
    Pricing Issues
    4
    View Limits
    4
    Plan Limitations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Elfsight features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.6
    Ease of Admin
    Average: 8.7
    9.7
    Ease of Use
    Average: 8.8
    9.7
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Elfsight
    Year Founded
    2012
    HQ Location
    Yerevan, AM
    Twitter
    @elfsight
    1,691 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Elfsight Apps is a SaaS-service that provides customizable & coding-free website widgets with rich integration capabilities. Elfsight Apps can be embedded to any website platform: WordPress, Shop

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Design
Market Segment
  • 89% Small-Business
  • 4% Mid-Market
Elfsight Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
39
Ease of Use
32
Widget Variety
30
Quick Response
13
Easy Setup
11
Cons
Widget Issues
9
Expensive
5
Pricing Issues
4
View Limits
4
Plan Limitations
3
Elfsight features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
9.6
Ease of Admin
Average: 8.7
9.7
Ease of Use
Average: 8.8
9.7
Ease of Setup
Average: 8.7
Seller Details
Seller
Elfsight
Year Founded
2012
HQ Location
Yerevan, AM
Twitter
@elfsight
1,691 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
Read Elfsight Reviews

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Google Pay for Business
(212)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Google Wallet is a mobile payment system.

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 57% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Google Pay for Business Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Easy Setup
    1
    Payment Solutions
    1
    Rewards System
    1
    Cons
    Payment Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Google Pay for Business features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Ease of Admin
    Average: 8.7
    9.6
    Ease of Use
    Average: 8.8
    9.3
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,691,321 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    301,875 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

Google Wallet is a mobile payment system.

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 57% Small-Business
  • 30% Mid-Market
Google Pay for Business Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Easy Setup
1
Payment Solutions
1
Rewards System
1
Cons
Payment Issues
1
Google Pay for Business features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
9.7
Ease of Admin
Average: 8.7
9.6
Ease of Use
Average: 8.8
9.3
Ease of Setup
Average: 8.7
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,691,321 Twitter followers
LinkedIn® Page
www.linkedin.com
301,875 employees on LinkedIn®
Ownership
NASDAQ:GOOG
Read Google Pay for Business Reviews
SafeOpt
(105)4.8 out of 5
4th Easiest To Use in E-Commerce Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SafeOpt is built to help brands turn their lost site visitors into customers. By tapping into a proprietary network of over 200 million U.S. shopper emails, SafeOpt identifies high-intent visitors and

    Users
    • Marketing Manager
    • Marketing Director
    Industries
    • Health, Wellness and Fitness
    • Marketing and Advertising
    Market Segment
    • 59% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SafeOpt Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    43
    Ease of Use
    34
    Easy Setup
    29
    Sales Revenue
    26
    Effective
    14
    Cons
    Email Spamming
    7
    Limited Templates
    6
    Missing Features
    6
    Limited Options
    4
    Inadequate Analytics
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SafeOpt features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.9
    9.5
    Ease of Admin
    Average: 8.7
    9.4
    Ease of Use
    Average: 8.8
    9.5
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AddShoppers
    Company Website
    Year Founded
    2011
    HQ Location
    Charlotte, NC
    Twitter
    @AddShoppers
    2,673 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    70 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SafeOpt is built to help brands turn their lost site visitors into customers. By tapping into a proprietary network of over 200 million U.S. shopper emails, SafeOpt identifies high-intent visitors and

Users
  • Marketing Manager
  • Marketing Director
Industries
  • Health, Wellness and Fitness
  • Marketing and Advertising
Market Segment
  • 59% Small-Business
  • 36% Mid-Market
SafeOpt Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
43
Ease of Use
34
Easy Setup
29
Sales Revenue
26
Effective
14
Cons
Email Spamming
7
Limited Templates
6
Missing Features
6
Limited Options
4
Inadequate Analytics
3
SafeOpt features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.9
9.5
Ease of Admin
Average: 8.7
9.4
Ease of Use
Average: 8.8
9.5
Ease of Setup
Average: 8.7
Seller Details
Seller
AddShoppers
Company Website
Year Founded
2011
HQ Location
Charlotte, NC
Twitter
@AddShoppers
2,673 Twitter followers
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
Get a quote
LitExtension
(74)5.0 out of 5
3rd Easiest To Use in E-Commerce Tools software
Save to My Lists
Entry Level Price:Starting at $49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LitExtension is the world-leading e-commerce migration/replatform service provider. We help merchants and eCommerce experts migrate data from their current store to a desired shopping cart automatical

