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Oracle CRM On Demand Reviews & Product Details

KS
CRM On Demand Administrator
Electrical/Electronic Manufacturing
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CRM On Demand?

Ease of use, simple configurations, rporting and Dashboard capabilities, workflows as well as Territories and Books. This makes for our need to restrict visibity and access to geographical territories and external Users Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

I cannot report on Product Revenue Lines Review collected by and hosted on G2.com.

Recommendations to others considering Oracle CRM On Demand:

It is best to have a knowledgable consulting team if transitioning from another CRM Software or implementing for the first time - Be sure to have your assigned administrators take an Oracle Course for Admin Essentials and Reporting Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

Company transitions made for many New Users. The challenge is getting them up and running and familiar with the CRMOD Tools. With CRMOD being so User friendly growing pains are minimal and the benefits far outweigh any User problems with getting up and running quickly Review collected by and hosted on G2.com.

Oracle CRM On Demand Overview

What is Oracle CRM On Demand?

Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness.

This product is included in:
Oracle CRM On Demand Details
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Product Description

Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness.


Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
823,066 Twitter followers
LinkedIn® Page
www.linkedin.com
204,855 employees on LinkedIn®
Ownership
NYSE:ORCL
Phone
+1 (650) 506-7000
Total Revenue (USD mm)
$39,068
Description

Oracle Corporation develops, manufactures, markets, hosts, and supports database and middleware software, applications software, and hardware systems.

Recent Oracle CRM On Demand Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
""Seamless Integration and Insightful Analytics Make Oracle CRM On Demand a Strong Choice""
One of the standout features of Oracle CRM On Demand is its strong integration capabilities, especially with other Oracle enterprise applications. ...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Intuitive, user friendly and simple interface"
The functionality of the CRM provides a 360 degree view of Customer and the user ser interface is friendly, simple and very intuitive. It does have...
S
Sultan .Mid-Market (51-1000 emp.)
4.0 out of 5
"we use for documentation of our company"
saves large files and secure to download

Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Perceived Cost

$$$$$
View More Pricing Information

Oracle CRM On Demand Media

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99 Oracle CRM On Demand Reviews

3.7 out of 5
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99 Oracle CRM On Demand Reviews
3.7 out of 5
99 Oracle CRM On Demand Reviews
3.7 out of 5

Oracle CRM On Demand Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Oracle CRM On Demand?

One of the standout features of Oracle CRM On Demand is its strong integration capabilities, especially with other Oracle enterprise applications. This makes it particularly valuable for organizations already using Oracle products, as it ensures seamless data flow across departments like sales, marketing, and customer service. Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

One common drawback of Oracle CRM On Demand is its dated user interface, which can feel less intuitive and modern compared to newer CRM platforms. This can impact user adoption and efficiency, especially for teams used to more contemporary tools. Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

Disconnected customer data: By centralizing customer information, it ensures all teams (sales, service, marketing) have a unified view, improving collaboration and customer experience.

Manual sales and service processes: Automating tasks like lead tracking, opportunity management, and case resolution saves time and reduces errors. Review collected by and hosted on G2.com.

S
Document Controller
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Oracle CRM On Demand?

saves large files and secure to download Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

there is some confusion when some error appears Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

large files will save from that Review collected by and hosted on G2.com.

MA
Sales Development Representative
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Oracle CRM On Demand?

So the major thing I like about Oracale is that is gives a 360 degree view of all the interaction with the coustomersand also consolidates the data which improves customer service . Then its a user friendly software which is design make it easy for teams to adopt and navigate the platform, boosting user engagement because of this it also gives the flexiblityand customization acc to our business needs which is ease in implementation

The best thing is it ensures a high level of reliability, security, and data protection. Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

its not to dislike but a consideration on the cost as the cost is quite recultant for small business and also as it has a comprehensive nature of the platform it sometimes require initial training for some users. Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

The main problem solving things are improvement in customer service as it has immediate access to a complete customer history, enabling them to provide more personalized and informed service so which helps me as I can manage customer information quickly and easily, saving me time and effort. Review collected by and hosted on G2.com.

KA
Hub Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CRM On Demand?

Oracle is very easy to navigate.

it is self explanitory

we have alot of customer service supoort

there are alot of features and options, from billings, reservations, sales, bedrooms, etc Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

I use opera frequently so sometimes it can be a little slow however i will report this if so. Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

they are working on it to get faster and load reports correctly. Review collected by and hosted on G2.com.

NR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about Oracle CRM On Demand?

In the case that you have knowledge regarding databases, you can make good use of the tool. Oracle CRM is a solid option for companies looking for a comprehensive and scalable solution to manage their customer relationships. Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

It requires prior knowledge regarding databases and has a certain complexity. Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

They allow us to manage data and manage structures quickly. Review collected by and hosted on G2.com.

LR
Client Services Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CRM On Demand?

Once you got the hang of it, it wasnt bad. Lots of customization. Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

the UX was ugly. Salesforce is way better to use on the daily from a user standpoint. Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

We would process orders through CRM so we used it frequently and it was reliable. Review collected by and hosted on G2.com.

RP
Consultant
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CRM On Demand?

Oracle CRM On Demand is excellent and has a high user-friendly interface for managing HR lifecycle of each employee. Reports from the tool can be downloaded very quickly and accurately. Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

There is nothing to dislike about Oracle CRM tool. The only thing I have experienced is sometimes it is slow, but that is, I assume due to the internet connection issue. Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

Oracle CRM On Demand is mainly used for managing HR services for employees in our organisation. This tool provides all information related to an employee which they are looking for in one place. An employee can easily raise a ticket for any payroll-related query to HR and track ticket status every time. Review collected by and hosted on G2.com.

RM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CRM On Demand?

You can track if your manager approved your reimbursement request. Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

If it would allow to upload more documents for one request. Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

Reimbursements for my CLEs and other expenses as an attorney. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CRM On Demand?

The Best thing about Oracle CRM is all the data pertaining to client gets updated on single platform. WHenever we want any data pertaining to client like email id , mobile number or whatever we get on one platform. Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

Sometimes the data capture have taken time. one data or another doesnot capture. Many a times it has been found. But overall not much issues have been observed. Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

Our complete CRM we are able to check every clients details in one platform this helps us to get information of client on one platform & hence it eases solving of clients queries. Review collected by and hosted on G2.com.

AG
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CRM On Demand?

The best thing i like about this platform is it provides a brilliant service in effective cost Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

It is very complex to understand, also requires deep understanding Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

It enables organizations to manage organization structures and make cost-efficient decisions Review collected by and hosted on G2.com.