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 88% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LitExtension Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Issue Resolution
    37
    Customer Support
    28
    Ease of Use
    17
    Quick Response
    13
    Affordable Pricing
    7
    Cons
    Communication Issues
    3
    Expensive
    2
    Misleading
    1
    Notification Issues
    1
    Not User-Friendly
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LitExtension features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.9
    Ease of Admin
    Average: 8.7
    9.7
    Ease of Use
    Average: 8.8
    9.8
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Litextension
    Year Founded
    2011
    HQ Location
    Nam Tu Liem, VN
    Twitter
    @litextension
    1,442 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    76 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LitExtension is the world-leading e-commerce migration/replatform service provider. We help merchants and eCommerce experts migrate data from their current store to a desired shopping cart automatical

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 88% Small-Business
  • 11% Mid-Market
LitExtension Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Issue Resolution
37
Customer Support
28
Ease of Use
17
Quick Response
13
Affordable Pricing
7
Cons
Communication Issues
3
Expensive
2
Misleading
1
Notification Issues
1
Not User-Friendly
1
LitExtension features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
9.9
Ease of Admin
Average: 8.7
9.7
Ease of Use
Average: 8.8
9.8
Ease of Setup
Average: 8.7
Seller Details
Seller
Litextension
Year Founded
2011
HQ Location
Nam Tu Liem, VN
Twitter
@litextension
1,442 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®
Read LitExtension Reviews
AfterShip
(300)4.6 out of 5
6th Easiest To Use in E-Commerce Tools software
Save to My Lists
Entry Level Price:$11.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info

    Users
    • CEO
    • Owner
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 87% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AfterShip Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    97
    Tracking
    72
    Ease of Use
    69
    Tracking Efficiency
    66
    Helpful
    64
    Cons
    Tracking Issues
    21
    Expensive
    18
    Poor Customer Support
    12
    Limited Functionality
    10
    Integration Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AfterShip features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Ease of Admin
    Average: 8.7
    9.0
    Ease of Use
    Average: 8.8
    8.8
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AfterShip
    Company Website
    Year Founded
    2012
    HQ Location
    Singapore
    Twitter
    @aftership
    4,037 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    334 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info

Users
  • CEO
  • Owner
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 87% Small-Business
  • 11% Mid-Market
AfterShip Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
97
Tracking
72
Ease of Use
69
Tracking Efficiency
66
Helpful
64
Cons
Tracking Issues
21
Expensive
18
Poor Customer Support
12
Limited Functionality
10
Integration Issues
7
AfterShip features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.8
Ease of Admin
Average: 8.7
9.0
Ease of Use
Average: 8.8
8.8
Ease of Setup
Average: 8.7
Seller Details
Seller
AfterShip
Company Website
Year Founded
2012
HQ Location
Singapore
Twitter
@aftership
4,037 Twitter followers
LinkedIn® Page
www.linkedin.com
334 employees on LinkedIn®
SoldLive
(40)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SoldLive lets your Shopify store sell instantly and effortlessly to anyone who wants to buy from your Facebook live stream sale. Invoices (draft orders) are created and sent to anyone who comments. C

    Users
    • Owner
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 88% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SoldLive features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Ease of Admin
    Average: 8.7
    9.6
    Ease of Use
    Average: 8.8
    9.7
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SoldLive
    Year Founded
    2006
    HQ Location
    Ottawa, CA
    Twitter
    @SoldLIVE
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
    Ownership
    NYSE: SHOP
Product Description
How are these determined?Information
This description is provided by the seller.

SoldLive lets your Shopify store sell instantly and effortlessly to anyone who wants to buy from your Facebook live stream sale. Invoices (draft orders) are created and sent to anyone who comments. C

Users
  • Owner
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 88% Small-Business
SoldLive features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.9
9.7
Ease of Admin
Average: 8.7
9.6
Ease of Use
Average: 8.8
9.7
Ease of Setup
Average: 8.7
Seller Details
Seller
SoldLive
Year Founded
2006
HQ Location
Ottawa, CA
Twitter
@SoldLIVE
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Ownership
NYSE: SHOP
Read SoldLive Reviews
TrueOps FBA Refunds
(45)5.0 out of 5
1st Easiest To Use in E-Commerce Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TrueOps is the most advanced solution for reclaiming your money from Amazon FBA. TrueOps offers market-leading 10% commission rates, seller-friendly policies like never charging for reimbursed invento

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 98% Small-Business
    • 2% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TrueOps FBA Refunds Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Customer Support
    12
    Time Saving
    12
    Easy Setup
    10
    Issue Resolution
    10
    Cons
    Limited Functionality
    2
    App Issues
    1
    Dashboard Issues
    1
    Integration Issues
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TrueOps FBA Refunds features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    Ease of Admin
    Average: 8.7
    9.9
    Ease of Use
    Average: 8.8
    9.8
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TrueOps
    Year Founded
    2023
    HQ Location
    Chicago, US
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TrueOps is the most advanced solution for reclaiming your money from Amazon FBA. TrueOps offers market-leading 10% commission rates, seller-friendly policies like never charging for reimbursed invento

Users
No information available
Industries
  • Retail
Market Segment
  • 98% Small-Business
  • 2% Mid-Market
TrueOps FBA Refunds Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Customer Support
12
Time Saving
12
Easy Setup
10
Issue Resolution
10
Cons
Limited Functionality
2
App Issues
1
Dashboard Issues
1
Integration Issues
1
Missing Features
1
TrueOps FBA Refunds features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
10.0
Ease of Admin
Average: 8.7
9.9
Ease of Use
Average: 8.8
9.8
Ease of Setup
Average: 8.7
Seller Details
Seller
TrueOps
Year Founded
2023
HQ Location
Chicago, US
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Read TrueOps FBA Refunds Reviews
Tidio
(1,645)4.7 out of 5
Optimized for quick response
13th Easiest To Use in E-Commerce Tools software
Save to My Lists
DealsSpecial offer!
15% off: $21-46/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 92% Small-Business
    • 7% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tidio is a platform that integrates live chat, AI chatbots, and other communication channels into a unified system, enabling businesses to engage with website visitors and provide customer support.
    • Users like Tidio's user-friendly interface, easy setup, and the ability to integrate and communicate with all company social networks in one place, saving time and making communication easier.
    • Reviewers experienced issues with the pricing structure, with some features only available in higher-tier plans, and limitations in customization of promo messages and chatbot size on desktop.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tidio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    191
    Helpful
    128
    Chatbots
    119
    Chat Features
    102
    Features
    96
    Cons
    Expensive
    80
    Cost
    49
    Limited Features
    43
    Usage Limitations
    42
    Missing Features
    38
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tidio features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Ease of Admin
    Average: 8.7
    9.4
    Ease of Use
    Average: 8.8
    9.3
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tidio
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @tidiochat
    1,283 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a

Users
  • Owner
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 92% Small-Business
  • 7% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tidio is a platform that integrates live chat, AI chatbots, and other communication channels into a unified system, enabling businesses to engage with website visitors and provide customer support.
  • Users like Tidio's user-friendly interface, easy setup, and the ability to integrate and communicate with all company social networks in one place, saving time and making communication easier.
  • Reviewers experienced issues with the pricing structure, with some features only available in higher-tier plans, and limitations in customization of promo messages and chatbot size on desktop.
Tidio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
191
Helpful
128
Chatbots
119
Chat Features
102
Features
96
Cons
Expensive
80
Cost
49
Limited Features
43
Usage Limitations
42
Missing Features
38
Tidio features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
9.3
Ease of Admin
Average: 8.7
9.4
Ease of Use
Average: 8.8
9.3
Ease of Setup
Average: 8.7
Seller Details
Seller
Tidio
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@tidiochat
1,283 Twitter followers
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
Patchworks
(33)4.8 out of 5
Optimized for quick response
11th Easiest To Use in E-Commerce Tools software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Patchworks is an integration platform as a service (iPaaS) for B2C and B2B e-commerce businesses with the vision of helping retailers of all sizes integrate a best of breed technology stack as quickly

    Users
    No information available
    Industries
    • Retail
    • Computer Software
    Market Segment
    • 48% Mid-Market
    • 45% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Patchworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Easy Integrations
    16
    Customer Support
    15
    Easy Setup
    15
    Integrations
    12
    Cons
    Limited Customization
    7
    Poor Support
    6
    Integration Issues
    5
    Learning Curve
    5
    Poor Customer Support
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Patchworks features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Ease of Admin
    Average: 8.7
    9.2
    Ease of Use
    Average: 8.8
    8.7
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Patchworks
    Company Website
    Year Founded
    2014
    HQ Location
    United Kingdom
    LinkedIn® Page
    www.linkedin.com
    65 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Patchworks is an integration platform as a service (iPaaS) for B2C and B2B e-commerce businesses with the vision of helping retailers of all sizes integrate a best of breed technology stack as quickly

Users
No information available
Industries
  • Retail
  • Computer Software
Market Segment
  • 48% Mid-Market
  • 45% Small-Business
Patchworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Easy Integrations
16
Customer Support
15
Easy Setup
15
Integrations
12
Cons
Limited Customization
7
Poor Support
6
Integration Issues
5
Learning Curve
5
Poor Customer Support
4
Patchworks features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.9
9.2
Ease of Admin
Average: 8.7
9.2
Ease of Use
Average: 8.8
8.7
Ease of Setup
Average: 8.7
Seller Details
Seller
Patchworks
Company Website
Year Founded
2014
HQ Location
United Kingdom
LinkedIn® Page
www.linkedin.com
65 employees on LinkedIn®
Channelwill
(23)4.9 out of 5
5th Easiest To Use in E-Commerce Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Channelwill, the outstanding eCommerce post-purchase and marketing solution platform, especially as a Shopify expert, empowers over 300,000 Shopify and Shopify Plus merchants to grow their brands, lik

    Users
    No information available
    Industries
    • Apparel & Fashion
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Channelwill Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    14
    Ease of Use
    8
    Quick Response
    6
    Easy Customization
    3
    Easy Integrations
    3
    Cons
    Limited Customization
    2
    Dashboard Issues
    1
    Poor Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Channelwill features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    Ease of Admin
    Average: 8.7
    9.8
    Ease of Use
    Average: 8.8
    9.9
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Channelwill
    Year Founded
    2014
    HQ Location
    HongKong, CN
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Channelwill, the outstanding eCommerce post-purchase and marketing solution platform, especially as a Shopify expert, empowers over 300,000 Shopify and Shopify Plus merchants to grow their brands, lik

Users
No information available
Industries
  • Apparel & Fashion
Market Segment
  • 100% Small-Business
Channelwill Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
14
Ease of Use
8
Quick Response
6
Easy Customization
3
Easy Integrations
3
Cons
Limited Customization
2
Dashboard Issues
1
Poor Support
1
Channelwill features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
10.0
Ease of Admin
Average: 8.7
9.8
Ease of Use
Average: 8.8
9.9
Ease of Setup
Average: 8.7
Seller Details
Seller
Channelwill
Year Founded
2014
HQ Location
HongKong, CN
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®
Read Channelwill Reviews
Memberful
(40)4.5 out of 5
12th Easiest To Use in E-Commerce Tools software
Save to My Lists
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Monetize your passion with membership. Best-in-class membership software for independent publishers, educators, podcasters, creators, and more.

    Users
    No information available
    Industries
    • Online Media
    Market Segment
    • 88% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Memberful Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    12
    Ease of Use
    10
    Easy Integrations
    6
    Easy Setup
    6
    Feature Functionality
    3
    Cons
    Reporting Issues
    4
    Expensive
    3
    Poor Support
    3
    Dashboard Issues
    2
    Missing Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Memberful features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Ease of Admin
    Average: 8.7
    9.1
    Ease of Use
    Average: 8.8
    9.0
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Memberful
    HQ Location
    San Francisco, CA
    Twitter
    @memberful
    1,897 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Monetize your passion with membership. Best-in-class membership software for independent publishers, educators, podcasters, creators, and more.

Users
No information available
Industries
  • Online Media
Market Segment
  • 88% Small-Business
Memberful Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
12
Ease of Use
10
Easy Integrations
6
Easy Setup
6
Feature Functionality
3
Cons
Reporting Issues
4
Expensive
3
Poor Support
3
Dashboard Issues
2
Missing Features
2
Memberful features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
9.0
Ease of Admin
Average: 8.7
9.1
Ease of Use
Average: 8.8
9.0
Ease of Setup
Average: 8.7
Seller Details
Seller
Memberful
HQ Location
San Francisco, CA
Twitter
@memberful
1,897 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Read Memberful Reviews
Route
(111)4.5 out of 5
Optimized for quick response
8th Easiest To Use in E-Commerce Tools software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Route empowers online brands with a premium post-purchase customer experience. Lost, stolen or damaged packages? Route covers all of that, letting customers reorder in one click, while merchants rack

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 86% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Route Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Issue Resolution
    3
    Ease of Use
    2
    Chatbots
    1
    Customer Support
    1
    Quick Response
    1
    Cons
    Chat Limitations
    1
    Expensive
    1
    Not User-Friendly
    1
    Poor Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Route features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Ease of Admin
    Average: 8.7
    9.0
    Ease of Use
    Average: 8.8
    9.0
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Route
    Company Website
    Year Founded
    2019
    HQ Location
    Lehi, Utah
    Twitter
    @route
    2,585 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    336 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Route empowers online brands with a premium post-purchase customer experience. Lost, stolen or damaged packages? Route covers all of that, letting customers reorder in one click, while merchants rack

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 86% Small-Business
  • 12% Mid-Market
Route Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Issue Resolution
3
Ease of Use
2
Chatbots
1
Customer Support
1
Quick Response
1
Cons
Chat Limitations
1
Expensive
1
Not User-Friendly
1
Poor Support
1
Route features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
9.1
Ease of Admin
Average: 8.7
9.0
Ease of Use
Average: 8.8
9.0
Ease of Setup
Average: 8.7
Seller Details
Seller
Route
Company Website
Year Founded
2019
HQ Location
Lehi, Utah
Twitter
@route
2,585 Twitter followers
LinkedIn® Page
www.linkedin.com
336 employees on LinkedIn®
Get a quote
GOVX ID
(30)4.6 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thousands of leading brands use GOVX ID to instantly and securely verify customer eligibility for exclusive discounts on their retail or ticketing websites while protecting themselves from fraudulent

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 53% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GOVX ID Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Easy Setup
    9
    Verification Efficiency
    8
    Customization
    6
    Customer Support
    5
    Cons
    Discount Issues
    5
    Expensive
    2
    Limited Customization
    2
    Poor Customer Support
    2
    Poor Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GOVX ID features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Ease of Admin
    Average: 8.7
    9.2
    Ease of Use
    Average: 8.8
    9.3
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GOVX
    Year Founded
    2011
    HQ Location
    San Diego, CA
    Twitter
    @ShopGovX
    5,639 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    111 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thousands of leading brands use GOVX ID to instantly and securely verify customer eligibility for exclusive discounts on their retail or ticketing websites while protecting themselves from fraudulent

Users
No information available
Industries
  • Retail
Market Segment
  • 53% Small-Business
  • 43% Mid-Market
GOVX ID Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Easy Setup
9
Verification Efficiency
8
Customization
6
Customer Support
5
Cons
Discount Issues
5
Expensive
2
Limited Customization
2
Poor Customer Support
2
Poor Support
2
GOVX ID features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
9.1
Ease of Admin
Average: 8.7
9.2
Ease of Use
Average: 8.8
9.3
Ease of Setup
Average: 8.7
Seller Details
Seller
GOVX
Year Founded
2011
HQ Location
San Diego, CA
Twitter
@ShopGovX
5,639 Twitter followers
LinkedIn® Page
www.linkedin.com
111 employees on LinkedIn®
Read GOVX ID Reviews
wetracked.io
(168)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discover the only solution that accurately sends data back to your Ads Manager, raising ROAS by 50% in just a matter of 1 week. wetracked.io is the #1 highest-rated ad tracking solution that fixes

    Users
    • CEO
    • Owner
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 99% Small-Business
    • 1% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • wetracked.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    23
    Quick Response
    13
    Tracking Features
    13
    Ease of Use
    8
    Analytics
    6
    Cons
    Expensive
    3
    Chat Limitations
    1
    Inadequate Tracking
    1
    Integration Issues
    1
    Not Intuitive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • wetracked.io features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 8.9
    9.9
    Ease of Admin
    Average: 8.7
    9.8
    Ease of Use
    Average: 8.8
    9.5
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    wetracked.io
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discover the only solution that accurately sends data back to your Ads Manager, raising ROAS by 50% in just a matter of 1 week. wetracked.io is the #1 highest-rated ad tracking solution that fixes

Users
  • CEO
  • Owner
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 99% Small-Business
  • 1% Mid-Market
wetracked.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
23
Quick Response
13
Tracking Features
13
Ease of Use
8
Analytics
6
Cons
Expensive
3
Chat Limitations
1
Inadequate Tracking
1
Integration Issues
1
Not Intuitive
1
wetracked.io features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 8.9
9.9
Ease of Admin
Average: 8.7
9.8
Ease of Use
Average: 8.8
9.5
Ease of Setup
Average: 8.7
Seller Details
Seller
wetracked.io
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Read wetracked.io Reviews
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